Do you have a question about the VesselView Mobile and is the answer not in the manual?
Questions and answers
Roger Knight
April 1, 2025
After four years of use, my module suddenly stopped connecting with my Android mobile app. The bluetooth light is not lit on the module, suggesting to me that there is no wireless connection between the module and my app. I need to know how to troubleshoot this situation.
2 comments:
Mr. Anderson
April 1, 2025
To troubleshoot the Bluetooth connection issue with your Mercury VesselView Mobile module after four years of use, try the following steps:
1. Check Module Lights: Ensure the SmartCraft light is solid and the Bluetooth light is blinking. If only one is lit, there may be a connection issue.
2. Power Cycle the Module: - Disconnect the module from the OBD port for a few seconds. - Reconnect it, then turn the ignition off and back on. - Check if both lights turn on.
3. Forget and Re-pair Bluetooth: - Remove the module from your phone’s Bluetooth device list. - Re-pair it through the VesselView Mobile app.
4. Use LightBlue App: - Download the LightBlue Explorer app. - Turn on the ignition to power the module. - Use LightBlue to connect to the module. - Close LightBlue, then try connecting through the VesselView Mobile app again.
5. Create New Profile: - If issues persist, delete the old boat profile in the app and create a new one. - Save any important data (like fuel numbers) before deleting.
These steps have helped users restore connection successfully.
This answer is automatically generated
Roger Knight
April 1, 2025
@Mr. Anderson - thank you, will give it a go!
Steve
April 13, 2025
How can I tell if vessel view mobile will display oil pressure and water temperature for my model?
1 comments:
Mr. Anderson
April 13, 2025
Yes, the Mercury VesselView Mobile will display water temperature. However, there is no confirmation in the provided context that it displays oil pressure.
Page 1
Why Do I Need a VesselView Mobile Log–in? Why Do I Need a Profile Log–in? How Do I Connect to the VesselView Mobile Module? How Do I Get Started After Installation? How Do I Connect to My VesselView Mobile App?
Page 2
What Is VesselView Mobile? VesselView Mobile delivers your boat’s SmartCraft digital data to the ® palm of your hand. VesselView Mobile is an onboard module, linking to your mobile device app and mobile account via Bluetooth technology. ® The application is compatible with both iOS and Android™ mobile devices and is available for use with smartphones and tablets.
Page 3
• For multi-engine applications that do not have SmartCraft architecture (available junction box under the helm), see your Mercury Marine dealer for assistance with architecture configuration and installation. • For boats with SmartCraft architecture in place, use an open port (remove weather cap) in a junction box or replace your junction box with a higher capacity unit if all ports are already used.
Page 4
Model Serial Range 2.0L/2.8L I4 3.0L V6 TDI 4.2L I6 4.2L V8 TDI 0M300000 and above QSB/QSC/QSM11/QSL Series Cummins Mercury Racing Sterndrive Engine Compatibility Model Serial Range 520/525/540/565 EFI 600/662/700 SCi 850/1025/1075/1200 SCi QC4V Models Mercury Racing Outboard Engine Compatibility...
Page 5
Please reference the chart above for compatibility. Still unsure? Your local Mercury Marine dealer is a great source for answers to all your boating needs. Provide your engine serial number to the dealer to help verify if your boat is VesselView Mobile compatible.
Page 6
VesselView Mobile How Do I Connect to the VesselView Mobile Module? IMPORTANT: Bluetooth must be on. Do not select “Pair” from the Settings/Bluetooth menu to connect to the device. All Bluetooth Low Energy modules detected will appear on the scan screen, sorted by signal strength.
Page 7
VesselView Mobile How Do I Get Started After Installation? Sign up – Create a free VesselView Mobile account and boat profile for full access to the app. Log–in – Once logged in, you will stay logged in until you log out, or uninstall the app.
Page 8
VesselView Mobile What Are the Features in the VesselView Mobile App? • View and customize up to five different screens of accurate SmartCraft digital engine data such as RPM, engine temperature, battery voltage, engine hours, fuel consumption, and more. •...
Page 9
VesselView Mobile What Are the Features in the VesselView Mobile App? (Continued) • Other features include: maintenance reminders, Engine Data Details, and engine fault code information. How Do I Customize the View of the Engine Data Details? Users can now add additional SmartCraft data into the Engine Data Detail screen.
Page 13
• Have access the internet through Wi-Fi or cellular data. • Also be logged in to VesselView Mobile. • Detailed fault information is cached on your mobile device. Should the same fault reoccur, the details will appear regardless of the status of your internet connection or current log In state.
Page 15
How Do the Maintenance Reminders and Logs Work? • The Maintenance screen can be accessed via VesselView Mobile menu or the Engine Detail screen when connected to a module. NOTE: The Maintenance screen requires a connection to a module before it's active.
Page 21
Check for the correct termination resistor placement. NOTE: On multiple engine applications, the engine controllers may need to be setup with different City ID’s. A Mercury dealer will need to assist in verifying that the controllers and engines are configured properly.
Page 22
How Do I Access My Account from Any Computer? • Visit VesselViewMobile.com • Log in using your VesselView Mobile account Email Address and Password. • See the Profile section when connecting the VesselView module to a different engine on another boat.
Need help?
Do you have a question about the VesselView Mobile and is the answer not in the manual?
Questions and answers
After four years of use, my module suddenly stopped connecting with my Android mobile app. The bluetooth light is not lit on the module, suggesting to me that there is no wireless connection between the module and my app. I need to know how to troubleshoot this situation.
To troubleshoot the Bluetooth connection issue with your Mercury VesselView Mobile module after four years of use, try the following steps:
1. Check Module Lights: Ensure the SmartCraft light is solid and the Bluetooth light is blinking. If only one is lit, there may be a connection issue.
2. Power Cycle the Module:
- Disconnect the module from the OBD port for a few seconds.
- Reconnect it, then turn the ignition off and back on.
- Check if both lights turn on.
3. Forget and Re-pair Bluetooth:
- Remove the module from your phone’s Bluetooth device list.
- Re-pair it through the VesselView Mobile app.
4. Use LightBlue App:
- Download the LightBlue Explorer app.
- Turn on the ignition to power the module.
- Use LightBlue to connect to the module.
- Close LightBlue, then try connecting through the VesselView Mobile app again.
5. Create New Profile:
- If issues persist, delete the old boat profile in the app and create a new one.
- Save any important data (like fuel numbers) before deleting.
These steps have helped users restore connection successfully.
This answer is automatically generated
@Mr. Anderson - thank you, will give it a go!
How can I tell if vessel view mobile will display oil pressure and water temperature for my model?
Yes, the Mercury VesselView Mobile will display water temperature. However, there is no confirmation in the provided context that it displays oil pressure.
This answer is automatically generated
Time is wrong when i log in