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Meto PrintEasy User Manual

Direct thermal printing
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USER'S MANUAL
Direct thermal printing

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Summary of Contents for Meto PrintEasy

  • Page 1 USER’S MANUAL Direct thermal printing...

  • Page 2: Table Of Contents

    CoNtENtS 1. Agency Compliance and Approvals ..............................4 2. Introduction ........................................5 2.1 Product Introduction .....................................5 2.2 Product Features .....................................6 2.3 General Specifications ..................................7 2.4 Print Specifications ....................................8 2.5 Media Specifications .....................................8 3. Operations Overview ....................................9 3.1 Unpacking and Inspection ..................................9 3.2 Printer Overview ....................................10 3.2.1 Front &...
  • Page 3 CoNtENtS 6. Diagnostic Tool ......................................27 6.1 Start the Diagnostic Tool ...................................27 6.2 Printer Function ....................................28 6.3 Setting Ethernet by Diagnostic Tool ............................29 6.3.1 Using USB interface to setup Ethernet interface ......................29 6.3.2 Using RS-232 interface to setup Ethernet interface ....................30 6.3.3 Using Ethernet interface to setup Ethernet interface ....................

  • Page 4: Agency Compliance And Approvals

    1. AgENCy CoMpLiANCE ANd AppRovALS EN 55032, Class A EN 55024 EN 60950-1; EN 61000-3-2; EN 61000-3-3 This is a class A product. In a domestic environment this product may cause radio interfer- ence in which case the user may be required to take adequate measures. Energy Star for Imaging Equipment Version 2.0 Important safety instructions: 1.

  • Page 5: Introduction

    – labels, printing ribbons and templates – are fully compatible with each other. And of course, the compre- hensive Meto Print service package is at your disposal. You will also receive a 2-year warranty on your Meto Print printer – you can find all the details, as well as information about service, at www.meto.com/metoprint.

  • Page 6: Product Features

    2.2 Product Features The printer offers the following standard features. Product standard feature Direct thermal printing Gap transmissive sensor (Fixed, center of offset to right 4 mm from center) Black mark reflective sensor (Fixed, center of offset to right 4 mm from center) Head open sensor 1 operation button 1 LED with 3 colors...

  • Page 7: General Specifications

    Code page • Codepage 437 (English - US) • Codepage 1252 (Latin-1) • Codepage 737 (Greek) • Codepage 1253 (Greek) • Codepage 850 (Latin-1) • Codepage 1254 (Turkish) • Codepage 852 (Latin-2) • Codepage 1255 (Hebrew) • Codepage 855 (Cyrillic) •...

  • Page 8: Print Specifications

    2.4 Print Specifications Print Specifications Print head resolution (dots per inch/mm) 203 dots/inch (8 dots/mm) Printing method Direct thermal Dot size (width x length) 0.125 x 0.125 mm (1 mm = 8 dots) Max. print speed (inches per second) 152.4 mm (6”) Max.

  • Page 9: Operations Overview

    3. opERAtioNS ovERviEw 3.1 Unpacking and Inspection This printer has been specially packaged to withstand damage during shipping. Please carefully inspect the packaging and printer upon receiving the bar code printer. Please retain the packaging materials in case you need to reship the printer. Unpacking the printer, the following items are included in the carton.

  • Page 10: Printer Overview

    3.2 Printer Overview 3.2.1 Front & rear 3.2.2 Interior View 1. Feed/Pause button 2. LED indicators 3. Top cover open lever 4. External label entrance chute 5. Power switch 6. Power jack socket 7. USB interface 8. USB host 9. RS-232C interface 10.

  • Page 11: Led And Button Function

    3.3 LED and Button Function This printer has one button and one three-color LED indicator. By indicating the LED with different color and pressing the button, printer can feed labels, pause the printing job, select and calibrate the media sensor, print printer self-test report, reset printer to defaults (initialization).

  • Page 12: Setup

    4. SEtUp 4.1 Setting up the Printer Place the printer on a flat, secure surface. Make sure the power switch is off. Connect the printer to the computer with the provided USB cable. Plug the power cord into the AC power cord socket at the rear of the printer, and then plug the power cord into a properly grounded power outlet.

  • Page 13: Loading The Media

    4.2 Loading the Media 4.2.1 Loading the Roll Labels Open the printer top cover by pressing up the top cover open tabs located on each side of the printer. Separate the media holders to the label roll width. Place the roll between the holders and close them onto the core.
  • Page 14 Place the label leading edge onto the platen roller (printing side face up). Close the top cover gently and make sure the cover latches securely. Use “Diagnostic Tool” to set the media sensor type and calibrate the selected sensor. (Start the “Diagnostic tool”...

  • Page 15: Loading External Media

    4.2.2 Loading External Media Open the printer top cover by pressing up the top cover open tabs located on each side of the printer. Separate the media holders to the label width. Press down the media holder lock switch to fix the media holder.
  • Page 16 Feed the media through the rear external label en- trance chute (printing side face up). Place the label leading edge onto the platen roller. Close the top cover gently and make sure the cover latches securely. Use “Diagnostic Tool” to set the media sensor type and calibrate the selected sensor.

  • Page 17: Install The Adapter For 1.5" Paper Core

    4.3 Install the Adapter for 1.5” Paper Core Please refer to section 4.2.2 to fix the media holders for installing the 1.5” adapters. Press 1.5” adapters into both media holders for using 1.5“ core media roll.

  • Page 18: Power-On Utilities

    5. Power-on Utilities There are six power-on utilities to set up and test printer hardware. These utilities are activated by pressing FEED button then turning on the printer power simultaneously and release the button at different color of LED. Please follow the steps below for different power-on utilities: 1.

  • Page 19: Gap/Black Mark Sensor Calibration

    5.1 Gap/Black Mark Sensor Calibration Gap/black mark sensor sensitivity should be calibrated at the following conditions: 1. A brand new printer. 2. Change label stock. 3. Printer initialization. Please follow the steps below to calibrate the gap/black mark sensor. 1. Turn off the power switch. 2.

  • Page 20: Gap/Black Mark Calibration, Self-Test And Dump Mode

    5.2 Gap/Black Mark Calibration, Self-test and Dump Mode While calibrate the gap/black mark sensor, printer will measure the label length, print the internal config- uration (self-test) on label and then enter the dump mode. To calibrate gap or black mark sensor, depends on the sensor setting in the last print job.

  • Page 21: Self-Test

    5.2.1 Self-test Printer will print the printer configuration after media sensor calibration. Self-test printout can be used to check if there is any dot damage on the heater element, printer configurations and available memory space. Self-test printout System information Model name F/W version Firmware checksum Printer S/N...
  • Page 22 RS232 setting RS232 serial port configuration Numbers of download files Total & available memory space Print head check pattern...

  • Page 23: Dump Mode

    5.2.2 Dump mode Printer will enter dump mode after printing printer configuration. In the dump mode, all characters will be printed in 2 columns as following. The left side characters are received from your system and right side data are the corresponding hexadecimal value of the characters. It allows users or engineers to verify and debug the program.

  • Page 24: Printer Initialization

    5.3 Printer Initialization Printer initialization is used to clear DRAM and restore printer settings to defaults. Printer initialization is activated by the following procedures: 1. Turn off the power switch. 2. Hold on the button then turn on the power switch. 3.

  • Page 25: Set Black Mark Sensor As Media Sensor And Calibrate The Black Mark Sensor

    5.4 Set Black Mark Sensor as Media Sensor and Calibrate the Black Mark Sensor Please follow the steps as below: 1. Turn off the power switch. 2. Hold on the button then turn on the power switch. 3. Release the button when LED turns green/amber after 5 green blinks. (Any green/amber will do during the 5 blinks).

  • Page 26: Skip Auto.bas

    5.6 Skip AUTO.BAS TSPL2 programming language allows user to download an auto execution file to flash memory. Printer will run the AUTO.BAS program immediately when turning on printer power. The AUTO.BAS program can be interrupted without running the program by the power-on utility. Please follow the procedures below to skip an AUTO.BAS program: 1.

  • Page 27: Diagnostic Tool

    6. diAgNoStiC tooL The Diagnostic Utility is an integrated tool to explore the printer settings/status, change the printer settings, download graphics, fonts and firmware, create a printer bitmap font and send additional commands to the printer. With this tool, you can review the printer status and settings. 6.1 Start the Diagnostic Tool 1.

  • Page 28: Printer Function

    6.2 Printer Function 1. Connect the printer and computer with a cable. 2. Select the PC interface connected with bar code printer. USB interface Others interface The default interface setting is USB interface. If USB interface is connected with printer, no other settings need to be changed in the inter- face field.

  • Page 29: Setting Ethernet By Diagnostic Tool

    6.3 Setting Ethernet by Diagnostic Tool The Diagnostic Utility is enclosed in the CD disk \Utilities directory. Users can use Diagnostic Tool to setup the Ethernet by USB and Ethernet interfaces. The following contents will instruct users how to configure the Ethernet by these interfaces.

  • Page 30: Using Rs-232 Interface To Setup Ethernet Interface

    6.3.2 Using RS-232 interface to setup Ethernet interface 1. Connect the computer and the printer with a RS-232 cable. 2. Turn on the printer power. 3. Start the Diagnostic Utility by double clicking on the icon. 4. Select “COM” as interface then click on the “Setup” button to setup the serial port baud rate, parity check, data bits, stop bit and flow control parameters.

  • Page 31: Using Ethernet Interface To Setup Ethernet Interface

    6.3.3 Using Ethernet interface to setup Ethernet interface 1. Connect the computer and the printer to the LAN. 2. Turn on the printer power. 3. Start the Diagnostic Utility by double clicking on the icon. 4. Select “Ethernet” as the interface then click on the “Setup” button to setup the IP address, subnet mask and gateway for the on board Ethernet.
  • Page 32 8. Click “Exit” button to exit the Ethernet interface setup and go back to Diagnostic Tool main screen. Factory Default button This function will reset the IP, subnet mask, gateway parameters obtained by DHCP and reset the printer name. Web setup button Except to use the Diagnostic Utility to setup the printer, you can also explore and configure the printer settings and status or update the firmware with the IE or Firefox web browser.

  • Page 33: Troubleshooting

    7. tRoUbLEShootiNg The following guide lists the most common problems that may be encountered when operating this bar code printer. If the printer still does not function after all suggested solutions have been invoked, please contact the Customer Service Department of your purchased reseller or distributor for assistance. 7.1 LED Status This section lists the common problems that according to the LED status and other problems you may encounter when operating the printer.

  • Page 34: Print Problem

    7.2 Print Problem Problem Possible Cause Recovery Procedure Check if interface cable is well connected Re-connect cable to interface. to the interface connector. The serial port cable pin configuration is Please replace the cable with pin to pin not pin to pin connected. connected.

  • Page 35: Maintenance

    8. MAiNtENANCE This session presents the clean tools and methods to maintain your printer. 1. Please use one of following material to clean the printer. • Cotton swab • Lint-free cloth • Vacuum / Blower brush • 100% Ethanol or Isopropyl Alcohol 2.

  • Page 36: Copyright Information

    Information in this document is subject to change without notice and do not represent a commitment on the part of Meto International GmbH. No part of this manual may be reproduced or transmitted in any form or by any means, for any purpose other than the purchaser’s personal use, without the expressed written permission by Meto International GmbH.
  • Page 37 MEto pRiNt SERviCE: Contact and technical support: you can find all valid contact data concerning service, hotline and technical support under www.meto.com/metoprint or you may send an e-mail to metoprint@meto.com Direct thermal printing Meto International GmbH 69434 hirschhorn, germany www.meto.com...

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