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Need some help?
Get help from the app
Download the Business app for more help. See page 7.
Go to bt.com/business/help
It's the quickest and easiest way to get help, all day,
every day.
Chat to us at bt.com/bbchat
We're here to help Monday to Friday, between 8am
and 8pm.
Get help from other users
Join the conversation in the BT Business Community
Forum at
business.forums.bt.com
Call us
If you need to talk, give us a ring on
0800 800
154.
Make sure you're next to your Hub and dongle with a
computer or device if you call.
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Welcome to BT Business Broadband
Other information
Exposure to radio frequency energy
This device has been designed to comply with applicable
safety requirements for exposure to radio waves. These
requirements are based on scientific guidelines that
include safety margins designed to assure the safety
of all persons, regardless of age and health.
The radio wave exposure guidelines use a unit of
measurement known as the Specific Absorption Rate,
or SAR. Tests for SAR use standardised methods with
the device transmitting at its highest certified power
level in all used frequency bands.
The International Commission on Non-Ionizing Radiation
Protection (ICNIRP) recommends a limit for SAR: it's 2
watts per kilogram (W/kg) averaged over 10 grams (g)
of tissue.
The highest SAR values for this model when it was
tested were:
Maximum 10g SAR(W/kg)
Band
(Body 15mm)
(Body 5mm)
LTE Band III
0.84
1.81
Radio Equipment Directive Declaration of Conformity
British Telecommunications Plc declares that the radio
equipment type BT Business LTE USB stick complies
with Directive 2014/53/EU.
The full text of the EU declaration of conformity is
available at bt.com/business/hubhelp
Radio transmission information
Frequency range (MHz)
Maximum power in
the range (dBm)
GSM900: 880 – 915
32.74
GSM1800: 1710 – 1785
29.56
WCDMA Band I: 1920 – 1980
22.36
WCDMA Band VIII: 880 – 915
23.11
LTE Band 1: 1920~1980
22.88
LTE Band 3: 1710~1785
23.29
LTE Band 7: 2500~2570
22.06
LTE Band 8: 880z~915
23.48
LTE Band 20: 832~862
23.31
Recycling
Waste electrical products should not be disposed
of with household waste. All electronic products
with the WEEE logo must be collected and sent to
approved operators for safe disposal or recycling. Please
recycle where facilities exist. Many electrical/electronic
equipment retailers facilitate 'distributor take-back
schemes' of household WEEE. Check with your local
authority or retailers for Designated Collection Facilities
(DCF) where consumers may dispose of their WEEE
free of charge.
For more help, go to bt.com/business/4GAssurehelp
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