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SERVICE
Whirlpool EMEA
Customer Services
Service Bulletin 4812 715 40304
AUTHOR: Sabine Wilky
Last Update: 05/04/10
VERSION: 1.0
TITLE: spontaneous glass break, outer door glass
8579 208 15510, 08/28/10
page 9 of 14
SUBJECT: Under certain circumstances it can happen, that the outer door glass breaks. This can happen every time e.g.
during heating up, opening the door, cooling down.
CAUSE
As cause it was detected a too small gap between hinge mechanism and inner side of the outer door glass. This gap results
from bad tolerances. That means not all oven doors will consequently break.
By moving the door mechanism during opening and closing the door, the round edge of the lever pushes against the glass
surface. This causes aging cracks.
From week 26/2008 production changed the hinges.
REMEDIAL ACTION
Replace the outer door glass and replace the hinges of the oven with the ones mentioned in the list of codes attached below.
door
GM
©Whirlpool EMEA
www.scc-service.com
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