Guarantee - Veldink4kids Kiddo Tilt User Manual

2. Guarantee

The Veldink4kids products are made with passion and care and are carefully inspected before leaving
the factory. Should it emerge that a product does not meet expectations please contact the party
where you purchased the product.
Veldink4kids guarantees its Kiddo Tilt wheelchairs for frame faults for five years. The other parts
carry one year guarantee for manufacturing errors. Parts liable to wear and tear, such as upholstery,
tyres, colour coats etc. are not covered by the guarantee ( unless it appears to be a manufacturing
error and is reported to the factory within three months after delivery by the factory).
Conditions:
1. Repairs and replacement off parts shall be carried out by a dealer approved by Veldink4kids.
2. Guarantee is valid if with the claim the dealer receives information about the nature of the
problem and the circumstances under which the problem arose.
3. For repairs or replacement it is necessary the frame number is made known to the
manufacturer in view of the correct specification.
4. Within the guarantee period the part concerned will be repaired or replaced free of.
5. No responsibility for guarantee shall be taken, if the fault is due to:
a. the wheelchair has not been maintained in accordance with the instructions
supplied.
b. Failure to use original parts made available by the manufacturer. These are available
from stock and can be ordered from the parts manual or workshop manual which
will be supplied upon request.
c. Damages due to wrong use, negligence or accident.
d. Changes and/or adjustments to the wheelchair originally supplied by the factory,
carried out by third parties without the express written consent of the
manufacturer.
The wheelchair described in the manual is not necessarily the model which was delivered. Variations
have been implemented according to the personal wishes and/or adjustments. However, the
instructions apply to the general version.
The manufacturer reserves the right to carry out changes in model, measurements etc, which are
aimed at improvement of the product.
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