Sony Walkman NWZ-E443 Operation Manual page 102

10
10
Troubleshooting
The player does not work.
 The HOLD switch is set to the HOLD position.
 Slide the HOLD switch in the opposite position (  p. 5).
 The player contains moisture condensation.
 Wait a few hours to let the player dry out.
 The remaining battery power is low or insufficient.
 Charge the battery by connecting the player to a running computer (  p. 17).
 If you charge the battery and nothing changes, press the RESET button to reset
the player (  p. 99).
 While [Connecting] or [Connected USB (MTP)] is being displayed, you cannot
operate the player.
 Disconnect the USB connection, then operate the player.
Playback does not stop.
 With this player, there is no difference between stopping and pausing. When you
press the  button,  appears and playback pauses/stops.
Transferred data cannot be found.
 If a lot of data is stored on the player, some data may not be displayed.
 The built-in flash memory of the player was formatted using Windows Explorer.
 Format the built-in flash memory on the player (  p. 92).
 The supplied USB cable was disconnected from the player while data was being
transferred.
 Transfer usable files back to your computer and format the built-in flash memory
on the player (  p. 92).
 After drag-and-drop in Windows Explorer, data hierarchy levels do not correspond
to the player (  p. 28, 33).
 Transferred files are not in a playable format. For details, see "Supported file
format" of "Specifications" (  p. 125).
 Songs or videos may not be played back, depending on the file format ( 
p. 125).
 Photos may not be displayed, depending on the file size or the file format ( 
p. 125).
There is insufficient volume.
 [AVLS (Volume Limit)] is enabled.
 Disable [AVLS (Volume Limit)] (  p. 88).
There is no sound from the right channel of the headphones.
Or the right channel sound is heard from both sides of the headphones.
 The headphone plug is not fully inserted.
 If the headphones are not connected correctly, sound will not be output properly.
Insert the headphone plug into the jack until it clicks (  p. 6).
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