Care and Cleaning Instructions
1. Do not wash in washing machine or immerse the product or the adapter in water.
2. Always switch off before cleaning and remove the adapter from the socket with clean, dry hands.
3. The massager should be wiped with a slightly moist cloth and dried thoroughly. Do not wipe
the product with alcohol or harsh chemicals such as thinner or bleach.
4. Keep away from heat, fire or exposure to direct sunlight.
5. Do not apply excessive pressure or impact onto massager/massage heads. Application of a
direct force in excess of 110 lbs. may damage your massager and invalidate your warranty.
Refrain from over usage of the device.
6. Store the massager in a cool, dry place out of reach of children.
7. Avoid contact with sharp edges or pointed objects which might cut or puncture the cover
of massager.
TROUBLESHOOTING GUIDE
Fault
Massage heads rotating at
reduced speed.
Device switches off suddenly
Device fail to start
Jerky motion of massage heads /
Vibrations from device
Infra-red lights are on but no
motion from massage heads
The load on the massage heads is excessive. Reduce
load and try again.
Device may have been in use for 15mins. Auto-shut-
off function activated. Continue using by pressing the
'power' button after resting the unit for 15mins.
Over-heat protection function activated. Device is
switched off for your safety. Please rest device for 15-
30mins before restarting.
Check if device has been used for more than 15mins.
If so, let device rest for 15mins before continuing.
Device may require longer time to cool in warmer
environments.
The battery is low,please charge in time.
Check if adapter is plugged into socket and adapter
output is connected to device power inlet wire .
Excessive pressure may have been applied onto the
device. Reduce the load and try again.
Device may be jammed. Remove pressure / load
from the device and press the 'Power' button to try
again.
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Solutions
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