1. Manuals
  2. Brands
  3. Actall Manuals
  4. Controller
  5. ATLAS
  6. User manual

Actall ATLAS User Manual

Crisis controller
Hide thumbs
Table of Contents

Advertisement

Quick Links

Download this manual
ATLAS
| Crisis Controller User Manual
Version 5.06
www.actall.com

Advertisement

Table of Contents
loading
Need help?

Need help?

Do you have a question about the ATLAS and is the answer not in the manual?

Questions and answers

Related Manuals for Actall ATLAS

Summary of Contents for Actall ATLAS

  • Page 1 ATLAS | Crisis Controller User Manual Version 5.06 www.actall.com...
  • Page 2 COPYRIGHT & LIMITATIONS CONTACT ©Copyright 2018 by Actall Corporation®. All rights reserved. Crisis Inquiries should be Controller©™ is a registered trademark of Actall Corporation. (U.S. directed to: Patent No.: 5,708,417) MicrosoftP®P and WindowsP®P are registered trademarks of MicrosoftP®P Corporation. Crisis Controller©™P Version Actall Corporation 5.00 software and documentation developed by Actall Corporation®,...
  • Page 3 SOFTWARE REGISTRATION CARD MUST BE FILLED OUT Please fill out and return the Software Registration Card. Actall® Technical Support needs the information on this card to verify authenticity of requests for service and to be able to provide timely and accurate technical assistance to our customers.

  • Page 4: Table Of Contents

    Add/Edit MGE Template…………………………………………………………………..17 Discover MGEs…………………………………………………………………………………..19 Add/Edit MGEs…………………………………………………………………………………..20 Pager Services……………………………………………………………………………………………..23 Intercom Systems………………………………………………………………………………………..25 Contact Input/Outputs………………………………………………………………………………... 27 HDT (ATLAS) ..………………………………………………………………………………....31 HDT Profile………………………………………………………………………………………..32 HDT Template ………………………………………………………………………………..34 Add/Edit HDT……………………………………………………………………………….... 38 HDT Programming………………………………………………………………………………………..41 Cricket Alarm Profile..................42 Cricket Template..................44 Add/Edit Cricket...................47...

  • Page 5: Crisis Controller Main Screen

    Not all Menu options are available for all attend levels Main Menu Options File: Login- Change the current user. Exit - Exit the system (Actall Special user and password need to exit the system). HDT: Access to ATLAS transmitters, LDNs and related options. Devices: Access to Stations, MGEs and outside hardware interfaces.
  • Page 6 If you mouse over the window the path of the database will be shown. There are three possible database that may be shown These files should be only configured by Actall Corp the support. Changes in these files may cause the system to not function correctly.

  • Page 7: Attendants

    These attendants can only assign or de-assign HDT and print reports. All other functions are inaccessible Operator attendants These attendants can only do alarm monitoring. Operators can not stop Alarm Monitoring or exit the system. Crisis Controller—ATLAS System User Manual...

  • Page 8: Add/Edit Attendants

    Adding a Attendant When adding attendants the following information is required: Name: Attendants login name (ex: Sgt.Smith) Password: Attendants password. (Blank password are permitted) If a password is forgotten simply create a new password for the attendant. Crisis Controller—ATLAS System User Manual...
  • Page 9 Checking this will allow the attendant to view the System Messages Tab. View Tracking Info Checking this will allow the attendant to view the HDT Status Tab. Allow Simple Ack/Reset Setting this option does not show the Action Taken/Notes window. Crisis Controller—ATLAS System User Manual...
  • Page 10 Attendants (continued) Operators Operators are individuals whose primary function is to monitor the ATLAS Alarm Monitoring Center. In the event of an alarm, Operators will access system information and monitor responses. Once logged in as an Operator, the monitoring screen cannot be minimized or exited by the Operator.
  • Page 11 Supervisors may add or delete Transmitters, Receivers, Repeaters, RF locators and any other hard-ware from the system. Turning the system off Only Supervisors with an Actall generated special user and password can exit the system once it has been activated. Additional supervisory functions System Supervisors have access to data that is not available to Operators or Administrative Users.
  • Page 12 To logon to the system choose tool > logon and the above screen will be shown. Enter in your atten-dant name and password. EXAMPLE: NAME Operator PASSWORD 1234 If a password or user name is forgotten a Supervisor attend will have to furnish you with a new password or tell you your logon name. Crisis Controller—ATLAS System User Manual...

  • Page 13: Stations

    The default value will be 1. Additional property codes can be added to this station from this screen. In addition, other property codes used on this site can be ig- nored for this station by checking the box under Options. Crisis Controller—ATLAS System User Manual...

  • Page 14: Data Servers

    Alpha Numeric and special characters are OK) Primary Station: Select the Station that this Data Server is providing location information to. Monitored MGEs: All MGEs detected by this Data Server will be displayed. Server Settings TAB: Crisis Controller—ATLAS System User Manual...
  • Page 15 Data Servers (continued) Network TAB: Type in the IP address of the monitoring station. The IP address is pre- programmed from Actall and can be found in the system documentation accompanying your CPU. Alternatively, the IP address can be looked up using the ipconfig command in the Windows Command Line Utility.
  • Page 16 On smaller installations that are installing the Data Server and running Crisis Controller on a single CPU, the ‘Use Host Monitor Station’ box should be checked. NOTE: Larger PALS Atlas installations will use separate pieces of hardware to process data and run Crisis Controller.

  • Page 17: Mges

    ADD button to enter new information. Adding/Changing an MGE Template Devices > MGE Templates General TAB: When adding an MGE Template, the following settings must be entered: Crisis Controller—ATLAS System User Manual...
  • Page 18 This value sets the interval that the PMT location radio will broad cast its ID for read by LDNs. The default value is 0.5 seconds, avail able values are 0.5 to 25 seconds. Alarm Options: Reserved for future use. Crisis Controller—ATLAS System User Manual...

  • Page 19: Discover Mges

    This value will set the signal strength for PMT communications on the 2.4 channel. The default value is 7, possible values can be 0— 15. The default value should not be changed unless recommended by the R F survey. Discovering MGEs Devices > Discovered MGEs Crisis Controller—ATLAS System User Manual...

  • Page 20: Add/Edit Mges

    MGEs (continued) When the Discovering MGEs screen is launched, all Gateways reporting to this station will be displayed. Individual devices may then be edited by double clicking on the appropriate device. Add/Edit MGEs Devices > MGEs Crisis Controller—ATLAS System User Manual...
  • Page 21 RF Channel (900 mHz) used for communication between devices in the system. Once deployed, all devices will renegotiate their chan- nel based upon their location and network availability. Transmit Power: Default value for RF communication power. Do not change without consulting Actall technical personnel. ALARM OPTIONS TAB Crisis Controller—ATLAS System User Manual...
  • Page 22 This value will set the signal strength for HDT communications on the 2.4 channel. The default value is 7, possible values can be 0— 15. The default value should not be changed unless recommended by the R F survey. Crisis Controller—ATLAS System User Manual...

  • Page 23: Pager Services

    The make of the Page Transmitter. Station: Select the station to which the PageTransmitter is physically connected. Stations can be viewed the in the drop down list Port: The COM port to which the Page Trans mitter is attached. Crisis Controller—ATLAS System User Manual...
  • Page 24 Enter the name to be assigned to the pager. (ex: Group Page) Number: The Cap-Code of the pager (the Cap Code is generally displayed when the pager is turned on). Baud Rate: Choose between 512, 1200 and 2400, in accordance to the hardware being used. Crisis Controller—ATLAS System User Manual...

  • Page 25: Intercom Systems

    (chosen form drop down list) Station: Select the station that physically has the intercom system attached. Stations can be viewed in drop down list. Port: COM port to which the intercom system is connected. Crisis Controller—ATLAS System User Manual...
  • Page 26 Intercom stations can be associated with alarms from fixed point locations or LDN locations. The soft-ware automatically switches intercom connections when new alarms occur. The Crisis Controller soft-ware refreshes this connection periodically (in case the intercom connection is manually changed). Crisis Controller—ATLAS System User Manual...

  • Page 27: Contact Input/Outputs

    The Board Number (1-8) is designated by the DIP switch settings on the SIO32 board. Banks must be designated as either input or output using the DIP switches on the SIO32 board. [See Actall® Installation Manual for DIP switch configuration.] Crisis Controller—ATLAS System User Manual...
  • Page 28 SIO32 relay/input board is to create profiles for the inputs. Profiles determine the action to be taken when an alarm condition is matched. Profiles allow global changes to input actions to all inputs assigned to the profile. Crisis Controller—ATLAS System User Manual...
  • Page 29 Sound File Name: The sound file that will play when this alarm is received. Use the browse button to select the file to be played on alarm. (Horn.wav is the default sound file) Crisis Controller—ATLAS System User Manual...
  • Page 30 Edit button and a list of pagers will be displayed. Select each pager to receive messages for the profile. Once the OK button is pressed, the selected pagers will appear in the Alarm Profile Pagers box. Crisis Controller—ATLAS System User Manual...

  • Page 31: Hdt (Atlas)

    Heavy Duty Tags (ATLAS) An ATLAS Heavy Duty Tag (HDT) is a RF based unit used to locate an individual in a duress situation. The HDT broadcasts its ID# and that number is sent back to Crisis Controller via the appropriate LDNs and MGEs. When the HDT goes into alarm, The alarm information is sent di-rectly to the MGEs via 900MHz and the location is resolved within Crisis Controller and displayed on the User Interface.

  • Page 32: Hdt Profile

    Heavy Duty Tags (ATLAS) (continued) The General Tab: When adding a Profile the following information is required: The name to identify the profile (Different HDTs may use the same profile) Name: Page on Alarm: When the alarm is received send a page to the chosen pager.
  • Page 33 Heavy Duty Tags (ATLAS) (continued) The Time Mode Tab: This tab determines which time periods will receive and display alarms. (Day, Evening, Night) The Sounds Tab: This tab allows the user to select different alarm sounds for different alarm conditions.

  • Page 34: Hdt Template

    Heavy Duty Tags (ATLAS) (continued) Defining a HDT Template HDT > Templates Add Button To add a new template to the system. Edit Button To Edit the selected template. Delete Button To delete a template from the system. Crisis Controller—ATLAS System User Manual...
  • Page 35 Heavy Duty Tags (ATLAS) (continued) When adding a Template the following information is required: The name of the template (ex: HDT General Template1). Name: PAN ID: Leave blank for the template or assign to a factious name. (Ex: -Default Name).
  • Page 36 Heavy Duty Tags (ATLAS) (continued) Alarm Actions Tab The operating parameters of the PMT are set on this tab. Alarm Options Section This section contains which alarms the PMT should transmit. If an alarm is disabled (not checked) the HDT will not transmit that alarm.
  • Page 37 Supervision Interval: This parameter sets the period that Crisis Controller will listen for a transmission from the HDT before setting an alarm condition. Chirp on Alarm: Checking this box will cause the HDT to sound an audible tone when an alarm condition is set on the device. Crisis Controller—ATLAS System User Manual...

  • Page 38: Add/Edit Hdt

    Heavy Duty Tags (ATLAS) (continued) Add/Edit a HDT All PMTs use Profile and Templates these must be defined before entering any HDTs into the system. HDT > HDT s HDTs previously programmed into the software will display when this screen is launched. The Programmed? Column will indicate the programming status of each device.
  • Page 39 Heavy Duty Tags (ATLAS) (continued) The General Tab: A template is not required to be used but the correct alarm profile must be chosen on the action tab. When entering in HDT transmitters, the following information can be entered manually (or filled utilizing...
  • Page 40 Heavy Duty Tags (ATLAS) (continued) The Alarm Actions Tab: Alarm Options Section This section contains which alarms the PMT should transmit. If an alarm is disabled (not checked) the HDT will not transmit that alarm. Panic Button: If checked the HDT will send a panic alarm when the panic button is pressed. If un-checked the HDT will not send this alarm.

  • Page 41: Hdt Programming

    To edit an existing profile. Highlight the profile and press the Edit button Delete Button To delete a profile from the system. If the profile is being used by any tag the profile can not be deleted. Crisis Controller—ATLAS System User Manual...

  • Page 42: Cricket Alarm Profile

    Note: If this option is not selected the sound file will play only once. Auto Acknowledge: When the alarm is received the system will automatically acknowledge and reset the alarm after thirty seconds. Crisis Controller—ATLAS System User Manual...
  • Page 43 The Time Mode Tab: This tab determines which time periods will receive and display alarms. (Day, Evening, Night) The Sounds Tab: This tab allows the user to select different alarm sounds for different alarm conditions. Crisis Controller—ATLAS System User Manual...

  • Page 44: Cricket Template

    Tag Alarm Profile section for more information). Round Tags > Templates Add Button To add a new template to the system. Edit Button To Edit the selected template. Delete Button To delete a template from the system. Crisis Controller—ATLAS System User Manual...
  • Page 45 Identifies the receiver that will be monitoring the Round Tag and also assigns the Property Code: Round Tag it’s property code. When multiple receivers are used in the system, select the desired receiver from the drop down list. (For more information on property codes see the receiver section). Crisis Controller—ATLAS System User Manual...

  • Page 46: Add/Edit Cricket

    Red X being display next to the Round Tag in the list. This Red X indicates that the Round Tag requires reprogramming.) Delete Button To delete the selected Round Tag from the system. Crisis Controller—ATLAS System User Manual...
  • Page 47 The name of the user for this transmitter. This field will not populate until persons are entered. Alarm Profile: Choose the appropriate Alarm Profile from previous entries. Supervision Interval: Choose the desired interval that you want CC to check for a transmission from this device.. Crisis Controller—ATLAS System User Manual...

  • Page 48: Ldns

    To edit an existing profile. Highlight the profile and press the Edit button Delete Button To delete a profile from the system. If the profile is being used by any transmitter the profile can not be deleted. Crisis Controller—ATLAS System User Manual...
  • Page 49 Note: If this option is not selected the sound file will play only once. Auto Acknowledge: When the alarm is received the system will automatically acknowledge and reset the alarm after thirty seconds. Crisis Controller—ATLAS System User Manual...
  • Page 50 The Time Mode Tab: This tab determines which time periods will receive and display alarms. (Day, Evening, Night) The Sounds Tab: This tab allows the user to select different alarm sounds for different alarm conditions. Crisis Controller—ATLAS System User Manual...

  • Page 51: Ldn Templates

    Templates are used as a shortcut to add in transmitter information that is common to the LDNs that are being added into the system. HDT > LDN Templates Add button To add a new template to the system. Edit Button To Edit the selected template. Delete Button To delete a template from the listing. Crisis Controller—ATLAS System User Manual...
  • Page 52 RF strength setting below which HDT location pings will be ignored. Low Transition Threshold: RF strength setting above which HDT location pings gives the highest High Transition Threshold: confidence that the HDT is underneath the LDN sensor. Notes Section: Crisis Controller—ATLAS System User Manual...
  • Page 53 Ignore Alarms: Check this box if the device is being used a test device. Localized Alarm Options Supervision Interval: Set the time interval that devices under this profile should be monitored. Tamper: For future use. Crisis Controller—ATLAS System User Manual...
  • Page 54 Alarm Options Tab: ADD Pager: Click EDIT to open up a list of pagers already entered into the system. DELETE Pager: Click on the pager that you want to delete, then click DELETE to delete that pager. Crisis Controller—ATLAS System User Manual...

  • Page 55: Add/Edit Ldns

    To edit the configuration of an existing LDN. Delete Button To delete the se lected LDN from the system. Program Button After all configuration settings for the LDN are entered into the system, the Program button is used to program the data into the LDN. Crisis Controller—ATLAS System User Manual...
  • Page 56 Enter a description of the device that will aid in location of the HDT. This field is limited to 80 Location: Alpha Numeric characters, but care should be take to try and truncate this down to a size that will display properly in the Alarm window. Crisis Controller—ATLAS System User Manual...
  • Page 57 Ignored LDN Section This section identifies the LDNs that are to be ignored by the Data Server if location ping from a HDT is heard after location is determined at this LDN. Crisis Controller—ATLAS System User Manual...
  • Page 58 Ignore Alarms Check this box if the device is being used a test device. Localized Alarm Options Supervision Interval: Set the time interval that devices under this profile should be monitored. Tamper: For future use. Crisis Controller—ATLAS System User Manual...
  • Page 59 ADD Pager/Intercom/Relay Output: Click EDIT to open up a list of pagers already entered into the system. DELETE Pager/Intercom/Relay Output: Click on the pager that you want to delete, then click DELETE to delete that pager. Crisis Controller—ATLAS System User Manual...

  • Page 60: Entering People

    Use this button to add a new person. Edit Button Used this button to edit information about the selected person. Delete Button Use this button to delete the selected person from the system. Close Button Use this button to close the window. Crisis Controller—ATLAS System User Manual...
  • Page 61 This box is here to allow you to quickly identify if this person is a employee or a visitor to your facility. Note Tab: Use this space to enter any relative information about this person. Crisis Controller—ATLAS System User Manual...

  • Page 62: Guard Routes

    Use this button to add in a new guard route to the system. Edit Button Use this button to edit the selected guard route. Delete Button Use this button to delete the selected guard route from the system. Crisis Controller—ATLAS System User Manual...
  • Page 63 Type C (Scheduled Locations) sets a tour that specifies a arriving at specific spots at specific times. Routes: A summary of the information input from above. Crisis Controller—ATLAS System User Manual...

  • Page 64: Maps

    Use this button to add a new map to the system. Edit Button Use this button to Edit the selected maps file name and path. Delete Button Use this button to delete the selected map from the system. Crisis Controller—ATLAS System User Manual...

  • Page 65: Adding A Map

    The first map added to the system is the fist map that is displayed (i.e.: overview map or sitemap) Name: This identifies the map to the system and the users. Path: This is the path to Crisis Controller—ATLAS System User Manual...

  • Page 66: Map Layout

    Use this button to delete the selected icon form the map. Deleted device will appear back in the “Items” drop down list when the cor rect device group is selected. World Buttons Use these button to move all icons on the map up, down, right or left. Crisis Controller—ATLAS System User Manual...
  • Page 67 When in alarm monitoring mode only the sub map link that has the current alarm location represented on the sub map will be activated. This allows sub maps to overlay each other. Crisis Controller—ATLAS System User Manual...

  • Page 68: Options/Settings

    This allows for page transmission from LDNs designated as test devices. Relay Alarm Tracking If this is checked when a PMT changes location any relays that are associated with the new location will be activated. Crisis Controller—ATLAS System User Manual...

  • Page 69: Network

    Send Data: Allows Crisis Controller to send alarm information over the net-work. Send Acknowledge: Allows Crisis Controller to send alarm Acknowledges over the net-work. Send Reset: Allows Crisis Controller to send alarm resets over the network. Crisis Controller—ATLAS System User Manual...

  • Page 70: Alarm Processing (Fpt, Hdt)

    If unchecked the system will ignore all Person Down alarms from HDT tags. Person Down: FPT Alarm Options Disabled for future use. LDN Alarm Options Disabled for future use. MGE Alarm Options Disabled for future use. MGE Alarm Sound Choose the desired audible sound for MGE alarms. Crisis Controller—ATLAS System User Manual...

  • Page 71: Alarm Output (Printer Logging Serial I/O)

    If this box is checked the system will send alarm data out the cho-sen serial port. Serial I/O Port: This is the serial port the data will be sent to. For more information on serial I/O contact Actall Corp. Crisis Controller—ATLAS System User Manual...

  • Page 72: Location Logging

    Do Logging Box: Check this box to start location logging. Directory: The directory (folder) that the data is logged to. (The folder must exist in order to be used) Crisis Controller—ATLAS System User Manual...

  • Page 73: Alarm Monitoring

    The current alarm has not be acknowledged by the attendant. YELLOW The current alarm has be reset by an attendant. Acknowledge Button Use this button to acknowledge the selected alarm that have be received. Reset Button Use this button to reset the selected alarm. Crisis Controller—ATLAS System User Manual...
  • Page 74 Allows the user to change the view of the monitoring screen. Time Mode: Activate or deactivate a time Mode. Send Page: Send a page to a pager. FPT Groups: Activate or deactivate a FPT group. Guard Routes: Activate a Guard Route. Crisis Controller—ATLAS System User Manual...
  • Page 75 Example: After and Pull Cord alarm has been received for an ATLAS tag. The attendant can acknowledged and reset but the alarm remains displayed in the alarm status window. The cause could be that the pull cord break has not been reinserted into the tag.
  • Page 76 To change the different configurations the system will need to be in Monitoring mode. Once in monitoring mode click on Monitor and move down to Layout, as seen below. The preview pane will show you what the configuration will look like after clicking on the Accept Crisis Controller—ATLAS System User Manual...
  • Page 77 When a Supervision alarm comes in, the Operator needs to Acknowledge and then Reset the alarm. The Supervision alarm will then move to the Queue window, clearing the main screen to allow for duress alarms to show up. Crisis Controller—ATLAS System User Manual...
  • Page 78 In this example, the HDT was taken off property and can’t send in Check-In messages. This alarm will stay in the Queue until the HDT is brought back to the facility. Once the devices checks in, the alarm will clear from the Queue window. Crisis Controller—ATLAS System User Manual...
  • Page 79 In the example to the right, we clicked on Panel view to change the way the alarm is viewed in the Alarm window. Again, the alarm is also shown on the map at the bottom left. Crisis Controller—ATLAS System User Manual...
  • Page 80 After clicking OK on the Alarm Log box, the screen will then show the alarm ICON in Yellow. This means that the alarm is waiting for the operator to re-et it after hearing that the situation has been handled. Crisis Controller—ATLAS System User Manual...
  • Page 81 The operator can now select a pre-programmed response or can manually type in a summation for the event. These log entries will appear in the reports with a time and date stamp attached to them. Once reset, the alarm screen will clear. Crisis Controller—ATLAS System User Manual...
  • Page 82 Actall Corporation 2017 Curtis Street | Denver, CO 80205 www.actall.com 303-226-4799...

Table of Contents