Motorola MC4000 Quick Start Manual

Cellular multisensor
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cellular multisensor
Model MC4000
Quick Start



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  Summary of Contents for Motorola MC4000

  • Page 1 Model MC4000 Quick Start Guide...
  • Page 2 Packaged with your MultiSensor Cellular MultiSensor with Antenna, pre-installed Rechargeable Battery Pack Accessory, and pre-installed SIM Card Power Cube Water/Flood Probe Para una Guía de Inicio Rápido en español, por favor vaya a
  • Page 3 Please see Sensor Details on page 14 for specifics about these sensors. Installing the MultiSensor The Motorola Cellular MultiSensor is easy to install. Here's what to do: Switch on the MultiSensor's backup battery. The battery's switch is shown below. Use a paper clip, pen, or similar pointed object to gently move the slider to the 1 position (Battery ON).
  • Page 4 AC wall outlet that's powered on. If you plan to use the MultiSensor's water-sensing probe, you'll want to plug the sensor and cube into a power outlet near the source of a possible "flood". If you're not using the probe, think about which sensors you want to use and place the MultiSensor accordingly.
  • Page 5 If you want to monitor for "flood", plug in the water- sensing probe. Plug the included water-sensing probe into the micro-USB port on the MultiSensor as shown. You can put the probe on the floor, or you can mount it on a wall or post if you prefer.
  • Page 6 Now that you have the hardware installed, you can connect and configure your device using the web browser or the Motorola MultiSensor app on an iPhone or one of the many popular Android phones made by Motorola, Samsung, and many other companies.
  • Page 7 • On the bottom right of the page is a Sign Up selection. Select it then complete the information requested on the next page. This information (e-mail and phone number) will be used as the default Alert Recipient for this account but may be edited later.
  • Page 8 • Upload button – you can optionally upload a photo to help identify your MultiSensor, and the photo will be displayed on the Dashboard page. If Upload is not selected, then a sensor picture will be used. Note: This default picture is not displayed on this page but will appear on the Dashboard once the sensor is added.
  • Page 9 • Select Account. Select My Wallet and follow the prompts on the Manage Wallet page to Add a new payment method and to enter billing information. Then tap Add your Card. The page Select a billing address will display. If the address is already populated, select it and select Use this Address.
  • Page 10 Using your MultiSensor Reading the MultiSensor Dashboard. The Dashboard displays information reported by all the sensors, and signal, power and battery status. The Updated field tells you the last report time. Normally the device reports every 20 minutes. If you tap the device icon at the top of the dashboard, the dashboard will show you data from the most recent report.
  • Page 11 Setting up alerts • To add one or more phone numbers and email addresses for receiving alerts, tap the Configure icon and then the Alert Recipient button (on the browser on your computer, Alert Recipients is on the Account page), then New Recipient. Note: The email address and phone number you used when setting up the account will...
  • Page 12 configure the alerting condition, and scroll down below the History display. Set the desired threshold(s) for alerting, then select the desired Alert Recipient then tap the Add button. You can also add additional recipients. Follow the same step to select then tap Add for each one, then tap the Save button when finished.
  • Page 13 LED Lights Lights during Initial Startup: Status Green Light Blue Light Behavior Behavior ON Solid (15 to Power Up / Configuration 20 seconds) Establishing Cellular Single flash every ON Solid connection second Active Cellular connection / Single flash every establishing Web server ON Solid two seconds connection...
  • Page 14 Rechargeable Battery Replacement The included rechargeable 2.6Wh Lithium-ion battery lets the MultiSensor work even when AC power is lost, and normally works for up to 40+ hours without power. You should replace this battery every 2 or 3 years, or if you find that it doesn't power your MultiSensor for at least 30 to 40 hours.
  • Page 15 Sensor Details The MultiSensor is equipped with highly-advanced MEMS (Microelectromechanical Systems) sensors plus additional capabilities for monitoring its environment and situation. An alert can be switched on for any or all sensors. Each sensing capability can be individually configured for desired alerting thresholds.
  • Page 16 Acceleration (shaking/earthquakes) The built-in acceleration sensor measures raw acceleration which can occur with shaking, earthquakes, fracking, construction, or general motion or disturbance of something that should normally be stable. The sensor will indicate 0, for no shaking detected, or a number from 4 to 10.
  • Page 17 MultiSensor Acceleration Scale Sensor Reading Peak Acceleration Environmental Conditions (0 - 10) (mg) pending Shaking in process 0 - 25 Calm 25 - 49 Mild 50 - 84 Moderate 85 - 199 200 - 399 Strong 400 - 599 600 - 949 Severe shaking 950 +...
  • Page 18 MultiSensor placement for earthquake detection The accelerometer sensor is designed to detect shaking motions typical of earthquakes that continue for about a second or more. If you want to monitor earth vibrations including earthquakes, the MultiSensor should be mounted to a building foundation (such as a basement wall).
  • Page 19 Ambient Light Intensity The built-in ambient light intensity sensor measures light in lux. Values above 1200 lux are extrapolations. The sensor will indicate a number from 0 to 10. The chart below indicates the corresponding lux value. The MultiSensor is most responsive to yellow light, and less responsive to blue and red light.
  • Page 20 Flood Detection Flood detection is provided by connecting the Flood Sensing Cable to the USB port on the MultiSensor. The flood sensor will indicate WET if water or excess moisture on a damp surface is detected on the two metal probes. Once the device reports moisture, it will not report a change for a minimum of 15 minutes.
  • Page 21 Cellular Radio Signal Level Cellular radio signal level indicates strength of the MultiSensor’s cellular signal. Your sensor will indicate the cellular connection type, 3G or LTE, along with a graphical representation of the signal strength on the Radio Dashboard icon. More blue arcs indicate a stronger signal.
  • Page 22 Local AC Power Source Status AC power source status indicates whether the sensor's USB connector is receiving power from the adapter or other USB power source. If the device isn’t receiving power from the USB source, it means that local AC power may be lost, and the sensor is running on its internal battery.
  • Page 23: Troubleshooting Tips

    Troubleshooting Tips • Problem: Temperature or humidity sensor problems • Possible causes: Direct sunlight, nearby heat sources, nearby sources of moving air, blocked sensor vents, foreign material inside or on sensor • Solution: We recommend that you try moving your sensor to a different location.
  • Page 24 • Solution: Check MultiSensor lights to verify connection to the Motorola MultiSensor server. Verify that the device you use to view MultiSensor app or browser is on line. Make sure subscription is active, with a valid credit card or PayPal account. If the MultiSensor server is down, technicians will be working to bring it back up ASAP.
  • Page 25 • Solution: Dashboard may need to be refreshed to see the flood icon. Make sure the flood cable is plugged in snugly to the MultiSensor, and that the exposed metal contacts of the flood cable are positioned where they will be exposed to water from flooding.
  • Page 26: Limited Warranty

    We like to help. Please visit our support Website or call our support specialists. Our Website has our Motorola Mentor information, and also provides returns and warranty information. Email: Phone: In the US and most other countries 800-753-0797 or +1 617-753-0562...
  • Page 27: Safety Precautions

    Safety Precautions These precautions help protect you and your MultiSensor.  Do not put the MultiSensor or its power cube in water, since this is a shock hazard.  The MultiSensor should normally be installed indoors. If you use it outdoors, it must be sheltered from rain.
  • Page 28 MTRLC LLC PO Box 121147 Boston, MA 02112-1147 ©MTRLC LLC 2019. MOTOROLA and the Stylized M Logo are trademarks or registered trademarks of Motorola Trademark Holdings, LLC. and are used under license. All other trademarks are the property of their respective owners. All rights reserved.