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TLC Alcatel Pixi4-7 4G BELL Service Manual

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TCL
L1 Service Manual
Communication Ltd.
Pixi4-7 4G BELL
9015B
Note: this manual can be modified without prior notice on the characteristics of described
equipment. Please download from Support website for the latest versions.
Rev.
Page
1.1
1/19
9015B Level 1 Service Manual
All rights reserved. Transfer, copy, use or communication of this file is prohibited without authorization.

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Summary of Contents for TLC Alcatel Pixi4-7 4G BELL

  • Page 1 L1 Service Manual Communication Ltd. Pixi4-7 4G BELL 9015B Note: this manual can be modified without prior notice on the characteristics of described equipment. Please download from Support website for the latest versions. Rev. Page 1/19 9015B Level 1 Service Manual All rights reserved.
  • Page 2 L1 Service Manual Communication Ltd. 2-Sep-2016 Preliminary Draft Peter Hanson Rev. Date Modification description Prepared By Checked By Approved By Rev. Page 2/19 9015B Level 1 Service Manual All rights reserved. Transfer, copy, use or communication of this file is prohibited without authorization.

  • Page 3: Table Of Contents

    L1 Service Manual Communication Ltd. Content 1. Level 1 repair process ........................4 2. General ............................. 4 3. Product Label ........................... 6 3.1. Label description ..........................6 3.2. Commercial product Label examples................... 8 3.3. Complete Unit (CU) box label example ..................9 3.4.

  • Page 4: Level 1 Repair Process

    L1 Service Manual Communication Ltd. 1. Level 1 repair process Please refer to <L1 repair process flow chart> in support (CSS/RSH) website for details. 2. General Information about the product Pixi4-7 4G 9015B is a Qualcomm MSM8909 Platform tablet with Quad core 1.1 GHz, and BT/WLAN/MP3, functions.
  • Page 5 L1 Service Manual Communication Ltd. W-CDMA (UMTS-FDD, UTRA- B2/4/5 FDD) CDMA2000 1xEV-DO Release 0 (TIA/IS-856) TD-SCDMA (UTRA-TDD LCR) 3G Data speed 42Mbps 4G network B2/4/5/7/12/17 4G Data Speed (E-UTRA UE Cat 4 (150Mbit/s DL, 50Mbit/s UL) category) EAP-SIM support Main display vision size (unit:inch) 7"...
  • Page 6 L1 Service Manual Communication Ltd. Gesture Hover Wet finger Keyboard Stylus Gesture on sensor Voice trigger Pixel 5 MP Auto focus Touch Auto Focus Continuous Auto Focus Camera Flash Digital Zoom Camera Stabilizer(OIS) Main camera Video capture (resolution@fps) 720p 30fps Video Playback 1080p 30fps Video stabilizer(EIS)
  • Page 7 L1 Service Manual Communication Ltd. Sensor Hub Hall IC 802.11a/b/g/n (2.4GH & 5GHz on Wi-Fi / WLAN 802.11n) Wi-Fi Direct DLNA WC(Wireless charging) Bluetooth Bluetooth supported version BT4.1 Glonass Wireless FM NFC TAG USB OTG Micro USB Micro USB 2.0 HDMI/MHL Connectivity Audio Jack...
  • Page 8 L1 Service Manual Communication Ltd. Support of SMS Joint Support Wap Push Message Cell Broadcast Support SIM messages management Default SMS storage location Tablet Storage Phone Book Contacts format vCard 2.0 SIM Contacts support Contacts Backup / Restore SyncML AAC LC， HE-AACv1 (AAC+)， HE-AACv2 (enhanced AAC+)，...

  • Page 9: Product Label

    L1 Service Manual Communication Ltd. 3. Product Label 3.1. Commercial product Label example Code name Date code CU reference IMEI number 3.2. Complete Unit (CU) box label example Rev. Page 9/19 9015B Level 1 Service Manual All rights reserved. Transfer, copy, use or communication of this file is prohibited without authorization.

  • Page 10: Level 1 Repair Spare Part List

    L1 Service Manual Communication Ltd. 3.3. Level 1 (L1) repair Spare Part List Hereafter is the 9015B L1 spare parts list. NOTE: The spare part list (SPL) hereafter is an example as it may vary depending on the customization (colour, logo) of the product. Please download from your RSH webshop for the spare part list of the relevant CU reference.

  • Page 11: Maintenance Policy

    L1 Service Manual Communication Ltd. 3.4.2. End user USB cable 3.5. Maintenance policy This chapter describes the maintenance of the 9015B series. The following operations can only be performed by authorized repair centres. General Main L1 maintenance operations are as following: 3.5.1.

  • Page 12: For Standard Accessories (Charger, Headset And Usb Cable)

    L1 Service Manual Communication Ltd. 3.5.2. For standard accessories (charger, headset and USB cable) Warranty check Functional check Replacement of the defective accessory 3.5.3. Engineer functionalities Click-through steps Description “Settings” -> “About tablet” -> “Status” -> To check the IMEI number “IMEI/IMEI SV”...
  • Page 13 L1 Service Manual Communication Ltd. 2. Press “volume” key to select “wipe data / factory reset” then press “power” key to confirm factory reset; Rev. Page 13/19 9015B Level 1 Service Manual All rights reserved. Transfer, copy, use or communication of this file is prohibited without authorization.
  • Page 14 L1 Service Manual Communication Ltd. 3. Press “volume” key to select “Yes—delete all user data” then the press “power” key to confirm the deletion of all user data; 4. Factory reset complete, press “volume” key to select “reboot system now” then press “power” key to confirm.
  • Page 15 L1 Service Manual Communication Ltd. 3.6. Product maintenance Recommendations for product test.  A Battery with fully charged  A SIM card to perform live call test.  A PC with below configurations: CPU: Pentium 1.6 GHz or above; RAM: 2GB or above; Operation system: Windows2000/XP/Vista/Windows 7/8/10 USB port with minimum internet speed of 8Mb/s...

  • Page 16: Imei Check

    L1 Service Manual Communication Ltd. Note: mouth year 3.8. IMEI Check There are three ways to check the IMEI: Power on the handset, click-through “Settings” -> “About tablet” -> “Status” -> “IMEI information”. Open calculator App and type “0X0-0+=”. On the product there are two IMEI sticker positions: Position 1: on the back casing Position 2: on the SD slot cover Rev.

  • Page 17: Visual Mechanical Inspection

    L1 Service Manual Communication Ltd. Please make sure that the IMEI number in the memory of the product is matching the IMEI on the IMEI sticker; if not, please consider the product out of warranty. 3.9. Visual Mechanical inspection Please refer to <Visual mechanical check flow chart> in support website (CSS/RSH) for details. 3.10.

  • Page 18: Software Download

    L1 Service Manual Communication Ltd. Using auto test code Open “Calculator” application, and type “0x0-0+=” to enter MMI test mode, you will then see the interface displaying the SW version. Select “Auto” to start the auto test, or select “MANU” to do the MMI test manually.
  • Page 19 L1 Service Manual Communication Ltd. Please refer to <instructions of SUGAR Tool> video in support (CSS/RSH) website. Feel free to contact your technical support should you need further information Thank you for your cooperation. TCL Communication Ltd. Global Customer Service TS Dept. July, 27th, 2016 Rev.

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