alphatronics AlphaCom XL Service Manual
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alphatronics AlphaCom XL Service Manual

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XL Transceiver
Service
Manual
Alphatronics bv * Watergoorweg 71* 3861MA Nijkerk * Tel.: 033-2459944 * Fax.: 033-2453149 * info@alphatronics.nl

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  • Page 1 XL Transceiver Service Manual Alphatronics bv * Watergoorweg 71* 3861MA Nijkerk * Tel.: 033-2459944 * Fax.: 033-2453149 * info@alphatronics.nl...
  • Page 2 Also here you will find the settings for the dutch regulations according to the AL1, AL2 and AL3 norm. The AlphaCom XL is manufactured according to the most modern production methodes and complies with RoHS standards. This means that the components used and the soldering process are lead-free.
  • Page 3 Alphatronics b.v. Watergoorweg 71 3861 MA Nijkerk Telefoon: 033-2459944 Fax: 033-2453149 Web: www.alphatronics.nl www.alphatronics.eu E-mail: info@alphatronics.nl Service manual AlphaCom XL transceiver Rev. 1.4 10-08-2011 Blz. 3/74...

  • Page 4: Table Of Contents

    LED indications on the PSTN-2-IP ........................48 DIPSWITCH settings of the AlphaCom XL ......................49 Firmware upgrade for the AlphaCom XL (bios flash) ..................50 APPENDIX A Installing the FLASH program ....................57 APPENDIX B Making a reservation on a DHCP server ................64 APPENDIX C Cable wiring ...........................
  • Page 5 Figure 5: Jumper settings for relay ................. 18 Figure 3: Connection serial logprinter to AlphaCom XL ................18 Figure 4: Serial cable from logprinter to AlphaCom XL ..............53 Figure 6: Connections.for flashing firmware (bios-update) ....................66 Figure 6: Straight through cable wiring .....................
  • Page 6 Service manual AlphaCom XL transceiver Rev. 1.4 10-08-2011 Blz. 6/74...

  • Page 7: Introduction

    AlphaCom XL has the possibility to send the alarm messages through the integrated GPRS-module. The AlphaCom XL can also be used in locations were there is no hardwired LAN connection, in this case the GPRS-module is used as the primary transmission device.

  • Page 8: General

    GENERAL The AlphaCom XL is an alarm interface used to transmit alarm messages via IP to one or more central stations. The AlphaCom XL can receive /generate messages from: The PSTN connection The 12 inputs The serial connection, RS-485 bus and client-specific-application Internal (for example the tamper switch) and can buffer these messages in an event buffer of maximum 100 messages.

  • Page 9: Settings Accoridng To Local Requirements

    AlphaCom XL complies with the regulations. In all other cases it is advised to program the tamper switch on the AlphaCom XL to cause an alarm when it is opened or to connect a push button to one of the inputs on the AlphaCom XL and program the necessary input definitions.
  • Page 10 The above information is based on the „Verbeterde Risicoklassenindeling VRKI 2007‟. For a full overview, see www.hetccv.nl. If all parameters have been set correctly the AlphaCom XL can be used in all cases !. In a AL3 situation the GPRS module must be present.

  • Page 11: Quick Installation Guide

    The subnet mask of the local network Tip: instead of using a local IP address and a subnetmask, the AlphaCom XL can also be set to work with DHCP (factory default). In this situation the AlphaCom XL will ask the DHCP server of the network to provide it with an IP address and a subnetmask.

  • Page 12: Alphacom Xl Programming

    See „Dipswitch settings of the ALPHACOM XL‟ (page 49) for a complete overview of all the dipswitch settings. ***) The AlphaCom XL is set to DHCP as factory default. If both AlphaCom XL and computer/laptop are connected to the same network, the AlphaCom XL can be traced using the Alphatronics Equipment Discovery Tool.

  • Page 13: Hardware Installation

    Attention: when using the RS-485 bus you must take into consideration: the AlphaCom XL receives is power supply through the -+16VDC connections. This is always the case when the AlphaCom XL is delivered including power supply and batterypack in a synthetic casing.

  • Page 14: Pstn Tamper Loop

    The AlphaCom XL is equipped with an option to monitor the cable connection between the analog dialer of a control panel and the PSTN input on the AlphaCom XL board. To use this option jumper J19 must placed across pins 1 and 2. The outer 2 wires (1 and 4) of the telephone cable are used. Both wires 1 and 4 should be connected together on the side of the dialer in the control panel.

  • Page 15: Analog Inputs

    PIN-code correctly install the SIM card in a mobile telephone and set the PIN-code. Finally a LAN connection has to be made. Connect the ALPHACOM XL to a free LAN output of a router or switch. The ALPHACOM XL uses a 10Mbit/s connection and it is preferred to use a “straight through”...

  • Page 16: Relay Outputs

    Relay outputs The AlphaCom XL is equipped with 4 potential-free relay outputs. Outputs 1 to 3 can be activated by the end-user through the webinterface. Output 4 is the so-called trouble relay. This realy contact can be programmed to activate in various trouble situations. For programming options refer to the section „output programming‟.
  • Page 17 Attention: when using this option jumpers J8, J15, J17 and J23 should NOT be placed! When using this option you must take into consideration that the maximum current drain per Open Collector (o.c.) output should not exceed 100mA per Open Collector output. Service manual AlphaCom XL transceiver Rev. 1.4 10-08-2011 Blz. 17/74...

  • Page 18: Connecting Serial Logprinter From Control Panel

    Figure 4: Serial cable from logprinter to AlphaCom XL Wire 3: TX signal from AlphaCom XL back to the serial logprinter from the control panel. This is not a „real‟ transmit data signal, but only a „high‟ indication, that the serial hardwarelink is established. For some control panels (like the Galaxy productline) this signal is necessary.
  • Page 19 3 party equipment. Please contact the local distributor in case of any doubt. Setting up the serial port at the AlphaCom XL for reception of logprinter messages is described with the RS-232 ports.

  • Page 20: Alphacom Xl Programming

    AlphaCom XL. Set dispswitch 1 back to the OFF position after applying the power. Before applying the power also set dipswitch 2 to ON. The AlphaCom XL is now accessable via IP on address 192.168.0.48 (and web port 80). The login name is “admin” (without login code). Only use this procedure to change the Ethernet settings and login name / login code.
  • Page 21 Select „Internet-protocol TCP/IP‟ and click „Properties‟. The following screen will appear: Service manual AlphaCom XL transceiver Rev. 1.4 10-08-2011 Blz. 21/74...
  • Page 22 255.255.255.0 at the subnetmask field. The default gateway field can be left empty. Press OK to save the changes. Programming the AlphaCom XL can be done using a commonly used web browser. Supported versions are Internet Explorer (versions 5 and 6), Mozilla Firefox (version 1.5) and Opera (version 8.5).
  • Page 23 Port 80 is the standard web port, meaning it can always be reached, regardless of the used router or firewall. This is the reason for using port 80 in the ALPHACOM XL when dipswitch 2 is set to ON. Since this is not the safest port, make sure to program the used port in the ALPHACOM XL to a different one.

  • Page 24: Alphatronics Equipment Discovery Tool

    To see even more information, the command „ipconfig/ all’ can be used. Alphatronics Equipment Discovery Tool The AlphaCom XL can also be found on the network using the so-called „Alphatronics Equipment Discovery tool‟. This tool is freeware and can be downloaded from the Alphatronics website (installer, service &...
  • Page 25 As long as dipswitch 2 is set to ON, the ALPHACOM XL only requires a valid login name, the password box can be left empty. If dipswitch 2 is set to OFF ten a valid login name and login code must be entered.

  • Page 26: Status Screen

    After you have logged in as the supervisor (admin) a status menu will appear on your screen. In the status menu information is displayed of the most important options in the AlphaCom XL. On the left-hand side of the status menu various menu buttons can be found. Via these menu buttons you can access the various submenu‟s to change settings.

  • Page 27: Ethernet Configuration

    GPRS configuration and the webserver configuration. By pressing the back to main menu button you will return to the status menu (this is the first page displayed after logging in). Service manual AlphaCom XL transceiver Rev. 1.4 10-08-2011...
  • Page 28 The AlphaCom XL is delivered with a factory default MAC address. It is necessary to change the MAC address to the unique MAC address which is placed on a sticker on the AlphaCom XL board. The MAC address consists of a fixed part (manufacturer code) and a variable part. The fixed part of the MAC address is 00:01:3e, the variable part of the MAC address is placed on the sticker on the AlphaCom XL board.

  • Page 29: Gprs / Gsm Configuration

    PIN code by placing the SIM card in a mobile telephone and entering a new code. Roaming It is possible to activate roaming in the AlphaCom XL. In the default settings roaming is disabled. Roaming is only necessary when using a GPRS provider that does not have its own GSM/GPRS network but uses networks from other providers.
  • Page 30 During a power up or after changing settings the AlphaCom XL will connect to the GPRS network to establish a connection with the network and check all settings. The results will be displayed in the status menu.

  • Page 31: Webserver Configuration

    Webserver IP / port: The IP address of the webserver is the same as the IP address of the AlphaCom XL (see ethernet configuration) and it is not possible to change this setting. The port determines which TCP-port can be used by webbrowsers to connect to the AlphaCom XL.
  • Page 32 It is possible to limit remote access to the AlphaCom XL to just one IP address within the IP range. The AlphaCom XL has factory settings to be accessed through the local network. This does not mean that the AlphaCom XL cannot be accessed from a remote site. To access from a remote site the router has to setup to so that the external IP address will be rerouted to the internal IP address.

  • Page 33: Configuration Ip Transceiver 1

    UDP packages from the Wide Area Network (WAN, outside world) to pass through if they are sent to port 8000, 8001, 8002 or 8003. If the AlphaCom XL uses the GPRS functionality, these settings are also important. Please be aware that the 4 transceivers each use a different local port !.

  • Page 34: Configuration Ip Transceiver 2

    In the test message field the SIA code and interval time can be programmed to force the AlphaCom XL to sent a test message. You must program the „RP‟ SIA code and also a interval time. If the SIA code is not programmed and only a interval time is programmed, no message will be sent.

  • Page 35: Monitoring Settings / Fault Relay

    XL has its own (not powered by the control panel) power supply, the power supply must be 16VDC. In this case a rechargeable battery pack can be connected to the battery connections on the AlphaCom XL board. If a battery pack is connected the SIA Alarm Code and Restore Code must be programmed.

  • Page 36: Configuration Inputs 1 To 6

    The settings for tamper switch apply for tamper switch S1 mounted on the AlphaCom XL board. This tamper switch can be used if the AlphaCom XL is mounted in a separate casing. It is advised to mount the AlphaCom XL in the same casing as the control panel.
  • Page 37 In certain situations the AlphaCom XL can also send tamper messages. When sending a tamper message the second letter of the SIA-HS alarmcode is the letter „T‟, for instance BT (Burglary Trouble).

  • Page 38: Pstn Interface Configuration

    The PSTN input (CMK) simulates an analog telephone line. An analog dialer or security alarm system with integrated analog dialer can be connected directly to this input. The AlphaCom XL will simulate the analog alarm transmission to the central and receive the complete alarm message from the analog dialer.
  • Page 39 The setting „Acknowledgement after confirmation‟ determines when the AlphaCom XL will send an acknowledgement to the analog dialer that a alarm message was received. This can be immediately after receiving the message from the analog dialer.

  • Page 40: Serial Port Configuration

    Serial port configuration The AlphaCom XL contains 3 onboard serial inputs for OEM applications, 2 serial ports are configured as RS-232 and the 3 is a RS-485 bus. Settings Serial port 1 The first serial port can be used for a so-called transparent serial connection over IP. For this application 2 AlphaCom XL boards are needed (or 1 PSTN2IP ML and 1 AlphaCom XL).
  • Page 41 <LF> character (line-feed, ASCII character with hexadecimal value 0x0a). Each logline should also contain a time indication (e.g. 12:30). When a logline is received at the AlphaCom XL, it is checked to contain a colon (:) and at the left and right side of that column 2 digits. If the mentioned requirements are met, then the logline will be transmitted to the control station.
  • Page 42 The AlphaCom XL is also available in a version with synthetic casing, intergrated power supply and a back- up battery. When using this version it is also possible to transmit certain information back to the AlphaVision control panel. When selecting the YES option for „Tamper Alarm‟ then the status of the tamper switch on the AlphaCom XL is transmitted to the AlphaVision.

  • Page 43: Relay Output Configuration

    Relay output configuration The AlphaCom XL has 3 relay outputs that can de remotely activated. These outputs can be used for home automation purposes or arming/disarming the control panel. When pressing the button configure outputs the following screen will appear. For each output a name can be programmed.

  • Page 44: Restore Factory Default Settings

    In this screen it is possible to put some or all of the settings back to factory default with the exception of the (already changed) MAC address. After pressing „OK‟ the AlphaCom XL will reset and the factory defaults will be programmed. Service manual AlphaCom XL transceiver Rev.
  • Page 45 IP address. If the AlphaCom XL uses DHCP it could be possible that the DHCP server issues a new IP address to the AlphaCom XL during start-up. In this case the Alphatronics Equipment Discovery Tool can be used to find the new IP address.

  • Page 46: Relay Control By User

    In this screen the 3 relay outputs are visible including there names (in this screen they have been called Relay 1, Relay 2 and Relay 3) and status. The user now has the possibility to activate / deactivate the outputs individually and press „OK‟. Service manual AlphaCom XL transceiver Rev. 1.4 10-08-2011 Blz. 46/74...

  • Page 47: Testing The Alphacom Xl

    Alphatronics Equipment Discovery Tool to find the AlphaCom XL.  Set dipswitch 3 to ON if the AlphaCom XL should be reached remotely of if the end-user wishes to activate the relay outputs remotely. Set dipswitch 3 to OFF if any form of access from the outside world should be blocked.

  • Page 48: Pstn Back-Up Function

    As soon as the LAN connection disappears of the connection with the central station is lost, the priority switch is activated on the AlphaCom XL. The incoming PSTN line (CMK) is redirected to an outgoing PSTN line (TEL) so the analog dialer and transmit it messages via an analog telephone line to the central station.

  • Page 49: Dipswitch Settings Of The Alphacom Xl

    DIPSWITCH settings of the AlphaCom XL The functionality of the ALPHACOM XL transceiver is partially determined by the way the dipswitches are set. The meaning of the dipswitches are as follows: Dipswitch number Setting Meaning „Normal‟ mode When dipswitch 1 is set to ON and the AlphaCom XL is powered up, the factory default settings will be programmed.

  • Page 50: Firmware Upgrade For The Alphacom Xl (Bios Flash)

    AlphaCom XL. Comment: If the AlphaCom XL functions properly there is absolutely no reason to upgrade the firmware version. Only if you want to use new functionality or you are asked to perform a firmware upgrade by our helpdesk read the following instructions carefully.
  • Page 51 Use the ‘Browse’ button to select the new firmware file. Once the correct file has been selected, press ‘Upload’ to send the new firmware file to the AlphaCom XL. If the write protect jumper J44 is „disabled‟ the above message will be shown on your screen.
  • Page 52 If the firmware update process is successful, the following screen will appear. Service manual AlphaCom XL transceiver Rev. 1.4 10-08-2011 Blz. 52/74...

  • Page 53: Figure 6: Connections.for Flashing Firmware (Bios-Update)

    Performing a firmware (bios flash) upgrade locally To upgrade firmware locally in the AlphaCom XL, the installer must have the following tools: o computer with RS-232 port (or a USB to serial converter) o serial programming cable (art.code. 003834). o flash program FDT (Flash Development Toolkit)
  • Page 54 The right pin of the 3 pins is not used. If jumper J43 is present then the AlphaCom XL functions normally and is in the „run‟ mode. When the jumper is on J44 then the AlphaCom XL is in the „flash‟...
  • Page 55 The flash software will try to establish a connection with the microprocessor on the AlphaCom XL.Once the connection is established a green text „Connection complete‟ will appear in the text block: After the connection is established, the software will flash the new firmware into the microprocessor of the AlphaCom XL.
  • Page 56 Remove the jumper from J40 Place the jumper from J44 back to J43 so the AlphaCom XL is placed back into the „run‟ mode. The jumper must be placed over the left and middle pin of the header. The right pin must stay empty.

  • Page 57: Appendix A Installing The Flash Program

    APPENDIX A Installing the FLASH program To flash new firmware into the AlphaCom XL you need to use a software utility to flash the file into the microprocessor. The software utility is free of charge and is supplied to Alphatronics by the manufacturer of the microprocessor.
  • Page 58 USB converter, a virtual COM-port will be made by the software driver. Press Next. Ensure that the settings of the AlphaCom XL are installed correctly (flash mode) and power-up the AlphaCom XL. The green watchdog LED will turn-on shortly and then turn off. Press OK.
  • Page 59 If for some reason the connection is not established (the AlphaCom XL is not powered up or the programming cable is not connected), press Cancel. If the connection is established the following screen will appear. Press OK. Service manual AlphaCom XL transceiver Rev.
  • Page 60 Press the Finish button. The flash utility will now try to establish a connection with the microprocessor. If the connection is established a green text Connection complete will appear in the text block. Service manual AlphaCom XL transceiver Rev. 1.4 10-08-2011 Blz. 60/74...
  • Page 61 Select the User / Data Area option. In the box next to the User / Data Area option is still empty. Use the explorer button to select the correct path and directory were the firmware file is saved on your computer. Service manual AlphaCom XL transceiver Rev. 1.4 10-08-2011...
  • Page 62 Press the Program Flash button to start the flash procedure. Service manual AlphaCom XL transceiver Rev. 1.4 10-08-2011 Blz. 62/74...
  • Page 63 When the new firmware has been flashed successfully into the microprocessor of the AlphaCom XL a green text Image successfully written to device will appear in the text box. Now press Disconnect. Tip: the Disconnect procedure can also be done automatically. Select in the options screen the „AutoDisconnect‟...

  • Page 64: Appendix B Making A Reservation On A Dhcp Server

    Making a reservation on a DHCP server If a DHCP server is present within the network an IP address for the AlphaCom XL can be automatically obtained from the DHCP server. The Alphacom XL can operate with both a fixed IP address (although it is programmable) but it also can ask a DHCP server for an IP address.
  • Page 65 In a more simple network, often the ADSL or cable modem is used as a DHCP server. When using a fixed IP address, check the IP address range distributed by the modem. Then program the AlphaCom XL to a fixed IP address outside this range, to avoid conflicts with IP addresses distributed by the modem. With the widely used Speedtouch ADSL modem/router, the screen in which it is programmed looks as follow.

  • Page 66: Appendix C Cable Wiring

    CAT 5 cable is made up as follows: Figure 6: Straight-through cable wiring To connect the AlphaCom XL directly to a computer, a cross-over cable has to be used. The wiring of a cross-over cable is as follows: Figure 7: Network cross-over cable wiring Service manual AlphaCom XL transceiver Rev.

  • Page 67: Appendix D Reserved Port Numbers

    IRC Internet Relay Chat 8080 HTTP backup 9100 LPT1 - USB1 (5500) 9101 LPT2 - USB1 (5500) 9102 COM 1 9900 LPT1 - USB1 (5500) 9901 COM 1 9902 LPT2 - USB1 (5500) Service manual AlphaCom XL transceiver Rev. 1.4 10-08-2011 Blz. 67/74...

  • Page 68: Appendix E

    A MAC address is always shown in a hexadecimal form, e.g. 00:0C:6E:D2:11:E6. The last 6 digits of the unique MAC address of the ALPHACOM XL acan be found on a sticker on the pcb board.
  • Page 69 16-bit unsigned integer (i.e. ranging from 0 to 65535), as well as specifying the source and destination network addresses (IP-numbers) among other things. The ALPHACOM XL and RC-4001 IP receiver card are set to a particular port to send and receive data, meaning that it will listen for incoming packets whose destination port matches that port number, and/or send outgoing packets whose source port is set to that port number.
  • Page 70 „ show me the homepage‟. Most applications use webserver port 80. This is the reason why we advise to not use port 80, but to use port 81 or 82. Service manual AlphaCom XL transceiver Rev. 1.4 10-08-2011 Blz. 70/74...

  • Page 71: Appendix F Compatible Control Panels

    SIA Level 2 Visonic PowerMax Pro Contact ID Scancom DTMF 1400 8/16 kanalen Note: a recent list of tested and supported control panels can be found at the Alphatronics website www.alphatronics.nl/helpdesk. Service manual AlphaCom XL transceiver Rev. 1.4 10-08-2011 Blz. 71/74...

  • Page 72: Appendix G Sia-Codes

    Xmitter Restoral (Supervision alarm of a wireless detector) Xmitter Supervision (Low-battery message of a wireless detector) Xmitter Trouble (Restore of low-battery control panel) Battery Restoral (Low-battery control panel) Battery Trouble Service manual AlphaCom XL transceiver Rev. 1.4 10-08-2011 Blz. 72/74...

  • Page 73: Appendix H Release Notes

    First release new pcb board Revision 1.3 26-09-2009 Remote flash functionality added Firmware (software) of the ALPHACOM XL The software of the AlphaCom XL exists of two parts: a fixed kernel and special applications Kernel firmware: Kernel 1.1 06-06-2008 Approved fixed kernel software (EN-50136) Application firmware: Revision 1.1...
  • Page 74 This product can be handed over to your local city council disposal point, shop or supplier. Manual: versie 1.3 June 26th 2009 [C.J. Prins / M. Klinker / M. Tijsseling] © Alphatronics - 2009 Alphatronics bv * Watergoorweg 71* 3861MA Nijkerk * Tel.: 033-2459944 * Fax.: 033-2453149 * info@alphatronics.nl...

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