Faq/Troubleshooting - Workzone Titanium+ TRD18MA.9 Instruction Manual

13. FAQ/Troubleshooting

Fault
The Battery pack
gets warm when
charging.
The fault cannot
be rectified.
Mobile device
cannot be linked
to the radio by
Bluetooth.
The speaker
switches off
automatically.
For further inquiries or issues associated with your tool, call our Customer
Service on 1300 889 028 or email us at info.aldi@positecgroup.com
AFTER SALES SUPPORT
1300 889 028 (toll free)
Cause
It's a result of the
stepping down of the
chemical reactions inside
the batteries during the
charging process.
The tool needs to be
repaired.
The radio has already
been linked to
another device.
The device is placed
too far away from the
radio.
Defective Bluetooth
function.
Strong
electromagnetic
interference in the
environment
Low battery.
Defective battery.
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Remedy
This is normal.
Return the tool to an
authorized dealer for
repair.
Check and disconnect the
Bluetooth connectivity of
the other device.
Place nearer to the radio.
Contact Customer Service.
Check what the source
of interference is. It may
be charger or computer
or any high-powered
household electrical
appliances. Place the radio
far away from the source.
Charge the battery, or use
the adapter directly
Contact Customer
Service, or the battery
manufacturer.
e-mail:
info.aldi@positecgroup.com
MODEL No.:
TRD18MA.9 • 8307 • 06/2019
21