Cleaning And Maintenance; Troubleshooting - IRIS BLW-C2 User Manual

CLEANING AND MAINTENANCE

CAUTIONS Please perform cleaning and maintenance after the product has cooled down. Not doing so may
cause burns or electrical shock. Unplug the power plug from the electric socket before cleaning.
Air Filter (clean once a month)
Use a vacuum hose/nozzle or other cleaning device to clear the air filter.
A clogged or dirty air filter will cause the product to function poorly.
1. Remove dust with a vacuum hose/nozzle.
Air Entry Ports Air Entry Port
Please replace the air filter when it is broken or has holes. Please
contact IRIS USA, Inc. Customer Service for assistance.
Main Body
Use a cloth with diluted neutral cleaning agent to wipe the product.
Use of strong cleaning agents such as amylacetic
PRECAUTIONS
ester, alcohol, oil, etc. can cause fading,
deformation or breakdown.
IRIS USA, Inc.
13423 West Cactus Road
Surprise, AZ 85379
www.irisusainc.com
2. Remove the cover to clean the dust on
the air entry ports.
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TROUBLESHOOTING

Before making repairs, please read the following content carefully to fix common problems.
STATUS
Not running
No air coming out
Air temperature does not change
Blanket is not dry
Blanket is not warmed up
Cover
Error code is indicated as [E1]
Error code is indicated as [E2]
Error code is indicated as [E3]
Error code is indicated as [E4]
Error code is indicated as [E6]
Error code is indicated as [E7]
Error code is indicated as [E5]
Problems that could not be resolved.
Please contact the dealer of purchase or IRIS USA, Inc. Customer Service.
Warning: Do not disassemble, repair or modify the product yourself. Any other servicing should be preformed by any
authorized service representative.
POSSIBLE CAUSE
Power plug is not securely plugged into Please plug the power plug securely into
the electric socket. the electric socket.
START button has not been pressed. Please press the START button.
This is normal as the product is adjusting the temperature.
Trying to dry several blankets at once. Please dry one blanket at a time.
Air filter is dirty. Please clean the air filter (P11).
Please lay down the blanket correctly
The blanket is not laid out correctly.
(P6).
Please lift the blanket a little so warm
The blanket is too heavy. air can reach the bottom of the heavy
blanket.
The air flap is not opened. Please open the air flap (P6).
Please remove anything blocking the
The Air entry port or air outlet is blocked. air entry port or air outlet and run the
product again.
The air entry port or suction port is too Please keep the product at least 15cm
close to the wall. away from the wall.
Air entry port on right side is facing Please place the product in the correct
down when choosing the mode. position to dismiss the error.
Please place the product in the correct
Air entry on right side is facing down
position to dismiss the error the product
while product is running.
again.
The product is running in an area with
Unplug the power plug from the electric
high temperatures or too much warm air
socket and leave it alone to cool
from other heaters.
down. The error will clear off when the
temperature of each part returns to
The product is running with a folded
normal. The product cannot operate
hose.
until it temperatures return to normal.
When the error message is dismissed,
The main body temperature is rising
the product will automatically restart.
abnormally.
Please unplug the power plug from
the electric socket and contact IRIS
Product failure has occurred. Customer Service Center. Do not touch
the product until the main body has
cooled down.
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REMEDY