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Dolby Laboratories, Inc. 1275 Market Street San Francisco, CA 94103-1410 USA Telephone 415-558-0200 Fax 415-645-4000 http://www.dolby.com Trademarks Dolby and the double-D symbol are registered trademarks of Dolby Laboratories. The following are trademarks of Dolby Laboratories: ™ ® Dialogue Intelligence Dolby Theatre ®...
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THIS DEVICE MUST BE GROUNDED. Important Power requirements for electrical equipment vary from area to area. Please ensure that the Dolby IMS3000 meets the power requirements in the surrounding area. If in doubt, consult a qualified electrician or a Dolby Laboratories, Inc., dealer.
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. If water or any other liquid is spilled into or onto the Dolby IMS3000, disconnect the power and call a Dolby Laboratories, Inc., dealer. The unit must be well ventilated and be kept away from direct sunlight.
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Battery caution The nonremovable battery is located on the Dolby IMS3000. Danger of explosion if battery is removed. Warning To prevent fire or shock hazard, do not expose this appliance to rain or moisture. CAUTION RISK OF ELECTRIC SHOCK. DO NOT OPEN.
4.6.1 Configuring a new live CPL..............27 4.6.2 Deleting a live CPL................28 5 Dolby IMS3000 using QNAP network-attached storage as primary storage ......................... 29 Configuring the main storage NAS on the Dolby IMS3000......29 Dolby IMS3000 Userʼs Manual 10 December 2018 IMS.OM.005280.DRM Issue 4...
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10.2 Using the ingest monitor feature..............61 10.3 Uploading content to the Dolby IMS3000...........62 10.4 Using quick ingest..................62 10.5 Ingesting content to the Dolby IMS3000 while offline......64 11 Managing Content on the Dolby IMS3000...........65 11.1 Deleting content................... 65 11.2...
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15.9 Grossman equalizer..................83 15.10 Auditorium audio configuration summary..........84 15.11 Routing configuration summary..............84 15.12 Array delays configuration summary............85 16 Configuring cinema audio on the Dolby IMS3000........87 16.1 Configuring the default audio configuration..........87 16.2 Configuring the HDMI default audio............88 16.3 Configuring the SDI default audio configuration........
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Contents 17.4.1 Resetting all drives................99 17.4.2 Replacing a defective internal HDD on the Dolby IMS3000..101 17.4.3 Cleaning the RAID................103 17.4.4 Diagnosing the RAID............... 104 17.5 MediaBlock window..................106 17.6 Replacing a defective HDD from the Main Storage NAS......106 17.7...
• Dolby Atmos Interface DAC3202 Manual provides instructions for setting up a Dolby DAC3202. • Dolby IMS3000 Installation Manual provides instructions for installing and setting up the Dolby IMS3000. • Dolby IMS3000 software bundle release notes include information about software component versions and release notes.
Dolby IMS3000 web UI 2.1 Features and functions The Dolby IMS3000 includes a user interface (UI) that allows you to configure and control audio and video settings, ingest content, ingest a Key Delivery Message (KDM), build a show playlist (SPL), and load an SPL for playback.
Bit rates up 50 Mbps • 4:2:0, 8 bits 2.4 Video processing features The Dolby IMS3000 has color conversion support and a scaler that can upscale up to 4K. • Color conversion support: YCbCr601, YCbCr709, Rec 709, X’Y’Z, YCxCz, and Rec 2020 •...
Refer to 2.8 Preloaded test content This Dolby IMS3000 comes with preloaded test content to allow for testing before other content is received and loaded onto the server. It will also allow for troubleshooting if other content is suspected of issues.
Three 2.5-inch 2 TB solid-state drives, providing approximately 3.6 TB of media storage. • Four 3.5-inch 4 TB HDDs in an external network-attached storage (NAS) device. The NAS operates as the only storage for the Dolby IMS3000 and provides approximately 10.5 TB of media storage. •...
You can identify a USB 3.0 cable by looking at the connector ends. USB 3.0 cables have blue connectors. If the cable is plugged into the Dolby IMS3000 slowly, the USB 2.0 pins are detected first and the drive is mounted using the slower 2.0 settings. If a prompt appears that says This device could perform faster, this indicates that the USB 3.0 drive was detected as USB 2.0.
Updating the Dolby IMS3000 software 3 Updating the Dolby IMS3000 software Before you operate the Dolby IMS3000, we recommend that you update the Dolby IMS3000 with the latest software version. • Software update overview • Updating the Dolby IMS3000 using an external device •...
Procedure 1. After you log in to the Dolby IMS3000 web UI, click Setup & Maintenance, click System Settings, and then click License Agreement. 2. Scroll down, read the license agreement, and then select I have read and accept the terms of the software license agreement.
To localize the Dolby IMS3000 UI, you may select a language for your site. Procedure 1. Open your web browser and enter the IP address of the Dolby IMS3000 in the address bar. 2. Click Site Language. Dolby IMS3000 Userʼs Manual...
Figure 2: Selecting a site language 3. From the language list, select a language. 4.2 Logging in to the Dolby IMS3000 You must log in to use the Dolby IMS3000. Procedure 1. From the log-in window, enter your user name and password.
The ingest user name is only used when ingesting content through FTP. 4.3 Logging out of the Dolby IMS3000 You can log out, restart, shut down, or set the Dolby IMS3000 to Standby mode. Procedure 1. From the menu panel, click on the power icon.
4.4 Setting the time and adding NTP You can set the time and date on your Dolby IMS3000. The system real-time clock (RTC) can be adjusted up to six minutes annually to compensate for drift. If this six-minute allotment has been consumed, please contact the Dolby Cinema Solutions and Support team.
You can add a Network Time Protocol (NTP) server. About this task This feature allows the Dolby IMS3000 to correct its possibly drifted time by syncing with a specified NTP server at every boot and every morning at 6:25 AM if the server is on.
Figure 6: Adding an NTP server 4.4.3 Configuring the network You can configure the network on the Dolby IMS3000. About this task By default the Dolby IMS3000 comes with ETH0 configured as 192.168.100.50. Procedure 1. Click Setup & Maintenance. 2. Click System Settings.
Figure 7: Configuring the network 4.5 Configuring the Cinelister playback settings The Cinelister scheduler is used to schedule playback on the Dolby IMS3000. In the Cinelister/ Scheduler Config. window, you can customize settings that could improve your specific use case.
Figure 9: Cinelister scheduler settings 4.5.3 Configuring the scheduler The Cinelister Scheduler is used to schedule playback on the Dolby IMS3000. In the Scheduler Configuration you can graphically configure which will be the first day of the week. Dolby IMS3000 Userʼs Manual...
Setting up the Dolby IMS3000 Procedure 1. Click Setup & Maintenance. 2. Click Playback Settings. 3. Select the drop-down menu, and then select the day of the week for the scheduler to start from. 4. Click Save. Figure 10: Configuring the scheduler 4.6 Configuring the Live Manager feature...
Setting up the Dolby IMS3000 Figure 11: Configuring a new live CPL 4.6.2 Deleting a live CPL You can delete a live CPL from the Content menu. Procedure 1. Click Content. 2. Select the CPL to delete. 3. Click Delete.
2. Click Setup & Maintenance, then Device / Storage Configuration, and then Main Storage Manager. 3. Click External Storage, and then click Start Configuration. 4. Select the network port on the Dolby IMS3000 that is used to connect with the NAS, and then enter the QNAP admin password. Default password credentials are: •...
• Enabling RealD 3D EQ Deghost 6.1 Adding a projector You can use the device manager to add a connection between the Dolby IMS3000 and a projector. About this task You must have SuperUser privileges to add and delete devices.
Configuring the device manager Figure 13: Adding a new projector 6.2 Adding a Dolby DFC100 You can use the device manager to add a connection between the Dolby IMS3000 and a Dolby DFC100 3D filter controller. About this task You must have SuperUser privileges to add and delete devices.
Configuring the device manager Figure 14: Adding a Dolby DFC100 6.3 Adding an eCNA device You can use the device manager to add a connection between the Dolby IMS3000 and an eCNA device. About this task You must have SuperUser privileges to add and delete devices.
Figure 15: Adding an eCNA device 6.4 Adding a JNior device You can use the device manager to add a connection between the Dolby IMS3000 and a JNior. About this task You must have SuperUser privileges to add and delete devices.
Configuring the device manager Figure 16: Adding a JNior device 8. Reboot the Dolby IMS3000 to apply the changes. 6.5 Adding a raw device You can use the device manager to add a raw device. About this task Raw devices can be set up to send messages to a generic device that does not appear in the device list.
4. Enter the name of the subtitle engine device. If necessary, select the check box to process possible closed-caption data as open caption (on screen) if no subtitle content is found. 5. Click Save. Dolby IMS3000 Userʼs Manual 10 December 2018 IMS.OM.005280.DRM Issue 4...
1. Click Setup and Maintenance. 2. Click Device / Storage Configuration. 3. Click Device Manager, and then select the device to delete. 4. Click Delete, and then click OK to confirm. Dolby IMS3000 Userʼs Manual 10 December 2018 IMS.OM.005280.DRM Issue 4...
1. Click Setup and Maintenance. 2. Click Device / Storage Configuration. 3. Click Device Manager, and then select the device to edit. 4. Select the device, and then edit the details. 5. Click Save. Dolby IMS3000 Userʼs Manual 10 December 2018 IMS.OM.005280.DRM Issue 4...
“ghosting”. You must have SuperUser privileges to add and delete devices. Procedure 1. Click Setup & Maintenance. 2. Click Device Management, and then click Device Manager. Dolby IMS3000 Userʼs Manual 10 December 2018 IMS.OM.005280.DRM Issue 4...
4. Click Save. 5. Reboot the Dolby IMS3000. The Dolby IMS3000 automatically performs a ghostbusting correction for 3D playback. Note: By default when adding the Dolby Deghost option the Value parameter is set to -0.01. We recommend using -0.01 for Dolby 3D system and to use -0.02 for polarization systems like RealD, Masterimage, etc.
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1. Click Setup & Maintenance. 2. Click Device / Storage Configuration, and then click Device Manager. Figure 23: Dolby IMS3000 device manager screen 3. Click New, and then enable the RealD 3D EQ option. Figure 24: Dolby device manager screen with RealD 3D EQ 4.
Configuring the content feed manager 7 Configuring the content feed manager You can use the Content Feed Manager to network the Dolby IMS3000 to other servers. This is useful for ingesting content from other compatible servers. • Scanning network for content •...
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Configuring the content feed manager Figure 26: Dolby IMS3000 auto discovery window 5. Click Save. Dolby IMS3000 Userʼs Manual 10 December 2018 IMS.OM.005280.DRM Issue 4...
7. Enter the user name and password associated with the feed source you are connecting to. 8. Enter the remote path, if you have a specific folder you want to retrieve content from. 9. Click Test to verify that the Dolby IMS3000 can communicate with the server. 10. Click Save.
2. Click Device / Storage Configuration. 3. Click Content Feed Manager. 4. Select the feed to edit, and then edit the details of the source. 5. Click Save. Figure 30: Editing a content feed source Dolby IMS3000 Userʼs Manual 10 December 2018 IMS.OM.005280.DRM Issue 4...
Dolby IMS3000 with internal drives An external NAS device can be connected to a Dolby IMS3000 that has internal hard drives. The functions of the system remain the same, but this allows you to have additional hard-disk space.
Configuring a secondary NAS device as additional storage for a Dolby IMS3000 with internal drives Figure 31: Adding an additional NAS device 8.2 Deleting a NAS device You can use the NAS Manager to delete an NAS device. Procedure 1. Click Setup and Maintenance.
Configuring a secondary NAS device as additional storage for a Dolby IMS3000 with internal drives Figure 32: Deleting a NAS device 8.3 Editing a NAS device You can use the NAS Manager to edit the properties of a NAS device.
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Configuring a secondary NAS device as additional storage for a Dolby IMS3000 with internal drives Figure 33: Editing a NAS device Dolby IMS3000 Userʼs Manual 10 December 2018 IMS.OM.005280.DRM Issue 4...
You can create a new automation cue, which allows you to send a command from your Dolby IMS3000 to any external device connected to the Dolby IMS3000. An automation cue can also be used manually with the Execute now function or be used within an SPL.
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Working with macros on the Dolby IMS3000 About this task You need SuperUser privileges to complete the operations described in this chapter. Procedure 1. Click Macros. 2. Click Automation Cue. Figure 35: Automation cue window 3. Click New. 4. Enter the name of the macro, and then enter any necessary comments.
Working with macros on the Dolby IMS3000 Figure 37: Automation cues added 9.2.2 Deleting an automation cue You can use the Automation Cue tab to delete an automation cue. Procedure 1. Click Macros. 2. Click Automation Cue. 3. Select the macro to delete.
Working with macros on the Dolby IMS3000 Figure 38: Deleting an automation cue 9.2.3 Editing an automation cue You can use the Automation Cue tab to edit available automation cues. Dolby IMS3000 Userʼs Manual 10 December 2018 IMS.OM.005280.DRM Issue 4...
Dolby IMS3000. 9.3.1 Creating a new trigger cue You can use the Trigger Cue tab to create new trigger cues on the Dolby IMS3000. About this task You need SuperUser privileges to complete the operations described in this chapter.
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Working with macros on the Dolby IMS3000 Figure 40: Naming a new trigger 4. Enter the name of the trigger, and then enter any necessary comments. You can select a macro to copy from the Copy from menu. 5. Click Ok.
Working with macros on the Dolby IMS3000 Figure 42: Adding a general purpose input 6. Click Save. Adding a signal trigger You can use the Trigger Cue tab to add a signal trigger. Procedure 1. Click Signal. 2. Click Add.
Working with macros on the Dolby IMS3000 Procedure 1. Click Macros. 2. Click Trigger Cue. 3. Select the trigger cue to delete. 4. Click Delete. Figure 44: Deleting a trigger 5. Click Save. 9.3.3 Editing a trigger cue You can use the Trigger Cue tab to edit a trigger cue.
Working with macros on the Dolby IMS3000 About this task You need SuperUser privileges to complete the operations described in this chapter. Procedure 1. Click Macros. 2. Click Quick Controls. 3. Click New Section. 4. Drag and drop the automation cues to the new section.
Working with macros on the Dolby IMS3000 Figure 46: Deleting quick controls 4. Click Save. 9.4.3 Editing quick controls You can use the Quick Controls tab to edit the available quick controls. Procedure 1. Click Macros. 2. Click Quick Controls.
10 Ingesting content into the Dolby IMS3000 The ingest feature enables you to ingest, monitor the ingest progress, and upload system files to the Dolby IMS3000. You also have the ability to play content while using the ingest function. •...
Ingesting content into the Dolby IMS3000 Figure 47: Scanning content 10.2 Using the ingest monitor feature You can monitor the ingest progress using the Ingest Monitor feature. About this task You need SuperUser privileges to complete the operations described in this chapter. The ingest monitor feature allows you to view the ingest progress for past and current ingest jobs.
• The content drive must be USB 3 or eSATA compatible. • The cable used to connect the content drive and the Dolby IMS3000 must be eSATA or USB 3 compatible. Dolby IMS3000 Userʼs Manual 10 December 2018 IMS.OM.005280.DRM Issue 4...
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Ingesting content into the Dolby IMS3000 Procedure 1. Connect the source drive via eSATA or USB 3 into the Dolby IMS3000. 2. Open the Web UI, click Ingest, and then click Ingest Scan. 3. Click on the feature to play from the external drive, and then check the box labeled Quick Ingest.
You can ingest content to the Dolby IMS3000 while it is offline. About this task The Dolby IMS3000 with the main storage NAS adds the ability to ingest content while the Dolby IMS3000 is powered off. The main storage NAS must remain powered on and must be accessible via the media network.
Managing Content on the Dolby IMS3000 11 Managing Content on the Dolby IMS3000 The Dolby IMS3000 provides the capability of managing content, including CPLs, KDMs, SPLs, and Dolby License Message (DLM)s. • Deleting content • Deleting decryption keys • Deleting an SPL •...
Dolby IMS3000. Figure 54: Deleting decryption keys 4. Click OK. 11.3 Deleting an SPL You can delete an SPL from the Dolby IMS3000. About this task You need manager privileges to complete the operations performed in this chapter. Procedure 1. Click Content.
4. Click OK. 11.5 Copying content to and from the additional storage NAS You can copy content from the Dolby IMS3000 to an additional NAS device, as well as copy content from your NAS device to the Dolby IMS3000. About this task You need manager privileges to complete the operations performed in this chapter.
8. Click Save. Figure 57: Applying auditorium settings 12.2 Entering the facility and address You can enter the name and address of the facility where the Dolby IMS3000 is located. Dolby IMS3000 Userʼs Manual 10 December 2018 IMS.OM.005280.DRM Issue 4...
3. Enter the facility name and address information. 4. Click Save. Figure 58: Entering facility address 12.3 Entering new contacts You can enter and save new contacts on the Dolby IMS3000. Procedure 1. Click Setup & Maintenance. 2. Click System Settings.
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Managing theatre properties Figure 59: Entering new contacts Dolby IMS3000 Userʼs Manual 10 December 2018 IMS.OM.005280.DRM Issue 4...
Checking content for validity 13 Checking content for validity The IMS3000 enables you to perform content integrity and sanity checks. • Performing the integrity check • Performing the sanity check 13.1 Performing the integrity check You can perform an integrity check for the content on the .
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Checking content for validity The Sanity Check window is prompted. 4. Click Close. Dolby IMS3000 Userʼs Manual 10 December 2018 IMS.OM.005280.DRM Issue 4...
Managing SPLs 14 Managing SPLs You can create, delete, schedule, and perform playback of SPLs on the Dolby IMS3000. • Cinelister overview • Creating a new SPL • Deleting a SPL • Using the drag-and-drop scheduler • Creating a new schedule •...
Managing SPLs 14.2 Creating a new SPL You can create a new SPL on the Dolby IMS3000. Procedure 1. Click Cinelister, and then click New. 2. Click on the elements available in the All available elements section. 3. Drag and drop the elements into the Show Playlist pane.
Managing SPLs Figure 63: Deleting an SPL 14.4 Using the drag-and-drop scheduler You can use the drag-and-drop scheduler feature on the Dolby IMS3000 to schedule an SPL to play. About this task The drag and drop scheduler feature is available to use in the Cinelister Scheduler window.
Managing SPLs Figure 64: Dolby IMS3000 cinelister scheduler screen 2. Click on Cinelister Scheduler. The saved SPL is displayed on the left-hand side. 3. Drag the SPL onto the desired time and date in the Calendar section. To delete an entry, drag the schedule show back into the SPL pane.
The schedule appears in the calendar. You can change the view of the calendar by clicking View and selecting Calendar View or List View. Figure 66: Creating a new schedule 14.6 Deleting a schedule You can delete a schedule on the Dolby IMS3000. Procedure 1. Click Cinelister. 2. Click Cinelister Scheduler.
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2. Select Manual or Schedule mode. Playback is set to Manual mode by default. In Schedule mode, you cannot use the playback transport controls. 3. Click Play. Figure 68: Cinelister Playback Dolby IMS3000 Userʼs Manual 10 December 2018 IMS.OM.005280.DRM Issue 4...
Dolby IMS3000 audio overview 15 Dolby IMS3000 audio overview The Dolby IMS3000 contains a cinema audio processor. This processor has basic 5.1 and Dolby Surround 7.1 functionality. With a license, you can unlock and configure the Dolby IMS3000 for Dolby Atmos audio. The Dolby DAC3201 uses a different protocol and is not supported for use with the Dolby IMS3000.
Dolby IMS3000 audio overview Figure 69: Speaker and array feeds 15.3 Bypass equalizer This parameter specifies that the system bypasses the automatic EQ parameters and uses the default preset. You can select on/off to enable or disable this parameter. Note: When you turn this option on, the system bypasses automatic EQ only for the speaker or array you are currently using (as specified in the speaker/array feeds drop-down menus.)
Dolby IMS3000 audio overview Figure 71: All output levels 15.5 Copy speaker equalizer In the Copy speaker EQ screen, you can copy manual speaker EQ settings from one source to one or more destinations. Dolby IMS3000 Userʼs Manual 10 December 2018 IMS.OM.005280.DRM Issue 4...
Dolby IMS3000 audio overview Figure 72: Copy speaker equalizer 15.6 Graphic equalizer The graphic equalizer is a standard 1/3 octave control. Use each slider in the graphic equalizer screen to adjust the gain throughout the range of frequencies, as shown on the real‐time analyzer EQ display. Select Flatten to flatten the curve.
Figure 75: Output level 15.9 Grossman equalizer The Grossman equalizer is a new function available in the Dolby IMS3000 that allows more accurate control of frequencies. At the top of the box is a slider that can be used to zoom in and out as needed to configure down to a 1/12 octave level.
In the Routing tab of the Cinema Audio window, you can view the summary of the routing configuration. In the routing screen, the output routing channel is identified within each speaker icon. Only digital outputs are supported on the Dolby IMS3000. AES67 outputs or AES3 outputs can be used. Dolby IMS3000 Userʼs Manual...
Dolby IMS3000 audio overview When you hover your mouse on any of the icons, the following information appears: channel name, position, array (if assigned to an array), routing, speaker data (if populated), and bass management assignment (indicating the speaker that is carrying the low frequency information) if bass management is applied.
16 Configuring cinema audio on the Dolby IMS3000 The Dolby IMS3000 can be configured using Dolby Atmos Designer v3.1 for auto EQ and AES67 output to Dolby DAC3202, Dolby Multichannel Amplifier, or other compliant devices. The Dolby DAC3201 uses a different protocol and is not supported for use with the Dolby IMS3000.
Figure 80: Internal default audio configuration 16.2 Configuring the HDMI default audio You can configure the HDMI default audio configuration on the Dolby IMS3000. About this task You need SuperUser privileges to complete the operations described in this section. You need administrator or installer privileges to configure the equalizer (EQ) settings.
LFE (Low Frequency Effects) channel from a two-channel input. 7. Click Save All. Figure 82: SDI default audio configuration 16.4 Configuring the non-sync default audio You can configure the nonsync default audio configuration on the Dolby IMS3000. Dolby IMS3000 Userʼs Manual 10 December 2018 IMS.OM.005280.DRM Issue 4...
Figure 83: Nonsync default audio configuration 16.5 Configuring the StreamIt default audio You can configure the StreamIt default audio configuration on the Dolby IMS3000. About this task You need SuperUser privileges to complete the operations described in this section. You need administrator or installer privileges to configure the equalizer (EQ) settings.
Figure 84: StreamIt default audio configuration 16.6 Configuring the AES Inputs You can configure the inputs on the Dolby IMS3000. The AUX input supports AES3-EBU (balanced), or (unbalanced). There are no analog inputs on the Dolby IMS3000. About this task You need SuperUser privileges to complete the operations described in this section.
Configuring cinema audio on the Dolby IMS3000 The Dolby IMS3000 AUX connector supports digital audio input and output. There are no analog outputs on the Dolby IMS3000. Procedure 1. Click Cinema Audio. 2. Click AES Inputs/Outputs. 3. From the AES Output 1 Ch1 drop-down menu, select the device.
Figure 87: Configuring the microphone 16.9 Configuring EQ settings You can configure the EQ settings on the Dolby IMS3000. The installer can adjust the EQ settings for each speaker and array. You need administrator or installer privileges to access the Equalization tab of the Cinema Audio section.
Configuring cinema audio on the Dolby IMS3000 Figure 89: EQ preset list 2. Click Edit, and then click Proceed after reading the warning message. 3. Configure the desired parameters in the EQ screen. Figure 90: Editing EQ parameters 4. Click Save to finalize the changes to the preset.
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Configuring cinema audio on the Dolby IMS3000 Figure 91: Speaker and array feeds list 3. Toggle the on/off button to enable playback of the test signal. Figure 92: Test signal generator When you enable the signal generator and select Pink Noise, you can configure the system...
17 Performing diagnostics on the Dolby IMS3000 The Diagnostics page enables you to view information about the hardware versions, networking, software versions, and repair the RAID on the Dolby IMS3000. You can also generate a detailed report that can be used for deeper investigation. •...
You can generate a detailed report from the Dolby IMS3000. About this task A detailed report contains information about the Dolby IMS3000 and any errors that may have occurred. The detailed report can be reviewed by the user, or provided to Dolby Cinema Technical Support, which uses this information to analyze and provide solutions to problems.
The storage window displays information about storage devices associated with the Dolby IMS3000. You can also reset all drives, perform a RAID cleanup, and view the RAID diagnostics, these functions are not available when using the Dolby IMS3000 with the main storage NAS.
17.4.1 Resetting all drives You can reset all drives on the Dolby IMS3000. About this task In the event of RAID failure, you may need to reinitialize the Dolby IMS3000 internal RAID storage. Procedure 1. Click Diagnostics, and then click Storage.
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Performing diagnostics on the Dolby IMS3000 Figure 98: Reinitialize window 5. Click Continue to complete step 1 of the resetting process. Note that this operation will result in the loss of all your content. Figure 99: Reinitializing: Step 1 6. Wait for the reinitialization process to finish.
Figure 101: Rebuilding RAID 17.4.2 Replacing a defective internal HDD on the Dolby IMS3000 You can replace a defective internal hard disk drive (HDD) on the Dolby IMS3000. Procedure 1. Click Diagnostics, and then hover over the RAID to reveal the Repair, and then click Repair.
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Performing diagnostics on the Dolby IMS3000 Figure 104: Disk replacement wizard step 1 Figure 105: Disk replacement wizard step 2 Figure 106: Disk replacement wizard step 3 5. Wait for the process to complete, and then click Close. Dolby IMS3000 Userʼs Manual...
Figure 107: Disk replacement complete 6. Click Close. 17.4.3 Cleaning the RAID You can clean the RAID on the Dolby IMS3000. About this task To ensure efficient use of your RAID storage space, using the RAID cleanup utility allows you to purge unnecessary data, such as incomplete assets.
17.4.4 Diagnosing the RAID You can run RAID diagnostics on the Dolby IMS3000. About this task The RAID diagnostics function allows you to diagnose the RAID on the Dolby IMS3000. Procedure 1. Click Diagnostics, and then click Storage. 2. Click RAID Diagnostics.
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Performing diagnostics on the Dolby IMS3000 Figure 111: RAID diagnostics 3. Click Launch RAID diagnostics, and then wait for the diagnosis to finish. Figure 112: RAID diagnostic window Dolby IMS3000 Userʼs Manual 10 December 2018 IMS.OM.005280.DRM Issue 4...
Performing diagnostics on the Dolby IMS3000 Figure 113: RAID diagnosis completed The results of the diagnosis are available in the Previous RAID diagnostics results section. 17.5 MediaBlock window The MediaBlock tab enables you to check on the health status of the SM, and the projector connectivity and status, and it reveals any errors defined as decoder crashes or underflows.
2. In the Main Storage Configuration window, click the Reconfigure, and then click Reboot in Storage Configuration Mode. Figure 116: Edit external storage 3. Wait for the Dolby IMS3000 to reboot. When the reboot is finished click Go to Storage Manager in the Storage Configuration Mode window. Dolby IMS3000 Userʼs Manual...
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Performing diagnostics on the Dolby IMS3000 Figure 117: System reboot window Figure 118: Storage Configuration Mode window 4. At the bottom left of the Main Storage Manager, click Reconfigure, and then click Restart Configuration. Figure 119: Reconfiguring drives Dolby IMS3000 Userʼs Manual...
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Performing diagnostics on the Dolby IMS3000 Figure 120: Restarting configuration 5. Select the Unit Interface port from the pop-up list, and then enter the password for the external storage device. Figure 121: External storage access settings 6. Click Continue, and then wait for the external storage initialization to begin.
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Performing diagnostics on the Dolby IMS3000 Figure 122: External storage management window The RAID will take several hours to rebuild. You can monitor its progress in Diagnostics, under the Storage tab. Dolby IMS3000 Userʼs Manual 10 December 2018 IMS.OM.005280.DRM Issue 4...
Viewing notifications 18.1 Viewing the last packages logs You can view the last packages logs on the Dolby IMS3000. About this task The Last Packages Logs tab allows you to view each step in the installation process of the most recent package.
4. Select the date range from the Date Range menu. 5. Click Ok. Figure 125: Filtering logs by date 18.2.2 Filtering logs by class You can filter the logs by class in Log Records. Dolby IMS3000 Userʼs Manual 10 December 2018 IMS.OM.005280.DRM Issue 4...
5. Select the severity from the Severity drop-down menu list. 6. Enter the low record Id. 7. Enter the high record Id. 8. Enter the creator. 9. Enter a keyword. 10. Enter the device ID. 11. Click Ok. Dolby IMS3000 Userʼs Manual 10 December 2018 IMS.OM.005280.DRM Issue 4...
Managing logs Figure 127: Logs advanced filtering 18.3 Downloading logs You can use the log download option to download logs from the Dolby IMS3000. Procedure 1. Click Log Viewer. 2. Click Log Download. 3. Click New. If necessary, enter a title for the log.
Figure 129: Log downloaded 18.4 Viewing notifications You can view notification from the Dolby IMS3000. About this task The Notifications engine will alert the operator of critical issues with the system as well as provide precautionary messages to avoid failure.
You can configure the automatic log upload manager from the Dolby IMS3000. About this task The automatic Log Upload Manager allows you to set a time for the Dolby IMS3000 to upload system logs to a remote location over the network. You need SuperUser privileges to complete the operations performed in this chapter.
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Maintaining the Dolby IMS3000 Figure 131: Configuring automatic log upload 3. Under the Automatic Log Upload Manager tab, click Add. 4. Enter the name of the destination server for the logs to upload. 5. Enter the of the destination server.
The Backup Manager allows you to generate a new backup file to a specified location on the local storage of the Dolby IMS3000 or external device (USB or eSATA). You need SuperUser privileges to complete the operations performed in this chapter.
5. Select the categories from the backup file to restore to the system. 6. Click Restore. 7. Click Close. 8. Reboot the Dolby IMS3000 for the changes to take effect. Dolby IMS3000 Userʼs Manual 10 December 2018 IMS.OM.005280.DRM Issue 4...
Maintaining the Dolby IMS3000 Figure 134: Restoring a backup file 19.2.3 Deleting a backup file You can use the Backup Manager to delete backup files. Procedure 1. Click Setup and Maintenance. 2. Click Maintenance. 3. Click Backup Manager. If necessary, select the location where the backup file is stored.
19.3 Cinema Processor Backup Manager The Cinema Processor backup manager allows you to back up, restore, and reset the audio processor settings of your Dolby IMS3000. You need administrator or installer privileges to access the CP Backup Manager tab of the Maintenance section.
Maintaining the Dolby IMS3000 Figure 136: Generating a CP backup file 19.3.2 Restoring a Cinema Processor backup file You can restore a Cinema Processor backup file using the Backup Manager. Procedure 1. Click Setup and Maintenance. 2. Click Maintenance. 3. Select the CP Backup Manager tab.
Maintaining the Dolby IMS3000 Figure 137: Restoring a cinema processor backup file 19.3.3 Restoring settings on the Cinema Processor You can restore settings of the Cinema Processor using the Backup Manager. Procedure 1. Click Setup and Maintenance. 2. Click CP Backup Manager.
You can record a maintenance log on the Dolby IMS3000. About this task The Dolby IMS3000 can create an event log when maintenance is performed and track annual maintenance operations to help you maintain your system. You need SuperUser privileges to complete the operations performed in this chapter.
Maintaining the Dolby IMS3000 Figure 139: Log operator window 4. Click New. 5. Select the subject and add comments concerning the maintenance in the Comment section. 6. Click Record. Figure 140: Recording a maintenance event 19.5 Configuring the Threshold Manager The Threshold Manager allows you to configure thresholds for temperatures, voltages, and counters.
Maintaining the Dolby IMS3000 Procedure 1. Click Setup and Maintenance. 2. Click Maintenance. 3. Click Threshold Manager. 4. Click Temperatures. 5. Adjust the values as desired for each listed component. 6. Click Save. Figure 141: Threshold manager - Temperature 19.5.2 Configuring voltages You can use the Threshold Manager to configure the voltage threshold levels on the Dolby IMS3000.
Maintaining the Dolby IMS3000 Figure 142: Threshold Manager - Voltages 19.5.3 Configuring counters You can use the Threshold Manager to configure the counters on the Dolby IMS3000. Procedure 1. Click Setup and Maintenance. 2. Click Maintenance. 3. Click Threshold Manager.
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Maintaining the Dolby IMS3000 Procedure 1. Click Setup and Maintenance. 2. Click Maintenance. 3. Click Threshold Manager. 4. Click Reset to Default. 5. Click Reset all values to default. 6. Click Ok. 7. Click Save. Figure 144: Threshold Manager - Restoring to default Dolby IMS3000 Userʼs Manual...
Documentation revision history 20 Documentation revision history The documentation revision history lists the date, issue number, and description of all publications of the Dolby IMS3000 User’s Manual. Date Issue 1 Description 16 March 2017 Initial Release 04 April 2017 Minor editorial changes 30 November 2018 Limited availability release for software v 3.3.22...
European Broadcasting Union. An alliance of public service media entities, based mainly in Europe. Equalization. The adjustment of audio frequency responses for practical or aesthetic reasons. File Transfer Protocol. A network-based protocol designed for transferring data using a client-server architecture. Dolby IMS3000 Userʼs Manual 10 December 2018 IMS.OM.005280.DRM Issue 4...
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CPL playback is possible only on authorized equipment and for an approved period of time. Dolby IMS3000 Userʼs Manual 10 December 2018 IMS.OM.005280.DRM Issue 4...
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Society of Motion Picture and Television Engineers. Screen management system. A device connected to a digital cinema projector that plays packaged audio and video content and issues automation commands to control an auditorium environment. Dolby IMS3000 Userʼs Manual 10 December 2018 IMS.OM.005280.DRM Issue 4...
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User interface. Universal Serial Bus. A standard that defines the cables, connectors, and communications protocols used in connections between computers and electronic devices. Dolby IMS3000 Userʼs Manual 10 December 2018 IMS.OM.005280.DRM Issue 4...
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