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Vertex Wireless VW400 Series User Manual

Cdma ev-do rev.a terminal
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Summary of Contents for Vertex Wireless VW400 Series

  • Page 1 V.0.7E p a g e...
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  • Page 3: Table Of Contents

    1. INSTALLATION GUIDE 1.1. FRONT, SIDE AND REAR VIEW OF VW400 1.2. CHECKING THE COMPONENTS 1.3. SIM CARD INSTALLATION 1.4. BATTERY INSTALLATION 1.5. INSTALLATION OF THE ANTENNA AND LOCATION OF THE EQUIPMENT FOR VOICE SERVICE 1.6. DESKTOP INSTALLATION 1.7. WALL MOUNTING 2.
  • Page 4 Welcome to your VW400 VW400 is a Fixed Wireless Terminal designed to provide better wireless connectivity between wire telephone and EV-DO DATA with high sensitivity to receive signal and large transmitting power to expand extensively the effective coverage of CDMA EV-DO Rev.A service. Main function &...
  • Page 5 For your safety Here is important information for safe and efficient operation. Please read this information before using your VW400. For optimal performance, install this indoors. When specially used in an outdoor area, it may not work in below 0℃ or over 50℃.

  • Page 6: Installation Guide

    Installation guide 1.1. Front, Side and Rear View of VW400 p a g e...

  • Page 7: Checking The Components

    1.2. Checking the components Check to make sure that you have all the parts shown below after opening the package. If any piece is missing or broken, please call your agent or customer service. 1. MAIN UNIT 2. USER MANUAL 3.

  • Page 8: Sim Card Installation

    1.3. SIM card installation 1. Disconnect the power supply. 2. Open battery cover on the bottom side of the VW400. 3. Disconnect the DC power cable to VW400 4. Take out the battery pack in the right position between the hold bars 5.

  • Page 9: Battery Installation

    1.4. Battery installation 1. Disconnect the power supply. 2. Open battery cover on the bottom side of VW400. 3. Connect the DC power cable to VW400. 4. Close the battery cover. 5. Connect the power supply to VW400. p a g e...

  • Page 10: Installation Of The Antenna And Location Of The Equipment For Voice Service

    1.5. Installation of the antenna and location of the equipment for voice service Before you select a localization to place VW400, you should read the section for their Security in the first part of this manual. You can place it in a plane area just as the floor, the walls or the desk or table. 1.
  • Page 11 IF THE PIN OF THE SIM CARD (CHIP) IT IS ACTIVATED AND SHE/HE IS NOT CARRIED OUT THE PREVIOUS PROCEDURE CORRECTLY, THE SIM CARD WILL BE ABLE TO BE BLOCKED AND YOU WILL HAVE TO ENTER THE NUMBER PUK TO UNBLOCK IT (TO CONSULT SECTION 4.9).

  • Page 12: Desktop Installation

    1.6. Desktop installation Before you select a location to place VW400, you must read “For your safety” section in the first part of this manual. You can place it on the flat surface area such as above ground, on the walls, or table. 1.

  • Page 13: Wall Mounting

    1.7. Wall mounting 1. Mark two mounting hole locations to match the screw hole in the back of VW400. 2. Drill two holes at the marked locations. 3. Tighten the screws until the head is about 3~5mm from the wall. 4.

  • Page 14: Basic Operation

    Basic Operation 2.1. Getting to know the terminal LED Indications Color Meaning Green(Blinking) Power is being supplied by the AC adapter Green(Solid) Full Charged Power is being supplied by the battery Power Orange Mid Power is being supplied by the battery Low Power is being supplied by the battery Power is off or power is being supplied by battery Green...
  • Page 15 SOUND Indications Type Condition Meaning Normal dial Tone Continuous Terminal is in service area with adequate signal 1.5sec on No Service Tone Terminal cannot make or receive calls (No signal) 800msec off Outgoing call 800msec on Terminal is configured to block outgoing call but it restriction tone 200msec off can receiving incoming calls...

  • Page 16: Power On/Off

    2.2. Power On/Off Power switch is located on the bottom side of terminal ◦ Turn on the unit by moving switch to ON position. ◦ Turn off the unit by moving switch to OFF position. Note : When you turn on the terminal, it automatically searches for service signal. After successfully acquiring service signal, the Signal LED turns to green, orange or red depending on signal strength.

  • Page 17: Making Calls

    2.3. Making Calls 1. Check to see that your terminal is turned on. 2. Pick up the handset of the phone. 3. If you hear the dial tone, dial the desired telephone number, using the numeric keypad. 4. Wait for about 3~9 seconds until the call is automatically made by the terminal. Note: Press <#>...

  • Page 18: Advanced Features

    2.5. Advanced Feature You can follow below code table to control VW400. MENU EXAMPLE REMARK Enter the menu item by pressing ## and the menu option. 1. Adjusting Voice <#><#><1><1><*>(louder) 1. Sound <*>Louder / <#>Lower Volume <#><#><1><1><#>(lower) 0. No Caller ID <#><#><2><1><0>...
  • Page 19 MENU EXAMPLE REMARK Enter the menu item by pressing ## and the menu option. Old lock code,(Tone), To change from “0000” to “1234” 1. Changing New lock code,(#), <#><#><3><1><0><0><0><0>(confirmation tone) Lock code New lock code <1><2><3><4><#><1><2><3><4><#> again,(#) 2. Restricting Lock code, <*>Off If lock code is <0><0><0><0>: Outgoing <#><#><3><2><0><0><0><0><*>(off )
  • Page 20 EV-DO Data Service 3.1. Installing VW400 Manager onto PCs (Window Users) The entire process will take approximately 10 minutes to complete. (Take Windows XP as an example) 1) Please insert the modem into the PC. Once the modem is plugged, the installation will be started automatically. 2) Once the installation is completed, the Connection Manager and USB Driver is installed into the PC.

  • Page 21: Installing Vw400 Manager On To Pcs (Mac)

    2) Copy following two items: VertexWireless_SerialPort installer and Uninstaller and paste at “Applications Folder”. 3) Installing “Vertex Wireless _ Serial port Installer” and then restart your computer. 4) Insert your USB modem into any available USB port, and wait for the VWMF icon to be appeared on your desktop.
  • Page 22 5) Go to “System Preference” -> Click “Network” 6) “Show” setting Vertex wireless Multi-Function. -> “PPP Options” Check each Option 22 | p a g e...
  • Page 23 7) “Modem “ Select “ Vertex Wireless Multi-Function” 8) Go to PPP and configure connection parameters as below. ○ Service Provider : Enter the name to be displayed on the “Profile Name” ○ Account Name : If required, enter the User ID for the Network provider.

  • Page 24: Checking The Proper Installation Of The Driver

    3.3. Checking the proper installation of the Driver If the Driver has been installed properly, it is possible to check the proper operation from Control Panel (the example below is for Windows XP) 1) Start Control Panel 2) Select “System” 3) Select “Device Manager”...
  • Page 25 4) As shown in below with boxes that shows “Vertex Wireless CDMA USB Modem” and “Vertex Wireless CDMA USB Serial Device”, the Driver has been successfully installed. 25 | p a g e...

  • Page 26: To Uninstall The Usb Modem Application

    3.4. To Uninstall the USB Modem Application 1) To Uninstall VW400 Modem Driver, Click “Control Panel” And click “ADD or Remove Programs” 2) Find VW400 Connection Manager Program. Click Change / Remove (Remove the VW400 Modem from the USB Port) 3) Once uninstall is completed, you must restart computer before the new setting will take effect.

  • Page 27: Connection Manager Operation Guide

    Connection Manager Operation Guide 4.1. Getting Started After plug the modem into the PC, and run “Connection Manager”, the following window is appeared. Connection Manager allows browsing internet, modifying modem configurations. 4.1.1 Basic User Interface 1) Connect / Disconnect Button : Connect to the communication connection /Disconnect from the communication connection 2) Status Bar : Indicate the strength of the signal.

  • Page 28: Connecting To The Internet

    2) Fail to input the proper Pin number If you fail up to three times to input proper PIN code, the Authentication would be automatically into PUK code authentication. At this time you have 10 times to enter PUK code. If you fail up to 10 times to enter proper PUK code, you can’t use your UIM card any more.

  • Page 29: Setting

    4.3. Setting Click “Setting” to open the setting window to set various items. 4.3.1 General You can change basic function in this section. 4.3.2 Information You can check the software version of Firmware and Manager. 29 | p a g e...
  • Page 30 4.3.3 Pin Control You can enable or disable the PIN feature or change the PIN number in this section. The PIN number should be 4~5 digits numbers. 4.3.4 Profile Manager You can create new profile by pressing New button or delete existing profile by pressing Delete button. 1) Profile Name : Enter the name to be displayed on the “Profile Name”...

  • Page 31: Troubleshooting

    Troubleshooting Below is a list of common error and possible solutions regard the use of your Wireless Modem. Error Solution - If this condition appears, please right click the Connection Manager icon on your Initialization Fail system tray and click “Exit”. Then remove and reinsert the modem and wait until your computer “beeps”...
  • Page 32 FCC ID: XAVVW440 Warning: Exposure to Radio Frequency Radiation The radiated output power of this device is far below the FCC radio frequency exposure limits. Nevertheless, the device should be used in such a manner that the potential for human contact during normal operation is minimized. In order to avoid the possibility of exceeding the FCC radio frequency exposure limits, human proximity to the antenna should not be less than 100 cm during normal operation.
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