Page 1 ZERO SR/F ™ 2020 OWNER’S MANUAL...
Page 2 Motorcycle Information For your reference, use this page to record information pertaining to your Zero SR/F. This information may be required when contacting your Zero Motorcycles Dealer so that they can be certain of its exact specification. Dealer Information Motorcycle Information...
Page 3: Table Of Contents
Table Of Contents Introduction ..........1.1 Left Side View ..............3.4 Right Side View ..............3.6 Introduction .............. 1.1 Handlebar Controls ............. 3.8 An Important Message From Zero ........1.1 Mode Button Operation ............. 3.12 California Proposition 65 ............. 1.1 Ride Modes ...............
Page 4 Table Of Contents Motorcycle Tip-Over Sensor ..........4.7 Component Fasteners ............6.6 Kickstand ................4.7 Power Pack ............... 6.9 Operating Your Motorcycle ..........4.8 Power Pack ................6.9 Vehicle Range ..............4.11 General Maintenance ..........6.10 Maximizing Your Range ............. 4.12 Brakes ................
Page 5 VIN Breakdown ..............8.1 Component Locations Specifications ............8.2 Zero SR/F (Europe) ............. 8.2 Zero SR/F (Rest Of The World) ..........8.6 Warranty and Customer Information ....9.1 Limited Warranty Information ........9.1 Who Is The Warrantor? ............9.1 Who Does This Limited Warranty Cover? ......9.1 What Does This Limited Warranty Cover? ......
Page 7: Introduction
Introduction Congratulations and thank you for purchasing the 2020 Zero WARNING: Operating, servicing and maintaining a SR/F electric motorcycle. We welcome you to our community of passenger vehicle or off-highway motor vehicle can Zero Motorcycle riders. expose you to chemicals including engine exhaust, carbon...
Page 8: About This Manual
Introduction About This Manual Useful Information For Safe Riding This manual covers the Zero SR/F motorcycle in both the This manual contains two important words, which require extra standard and premium configurations. Standard equipment attention while reading. includes the Z-Force® ZF14.4 lithium ion Power Pack, Cypher III WARNING : Indicates something that could injure you or others.
Page 9: When To Charge Your Z-Force® Power Pack
Proper care of the motorcycle’s power pack is essential! In order from not being charged “hot”. Allowing your pack a few to maximize the life of your power pack(s), Zero Motorcycles has hours to cool off prior to recharging will prolong its life. You...
Page 10: Emissions Information
CAUTION: Only use Zero Motorcycles approved parts and zero-emissions vehicle under California Air Resources Board accessories for your Zero SR/F. Parts and accessories for your (CARB), U.S. Federal (EPA), and European Union standards. It Zero Motorcycle have been checked and tested for safety and uses no gasoline or other liquid fuel.
Page 11: Identification Number Locations
Identification Number Locations Vehicle Identification Number (VIN) / Chassis Power Pack Serial Number Identification Number Locations Number The Power Pack serial number is located on the top and bottom surfaces of the power pack on the right hand side of the motorcycle.
Page 12 Notes...
Page 13: General Safety Precautions
General Safety Precautions  Your safety depends in part on the good mechanical General Safety Precautions Safety Information General Safety Precautions condition of the motorcycle. Be sure to follow the  This is a performance motorcycle and should be treated with maintenance schedule and adjustment requirements extreme caution.
Page 14: Important Operating Information
30%, plug your motorcycle into an AC power source to recharge it. Always use a UL or CE-approved J1772 (Type 1) or Mennekes (Type 2) outlet adapter with your motorcycle as these have been approved for use with the Zero Motorcycles Rapid Charging System.
Page 15: Location Of Important Labels
Location of Important Labels Location of Important Labels Location of Important Labels The motorcycle could contain the following information for both North American and European models: A. VECI (Vehicle Emission Control Information) label C. VIN label (European Union) - certification label B.
Page 16: High Voltage Warning Labels
Location of Important Labels High Voltage Warning Labels WARNING: Beware of areas with high voltage warning labels. For additional information, see “Power Pack”, on page 5.1. For the location of other high voltage components, see “First Responder Information – High Voltage Component Locations”.
Page 17: Controls And Components
Controls and Components Controls and Components Controls and Components This Page Intentionally Left Blank...
Page 18: Motorcycle Controls
Controls and Components Motorcycle Controls...
Page 19 Controls and Components A. Mirrors G. Motor Stop Switch This motorcycle is equipped with convex mirrors. A convex For description and operation, see “Handlebar Controls”, mirror has a curved surface. Convex mirrors offer a greater on page 3.8. field of view than a similar flat mirror. However, the greater H.
Page 20: Left Side View
Controls and Components Left Side View...
Page 21 Controls and Components A. Headlight G. Drive Belt Tension Adjuster  For headlight operation, see “Handlebar Controls”, on Located on left and right side. See “Drive Belt Adjustment page 3.8. Procedure”, on page 6.27 for additional information.  For headlight alignment, see “Headlight Alignment”, on H.
Page 22: Right Side View
Controls and Components Right Side View...
Page 23 Controls and Components A. Rear Turn Signal H. Drive Belt Tension Adjuster  For turn signal operation, see “Handlebar Controls”, on Located on left and right side. See “Drive Belt Adjustment page 3.8. Procedure”, on page 6.27 for additional information. ...
Page 24: Handlebar Controls
Controls and Components Handlebar Controls...
Page 25 Controls and Components A. Headlight High/Low Beam Switch E. Throttle Control When the switch is pushed, the headlight changes from low beam to high beam. It stays in the selected position until it is switched back. When in high beam position, the high beam indicator on the left side of the dash illuminates.
Page 26 Controls and Components F. Motor Stop Switch G. Cruise Control Switch “Cruise Control”, on page 3.16. H. Mode Button “Mode Button Operation”, on page 3.12. I. Turn Signal Switch When the turn signal switch is pushed in the left or right position, the corresponding front and rear turn signals flash.
Page 27 Controls and Components J. Horn Button K. Hazard Warning Flasher Switch When the switch is pressed, the turn signals flash to warn other drivers of situations, which include needing to stop or park, under emergency conditions. When the switch is pressed again, the hazard warning lights will stop flashing.
Page 28: Mode Button Operation
Controls and Components Mode Button Operation MODE button operation terminology  Tap (Left or Right) - A quick momentary slide of the MODE button to the left or right.  Slide (Left or Right) - A slide of the MODE button to the left or right and hold for approximately 0.5 seconds.
Page 29: Ride Modes
Controls and Components Ride Modes Note: You can switch between modes while riding, but if the throttle is engaged, the change will not be executed until the throttle is returned to the closed position. If the throttle is closed when switching modes, the change will take effect immediately. Your motorcycle left the factory with the following default ride modes ECO, STREET, SPORT, and RAIN.
Page 30 Controls and Components The STREET selection keeps acceleration and regenerative The SPORT selection allows the motorcycle to accelerate at a braking at a comfortable middle ground for everyday use. The significantly faster rate than other modes. Compared to ECO, the torque and power are increased over ECO, but less than SPORT.
Page 31 The RAIN riding By default, the CUSTOM riding screen features Synapse Blue screen features blue accented color. accent colors. Using the Zero Motorcycles smartphone app allows the rider to select a preferred accent color. Accent Colors: ...
Page 32: Cruise Control
Controls and Components Cruise Control 2. Press cruise control button once (quick press) to set the cruising speed. The selected cruising speed will display next to the cruise control icon on the dash. Note: Motorcycle must be traveling between the minimum and maximum cruise control speed before the cruise control functionality will be initiated.
Page 33: Heated Grips (If Equipped)
It is not necessary to come to a stop to adjust the heated grips. Your Zero Motorcycle may be equipped with heated grips. The Zero Motorcycles heated grips have a molded grip pattern (see arrow), which distinguishes them from standard option (non-heated) grips.
Page 34: Front Brake Lever Adjuster
Controls and Components Front Brake Lever Adjuster The position of the front brake lever can be adjusted by turning the adjustment knob (shaded) located on the pivoting end of the lever. Turning the knob clockwise or counter-clockwise will adjust the distance between the lever and the throttle control. 3.18...
Page 35: Dash Overview
Controls and Components Dash Overview 3.19...
Page 36 Controls and Components A. Gauges G. Heated Grips There are four quadrants around the charge indicator that The heated grips indicator will illuminate when the heated can be customized with different gauges or left blank. See grips are enabled. See “Heated Grips (if equipped)”, on “Dash Quadrant Gauges”, on page 3.25.
Page 37 Controls and Components M. Traction Mode This location shows the current mode of the Traction Control. See “Motorcycle Traction Control (MTC)”, on page 4.18. N. Power Meter The POWER meter indicates the amount of power being consumed while riding and the rate at which energy is feeding back into the power pack during the regenerative braking process.
Page 38: Warning Indicator Lights
Controls and Components Warning Indicator Lights 3.22...
Page 39 Controls and Components Armed/Live Indicator Indicates the motorcycle is live or ready to drive forward if the throttle is actuated. High Beam Indicator When the headlight high beam is on, this indicator illuminates blue and remains on until the high beam is turned off. Left Turn Signal Indicator Flashes green when the turn signal switch is pushed to the left.
Page 40 Controls and Components Temperature Warning Indicator If the light illuminates continuously, it indicates that one or more of the powertrain components have reached their temperature limit and performance will be reduced until the component has cooled sufficiently. See “Temperature Indicator”, on page 4.9.
Page 41: Dash Quadrant Gauges
Controls and Components Dash Quadrant Gauges 3.25...
Page 42 Controls and Components Gauge Option Text Displayed Units Quadrant Notes Empty A, B, C, or D Each gauge quadrant can be independently chosen to be empty. State of Charge Range A, B, C, or D Value range 0 to 100% Estimated Range Range miles or km...
Page 43: Dash Screens
Controls and Components Dash Screens Menu Screen Note: Before reading through the dash screen portion of this manual, read through “Mode Button Operation”, on page 3.12 and familiarize yourself with the terminology and functionality of the MODE button. Riding Screen The Menu Screen is displayed when accessed to set preferences to what displays on the Riding Screen, check battery status, check performance status, and check odometer...
Page 44: Preferences
Controls and Components Preferences Ride Interface Available menu options are: Selecting the Preferences option opens the Ride Interface menu  Brightness & Contrast and allows the rider to make changes to what is displayed on the Riding Screen.  Trip ...
Page 45 Controls and Components Brightness & Contrast To access the Ride Interface menu to make changes 1. From the Riding Screen, with the Motor Stop switch in the OFF position and/or the Kickstand in the down position, press the MODE button and release after approximately 1 second to enter the main Menu Screen.
Page 46 Controls and Components To select from the Brightness menu options 1. With the Brightness & Contrast selection highlighted, slide the MODE button left or right to scroll through the Brightness & Contrast options. 2. Press the MODE button to select Auto or manual brightness options.
Page 47 Controls and Components Trip To change which Trip (A or B) is shown on the Riding Screen 1. Press the MODE button once to toggle between Trip A and Trip B. Note: To exit to the Riding Screen, hold the MODE button to the left.
Page 48 Controls and Components Gauges 3. From the Preferences menu, tap the MODE button twice to the right to highlight the Gauges menu option. 4. From the Gauges menu option, press the MODE button once to enter the highlighted Gauges menus. There are four gauge quadrants positioned around the dash’s SoC display.
Page 49 Controls and Components Tap the MODE button to the left or right to scroll up and down the available gauges. Once the desired gauge has been highlighted, press the MODE button inward to make your selection. Note: To return to the gauge interface screen, slide the MODE button to the left.
Page 50 Controls and Components Time (On or Off) Note: To exit to the Riding Screen, hold the MODE button to the left. The time display can be Visible or Hidden. Those options are selected from this menu. To change time settings, see “Time &...
Page 51 Controls and Components Power & Torque 4. Press the MODE button once to toggle between Visible and Hidden options. Note: To exit to the Riding Screen, hold the MODE button to the left. The Power & Torque text on the dash display can be Visible or Hidden.
Page 52 Controls and Components Connectivity Bluetooth The Connectivity menu is located in the Preferences section of To connect to your smartphone to your motorcycle using the Menu Screen. The Connectivity menu is the area where Bluetooth®, see“Bluetooth® Pairing”, on page 4.3. Bluetooth®...
Page 53 Cellular menu option. Your motorcycle is connected through cellular networks, transmitting information to the Zero Motorcycles smartphone application at all times. This connectivity gives you the ability to monitor location status and alerts, edit and monitor charging, 4.
Page 54 Controls and Components Settings Time & Date The Settings menu is located in the Preferences section of the To access and set the Time & Date and change the Format Menu Screen. The Settings menu is the area where time and functionality, first start with accessing the Time &...
Page 55 Controls and Components To set the Time 8. To set the Minute, Press the MODE button once desired Minute is displayed. Note: To exit to the Time & Date menu for setting the Date, slide the MODE button to the left and hold for 0.5 seconds. Note: To exit to the Riding Screen, hold the MODE button to the left.
Page 56 Controls and Components 12. Tap the MODE button to the right or left to change the Year. 13. To set the Year, Press the MODE button once desired Year is displayed. Note: To exit to the Time & Date menu for setting the Date, slide the MODE button to the left and hold for 0.5 seconds.
Page 57 Controls and Components Units (Display Options) Units (Displayed) Units can be selected independently. To access and set the Distance, Speed, Time, and Temperature units, first start with accessing the Units menu: The Units that can be displayed on dash are: 1.
Page 58 Controls and Components To set the Distance units to be displayed on the dash To set the Speed units to be displayed 1. From the top of the Units settings menu, the Distance will be 1. From the Units settings menu, tap the MODE button left or highlighted.
Page 59 Controls and Components To set the Time format (am/pm or 24hr) to be displayed To set the Temperature format (°F or °C) to be displayed 1. From the Units settings menu, tap the MODE button left or 1. From the Units settings menu, tap the MODE button left or right to highlight the Time menu option.
Page 60 Controls and Components Language 3. From the Preferences menu, tap the MODE button eight times to the right to highlight the Language menu option. 4. From the Language menu option, press the MODE button once to enter the highlighted Language menu. To select a Language to be displayed Select a preferred Language to be displayed on the Menu Screens.
Page 61: Battery
Controls and Components Battery Status Battery status options are: Selecting the Battery option opens the Battery menu and allows  State of Charge (SoC) the rider to view the status of the battery and make changes to the Charge Target. ...
Page 62 Controls and Components State of Charge Estimated Range To access the State of Charge: To access the battery’s Estimated Range: 1. From the Riding Screen, with the Motor Stop switch in the 1. From the Riding Screen, with the Motor Stop switch in the OFF position and/or the Kickstand in the down position, OFF position and/or the Kickstand in the down position, press the MODE button and release after approximately 1...
Page 63 Controls and Components Plugged In/Unplugged Charging/Not Charging To access Plugged In or Unplugged status of a charging cable: To access the battery’s Charging status: 1. From the Riding Screen, with the Motor Stop switch in the 1. From the Riding Screen, with the Motor Stop switch in the OFF position and/or the Kickstand in the down position, OFF position and/or the Kickstand in the down position, press the MODE button and release after approximately 1...
Page 64 The Delay/Scheduled charging settings are adjusted exclusively 5. Press the MODE button once to toggle between Enable and using the Zero Motorcycles smartphone application. The setting Disable options. allows the rider to delay or schedule the charging of the power pack to take advantage of off-peak power rates.
Page 65 Charge (SoC) according to the rider’s range needs, which can to enter the highlighted Charge Target menu option. be estimated via the Zero Motorcycles smartphone application. 6. Press the MODE button once to toggle between the Enabled The Charge Target value is a percentage and can be set from and Disabled options.
Page 66 Controls and Components To enable the Charge Target To view the Charge Target Value 1. From the Charge Target menu, press the MODE button once 1. From the Charge Target menu, you can view the Charge to toggle between the Enabled and Disabled options. Target Value (from 0 to 100%).
Page 67: Performance
Controls and Components Performance To access the ABS (On/Off) functionality menu, see “Enable or Selecting the Performance option opens the performance Disable the ABS”, on page 4.16 Interface menu, where the ABS functionality can be switched On or Off. 3.51...
Page 68: Data
Controls and Components Data Odometer To access the Odometer data: Selecting the Data option opens the odometer and trip data menu list shows the status of: 1. From the Riding Screen, with the Motor Stop switch in the OFF position and/or the Kickstand in the down position, ...
Page 69 Controls and Components Trip A & B 6. The selected Trip odometer will be displayed. To access and reset the Trip A and B odometers: 7. Tap the MODE button to the right to highlight the Reset menu bar. 1. From the Riding Screen, with the Motor Stop switch in the 8.
Page 70 Controls and Components Errors 6. In the Errors screen, there is space to store up to five error codes. The most recent error will display at the top of the list. From the Errors menu, Tap the MODE button to the left or right to highlight the error you want to view.
Page 71 Controls and Components Firmware Version To clear the error 1. With the error displayed and the Clear selection bar To access the Firmware Version: highlighted, press the MODE button once to clear the error. 1. From the Riding Screen, with the Motor Stop switch in the Note: To exit to the Riding Screen, hold the MODE button to OFF position and/or the Kickstand in the down position, the left.
Page 72: Locking Your Helmet
Controls and Components Locking Your Helmet Your Zero SR/F motorcycle is equipped with two helmet hooks to secure helmets while parked. WARNING: Do not ride your motorcycle with a helmet secured to the helmet hook. A helmet hanging from the hook could interfere the rear wheel or suspension, resulting in a loss of control of the motorcycle.
Page 73: Tank Storage Compartment
Controls and Components Tank Storage Compartment Your Zero Motorcycle is equipped with a lockable tank storage compartment. The storage compartment lid can be locked/unlocked using the key in the lock located on the left side of the storage compartment. Note: The size of the storage compartment is determined by the equipment installed on your motorcycle.
Page 74 Notes 3.58...
Page 75: General Operation
General Operation Pre-ride Inspection WARNING! Under-inflation is a common cause of tire failure and Starting and Operating General Operation may result in severe tire cracking, tread separation, “blowout,” Before operating your Zero Motorcycle, check the following to or unexpected loss of motorcycle control causing serious injury make sure your motorcycle is ready to ride: or death.
Page 76: Carrying Passengers And Cargo
Your Zero SR/F has been designed to carry you and only one Your Zero SR/F is primarily intended for transporting you and a passenger. When you carry a passenger or cargo, you may feel passenger.
Page 77: Smartphone Application
Apple. Google Play® store is a registered trademark of Google. 1. On your smartphone, install the Zero Motorcycles application and confirm that your Bluetooth® connectivity is enabled. 2. From the Riding Screen, with the Motor Stop switch in the...
Page 78 General Operation 6. Press the MODE button to toggle between the Bluetooth® Note: When the Bluetooth® indicator on the dash display is Enabled Yes and No options. solid, your motorcycle and smartphone are paired over Bluetooth®. 7. On your smartphone, the application will prompt you with a Bluetooth®...
Page 79: Keys
 DO NOT attempt to use this key to start your motorcycle - you compartment and seat. may inadvertently invalidate the signals from the Black keys Your Zero SR/F was also supplied with a Yellow key. The Zero preventing the motorcycle from starting. Motorcycles dealer requires this yellow key to program new keys ...
Page 80: Key Switch/Steering Lock
General Operation Key Switch/Steering Lock Steering Lock Using the steering lock when parked prevents unauthorized use and helps prevent theft. This is a three-position switch that is located on the body, forward of the storage compartment. The switch positions are as To engage the steering lock: follows: 1.
Page 81: Motorcycle Tip-Over Sensor
General Operation Kickstand OFF Position This position is used to turn the motorcycle OFF, disabling the Use the kickstand to support the motorcycle while parked. electrical system. 1. To lower the kickstand, use your foot to guide it down. ON Position This position is used for operating the motorcycle.
Page 82: Operating Your Motorcycle
General Operation Operating Your Motorcycle vehicle and therefore practice is strongly recommended to perfect safe emergency stops. This section describes how to safely operate your motorcycle. Stopping Your Motorcycle Starting To stop your motorcycle: 1. Turn the key switch to the ON position. 1.
Page 83 If you do not moderate your speed/power, the motorcycle’s system will Zero Motorcycles has developed the most advanced passively reduce your speed/power until your Zero Motorcycle can air-cooled electric powertrain for your Zero Motorcycle, maintain its maximum allowable thermal state;...
Page 84 General Operation Temperature Gauges The battery (power pack) and motor temperature gauges are equipped with indicator bars that change colors depending upon their temperature at the time. Note: The battery and motor temperature gauges do not have a numerical value display function. Color Motor Temperature Range °...
Page 85: Vehicle Range
50% City / 50% We suggest that you ride conservatively when you first get your Highway. Zero SR/F motorcycle, to get to know your motorcycle and your “Specifications”, on page 8.2 for these ranges.
Page 86: Maximizing Your Range
General Operation Maximizing Your Range Range varies in electric motorcycles similarly to how it varies in gas motorcycles. However, the big difference between electric and gas is that energy consumption is averaged over a shorter distance on an electric motorcycle. Electric motorcycles are designed for convenient daily recharges versus less frequent and less convenient trips to the gas station.
Page 87 General Operation 4.13...
Page 88 General Operation 4.14...
Page 89: Anti-Lock Braking & Traction Control Systems
Anti-lock Braking & Traction Control Systems ABS (Anti-lock Braking System) then turn the key to the OFF position, wait for approximately 5 Anti-lock Braking & Traction Control Systems seconds, then turn it back to the ON position. The ABS light WARNING: ABS prevents the wheels from locking, therefore should extinguish once both wheels reach 3 mph (5 km/h) and maximizing the effectiveness of the braking system in...
Page 90 Anti-lock Braking & Traction Control Systems Enable or Disable the ABS WARNING: When the ABS is disabled, the motorcycle will operate as a non-ABS equipped motorcycle, potentially with increased stopping distance and unpredictable brake control. To access the ABS (Enable/disable) functionality menu: 1.
Page 91 ABS system. If an ABS system fault exists, take your motorcycle to an authorized dealer at your earliest convenience to have the ABS system repaired. If there are no dealers in you area, call Zero Motorcycles Customer Service. See “Customer Assistance ”, on page 9.9.
Page 92: Motorcycle Traction Control (Mtc)
Anti-lock Braking & Traction Control Systems Motorcycle Traction Control (MTC) Note: The MTC warning indicator can illuminate if a traction control triggering event (the rear tire has slipped or the system WARNING: Traction control reduces the rear wheel from has detected an error) has been experienced. To reactivate the spinning in some riding conditions, therefore maximizing the MTC, see “Enabling the Traction Control”, on page 4.20...
Page 93 Anti-lock Braking & Traction Control Systems  The RAIN selection is for reduced performance riding, while Traction Control Modes promoting maximum traction (least amount of rear wheel slip) on traction-challenged surfaces.  The OFF mode selection disables the traction control functionality.
Page 94 Anti-lock Braking & Traction Control Systems Disabling the Traction Control Enabling the Traction Control WARNING: When the Traction Control is disabled, the To enable the Traction Control: motorcycle will operate as a non-Traction Control equipped 1. Ensure that the motorcycle is Armed (the key switch is keyed motorcycle, with no control of the amount of rear wheel slip.
Page 95: Drag Torque Control (Dtc)
Anti-lock Braking & Traction Control Systems Drag Torque Control (DTC) automatically reduce the amount of drag torque to assist in maintaining rear wheel traction. WARNING: Drag Torque Control reduces the amount of rear The DTC is disabled when the ABS indicator is wheel slippage in some riding conditions, therefore maximizing illuminated.
Page 96 Notes 4.22...
Page 97: Power Pack And Charging
Note: The power pack will not charge at temperatures below 32°F (0°C) or above 122°F (50°C). Zero Motorcycles power packs have been designed to operate under normal temperatures and environmental conditions. However, the lithium-ion batteries used in the power packs, age is based on usage cycles as well as calendar time.
Page 98: How To Identify Your Charger
BMS - it just silently performs its job as you charge, ride, and store your motorcycle. Standard and Premium models of the Zero SR/F have a 3 kWh charger located above the front of the power pack (A).
Page 99: Charging The Power Pack
Power Pack and Charging Charging the Power Pack To charge using the standard on-board charging equipment WARNING: Always charge the Zero power pack in a location that is well-ventilated and away from combustible materials. If charging your Zero Motorcycle outdoors, avoid charging in the rain.
Page 100: Power Tank (If Equipped)
Power Pack and Charging Power Tank (if equipped) 2. The dash will switch to the charging screen, which displays the SoC (percentage), time left to charge, charging current amperage, riding range on current charge, and charging kilowatts. 3. The charging icon flashes as the power pack is being charged.
Page 101: Charging Levels (Times)
Charging Levels (Times) Europe The charging connector is an IEC 62196 Type 2 (AKA The time it takes to charge the Zero SR/F is determined by the Mennekes). type of charging cable connected to the motorcycle, the charging equipment installed on the motorcycle, and the power rating...
Page 102: Charging Cable Requirements
Power Pack and Charging Add-On Electrical Equipment Rest of the World The charging connector is an IEC 62196 Type1 (AKA J1772). WARNING : Do not add electrical components to your motorcycle unless they have been approved by Zero Level 1 Connection is from a domestic wall outlet.
Page 103: Maintaining Your Motorcycle
Maintaining Your Motorcycle Owner’s Responsibilities Maintenance Maintaining Your Motorcycle Listed below, are the responsibilities afforded to the owner:  This owner’s manual (supplied on a USB flash drive) should be considered a permanent part of this motorcycle and should remain with it even if the motorcycle is subsequently sold.
Page 104: Parts/Maintenance Items
Maintaining Your Motorcycle Parts/Maintenance Items Scheduled Maintenance The proper replacement parts and fluid to use for maintaining The required maintenance schedule that follows, specifies how your motorcycle are listed in the table below. often you should have your Zero Motorcycle serviced and what items need attention.
Page 105 Maintaining Your Motorcycle ITEM ROUTINE EVERY INITIAL INITIAL ODOMETER MILEAGE READING RIDE 600 mi 4K mi 8K mi 12K mi 16K mi 20K mi (1K km) (7K km) (13K km) (19K km) (25K km) (31K km) 1 month 6 months 12 months 18 months 24 months...
Page 106 Maintaining Your Motorcycle ITEM ROUTINE EVERY INITIAL INITIAL ODOMETER MILEAGE READING RIDE 600 mi 4K mi 8K mi 12K mi 16K mi 20K mi (1K km) (7K km) (13K km) (19K km) (25K km) (31K km) 1 month 6 months 12 months 18 months 24 months...
Page 107 Maintaining Your Motorcycle ITEM ROUTINE EVERY INITIAL INITIAL ODOMETER MILEAGE READING RIDE 600 mi 4K mi 8K mi 12K mi 16K mi 20K mi (1K km) (7K km) (13K km) (19K km) (25K km) (31K km) 1 month 6 months 12 months 18 months 24 months...
Page 108: Component Fasteners
Maintaining Your Motorcycle Component Fasteners Periodically check and tighten the following fasteners on your motorcycle. Location Item Torque Notes Upper/Lower triple clamps pinch bolts 16 lb·ft (22 Nm) Use LOCTITE® 242® (or equivalent) Rear sprocket to wheel bolts 26 lb·ft (35 Nm)) Use LOCTITE®...
Page 109 Maintaining Your Motorcycle Left Side of Motorcycle Refer to Torque table on page 6.6.
Page 110 Maintaining Your Motorcycle Right Side of Motorcycle Refer to Torque table on page 6.6.
Page 111: Power Pack
Power Pack Power Pack 4. Dispose of the power pack according to your state and local Power Pack laws. It is encouraged that the power pack be recycled rather CAUTION: Never store your motorcycle at a state of charge less than disposed of in landfills.
Page 112: General Maintenance
General Maintenance Brakes Your Zero SR/F is equipped with separate front and rear General Maintenance hydraulic braking systems each with their own fluid reservoir. WARNING: Brake fluid is highly toxic - keep containers sealed The fluid level in the reservoirs may drop slightly during normal and out of the reach of children.
Page 113 General Maintenance Front Brake Fluid Reservoir Rear Brake Fluid Reservoir Inspect the level of the front brake fluid, visible through the reservoir. If the fluid level is below the LOWER level mark, add brake fluid until it reaches the UPPER level mark. Note: The motorcycle should be in an upright position prior to checking fluid level.
Page 114 0.04 in (1 mm). If the brake pads are worn they should be Overfilling will cause fluid leakage while riding. replaced immediately before riding your Zero SR/F. 4. Inspect the cap seal ensuring that it is free of any wear or damage then reinstall the cap.
Page 115 General Maintenance Brake Disc Inspection Brake Pad Replacement The thickness of the brake discs should be checked regularly. Bedding in new brake pads and/or new brake discs is Replace brake rotor immediately, if less than minimum recommended to ensure proper brake performance and thickness.
Page 116: Suspension
General Maintenance Suspension Front  For maintenance, see “Maintenance Schedule”, on page 6.2.  To adjust the fork, see “Front Suspension Adjustment”, on page 6.15. Rear WARNING : The shock absorber assembly contains highly pressurized gas. Rear brake pads  Do not attempt to tamper with or open the cylinder or shock. WARNING: With new brake systems or just new pads, the first ...
Page 117: Front Suspension Adjustment
General Maintenance Front Suspension Adjustment To Check the Sag Value: 1. Support your motorcycle upright on a stand with the front This motorcycle is equipped with Showa SFF-BP (Separate wheel off the ground. Function Forks - Big Piston) forks, which improves adjustability and provides a significant weight advantage.
Page 118 General Maintenance Example: Measurement Operator Value 3.93 in (100 mm) 2.16 in (55 mm) 1.77 in (45 mm) In this example, the total sag is 1.77 in (45 mm). Refer to the box below for the correct sag. Recommended total sag = 1.57 in (40 mm) Note: If the total sag is greater than the recommended value, the spring preload should be adjusted.
Page 119 General Maintenance Spring Preload Adjustment Rebound Damping The spring preload adjuster is located on the top of the fork tube Rebound damping determines fork suspension rebound and is adjusted by inserting a 6 mm hex wrench and turning behavior. Due to the design of the SFF-BP fork, always adjust clockwise or counterclockwise.
Page 120 General Maintenance Compression Damping harshly. If the fork is bottoming out, turn the adjuster one click at a time until the bottoming out stops. Compression damping determines fork suspension compression behavior. CAUTION: Adjusters should never be forced completely clockwise or counterclockwise; always leave one click of Due to the design of the SFF-BP fork, always adjust rebound adjustment in either direction.
Page 121: Rear Shock Adjustment
General Maintenance Rear Shock Adjustment To Check the Sag Value: 1. Support your motorcycle on a stand with the rear wheel off Measuring Preload the ground. Obtaining the correct rear spring preload (sag) is critical for proper handling. The spring preload must be set to match the weight of the rider.
Page 122 General Maintenance Example: Measurement Operator Value 23.62 in (600 mm) 21.59 in (548.5 mm) 2.03 in (51.5 mm) The total sag is 2.03 in (51.5 mm). Refer to the box below for the correct sag. Recommended total sag = 1.83 in (46.5 mm) Note: If the total sag is greater than the recommended value, the spring preload should be adjusted.
Page 123 General Maintenance Spring Preload Adjustment Rebound Adjustment The rebound (tension) damper adjuster screw is at the top of the 1. Clean any dirt or debris from the slots of the shock adjusting shock. Printed on the shock, is “H” meaning Hard (MAX, which collar.
Page 124 General Maintenance Compression Adjustment bottoming out, turn the adjuster one click at a time until the bottoming out stops. Note: Adjusters should never be forced completely “Soft” or “Hard”; always leave one click of adjustment in either direction. Factory Supplied Rear Suspension Settings The following information will allow you to adjust the rear suspension back to the factory settings.
Page 125: Wheels And Tires
If either of the wheels or tires are found to have any of the above conditions, replace the wheel or tire immediately. Tire Replacement WARNING : ONLY replace the tires with Zero Motorcycles approved radial tires. See “Specifications”, on page 8.2.
Page 126: Drive Belt
General Maintenance Drive Belt Checking Drive Belt Tension Proper belt tension is essential for optimum operation of the The drive belt provides low maintenance and quiet operation drive system. with minimal stretch. Keep dirt, grease, oil, and debris off the belt and sprockets.
Page 127 General Maintenance Gates® Carbon Drive™ Smartphone Application The drive belt tension can be checked by using the Gates® Carbon Drive™ Smartphone application, which measures belt tension frequency. The application is available for free to download at both the Apple iTunes® store and Google Play® store. iTunes® is a registered trademark of Apple.
Page 128 General Maintenance Drive Belt Tension Tester Note: Whenever possible, the preferred Gates® Carbon Drive™ Smartphone application should be used when adjusting the drive belt tension. See “Gates® Carbon Drive™ Smartphone Application”, on page 6.25. The Tension Tester has a plastic measurement arm, located in a slot.
Page 129 General Maintenance Drive Belt Adjustment Procedure Note: Adjust both sides (left and right) equally. 1. Remove key from the key switch. 2. Remove rear fender arm. 3. Loosen the rear axle nut. 1. Remove the key from the key switch. 2.
Page 130: Seat Removal
General Maintenance Seat Removal The rider’s seat must be removed to gain access to the 12 volt battery and 12 volt fuse center. Removing the rider’s seat 3. Remove bolt securing the rider’s seat to the frame. Torque - 8 lb·ft (11 Nm).
Page 131: Headlight Alignment
The motorcycle is shipped with the headlight at a 0.5-2.5% dip. The headlight/running light assembly is sealed and is non-serviceable. Please contact your Zero Motorcycles dealer for replacement. The adjustment screw is located on the back of the headlamp on the left side.
Page 132: Turn Signal Light Bulb Replacement
The brake/tail light assembly is a sealed non-serviceable LED 1. Remove the turn signal lens screw and remove the lens. unit. Please contact your Zero Motorcycles dealer for 2. Push in on the bulb, turn the bulb counterclockwise, and replacement.
Page 133: 12 Volt Battery
General Maintenance 12 Volt Battery Charging the 12 volt battery WARNING : Do not attempt to charge the 12 volt battery if the WARNING: DO NOT connect any accessories directly to the 12 voltage has fallen below 10V. A 12 volt battery with voltage less volt battery.
Page 134 General Maintenance Removing the 12 volt battery 1. Remove key from key switch. 2. Remove rider’s seat. See “Seat Removal”, on page 6.28. 4. Remove bolt securing cable to negative (-) battery terminal. 5. Slide back cover from positive (+) battery terminal and remove bolt securing cable to terminal.
Page 135: 12 Volt Accessory Connectors
Zero approved add-on electrical accessories. If you  12 volt Auxiliary Outlet have any questions on the connection of 12 volt accessories,  Brake Light contact your Zero Motorcycles dealer.  Motor Controller  Dash  OBDII Port 6.33...
Page 136 General Maintenance 12 Volt Fuse Center To access the 12 volt fuse center: The 12 volt fuse center is located underneath the rider’s seat. 1. Remove rider’s seat. See “Seat Removal”, on page 6.28. The fuse center (shaded) is equipped with a protective cover that must first be opened to gain access to the fuses.
Page 137 General Maintenance The 12 volt fuse values are listed below: Fuse Rating Circuits Controlled Cell Module ABS-9 Valve PDU (Power Distribution Unit) PDU (Power Distribution Unit) PDU (Power Distribution Unit) Dash ABS-18, Motor 6.35...
Page 138 General Maintenance High Voltage Fuses 6. Install cover and secure with bolt. Torque - 0.6 lb·ft (0.8 Nm). The high voltage fuses are located on the left side of the power The high voltage fuse values are listed below: pack. Fuse Rating Circuits Controlled...
Page 139: Cleaning
General Maintenance Cleaning Washing WARNING : Do not use high-pressure washers (like those at CAUTION: Improper cleaning can damage electrical coin-operated car washes) as these can damage certain parts. components, cowlings, panels, and other plastic parts. Do not use steam or high -pressure water cleaner systems; they can CAUTION: Do not use any harsh chemical products on plastic cause water intrusion of bearing, seals, and electrical parts.
Page 140: Parking And Long Term Storage
General Maintenance Parking and Long Term Storage WARNING : Opening of the power pack is for trained Zero Motorcycles technicians. Please be aware that incorrect  Whenever you plan on not riding or storing your motorcycle handling of a Zero power pack can be dangerous. DO NOT for extended periods of time (more than 30 days), it is OPEN! recommended that you charge the power pack to...
Page 141: Troubleshooting
Do not touch, attempt to remove or replace any high voltage yourself. If you are unable to solve an issue with your Zero SR/F parts, wiring (identified by the orange outer sleeving) or electric motorcycle, take it to an authorized dealer at your connectors.
Page 142: System Notifications
Troubleshooting System Notifications Code Notification Message A system notification is generated and appears on bottom of the Acquiring Keys dash for 5 seconds when a non-critical event occurs. Key Acquired Insert Next Key Key Error - Insert Key Again Max number of Keys Reached Keys successfully stored Storage Mode Active Storage Mode Inactive...
Page 143: Dash Error Codes
Troubleshooting Dash Error Codes If an error code has been recorded, it can be retrieved from the dash Display A. See “Errors”, on page 3.54. If an error occurs, the error message will briefly appear at the Refer to the following table to identify the error associated with bottom of the riding screen.
Page 144 Troubleshooting Code CEL* Fault Fault Description High Throttle Throttle Fault.  Torque Fault Torque Fault, No valid torque input provided from MSC.  Torque Fault Torque Fault.  Throttle Fault Throttle Fault.  CAN Fault Powertrain CAN Communication Fault.  Mode Fault Reinstall Ride Modes through Smartphone App.
Page 145 Troubleshooting Code CEL* Fault Fault Description  12V Low Voltage Fault 12V system fault. HVIL Open Fault Loose connection detected in power pack harness. Self test Fail Disconnect charger. Key Off for 2 minutes and then try again. Battery Module Ineligible Disconnect charger.
Page 146: Cold And Hot Weather Considerations
Troubleshooting Cold and Hot Weather Considerations 2. the power pack is left on the charger continuously. 3. the power pack is initially topped off at a temperature above Cold Weather 32°F (0°C). Cold weather operation of the motorcycle has no permanent Storage temperatures below -31°F (-35°C) may result in impact on its power pack/cells;...
Page 147 Troubleshooting Hot Weather Operation Operation of the motorcycle in hot temperatures should not result in any noticeable performance changes. However, the BMS will not allow motorcycle operation and its associated power pack discharge above 140°F (60°C), as measured at the power pack.
Page 148: Safety Interlocks
Troubleshooting Safety Interlocks Charger-Disable Interlock When the charger is attached and plugged in to AC power, the If the BMS detects a serious internal fault, it can take either or BMS communicates with the charger. The BMS can send a both of two actions to prevent damage to the power pack: signal to the charger requesting that charging terminates ...
Page 149: Vehicle Identification Number
Vehicle Identification Number VIN Breakdown Technical Specifications Vehicle Identification Number The following breakdown of the VIN will help you understand the significance of each digit or character in case you need to reference it when contacting Zero Motorcycles or ordering parts.
Page 150: Specifications
Specifications Zero SR/F (Europe) Specifications MOTOR Type Z-Force® 75-10 enhanced thermal efficiency, passively air-cooled, interior permanent magnet AC motor Controller High efficiency and power dense, 900 amp, 3-phase AC controller with regenerative deceleration Estimated Top Speed (max) 200 km/h Estimated Top Speed (sustained)
Page 151 Rear Wheel 5.50 x17 TIRES Front Tire Pirelli Diablo Rosso III 120/70-17 Zero Motorcycles Factory installed tires Rear Tire Pirelli Diablo Rosso III 180/55-17 Pirelli Angel GT 120/70 ZR17 M/C (58W) TL Front Tire Michelin Road 5 120/70 ZR17 M/C (58W) TL...
Page 152 2.0 hours (95% charged) * See “Charging Levels (Times)”, on page 5.5 for more information. ** Premium SR/F 3 kW charger utilizes power supplied from pin specific to a 3-phase charging point. RANGE According to EU 134/2014 Annex VII 158 km...
Page 153 0.55 L/100 km Equivalent Fuel Economy (highway) 1.05 L/100 km DIMENSIONS Wheel Base 1,450 mm Seat Height 787 mm Rake 24.5 degrees Trail 94 mm WEIGHTS Standard SR/F Premium SR/F Curb Weight 220 kg 226 kg Carrying capacity 234 kg 228 kg...
Page 154: Zero Sr/F (Rest Of The World)
Specifications Zero SR/F (Rest Of The World) MOTOR Type Z-Force® 75-10 enhanced thermal efficiency, passively air-cooled, interior permanent magnet AC motor Controller High efficiency and power dense, 900 amp, 3-phase AC controller with regenerative deceleration Estimated Top Speed (max) 124 mph (200 km/h)
Page 155 Rear Wheel 5.50 x17 TIRES Front Tire Pirelli Diablo Rosso III 120/70-17 Zero Motorcycles Factory installed tires Rear Tire Pirelli Diablo Rosso III 180/55-17 Pirelli Angel GT 120/70 ZR17 M/C (58W) TL Front Tire Michelin Road 5 120/70 ZR17 M/C (58W) TL...
Page 156 Specifications POWER SYSTEM Standard SR/F Premium SR/F Type Z-Force® Li-Ion Intelligent Power Pack Z-Force® Li-Ion Intelligent Power Pack Maximum Capacity 14.4 kWh 14.4 kWh Nominal Capacity 12.6 kWh 12.6 kWh Charger Type 3 kW Integrated 6 kW Integrated Input Universal 100 - 240 V AC...
Page 157 57.1 in (1,450 mm) Seat Height 31.0 in (787 mm) Rake 24.5 degrees Trail 3.7 in (94 mm) WEIGHTS Standard SR/F Premium SR/F Curb Weight 485 lb (220 kg) 498 lb (226 kg) Carrying capacity 515 lb (234 kg) 502 lb (228 kg)
Page 158 Notes 8.10...
Page 159: Limited Warranty Information
North American model 2020 wheels and electrical sub-assemblies, and approved Zero Zero SR/F motorcycles (“2020 Zero Motorcycle” or “2020 Zero accessories installed at the time of purchase by an authorized Motorcycles”). It is provided at no additional cost during the Zero dealer.
Page 160: What Is The Coverage Period Of This Limited Warranty
The duration of this Limited Warranty for non-demonstrator 2020 The duration of this Limited Warranty depends upon whether Zero Motorcycles, not including the Power Packs, is a period of your 2020 Zero Motorcycle is a demonstrator or a two (2) years from the original “in-service date.”...
Page 161: What Is Not Covered By This Limited Warranty
The duration of this Limited Warranty for demonstrator 2020 reduction in range/capacity that Power Packs can yield over Zero Motorcycles, not including the Power Packs, is a period of time and usage. Depending on use and storage conditions, two (2) years and 90 days from the original “shipment date.”...
Page 162 Limited Warranty Information  2020 Zero Motorcycles and Power Packs used for racing or Motorcycle with proper safety equipment as described in the Owner’s Manual, in accordance with local regulations. other competitive events;  “Proper use” also means never storing and/or leaving the ...
Page 163: What Other Limitations Or Disclaimers Apply To This Limited Warranty
The following additional limitations and disclaimers apply to this operational problem; Limited Warranty:  2020 Zero Motorcycles severely damaged or declared to be a  THIS LIMITED WARRANTY IS THE ONLY EXPRESS total loss by an insurer, or motorcycles substantially...
Page 164: What Are Your Responsibilities As A Customer
Limited Warranty Information What Are Your Responsibilities As A Customer? PERSONAL PROPERTY, LOSS OR TIME, OR INCONVENIENCE. Some States do not allow the exclusion or As the owner of a product covered by this Limited Warranty, it is limitation of incidental or consequential damages, so the your responsibility to read and understand the Owner’s Manual, above limitation or exclusion may not apply to you.
Page 165: What Will Zero Do Under This Limited Warranty
In all other States, Zero asks that you give it written notice of any service difficulty or issue. Please send your written notification to Zero at the following address: Zero Motorcycles Inc. Attn: Customer Service 380 El Pueblo Road Scotts Valley, CA 95066...
Page 166: How Do You Obtain Service Under This Limited Warranty
Warranty services may be obtained by contacting your local If you sell your 2020 Zero Motorcycle, please visit the Zero Zero Motorcycles dealer. Please refer to the dealer locator on our website and access the owner resources section to fill out the website (www.zeromotorcycles.com/locator) for your nearest...
Page 167: Customer Information
 Motor serial number (if visible) Note: An motorcycle information chart is provided on the inside of the front cover to record this information. Zero Motorcycles Inc. can be contacted as follows: Zero Motorcycles Inc. 380 El Pueblo Road Scotts Valley, CA 95066...
Page 168: Reporting Safety Defects
Zero Motorcycles Inc. inform your Zero Motorcycles authorized dealer. If you are To contact NHTSA, you may call the Vehicle Safety Hotline unable to resolve the issue with your Zero Motorcycles toll-free at: authorized dealer you can contact Zero Motorcycles Inc.
Page 169: Maintenance Record
Maintenance Record Service History Maintenance Record Maintenance Record 8,000 miles (13,000 km) or 12 months After you have had your Zero Motorcycle serviced, please make Odometer reading: Date: sure that the appropriate maintenance record has been Notes: completed. Use the space under “Notes” to record issues you want to remind yourself about or mention at the next service.
Page 170 Maintenance Record 20,000 miles (31,000 km) or 30 months 32,000 miles (49,000km) Odometer reading: Date: Odometer reading: Date: Notes: Notes: Performed by: Performed by: 24,000 miles (37,000 km) or 36 months 36,000 miles (55,000 km) Odometer reading: Date: Odometer reading: Date: Notes: Notes:...
Page 171 Maintenance Record 44,000 miles (67,000 km) 56,000 miles (85,000 km) Odometer reading: Date: Odometer reading: Date: Notes: Notes: Performed by: Performed by: 48,000 miles (73,000 km) 60,000 miles (91,000 km) Odometer reading: Date: Odometer reading: Date: Notes: Notes: Performed by: Performed by: 52,000 miles (79,000 km) 64,000 miles (97,000 km)
Page 172 Maintenance Record 68,000 miles (103,000 km) 80,000 miles (121,000 km) Odometer reading: Date: Odometer reading: Date: Notes: Notes: Performed by: Performed by: 72,000 miles (109,000 km) 84,000 miles (127,000 km) Odometer reading: Date: Odometer reading: Date: Notes: Notes: Performed by: Performed by: 76,000 miles (115,000 km) 88,000 miles (133,000 km)
Page 173 Disabling ..................4.16 Connectivity ..................3.36 Warning Indicator .................4.17 Contact information Accessories ................... 1.4 NHTSA .....................9.10 Accessory Connectors (12 volt) .............6.33 Zero Motorcycles ................9.9 Cruise Control ................3.10 3.16 Battery ....................6.31 12 Volt .....................6.31 Dash .......................3.19 High voltage ..................5.1 Brightness & Contrast ..............3.29 Bluetooth ..................3.20...
Page 174 Index Emissions Information ................ 1.4 Ignition switch..................4.6 Errors Important Operating Information ............. 2.2 Access Errors ................3.54 Inspection - Pre-ride ................4.1 Error Code Definitions ..............7.3 Keys ......................4.5 Firmware Version ................3.55 Kickstand ..................3.5 Fuses ..................... 6.33 12 Volt Fuse Center ..............
Page 175 Index Operating Your Motorcycle ............... 4.8 Safe Riding Information..............1.2 Braking ..................4.8 4.15 Safety Interlocks ................... 7.8 Stopping.................... 4.8 Seat Removal ..................6.28 Tip-over sensor................4.7 Serial Number Owner’s Responsibilities..............6.1 Motor....................1.5 Power Pack ..................1.5 Smartphone Application ..............4.3 Parking ....................6.38 Specifications..................
Page 176 Index Technical Specifications Warning Lights..................3.22 SR/F (Europe) ................. 8.2 Warranty SR/F (Rest Of The World) ............8.6 Coverage ..................9.1 Time Exclusions ..................9.3 Display on Dash (am/pm or 24hr) ..........3.41 Transfer Of Ownership And Warranty ........9.8 Format (am/pm or 24hr) .............
Page 177 First Responder Information – High Voltage Component Locations First Responder Information – High Voltage Component Locations...
Page 178 ZEROMOTORCYCLES.COM 88-09113-01...

Zero Motorcycles SR/F Owner's Manual

Introduction

Identification Number Locations

General Safety Precautions

Location of Important Labels

Controls and Components

General Operation

Anti-Lock Braking & Traction Control Systems

Power Pack and Charging

Maintaining Your Motorcycle

Power Pack

General Maintenance

Troubleshooting

Vehicle Identification Number

Specifications

Limited Warranty Information

Customer Information

Maintenance Record

Quick Links

Need help?

Questions and answers

Related Manuals for Zero Motorcycles SR/F

Summary of Contents for Zero Motorcycles SR/F

Table of Contents