Problem
Cable stations don't
seem to work
Contacting Sony
Before calling our Customer Information Services Center, reset the TV to factory settings (see page 21). Please have
your TV serial number ready. The number is located on the rear of your TV and on the front cover of this manual.
Our Customer Information Services Center phone number is 1-800-222-SONY (7669) (US residents only) or 1-877-899-
SONY (7669) (Canadian residents only).
56
Possible Remedies
❏
Make sure Cable is set to On in the Channel Setup menu
(page 41).
❏
Perform Auto Program to add channels that are not presently in
the memory (page 21).