Troubleshooting; Current Error; No Test In 24H - Neptune Systems Trident Manual

Trident Troubleshooting: Preface
This guide will help to resolve Trident errors than can occur with the
operation of the Trident.
It is important that you complete this troubleshooting before contacting
Neptune Systems. While Neptune Support would be happy to take your call
if you are having trouble— the troubleshooting steps required for the Trident
take time. The steps contained here will help achieve the best possible
support for you as our customer.
While you should rarely need to use this resource, if your Trident has a "red"
status light, then that means that your Trident is currently in an error
condition. You can determine the error by simply looking at the Trident tile
on your Apex Fusion dashboard.
Error Condition
Current
Explanation of Error
Current
The "current" error indicates that the peristaltic pump inside the Trident is malfunctioning.
Recommended Course of Action
This indicates an issue that can only be diagnosed by Neptune Systems Support.
Error Unresolved
We are sorry this troubleshooting did not resolve your Trident Error.
Error Condition

No Test in 24H

Explanation of Error
No Test in 24H
The "No Test in 24H" error indicates that the Trident has been off for more than 24 hours. For the Trident to
continue to run appropriately and not require a Neptune Systems service, it must be run at least once every 24
hours.