Nexleaf Analytics COLDTRACE 5 Setup & Operation Manual
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Nexleaf Analytics COLDTRACE 5 Setup & Operation Manual

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Set Up and Operations Guide

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  • Page 1 Set Up and Operations Guide...

  • Page 3: Table Of Contents

    TABLE OF CONTENTS Get to Know Your CT5 ..6 Setting Up Your CT5 ..9 Turning on the CT5 ..15 Understanding Each Button ..17 Resetting ..22 Booting Up the CT5 ..25 Installation and Troubleshooting ..30...
  • Page 4 HELLO, COLDTRACE 5 ColdTrace has 3 core components: 1. ColdTrace 5 (CT5) device which sends temperature and power data to a dashboard via GPRS and alerts via SMS and email when fridge temperatures get too hot or too cold. 2. A secure web-based dashboard that allows remote access to real-time temperature and provides customizable analytics and report-generating tools to track fridge performance.
  • Page 5 PRE-INSTALLATION CHECKLIST • Check the power situation of the health facility and if they have a solar panel, find out if that can be used for CT5. For health facilities that need solar power (with batteries or direct), a DC-to-DC converter is needed if there is no power inverter to support the standard CT5 wall power plug.

  • Page 6: Get To Know Your Ct5

    GET TO KNOW YOUR CT5...
  • Page 7 KNOW YOUR CT5 Main Components Accessories STOP CYCLE ALARM DISPLAY FUNCTION 4 5 6 Mounting Accessories 1. Antenna 6. Function button 2. Front display 7. Sensor ports - up to 5 sensors 3. Alarm buzzer 8. Power port 4. Stop Alarm button 9.
  • Page 8 KNOW YOUR CT5 Accessories Accessories STOP CYCLE ALARM DISPLAY FUNCTION Mounting Accessories 1. Sensor connection cable 3. Screws and wall anchors 2. Power adapter 4. Clips...

  • Page 9: Setting Up Your Ct5

    SETTING UP YOUR CT5...
  • Page 10 IDEAL LOCATION FOR CT5 STOP CYCLE ALARM DISPLAY FUNCTION Before installation, it is important to determine the location of the remote temperature monitoring device on the wall. • Close to the fridge and to the power source. • Where the device can safely sit on the wall without being hit by the fridge door/ window •...
  • Page 11 LOCATE AND REMOVE THE BACK PANEL 1. Using the screwdriver with your CT5, remove the screws from the back panel. [1][2] 2. Squeeze small plastic tab with the tip of your finger and lift the back panel. [3] 3. Use care to gently and slowly open the back panel because battery is connected to the panel and the wire connected to the...
  • Page 12 INSERT LOCAL SIM CARD • Gently insert the SD card. You will hear a click. [1] • Gently push SIM card into SIM 1 slot until you hear a click [2]. • Repeat for SIM 2 if using a second SIM. [3] NOTE: CT5 only needs one SIM to function.
  • Page 13 TURNING ON THE CT5 1. Flip the power switch up to ON. 2. Display screen should light up. If screen is not lit up, flip power switch off and on again. 3. Close the back panel by tightening the screws using the screwdriver provided.
  • Page 14 INSERT CORRESPONDING SENSOR Wait up to 10 minutes for sensors to start reading temperature to show on display. 1. Find a location where signal strength is strong and close to the fridge and the electrical outlet. 2. Once you find a location, mount the CT5 to the wall through the wall hanger using the provided screw and materials.

  • Page 15: Turning On The Ct5

    TURNING ON THE CT5...
  • Page 16 FLIP THE SWITCH UP TO TURN ON CT5 DEVICE IS ON WHEN TEMPERATURE IS SHOWN 2015/08/16 14:44 -15.4C 63% G1001...

  • Page 17: Understanding Each Button

    UNDERSTANDING EACH BUTTON...
  • Page 18 HOME SCREEN STOP CYCLE ALARM DISPLAY FUNCTION DATE TIME 2015/08/16 14:44 -15.4C 63% G100% DEFAULT POWER CONNECTIVITY TEMP The central “Home Screen” panel initially displays the “Date,” the “Time,” the thermal data recorded for Sensor B “Default temp,” the battery charge level “power,” signal strength to connect to the 2G cellular network;...
  • Page 19 CYCLE DISPLAY STOP CYCLE ALARM DISPLAY FUNCTION Press the Cycle Display button to get temperature data of each sensor including alarms, battery charge levels, and network signal strength for each SIM. Continuous pressing of the Cycle Display button will bring you back to the home screen.
  • Page 20 ALARM BUTTON The audio alarm on CT5 is configured to buzz after the temperature is outside of the pre-set range and duration (e.g. >8 S A F E ZO N E °C for 10 hours or <-0.5 °C for 1 hour). If the reason for alarm is not resolved, the alarm will buzz every 6 hours.
  • Page 21 FUNCTION BUTTON STOP CYCLE ALARM DISPLAY FUNCTION DO NOT press the Function button The Function button is for use by authorized technical repair personnel only. NOTE: The CT5 is programmed to take temperatures every 10 minutes. However, an authorized technician can use the “Func- tion”...

  • Page 22: Resetting

    RESETTING...
  • Page 23 RESET THE CT5 RESET DEVICE OPTION 1 Use a pin to push the RESET button on the side of the device through a small hole STOP CYCLE ALARM DISPLAY FUNCTION RESET DEVICE OPTION 2 Open the device and access the power switch, to switch it OFF and ON.
  • Page 24 FACTORY RESET CT5 1. Open the back cover and switch OFF the CT5. 2. Ensure the SD card and SIM card are properly inserted into the device 3. Hold the Function button down while switching ON the device. 4. Continue holding the Function button until the display screen shows ‘Service Mode’...

  • Page 25: Booting Up The Ct5

    BOOTING UP THE CT5...
  • Page 26 DISPLAY MESSAGES AND WHAT THEY MEAN The are a number of messages which show up on the screen during normal operation of the CT5. Here we describe a few of them. LCD-INT SERVICE MODE SUCCESSFUL STOP CYCLE STOP CYCLE ALARM DISPLAY FUNCTION ALARM...
  • Page 27 MESSAGES ON CT5 SCREEN The device will show which SIM it is currently using to send data. NOTE: May take 2 to 15 minutes to establish the initial connections due to connectivity. SIM 1 STOP CYCLE ALARM DISPLAY FUNCTION SIM 1 GPRS ROAMING NET STOP CYCLE...
  • Page 28 MESSAGES ON THE CT5 SCREEN The device will show this text briefly when checking if there are any configuration SMS. 5 SMS FETCH MSG PROCESSING STOP CYCLE ALARM DISPLAY FUNCTION PARSING SMS... CONFIGURING..* STOP CYCLE ALARM DISPLAY FUNCTION...
  • Page 29 MESSAGES ON THE CT5 SCREEN CT5 is trying to upload the data. The files getting uploaded are dated and if the RTM is trying to clear a backlog (files with an earlier date) then this message will remain on screen till it has finished uploading.

  • Page 30: Installation And Troubleshooting

    POST-INSTALLATION AND TROUBLESHOOTING...
  • Page 31 POST-INSTALLATION 1. Check the display screen on CT5 and make sure it shows a 2015/08/16 14:44 -15.4C 63% G1001 normal reading. STOP CYCLE ALARM DISPLAY FUNCTION 2. Cycle display to make sure there are no errors and all the sensors can be read. If no reading is showing yet, wait 10 minutes 2015/08/16 14:44 after connecting the sensors.
  • Page 32 SENSOR PLACEMENT FOR CT5 Any CT5 can control a maximum of 5 sensors placed in up to 5 refrigerators. The installation depends on the type of refrigerated enclosure and thermal monitoring criteria. The diagram below shows one of the sensors placed against the interior back wall of the refrigerator with the provided fastener clip.
  • Page 33 INSTALLING SOLAR KIT • Solar installation requires an electrician as each installation is dependent on the particular setup in each facility. • CT5 can be supplied with a DC-to-DC convertor which can be connected to a 12V solar panel. • One end of the DC-to-DC converter is bare wires which are to be attached to the 12V solar panel as the electrician sees fit.
  • Page 34 ADDING OR REPLACING THE SIM CARD Open the back cover of the Gently push the SIM card into CT5 and switch it OFF. SIM 2 slot until you hear a click. STOP CYCLE ALARM DISPLAY FUNCTION RESET DEVICE OPTION 1 RESET DEVICE OPTION 2 Use a pin to push for 2-3 seconds Open the device and access the...
  • Page 35 HOW TO MOUNT YOUR CT5 Items Needed To hang the CT5 on the wall you need the device, 1 wall anchor, and 1 screw. 1. Drill a hole in the wall just smaller than the wall anchor. 2. Hammer the wall anchor into the hole.
  • Page 36 DATA IS NOT UPLOADED ON DASHBOARD PLEASE CHECK THE FOLLOWING: • Display screen on the CT5 • Is there anything unusual? Please note down the error message or take a picture of the screen with error. • SIM connectivity level: In the bottom right of the display screen, the number after ‘G’...
  • Page 37 TROUBLESHOOTING GENERAL TROUBLESHOOTING While installing, if the CT5 doesn’t turn on, check the following: • Make sure CT5 is securely connected to power adapter and connected to wall-power to charge its battery. • If connected to wall power and the device does not turn on, wait 15 minutes before trying again so the battery can charge.
  • Page 38 TROUBLESHOOTING CONTINUED UNUSUAL CT5 SCREEN If the CT5 display shows ‘SD card error’ or a similar error message: • Cycle through all the displays once using the middle button. This may resolve the display issue. • Reset the device. If problem persists after 2 hours, please report the issue with the picture of the display screen.
  • Page 39 PRECAUTIONS AND MAINTENANCE GENERAL SAFETY PRECAUTIONS • Do not place the device in extreme heat or near open flame as these conditions can cause battery to explode. • The CT5 temperature monitoring device needs to be secured on the wall at all times. •...
  • Page 40 CORRECT DISPOSAL OF THE PRODUCT This marking on the product indicates that the product and its electronic accessories (e.g. battery, power adapter) should not be disposed of with other household or commercial waste at the end of their working life. Users should contact either Nexleaf, supplier, or their local government office for details on where and how they can take these items for environmentally safe recycling.
  • Page 41 WARRANTY 1. Limited Warranty. Nexleaf Analytics, in the event that your Product was purchased directly from Nexleaf Analytics, or the Nexleaf Analytics affiliate, in the event your Product was purchased directly from such affiliate or such affiliate supplied your Product to the authorized Nexleaf reseller from which your Product was purchased (Nexleaf Analytics or such affiliate, “Nexleaf”) warrants that all Remote Temperature Monitor-...
  • Page 42 instructions, or failure to maintain the recommended operating, charging, or storing environments in accordance with manufacturer instructions; (b) unauthorized repair, maintenance, service, or modification of product by the purchaser, end-user or a third party or attachment to or use of non-Nexleaf supplied equipment;...
  • Page 43 Limitations of Liability The above-described warranty is expressly in lieu of all other warran- ties, express or implied, and all other warranties are hereby expressly disclaimed, including without limitation the implied warranty of mer- chantability and the implied warranty of fitness for a particular purpose. Nexleaf further disclaims all liability from personal injury relating to its products to the extent permitted by law.
  • Page 44 TO THE MAXIMUM EXTENT PERMITTED BY LAW UNDER NO CIRCUM- STANCES SHALL NEXLEAF, INCLUDING ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, CONTRACTORS, SUBCONTRACTORS, SUP- PLIERS OR SOFTWARE DEVELOPERS, BE REPSONSIBLE OR LIABLE FOR DIRECT, SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES RESULTING FROM ANY BREACH OF WARRANTY OR CONDITION, OR UNDER ANY OTHER LEGAL THEORY, EVEN IF INFORMED OF THEIR POSSIBILITY, INCLUDING BUT NOT LIMITED TO LOSS OF USE;...
  • Page 45 2. Warranty Claim Process. (a) To submit a warranty claim (“Warranty Claim”): Contact Nexleaf Customer Service by email: For all other Warranty Claims: customerservice@nexleaf.org When you submit a Warranty Claim, please include: • Model number • Date & Time of the reported problem •...
  • Page 46 the platform that is collecting and processing the data or via sharing of the data les if Nexleaf’s servers are not being used. This information is required and will only be used to analyze and troubleshoot the Product. Nexleaf will coordinate with the Purchaser Representative to access this information.
  • Page 47 CT5 SET UP AND OPERATIONS GUIDE...

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