Genesis Upflow-NHW Service Manual

Genesis Upflow-NHW Service Manual

2 upflow and premier

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GENESIS 2 UPFLOW AND
PREMIER SERVICE MANUAL
REVISION#
2
REVISION DATE
4/10/2014
80150313
1. Read all instructions carefully before operation.
2. Avoid pinched o-rings during installation by applying (provided with install kit) NSF certified
lubricant to all seals.
3. This system is not intended for treating water that is microbiologically unsafe or of unknown
quality without adequate disinfection before or after the system.
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Do you have a question about the Upflow-NHW and is the answer not in the manual?

Questions and answers

John Lemon
May 2, 2025

my genesis 2 upflow deluxe control head not working, no illum. screen. electricity good going in. Fix or replace. Unit is 17 years old.

1 comments:
Mr. Anderson
May 17, 2025

If the Genesis 2 Upflow Deluxe control head has no illuminated screen, follow these troubleshooting steps:

1. Check if the electricity is interrupted — verify the power source.
2. If power is present, inspect the control board for damage — replace if needed.
3. If the issue persists, check the wiring between the locating board and controller — replace the wiring if faulty.
4. If wiring is intact, the locating board may be damaged — replace the locating board.

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Summary of Contents for Genesis Upflow-NHW

  • Page 1 <( GENESIS 2 UPFLOW AND :::J PREMIER SERVICE MANUAL <( � °' □ 1. Read all instructions carefully before operation. 2. Avoid pinched o-rings during installation by applying (provided with install kit) NSF certified lubricant to all seals. REVISION# 3. This system is not intended for treating water that is microbiologically unsafe or of unknown...
  • Page 2: Table Of Contents

    Table of Contents 1. Introduction ................................. 3 2. Product Features and Applications ..........................4-5 Primary Applications...................................4 Product Characteristics................................4 Three Regeneration Sequences ..............................4 7 Regeneration Mode Options with Adjustable Cycle Times.....................4 3. Product Dimensions and Specifications ........................6-7 4. Pre-Installation Checklist ..............................8-9 Required Operating Conditions..............................8 5.
  • Page 3: Introduction

    Genesis Upflow valves have an interlock function to connect multiple valves in series or in parallel. There is an alternate interlock function, used with twin demand systems and 3-way ball valves to supply treated water 24/7.
  • Page 4: Product Features And Applications

    Mechanical Components The Genesis Upflow uses internal ceramic discs which are corrosion and abrasion resistant to form a hermetic seal. Rotation of the upper disc aligns to the corresponding lower disc ports for Service, Backwash, Brine & Slow Rinse, Brine Refill and Fast Rinse modes.
  • Page 5: Regeneration Mode Options With Adjustable Cycle Times

    Genesis Upflow Valves & Systems Service Manual LCD Display Screen Advanced Valve and External Device Connections Interlock and Alternate Interlock • Remote Handling • Solenoid Valve • 7 Regeneration Mode Options with Adjustable Cycle Times Maximum 14 Day Regeneration Interval When the valve reaches the maximum programmed service days, without reaching the set service capacity, it will trigger a regeneration at the pre-programmed time of day.
  • Page 6: Product Dimensions And Specifications

    Genesis Upflow Valves & Systems Service Manual 3. Product Dimensions and Specifications Length (max.) Width (max.) Height (max.) Regeneration Mode 8.3" 8.75" 7.5" Up-flow These valve dimensions are for reference only. Connect Port Dimensions Product Model Inlet Port Outlet Port...
  • Page 7 Genesis Upflow Valves & Systems Service Manual A-01 Meter Delay: Regeneration happens when the capacity reaches zero and the preset time of regeneration is reached. A-02 Meter Immediate: Regeneration happens when the capacity reaches zero. A-03 Intelligent Meter Delay (manufacturer default preset): Do not change unless consulting a water treatment professional first.
  • Page 8: Pre-Installation Checklist

    Genesis Upflow Valves & Systems Service Manual 4. Pre-Installation Checklist IMPORTANT NOTICE Read through the instructions thoroughly and obtain all materials and tools before proceeding with the installation. Be sure to follow all applicable national, state, county and local plumbing codes and regulations.
  • Page 9 Do not use the system with water that is microbiologically unsafe or of unknown quality without • adequate disinfection before or after the system. Do not use the brine tube, injector body, or other connectors on the Genesis Upflow valve as a • handle to carry the system.
  • Page 10: Valve Installation

    Genesis Upflow Valves & Systems Service Manual 5. Valve Installation Unit Location The filter or softener should be located close to a floor drain away from direct sunlight and any heat • sources. Protect equipment from direct sunlight and precipitation exposure.
  • Page 11: Control Valve Installation

    5. Do not use teflon tape or pipe sealant to attach control valve to tank. Figure 5-1 6. Place Genesis Upflow valve onto tank with the distributor pipe inserted down the middle of the top basket. Rotate clockwise to secure onto the tank.
  • Page 12: System Sizing Chart

    Genesis Upflow Valves & Systems Service Manual System Sizing Chart Resin Total Tank Salt Injector Volume System Color DLFC Part No. Color BLFC Part No. Color Size Setting Part No. cu. ft. Grains 9x48 17,682 6302 Pink 2.02 8468060 White...
  • Page 13: Bypasses

    Genesis Upflow Valves & Systems Service Manual Metal Bypass (must be purchased separately) Detach animated connectors from the female adaptor and install washer • before attaching them to the inlet and outlet of the valve. Attach female adaptors to the 1" yoke; be certain meter impeller is •...
  • Page 14: Programming: Display And Instructions

    Genesis Upflow Valves & Systems Service Manual 7. Programming: Display and Instructions Manual / Delayed Regeneration 1. Pressing at any time results in an immediate manual regeneration. 2. Pressing and holding for 3 seconds, when system is locked, results in a delayed regeneration at the preselected time.
  • Page 15 This area is preprogrammed rammed by the dealer for your specific water. Any adjustments made in advanced programming can cause your system to not function properly and even void warranty coverage. 1. Plug in the Genesis Upflow. Immediately press in sequence to enter into the advanced setting.
  • Page 16: Programming: Modes A-03

    Set Program Type * Used as a stand-alone installation and twin demand in conjunction with Interlock No Hard Water version of the Genesis Upflow. Interlock / Alternate Interlock Recommended setting to Sequence 2. See Pages 7-8. Service → Backwash →...
  • Page 17: System Installation

    Genesis Upflow Valves & Systems Service Manual 8. System Installation Valve Set-up and Installation - See Page 11-14. Plumbing Connections As Figure 9-1 shows; connect inlet pipe, via a 1" NPT female connector, to the inlet connector of bypass. Repeat steps for the outlet pipe.
  • Page 18: Brine Line And Brine Tank Installation

    Genesis Upflow Valves & Systems Service Manual Brine Line Connection 1. As Figure 9-3 shows; slide brine nut onto the 3/8" brine tubing. 2. Install the filter screen into the ferrule and insert the ferrule into the end of brine tube.
  • Page 19 Genesis Upflow Valves & Systems Service Manual 3. Assemble salt grid (4 feet, 1 base). Feet clip into the bottom of the base. 4. Insert assembled salt grid into brine tank by lining up the cut out hole with the drilled holes on the brine tank.
  • Page 20 Genesis Upflow Valves & Systems Service Manual 5. Insert the brine well, making sure the bottom brine well cap is attached. Insert the float assembly by lining up the top cut out holes. Through testing there have been some instances where the bottom float assembly cap can come off of the tube when force is applied.
  • Page 21 Genesis Upflow Valves & Systems Service Manual 9. Install overflow elbow fitting with washer on the outside of tank. Fasten nut on the inside of the tank. 10. Replace brine well lid. 11. Replace brine tank lid.
  • Page 22: System Installation Chart

    Genesis Upflow Valves & Systems Service Manual System Installation Chart (Old Version)
  • Page 23: System Start-Up

    Genesis Upflow Valves & Systems Service Manual System Start-Up 1. Before running the Genesis Upflow for the first time, flush out the water line and bypass. Be sure the bypass is closed. 2. Turn the water source on at the inlet to the house.
  • Page 24 Genesis Upflow Valves & Systems Service Manual 15. Add 5 gallons of water. 16. Next add salt into brine tank. (40lb minimum, 120lb maximum.) 17. Install brine tank cover. 18. Turn a faucet on, away from the installation location, until the water from the plumbing lines has been purged.
  • Page 25: Assembly Drawings And Parts List

    Genesis Upflow Valves & Systems Service Manual 9. Assembly Drawings and Parts List...
  • Page 26 Genesis Upflow Valves & Systems Service Manual Item No. Description Qty. Item No. Description Qty. Injector Cover Wire for Locating Board Screw, Cross Control Board O-ring Weather Cover Nozzle Dust Cover O-ring Screw, Cross Throat Gear Filter Screen Screw, Cross...
  • Page 27: Troubleshooting

    Genesis Upflow Valves & Systems Service Manual 10. Troubleshooting Control Valve Problem Cause Correction A. Electrical service to unit has been A. Check for consistent electrical service. interrupted. B. Reset regeneration cycles. 1. Softener fails B. Regeneration cycles set incorrectly.
  • Page 28 Genesis Upflow Valves & Systems Service Manual A. Iron in the water supply pipes. A. Clean the water supply pipe. 7. Pressure lost B. Iron mass in the softener. B. Clean valve and add resin cleaning chemical, increase or iron in C.
  • Page 29: Electronics

    Genesis Upflow Valves & Systems Service Manual Electronics Problem Cause Correction A. Wiring to the front panel is loose. A. Check and replace the wiring. B. Control board is faulty. B. Replace control board. 1. Abnormal C. Transformer malfunction. C. Check and replace transformer.
  • Page 30: Replacement Parts

    Genesis Upflow Valves & Systems Service Manual 11. Replacement Parts Description Part Number Quantity Brine Assembly Kit, 3/8" - #63, #64, #65, #66, #68, #73 REVV-217 Brine Screen and Tube - #63, #65 REVV-218 Bypass Clip 8270004 Control Board Kit - #35, #37, #39...
  • Page 31: Accessories

    Genesis Upflow Valves & Systems Service Manual 12. Accessories Description Part Number Figure Quantity Dust Cover 72605-CV Animated Connector with Flow Meter AC/FM-F82 1 Pair 1" Inlet/Outlet Female to Female Adaptor REVV-208 ¾" 90 ⁰ Inlet/Outlet Elbow REVV-209 1" 90 ⁰ Inlet/Outlet Elbow REVV-210 ¾"...
  • Page 32: System Packing List

    Genesis Upflow Valves & Systems Service Manual System Packing List Description Part Number Qty. Genesis Upflow Control Valve 72605-HK, 72605B-HK 1” Push Pull Bypass 41204 Pressure Tank and Media (media may be installed in tank or bulk separate) Varies Distributor Tube and Lower Basket (installed in pressure tank)
  • Page 33 LIFE TIME GUARANTEE ON MINERAL TANKS AND BRINE TANKS Discount Water Softeners, Inc. will provide a replacement mineral tank or brine tank to any original equipment purchaser in possession of a tank that fails provided that the water conditioner is at all times operated in accordance with specifications and not subject to freezing.
  • Page 34: System Configuration And Settings

    Genesis Upflow Valves & Systems Service Manual 14. System Configuration and Settings Installer Name: ________________________________________________________________________________________ Address: _____________________________________________ City/State:_________________________________ Phone: ____________________________________________ Install Date: _________________________________ Softener System Configuration Tank Size: Dia. In Height in Resin Volume: cu/ft. Brine Tank Capacity: 100L 130L...
  • Page 35: Contact Information

    Genesis Upflow Valves & Systems Service Manual 15. Contact Information Thank you for choosing this Discount Water Softener water treatment system. Please contact us with questions. Discount Water Softeners, INC. 11245 Giordano Ct. Huntley IL 60142 (847) 462-9000 sales@discountwatersofteners.com discountwatersofteners.com...

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