Page 1 PALS 9K | Crisis Controller User Manual Version 4.08 www.actall.com...
Page 2 COPYRIGHT & LIMITATIONS CONTACT ©Copyright 2018 by Actall Corporation®. All rights reserved. Crisis Inquiries should be Controller©™ is a registered trademark of Actall Corporation. (U.S. directed to: Patent No.: 5,708,417) MicrosoftP®P and WindowsP®P are registered trademarks of MicrosoftP®P Corporation. Crisis Controller©™P Version Actall Corporation 5.00 software and documentation developed by Actall Corporation®,...
Page 3 ® In addition, it is in the customer’s interests for Actall to have a duplicate record of software serial numbers and Hardware Key codes. It also protects the customer if questions of software licensing arise.
Page 4 PASSWORD SAFEGUARD WARNING! Please note that factory passwords for the Supervisor, Operator, and Administrator are shown on the initial password screen for the purpose of system setup only. For proper security, passwords should be immediately changed. If a hard copy is necessary for future reference it should be stored in a secure location.
Page 5: Table Of Contents
Table of Contents BEFORE PROGRAMMING ............I QUICK REFERENCE ..............II Software Installation ............. II User Login ................II Add An RF Receiver .............. II Add An RF Transmitter Template ..........II Add A Pager Service ............III Add A Pager ............... III Setup An Account ..............
Page 6 RELAY CARDS (SIO32 MODULE) ..........24 Adding/Changing A Relay Card ..........24 MAPS ..................26 Adding/Changing Maps ............26 Map Layout ................. 28 Map Editing ................ 29 Adding A Sub-Map ............30 Map Exclusions ..............31 PERSONAL MOBILE TRANSMITTER (PMT) ........ 32 Adding/Changing PMT Users ..........
Page 7 SIO32 Inputs Tab ............66 General Tab ..............66 Alarm Action Tab ............. 68 Paging Tab ................. 71 Notes Tab ................71 REPEATERS ................72 Adding/Changing a Repeater..........72 General Tab ..............73 Alarm Action Tab ............. 75 RF LOCATORS ................ 78 Adding/Changing an RF Locator ..........
Page 8 Response Options ............100 Verify proper response ........... 100 Send Page ..............100 Reset Alarm ..............101 CONTROL BUTTONS ............. 102 Start Alarm Monitoring ............102 Edit Map ............... 102 Serial Port Usage ............102 Terminal Emulator ............102 CONTROL BUTTONS ............. 103 Stop Alarm Monitoring ............
Page 9: Before Programming
B e f o r e P r o g r a m m i n g © ™ The Crisis Controller system programmer should have as much information as possible about the system: • What kind of protection is the system offering? •...
Page 10: Quick Reference
[See page 12 Adding/Changing a Receiver for detailed information.] • Select Configuration > Receiv ers... • Select Insert • Enter a receiver Name (i.e. Actall Receiver) • Leave Enabled checked • Select a communications Port (default is COM1) • Select OK •...
Page 11: Add A Pager Service
Enter the Name for the Pager Service selected (i.e. Actal Page Alert) • Select the ServiceType (local) • Select Port • Select Serv ic e Profile (i.e. Actall Page Alert) • Other changes may be required as necessary • Select OK •...
Page 12: Add An Rf Transmitter
[See page 74 Adding/Changing a Repeater for detailed information.] • Select Configuration > Repeaters... • Select Insert • Enter the Repeater Name (i.e. Actall Repeater) • Enter the RF Repeater’s ID • Select the Default Receiv er which will receive this RF Repeater •...
Page 13: Add An Rf Locator
[See page 80 Adding/Changing an RF Locator for detailed information.] • Select Configuration > Repeaters... • Select Insert • Enter the Repeater Name (i.e. Actall RF Locator) • Enter the RF Locator’s ID • Select the RF Locator check box •...
Page 14: Add A Pmt
A d d A P M T This step requires Add a Wireless RF Receiver and Add People to be completed first. [See page 33 Adding/Changing a PMT for detailed information.] • Select Configuration > PMTs > PMTs... • Select Insert •...
Page 15: How To Start The Program
You can start the program from the Start/Program/Crisis Controller menu (Crisis ® Controller is the default menu name). The Actall Title Screen will appear on your desktop.Next, the login screen will be shown. Initially, default user names will be in effect to permit access to programming functions.
Page 16 If problems are encountered when initializing the system, always check for the Hardware Key. ® the event of a misplaced or stolen key, please contact Actall Technical Service. It © ™ is extremely important to have completed and returned the Crisis Controller ®...
Page 17: Primary User Tasks
P r i m a r y U s e r T a s k s Configuration > Program > Users Users are defined as Administrative (Admin), Operators, and Supervisors. When the © ™ Crisis Controller software is being installed, the installer is given an initial list of users and passwords to enter into the system.
Page 18: Admin
A d m i n i s t r a t o r s Administrative or “Admin” users have the limited and specific function of checking © ® users, activating/deactivating PALS PMTs in and out of the system, and generating reports from the system. Admin users have distinct responsibilities and cannot perform duties assigned to Operators or Supervisors.
Page 19 Press the Se lec t button on both People and then the PMT screens, then press the Process button on the PMT Activate/Deactivate screen. The records will then be changed in the system. Check In (Deactivate) © ™ The deactivation process informs the Crisis Controller software that PMTs have been returned to storage, and are to be considered out of service until activated Select the PMT to be deactivated.
Page 20: Operators
O p e r a t o r s © ® Operators are individuals whose primary function is to monitor the PALS Alert Monitoring Center. In the event of an alarm, Operators will access system information and monitor responses. Once logged in as an Operator, the monitoring screen cannot be minimized or exited by the Operator.
Page 21 Print Setup gives access to the Windows printer configuration menu. The Exit ® option exits the software to the operating system or Actall security package. Edit This function offers Cut, Copy , and Paste options when working with notes. Window This function offers wi ndow arrangement options.
Page 22 This function enables or disables alarm monitoring, gives access to start/stop Day/Night Mode, Guard Route, Enable/Disable Transmitter Groups, and allows user to send manual pages. Login / Logout This function activates the Login Window. Personnel coming on duty should always log in.
Page 23: Adding A User
acknowledged and reset. If this is not done, all current alarm information will be lost. Some users will be involved in the programming, while others will leave all but the most basic programming to the installer. If extensive Supervisor involvement and interaction is expected, the installer must advise and train the user’s personnel in proper use of the system.
Page 24 Additional Operator Access: Disable/Enable TX Groups The Operator can toggle groups of transmitters on and off by pressing this control button. Manual Day/Night Mode The Operator can set the system to automatically go into day or night arming modes Typically, “Day”...
Page 25: Receivers
Mac hine option. Name Assign a name for the system to identify this hardware (i.e. Actall Receiver). Enable If the receiver needs to be disabled temporarily, clear the check box; otherwise this box should always be checked.
Page 26: Inovonics Tab
Port Iden tify the Com port to which the receiver is connected. n o v o n i c s Configurati on > Receivers...> Insert (or Change) > Inovonics Proper ty Code Serial Receivers “l ook” for transmitters with a matching “property code” (1 to 32) and a system ID numbers contained in the data string.
Page 27: Notes Tab
If more than one receiver is in the system, it is important that the receivers are marked with their property code. When transmitters are © ™ programmed or when there is a receiver problem, the Crisis Controller software uses the property code for all references. If the property code is changed after transmitters have been programmed, all transmitters must be reprogrammed to reflect the new property code.
Page 28: Pager Services
A list of machines can be viewed by pressing the folder icon to the right of the Mac hine option. Name Assign a name for the system to identify this hardware (i.e. Actall Page Alert). © ® P A L S...
Page 29 Enable If the pager needs to be disabled temporarily, clear the check box; otherwise this box should always be checked. Disabling Pager Services will prevent information from being sent to pagers, including but not limited to, alarm information. Phone Number If a remote service type is used, enter the appropriate phone number to call.
Page 30 Service Profile The software interface is written to page transmitters that use a TAP protocol for sending messages. Pre-programmed interfaces include: • Actall Page Alert Systems • Motorola People Finder • Visiplex • Generic Numeric ® For Actall Page Alert systems, use the default settings. People Finder...
Page 31: Adding/Changing A
P a g e r s Pagers (typically identified by the user assigned to the pager) are programmed into © ™ the Crisis Controller software. They can then be assigned to specific transmitters, © ™ or can be activated manually through the Crisis Controller software.
Page 32 CAP code. CAP Code When using the Actall Page Alert system, CAP codes will be supplied. When using Motorola Pe ople Finder, the CAP code is set at the Base Station (see the supplied manufacturers User Manuals for additional operational information).
Page 33: System Paging
S y s t e m P a g i n g Configuration > Program > System Paging... > © ™ System Paging is used to inform a pager user that the Crisis Controller entered/exited monitoring. To active System Paging, a paging service and pager must be previously configured.
Page 34: Intercom Systems
I n t e r c o m s y s t e m s Intercom Systems open audio paths between the main station and the sub-station to allow for communication. A d d i n g / C h a n g i n g A n I n t e r c o m S y s t e m Configuration >...
Page 35 Machine Sele ct the ma chine that physically has the intercom system attached. A list of mach ines can be viewed by pressing the folder icon to the right of the Mac hine option. Name Assi gn a name for the system to i dentify this hardware (i.e.
Page 36: Intercom Stations
I n t e r c o m S t a t i o n s Intercom Stations are physical channels on the Intercom System. A d d i n g / C h a n g i n g A n I n t e r c o m S t a t i o n Configuration >...
Page 37 System Sele ct system this intercom station is associated with. A list of systems can be viewed by pressing the folder icon to the right of the System option. Station # Phys ical station on a particular system. In the event of an alarm, the audio path (if available) will automatically open.
Page 38: Relay Cards (Sio32 Module)
R e l a y C a r d s ( S I O 3 2 M o d u l e ) The SIO32 module is a multi-functional relay board that will permit system installers to activate up to 32 output devices or allow up to 32 inputs, or any combination of inputs and outputs in groups (“banks”) of 8.
Page 39 The D e v ic e number (1-8) is designated by the DIPswitch settings on the SIO32 ® Board. [See Actall SIO32 Installation Manual or Actall Technical Notes for Dipswitch programming.] Banks must be designated as either input or output using the DIP switches on the SIO32 board.
Page 40: Maps
M a p s © ™ The Maps option is one of the most useful features in the Crisis Controller software. When a particular device is being activated, alarm center personnel can see the location of the alarm on a map of the site. Locations of other transmitters and locators are also available.
Page 41 Map Name Map Name identifies the particular map in the system. Map Filename Map Filename is the file path where the individual maps are located. Pressing the folder icon to the right of the Map Filename option can choose map files. Once located, select desired map and press OK.
Page 42: Map Layout
M a p L a y o u t Configuration > Maps > Map Layout… © ™ Map Layout is where the placement of Crisis Controller devices are made onto a map. Users may also edit existing maps using this function. To place new devices, or edit existing devices on a particular map, first select the map you wish to edit and press Sele c t .
Page 43: Map Editing
M a p E d i t i n g Configuration > Maps > Map Layout...> Select From the control buttons on the menu bar, device icons may be added to the map to represent the location of system devices. To add a device location, press the appropriate device icon to display a list of devices for that category.
Page 44: Adding A Sub-Map
To exit Map Editing, click on the Edit Map icon at the top of the screen. A d d i n g A S u b - M a p Configuration > Maps > Map Layout...> Select > Submap icon Once the primary map has been placed, the Submap icon permits display of an additional map, which can show greater detail.
Page 45: Map Exclusions
M a p E x c l u s i o n s Configuration > Maps > Map Exclusion... Map Exclusions will prevent a particular computer workstation from displaying a selected map. © ™ This feature is only available with network versions of Crisis Controller To select a map, press the file folder icon to the right of For Map.
Page 46: Personal Mobile Transmitter (Pmt)
P e r s o n a l M o b i l e T r a n s m i t t e r ( P M T ) The Personal Mobile Transmitter (PMT) is an IR/RF based unit used to locate an individual in a duress situation.
Page 47: Adding/Changing A Pmt
A d d i n g / C h a n g i n g A P M T Configuration > PMTs > PMTs... > Insert (or Change) Personal Mobile Transmitters can be designated, programmed, changed, and/or deleted from this window by selecting Program, Insert, Change , or Delete. PMT S/N Used to identify specific PMTs, as they can be assigned to different users.
Page 48: Pmt Options Tab
Default Receiver The Default Receiv er is the primary receiver designated to receive alarms from the transmitters. A list of receivers can be viewed by pressing the folder icon to the right of the Default Receiv er option. The ID is the number assigned to the person being designated for this PMT. The following options are the alarm situations displayed if this type of alarm is received.
Page 49 Establishes the period of time the PMT transmits a check-in signal. Factory default ® is 12:00 min. Please contact Actall Technical Support before changing check-in times. Depending on the amount of RF devices on the site, if check-in time is too short the system may be overloading the availaable receviers and alarms may be missed.
Page 50 Disable Man Down Reminder Tone If the Man Down feature has been disabled, the unit will emit a series of “chirps” reminding the wearer that this function is disabled. By checking this box, the warning chirp indicating that the Man Down feature has been deactivated will be disabled.
Page 51: Alarm Action Tab
In systems ® with large numbers of transmitters, users should contact Actall Technical Support for assistance in determining optimum check-in and supervision window parameters. PMTs and IRTs should be tested frequently to insure continued reliable operation.
Page 52 Dial On Alarm Acknowledge This option is not supported. Dial On Alarm Reset This option is not supported. Sound On Alarm Causes an audible tone in the event of an alarm from the PMT. Sound On Alarm Reset Causes an audible tone when system user resets an alarm. Sound Continuous While Active Causes the audible tone to stay on until the PMT alarm is acknowledged.
Page 53: Notes Tab
Contact Output • Follows Alarm: Outputs will be active for as long as the PMT is in an alarmed state. • Until Acknowledged: Outputs will active until alarm acknowledged. • Momentary Output: Outputs will be active for a fixed interval. •...
Page 54: Programming Pmts
P r o g r a m m i n g P M T s Configuration > PMTs > PMTs...Program Select a PMT from the PMT list (if the list is blank or you have not yet added a PMT, see page 33 Adding/Changing a PMT).
Page 55 PMT reset button. To maintain the programming in the PMT, a new battery should be inserted within 24 hours of removal of the old ® battery or loss of power. [See Actall 60014 Product Documentation for detail on battery replacement.] ©...
Page 56: Page On Pmt Alarm
P a g e o n P M T A l a r m Page on PMT Alarm lets the programmer select which pagers should be contacted in the event of an alarm. Specific PMTs must also be programmed. Configuration > PMTs > Page on PMT Alarm... To Page on PMT Alarm, highlight desired people, pagers, or groups, press OK.
Page 57: Guard Routes
Account with transmitter must be set up first. [See page 57 Accounts for more information.] This feature is enabled only if purchased through ® Actall Corp. Selecting Insert or Change will provide you with screens with required data needed © ™...
Page 58 Location A list of locati ons can be viewed by pressing the folder icon to the right of the Location option. Time From Last Locati This is the time all oted to get to next specific IRT after reaching the first specified IRT.
Page 59: Irt Locators
I R T L o c a t o r s IRT Locators are special infrared transmitting devices that generate an ID code that are received by the PMTs. The ID code is used to identify the alarm location or zone from which the alarm originated.
Page 60 In conjunction with RF Locators only, if an IRT is mounted at an entry or exit point, it must be designated as At entry/exit locations?. This lets the © ™ Crisis Controller software interpret newly received data from the point as indicating movement into or out of an area, relative to the RF locators.
Page 61: Contact Output Tab
Configuration > PMTs > IRT Locators... > Insert (or Change) > Contact Output tab ® This is used to activate relays on Actall Corp.’s SIO32 Board (part number 60610). To activate a relay, select one of the following. Follows Alarm Relay will be active for as long as the PMT is in an alarmed state.
Page 62: Irt Locator Test Unit
I R T L o c a t o r T e s t U n i t The 60703 is used to program IRTs with their ID value and to verify that programmed units are transmitting correct value. Values displayed on the LCD readout, and navigation is accomplished via the five buttons and thumb wheel.
Page 63: Adding/Changing Transmitter Templates
Programming with Auto ID You can enable Auto ID Mode when the Mode button is pressed again in Program Mode. Upon pressing the Mode button, the LCD display will display AUTO ID? and prompt you to choose Yes or No on the second line of the display. To enable or disable Auto ID, simply choose Yes or No by pressing the Left (3) or Right (4) buttons, respectively.
Page 64 Transmitter Name The general name to describe what kind of transmitter is being used. This name will appear on reports. Short Name This is the name shown when you highlight the device icon on a map. Location The Location is where the transmitter is located (leave blank for templates). Check In Time The Check-In Time dictates how often the transmitter will check in (factory default is 1:00 minute).
Page 65: Alarm Action Tab
The following options are the alarm situations displayed if this type of alarm is received. Placing a check mark in the appropriate boxes will cause the alarm to be displayed. Day Alarm Signal Day Low Battery Signal Day Tamper Signal Day Inactive Signal Night Alarm Signal Night Low Battery Signal...
Page 66 Page On Alarm Causes assigned pagers to be contacted in the event of an alarm from a transmitter. Page On Alarm Acknowledge Causes assigned pagers to be contacted when the system user acknowledge an alarm from a transmitter. Page On Alarm Restoral Causes assigned pagers to be contacted when the system user reset an alarm.
Page 67 On network versions, the .WAV file directory must be located on a network or common drive. Alarm Acknowledge • Manual: Requires that the system user acknowledge and reset all alarms and faults. • Auto: Alarms will automatically acknowledged Crisis © ™ Controller software (typically within 5 seconds, up to 30 seconds if system loading is heavy).
Page 68: Notes Tab
Relay Number Select the desired output to activate based on the previously selected Relay Card. This is done by either typing the number in (1 to 32) or selecting the drop-down button to the right of the text box for a list of relay numbers. Intercom Select an intercom station to be activated when the transmitter alarms.
Page 69: Accounts
A c c o u n t s © ™ The Accounts menu heading is central to programming the Crisis Controller software for applications that are using a central monitoring point for several © ™ separate entities or clients. Crisis Controller can monitor numerous accounts on a single location, permitting the partitioning of a site, monitoring each account separately.
Page 70: General Tab
General Configuration > Accounts > Insert (or Change) > General Several fields are available for general information such as the Name of the account, Address , City, State, Zip, Phone Number, and Alarm Location (information which is available during an alarm that could be used to identify the location of specific components of the Crisis Controller System).
Page 71: Adding A New Transmitter
A d d i n g A N e w T r a n s m i t t e r Select the appropriate transmitter from the Transmitter Template window, then press Add. The default information entered on the transmitters templates will now appear in the General tab.
Page 72 Location Enter a useful description of where the unit is located. This is the description that appears when the transmitter is in alarm, unless mobile option is used. Check-In Time Enter the desired interval that the transmitter is to send in status transmissions. Each check-in reports the status of the transmitter, as well as an existing trouble condition, if applicable (factory default is 1:00 minute).
Page 73 Identifies the receiver that will be monitoring the transmitter. When multiple receivers are used in the system, the programmer can select the icon beside the text box to see a list of receivers. The Browse the Receiv er window will be displayed. From that display, the programmer can select, insert, change, or delete a receiver and can assign a map to that receiver to show its location for future maintenance.
Page 74: Alarm Action Tab
Alarm Action C o n f i g u r a t i o n > A c c o u n t s > I n s e r t ( o r C h a n g e ) > T r a n s m i t t e r s t a b > A d d ( o r C h a n g e ) > A l a r m A c t i o n t a b ©...
Page 75 Sound Filename Tranmitters can be given different alarm tones by assigning different sound waveform files to a transmitter. The system can have a directory of sound files (*.WAV files only) to choose from. These files do not need to be installed in the Alert program directory, but must be accessible while the program is running.
Page 76: Notes Tab
Relay Card If an output is required to activate on alarm select the SIO32 that has the desired output. This is done by choosing the SIO32 by pressing the folder icon to the right of the Relay Card option. [See also page 23 Adding/Changing a Relay Card.] Relay Number Select the desired output to activate based on the previously selected Relay Card.
Page 77: Adding/Changing A Transmitter
A d d i n g / C h a n g i n g A T r a n s m i t t e r Configuration > Accounts > Insert (or Change) > Transmitters tab Select a transmitter from the Transmitter tab list. Highlight the appropriate template from the Transmitter Template window.
Page 78: Programming A Transmitter
P r o g r a m m i n g a T r a n s m i t t e r When the data is correct press the Program button on the Transmitters tab screen. A message on your screen will appear stating Please attach transmitter now. Attach the transmitter to the programming cable, a 2-pin header that is attached to the Serial Receiver cable, then connected to a com port.
Page 79 programmed = 151) the serial receiver number is also included (i.e receiver number programmed = 1, the end result is 1-151). Transmitters have non-volatile memory. Once they are programmed, they will not lose programming. When batteries are replaced, simply insert the battery press transmitter...
Page 80: Sio32 Inputs Tab
S I O 3 2 I n p u t s T a b Configuration > Accounts > Insert (or Change) > SIO32 Inputs tab To add an input, press Insert or Change , then enter information for the General tab. Inputs from specific SIO32 boards are assigned to accounts from the SIO32 Inputs tab of the Accounts menu.
Page 81 SIO32 Card To s elect an input for Alarm Monitoring, you must first select the SIO32 which has the desi red input on board. Thi s is done by pressing the folder icon to the right of the SIO32 Card and selecting the appropriate SIO32 Input Card from the list. Input Number Sele ct the desired In...
Page 82: Alarm Action Tab
Alarm Action C o n f i g u r a t i o n > A c c o u n t s > I n s e r t ( o r C h a n g e ) > S I O 3 2 I n p u t s t a b > I n s e r t ( o r C h a n g e ) >...
Page 83 Sound Filename Inputs can be given different alarm tones by assigning different sound waveform files to the input. The system can have a directory of sound files (*.WAV files only) to choose from. These files do not need to be installed in the Alert program directory, but must be accessible w hile the program i s running.
Page 84 Relay Card If an output is required to activate on alarm, select the SIO32 which has the desired output. This is done by choosing the SIO32 by pressing the folder icon to the right of the Relay Card option. Relay Number Select the desir ed output to activate based on the previously sele cted Relay Card.
Page 85: Paging Tab
Paging Configuration > Accounts > Insert (or Change) > Paging Pagers are assigned to accounts from the Paging tab of the Accounts menu. Select pagers to be included in th e account. Multiple pagers can be selected (the users page r is selected if a blue bar surrounding the name is visible).
Page 86: Repeaters
R e p e a t e r s Repeaters are transceivers that re-broadcast transmitter messages. They can be deployed to provide system redundancy and enhanced reliability, or to extend the range of transmission. Repeaters have many of the same parameters as transmitters.
Page 87: General Tab
General Configuraton > Repeaters > Insert (or Change) > General tab Repeater Name The formal description of the repeater. This name will appear on reports. The number that is assigned to the repeater when it is added to the account list. ©...
Page 88 “inac tive” troubles bei ng reported. Logically, programmers can increase check-in time s if they des ire a decrease in supervision times. Defaul t Receiver Identifies the receiver that will be monitoring the repeater. When multiple receivers are used in the system, the programmer can select the icon beside the t ext box to see a list of receivers.
Page 89: Alarm Action Tab
Night Inactive Signal If checked, the repeater will report inactive conditions during Night Arming Mode. Contact Type (not applicable) • N/Open: The repeater is either connected to normally open contacts, or is defi ned as a normally open device. Some devic es MUST be programmed one way or the other.
Page 90 Dial On Alarm Reset This option is not supported. Sound On Alarm Causes an audible tone in the event of an alarm from the repeater. Sound On Alarm Reset Causes an audible tone when users reset an alarm. Sou d Continuous While Active Causes the audible...
Page 91 Relay Card If an output is required to activate on alarm, select the SIO32 which has the desired output. This is done by choosing the SIO32 by pressing the folder icon to the right of the Relay Card option. [See also page 24 Adding/Changing a Rela y Card.] Relay Number Select...
Page 92: Rf Locators
R F L o c a t o r s RF Locators are transceivers that re-broadcast transmitter messages with an attached location ID. RF Locators have the same options as repeaters and transmitters with the addition of an RF Locator check box (select it prior to programming), and should be programmed accordingly.
Page 93: General Tab
General Configuraton > Repeaters > Insert (or Change) > General tab Repeater Name The formal description of the RF Locator. This name will appear on reports. he number that is assigned to the RF Locator when it is added to the account list. ©...
Page 94 Default Receiver Identifies the receiver that will be monitoring the RF Locator. When multiple rece ivers are u sed in the system, the programmer can select the icon beside the text box to see a list of receivers. The Browse the Receiv er window will be displayed. From that display, the programmer can select a receiver and assign a map to that rece...
Page 95: Alarm Action Tab
Contact Type (not applicable) • N/Open: The RF Locator is either connected to normally open contacts, or is defined as a normally open device. Some devices MUST be programmed one way or the other. • N/Closed: The RF Locator is either connected to normally closed contacts, or is defined as a normally closed device.
Page 96 Sound On Alarm Causes an audible tone in the event of an alarm from the RF locator. Sound On Alarm Reset Causes an audible tone when users reset an alarm. Sou d Continuous While Active Causes the audible tone to stay on until the RF locator alarm is reset. ilename RF Locators can be gi ven different alarm tones by assigning di...
Page 97 • Momentary Output: Outputs will be active for a fixed interval. • Toggle Output: Outputs will change state each time the R F locator goes into alarm. Dialer Zone This option is currently not supported. Relay Card If an output is requi red to activate on alarm, select the SIO32 which has the desired output.
Page 98: Action Taken/Notes List
A c t i o n T a k e n / N o t e s L i s t Configuration > Program > Action Taken/Notes List... Action Taken/Notes List presents lists of pre-entered responses and notes to system events.
Page 99: Day/Night Mode
D a y / N i g h t M o d e Configuration > Program > Day/Night Mode... Day/Night Mode differentiates arming conditions. Typically, this refers to different security needs when premises are occupied or vacant. Other terminology sometimes used is “Stay and Away” or “Home and Away.” For example, the Day mode of a business might encompass hours from opening to closing.
Page 100: Transmitter Groups
T r a n s m i t t e r G r o u p s Configuration > Program > Transmitter Groups… Transmitter Groups are collections of transmitters that may be armed or disarmed © ™ separately. For example, if the Crisis Controller software were monitoring a professional office building, Operators could selectively arm vacant offices, while disarming public access areas and offices that were still occupied.
Page 101: Global Ignores/Network
It should be used only for testing or troubleshooting purposes ® with the aid of a trained and certified Actall representative. Turning off the monitoring of listed system responses prior to actual Alarm Monitoring could seriously jeopardize the integrity of the system.
Page 102: Serial I/O
S e r i a l I / O Configuration > Program >Serial I/O… The Serial I/O option permits the assignment of a communication port to be used for output of events (alarms, acknowledgments, resets, etc.) in binary format. Serial Port is selected from the drop down list. ©...
Page 103: Printer Logging
P r i n t e r L o g g i n g Configuration > Program > Printer Logging... Printer Logging allows for all events to be sent directly to a line printer in real time. Printer logging can be enabled or disabled, and assigned to an LPT port. Initial printer codes can be specified to designate output formats, line feed choices, lines per page, etc.
Page 104: Reports
R e p o r t s Reports © ™ The Reports Menu generates reports on the listed features of the Crisis Controller software. The report is first compiled and displayed on the screen. The user can zoom in on the report, print the report, or exit without printing. Reports generated locations,...
Page 105: Event History
E v e n t H i s t o r y Reports > Event History… The Event History Report is a detailed record of all events that the Crisis © ™ Controller has rec orded. Before the report is generated, the use r is presented with the Event History Opti ons screen.
Page 106: Account List
© ™ In addition to the Event History, the Crisis Controller software will generate reports on the f ollowing: A c c o u n t L i s t Reports > Account List The A ccou nt List report shows a detailed list of accounts. I R L o c a t i o n L i s t Reports >...
Page 107: Utilities
U t i l i t i e s Configuration > Utilities The two (three if network version) utilities at the systems disposal are for debugging ® the installati on, and should only be used with the assistance of Actal Technical Support.
Page 108: Terminal Emulator
Interpreting the data stream can ield information about which transmitters are active, their signal strengths, what ® their System IDs are, and more. Contact Actall Techni cal Support for additional details.
Page 109: Network Information
N e t w o r k I n f o r m a t i o n Configuration > Utilities >Network Information… Only available with a network verison. The software will support rem ote (via network) check in/out of PMTs reporting remote monitoring and system configuration.
Page 110: Test Mode
T e s t M o d e Configuration > Test Mode Test Mode allows y ou to test the system in its entirety with total control of the operation and outcome. The test areas provided include Alarm Monitoring (simulate being on line, including mapping), Transmitter Status (test transmitters, including repeaters), Input Status (switch closure verification), Tracking (complete testing of all PMTs and IRTs), System Messages (results of alarm...
Page 111 Level and Margin received is that of the repeater, not the original transmitter. In those cases, a ® portable Survey Kit is available from Actall Corp. allowing mobile surveys to be performed. Signal Level Signal Level is the level of the RF signal measured in dBM.
Page 112: Alarm Monitoring
A l a r m M o n i t o r i n g W h a t t h e s y s t e m d o e s w h e n t h e r e i s a n a l a r m Send Alarm Message To User ©...
Page 113: How To Acknowledge Alarms
Users are responsible for monitoring responses to incoming events and to document the pe rformance of the system. The acknowledgement and resetting of alarm inform ation are the user’s basic duties. [See also page 114 Acknowledge and page 114 Res et for more information.] H o w t o A c k n o w l e d g e a l a r m s...
Page 114: Response Options
R e s p o n s e O p t i o n s Verify proper response Follow instructions on the Person Information screen. In some cases, users may be directed to activate a call list, place a page, or advise Supervisors and response teams.
Page 115: Reset Alarm
Reset Alarm When the response has been acknowledged and the event is clear, the user can remove it from the monitoring screen by pressing the Reset alarm button. The Alarm Notes screen will be displayed with the date/time of the alarm, the individual assigned to that unit, and the alarm location.
Page 116: Control Buttons
Displays a screen l isting serial port assignments. Terminal Emulator Displays communication settings. Supervisors may change settings however, these ® changes should not be made without the assistance of Actall Technical Support. 1 0 2 © ® P A L S...
Page 117: Control Buttons
C o n t r o l b u t t o n s (Displayed When Al arm Monitoring Is On) S t o p A l a r m M o n i t o r i n g The Stop Alarm Monitoring control button disables the Alarm Monitoring window.
Page 118: Day/Night Mode
message box and press Send Page Day/Night Mode Pres s the Day Mode/Night Mode to manually set the desired arming mode. [See age 87 Day/Night Mode.] Transmitter groups Pressing the Transmitter groups control button allows users to enabl e/disable trans mitter group .
Page 119: Login/Logout
Login/Logout The Login/Logout feature allows a new user to login and permits a Supervisor to exit the system, ending the monitoring sessions. 1 0 5 © ® P A L S U s e r Ma nua l C o n t r o l B u t t o n s ( D is p la y e d w h e n A la r m M o n it o r in g is O n )
Page 120: Tab Options
T a b s i n A l a r m M o n i t o r i n g At the discretion of the Sup ervisor, Operators can be given access to information and functions available under special tab headings. If the tab for a particular function is visibl e, the Operator may select the tab to view the in...
Page 121: Input Status Tab
Input Status The input status will display all input activity of the SIO32. Verify the state of activated inputs by closing the contacts or switches and making sure the Crisis © ™ Controller software identifies the change. Tracking PMT tracking displ ays the current state of PMTs either used as stand-al one devices or in conjunction wi...
Page 122: Dialer Messages Tab
Dialer Messages This option is not supported. 1 0 8 © ® P A L S U s e r Ma nua l C o n t r o l B u t t o n s ( D is p la y e d w h e n A la r m M o n it o r in g is O n )
Page 123: Alarm Monitoring Window
A l a r m M o n i t o r i n g W i n d o w The Alarm Monitoring window will be automatically displayed to any user who logs in as an Operator. The Alarm Monitoring wind ow shows users the alarms and trouble conditions of all accounts, transmitters, repeaters, and receivers in the system.
Page 124: Alarm Monitoring Window Response Buttons
A l a r m M o n i t o r i n g W i n d o w R e s p o n s e B u t t o n s When in Alarm Monitoring mode, buttons are available to users that acknowledge alarms, cancel alarm information, and enter information about events and actions taken.
Page 125: More Info
More info This option allows the Operator to display general account information. [See page 103 More Info Button for more information.] Print item Highlight an item from the Alarm Monitoring tab, press the Print item button. A Report Preview screen will appear showing what the printed report will look like with the associated map (if available).
Page 126: Print List
Print list Press the Print lis t button; a list of all events still in the system will be sorted by priority. A Report Preview screen will appear showing what the printed report will look like. Buttons on the screen let the user print the report, exit without printing the report (go back to the Al arm Monitoring screen), or zoom in to view the report more easi 1 1 2...
Page 127: Maintaining The Crisis Controller
® insta ller, or a supp ort package may be purchased from Actall Corp. Below are typical maintenance issues that can arise during operation of the Crisis © ™...
Page 128: Pmts
PMTs PMT battery life can be extended by turning the PMT off when not in use (move the slide switch to position 1). When the PMT is off, it continues to report supervision information to the Serial Receiver. It is also possible to send panic and pull cord alarms while the unit is off, however, no location information will be available.
Page 129 Actall Corporation 2017 Curtis Street | Denver, CO 80205 www.actall.com 303-226-4799...

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