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Troubleshooting
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Summary of Contents for Electrovaya Scribbler SC-300
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Page 2: Federal Communication Commission Interference Statement
Federal Communication Commission Interference Statement This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. -
Page 3: Table Of Contents
FEDERAL COMMUNICATION COMMISSION INTERFERENCE STATEMENT ___ 2 SAFETY INFORMATION ______________________________________________ 7 PREFACE _________________________________________________________ 9 CHAPTER 1: INTRODUCING THE SCRIBBLER __________________________ 10 Inventory Checklist ______________________________________________________________ 10 Scribbler Features ________________________________________________________________ 10 CHAPTER 2: A GUIDED TOUR _______________________________________ 13 The different models of Scribbler ___________________________________________________ 13 Front View ______________________________________________________________________ 13 2.2.1 Shortcut Keys__________________________________________________________________ 14... - Page 4 Turning on the power _____________________________________________________________ 22 Turning off the power_____________________________________________________________ 23 The Battery _____________________________________________________________________ 25 4.4.1 How to Determining the remaining battery power _______________________________________ 25 4.4.2 How to Charge the Battery _________________________________________________________ 25 4.4.3 Approximate Charging Time ______________________________________________________ 25 The Stylus _____________________________________________________________________ 26 4.5.1 How to Use the Stylus ___________________________________________________________ 26 4.5.2...
- Page 5 5.6 Setting Up Communication ____________________________________________________________ 37 5.6.1 Connection Your Computer to a Network ____________________________________________ 37 Overview – How to use the Internet _________________________________________________ 37 5.7.1 The Internet ___________________________________________________________________ 37 5.7.2 The World Wide Web _____________________________________________________________ 38 5.7.3 ISP’S (Internet Service Providers) ____________________________________________________ 38 5.7.4 Connecting to the Internet ___________________________________________________________ 38 5.7.5 Surfing the Internet ________________________________________________________________ 38 5.7.6 Internet Features _________________________________________________________________ 39...
- Page 6 6.1.4 How to Determining the remaining battery power______________________________________ 45 6.1.5 Charging a drained battery ________________________________________________________ 45 Cleaning the Scribbler ___________________________________________________________ 46 Protecting the Scribbler ___________________________________________________________ 46 Battery Maintenance _____________________________________________________________ 46 Battery Safety Precautions________________________________________________________ 47 6.6 Software Recovery ___________________________________________________________________ 47 Simple problems _________________________________________________________________ 51 7.1.1 Power and the Battery ____________________________________________________________ 52 Problems that may occur when you power on the Scribbler______________________________ 52 ...
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Page 7: Safety Information
If the unit does get wet, unplug the AC Adapter (if any) and immediately shut off the Scribbler. Leave the Scribbler turned off overnight to give it time to dry out before you use it again. If there are further problems call an authorized Electrovaya service provider or dial our help center for assistance. - Page 8 If the PC has been dropped, or if you detect the emission of smoke, unusual odor or excessive heat, immediately unplug the AC Adaptor (if any) and shut off the Scribbler. Contact an authorized Electrovaya service provider for appropriate assistance.
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Page 9: Preface
Preface Congratulations on your purchase of the Scribbler Tablet PC. This powerful tablet combines the versatility of a pen and paper with the functionality of a laptop to bring you a truly mobile tool for your work and personal use. Its design gives you easy access for retrieving and entering information using the latest Windows-based applications. -
Page 10: Chapter 1: Introducing The Scribbler
• 512 MB is built into the SC 500 and SC 800 models • 768 MB is an optional expansion on all three models Power Scribbler powered Electrovaya’s patented rechargeable Lithium-ion SuperPolymer battery pack. This battery provides the most power for its volume in the... - Page 11 world. It will give you between 8-16 hours of runtime depending on the battery pack. Display The computer’s LCD panel supports extra-high-resolution video graphics of up to 123 dpi (dots per inch). The XGA screen provides maximum resolution of 768 X 1024. Note! void putting any objects on the screen.
- Page 12 Handwriting recognition, speech recognition and On-Screen keyboard. It has the ability to support all software that is designed to work with Windows XP Tablet Edition. Additional preinstalled software and external software is available. See your software manual for instructions. Hard Drive The Scribbler comes pre-installed with either a 20GB or 30GB hard drive, depending on the model.
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Page 13: Chapter 2: A Guided Tour
Chapter 2: A Guided Tour The different models of Scribbler Electrovaya offers 3 different models of the Scribbler Tablet PCs: Basic Model SC-300 Standard Model SC-500 Premium Model SC-800 Front View... -
Page 14: Shortcut Keys
2.2.1 Shortcut Keys Start Menu Key activates the Start Menu. Journal Key launches the Windows Journal application. Power Key turns on/off the PC. Windows Security Key launches the Windows Task Manager. It performs the same task as Ctrl + Alt +Del. Screen Keyboard launches the Tablet PC Input Panel. -
Page 15: Back View
No illumination Battery not in use Back View Warning! Never open the back or remove any tablet panels except those that are designed to be opened by the user (eg. Rubber panels to access ports) in order to prevent the risk of fire possibly resulting in death or serious physical injury. - Page 16 Lock Hole This hole serves as a security option. External locks, available from a local retailer, can be used to secure the Scribbler to discourage theft. Air Cooling Holes Air cooling holes provide ventilation to keep the computer’s processor from overheating. The vent lets the processor continue performing at its maximum speed.
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Page 17: Right-Side Panel View
Right-Side Panel View This is the Right side view of the Scribbler after you have removed the rubber panels used to protect the ports. Note! Keep the protective rubber in place when not using the ports. Ethernet Port – RJ 45 The Scribbler is equipped with a Ethernet LAN port. -
Page 18: Bottom Panel View
Headphone Jack The 3.5 mm headphone jack lets you connect stereo headphones or other audio output devices. Connecting headphones or other devices to this jack automatically disables the internal speakers. Universal Serial Bus There are two Universal Serial Bus (USB) 1.1 ports. The USB gives you a single, standardized, easy-to-use way to connect a large number of devices to a computer. -
Page 19: Chapter 3: Shortcut & Function Keys
Chapter 3: Shortcut & Function Keys Using the Shortcut Keys on the Front Panel On the front panel are control keys. See Chapter 2, A Guided Tour. These keys provide a specific shortcut. How to operate a shortcut: • Press and briefly hold the stylus in the shortcut key •... -
Page 20: Using The Function Key
Using the Function Key By using the function key in combination with a shortcut key you are able to activate a range of applications. These can include shortcuts to a program, open a file, or display a folder. See Section 3.2.1 for predefined combinations. See Section 3.2.2 for user-defined combinations. - Page 21 • Fn +Input Panel Button • Fn +Rotate Button Tap on the Change… option. Select the desired secondary function from the Action scroll bar. You have 54 different choices in which to choose from in that list. Confirm your selection by tapping Note! Hot1 Button stands for the Start Menu button.
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Page 22: Chapter 4: Getting Started
50 to 60 hertz. CAUTION: Use of the wrong adaptor could damage your Scribbler Tablet PC. ELECTROVAYA assumes no liability for any damage in such an event. Step 1: Connect the power cord to the AC adaptor. Step 2: Connect the AC adaptor’s DC output to the DC IN input port on the bottom panel of the Scribbler. -
Page 23: Turning On The Power
Turning on the power To turn on the Scribbler: 1. Make sure all external devices (such as the AC adaptor, if you plan to use AC power rather than battery power) are properly connected and ready. 2. If an optional external diskette drive is connected, check that the drive is empty. 3. - Page 24 automatically return to where you left off. • To leave the computer off for longer periods power off the computer. To do this, use the Shut Down command for the Windows® XP Professional operating system. CAUTION: When the hard disk drive light on the system indicator panel is on, o not turn off the power.
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Page 25: The Battery
METHOD 3: 1. Press and hold the stylus to the power button for about 5 seconds. Forcibly turning off the power to the Scribbler on a regular basis may damage the Tablet PC The Battery For detailed information on your battery maintenance and operation please refer to Chapter 6. 4.4.1 How to Determining the remaining battery power The computer’s battery light gives you an indication of the battery’s current charge: ♦... -
Page 26: The Stylus
The Stylus 4.5.1 How to Use the Stylus The stylus is a pointing device. Use it like you would a pen. With the stylus, you are able to move, delete, open folders on the screen, etc. See the table below: •... -
Page 27: Calibrating The Screen For Stylus Accuracy
Note! You can customize the pen settings so that speeds, double tap spatial tolerance can all be adjusted to your liking: 1. Go to Start 2. Control Panel 3. Tablet and Pen Settings 4. Select the Settings tab. Note! You can also access Tablet and Pen Settings in the system tray by tapping on the icon found on the system toolbar. -
Page 28: Changing The Stylus Tips
4.5.4 Changing the Stylus Tips All Scribblers are shipped with a stylus box. The box contains the following items: 1. One Stylus 2. Five Stylus tips 3. One silver ring When the current tip of the stlus is ready to be replaced, use the silver ring to remove the tip from the stylus. - Page 29 1. Go to Start 2. Control Panel The following are illustrations of the two views of the control panel. ○ Classic View Category View...
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Page 30: Joystick
4.5.5 Joystick The joystick is a small moveable stick on the bottom left-hand corner of your Scribbler. It enables you to move the cursor with your hand. How to scroll using the joystick: • To move the cursor up, push the joystick away from you. •... -
Page 31: The Screen
The Screen 4.7.1 Adjusting the Screen Brightness You can adjust the screen brightness of your Scribbler to fit your needs. You have the choice of adjusting the screen brightness for 2 system settings as described below. ♦ When tablet is powered by batteries ♦... -
Page 32: Selecting Screen Orientation
4.7.2 Selecting Screen Orientation There are 4 different screen orientations. They are: Primary Primary landscape portrait Secondary landscape Secondary portrait There are 2 ways in which you can select your screen orientation. ○ 1. Go to Start 2. Control Panel 3. -
Page 33: Connecting Accessories
6. Select Apply to confirm it. 7. OK ○ You can also use your stylus to press the screen rotational button to alter your screen display. Connecting Accessories 4.8.1 Connecting an external USB Mouse You may want to use a mouse instead of the Stylus. You can attach an external mouse to one of the computer’s USB ports, provided the mouse is USB-compatible. -
Page 34: Connecting The Modem
local computer or electronics store. 1. Connect the flat end of the USB cable to the USB port. 2. Connect the other end of the USB cable to the printer. 3. Connect the printer’s power cable to a power outlet and turn on the printer. Consult your printer manual for configuration. -
Page 35: Chapter 5: Getting To Know The Scribbler
installing software on the hard disk, exchanging information with other systems and making backup copies of the files stored on your hard disk. You can attach the optional external USB diskette drive to one of the two USB ports on the Scribbler. -
Page 36: Saving
3. Double click on the User Account icon. 4. Select the desired task you wish to do. You can a. Change an account b. Create a new account c. Change the way users log on or off 5. To proceed, tap on the account you wish to change. 6. -
Page 37: Setting Up Communication
5.6 Setting Up Communication In order to use the Internet, the Scribbler comes equipped with the following; 1. Modem 2. Telephone line 3. Browser or communications program Before you can use the modem, you must connect it to a standard voice-grade telephone line. See “Connecting the modem”... -
Page 38: The World Wide Web
5.7.2 The World Wide Web The World Wide Web (or ‘Web’) is a subset of the Internet —a collection of interlinked documents (located on computers connected to the Internet) that work together using a specific Internet protocol called Hypertext Transfer Protocol (HTTP). The World Wide Web offers information as text, images, audio, or video to be referenced from anywhere in the world. -
Page 39: Internet Features
ISP’s home page on the Internet or your company’s Web site home page. To visit a desired Web site, type in the Web address. The Web address, or Uniform Resource Locator (URL), is a unique identifier for that computer system linked to the Internet. Web addresses can also appear within a Web page’s text, and are known as links. -
Page 40: Removing A Memory Module
that the pins are aligned properly. 5. Place the battery control back into the slot. 6. Align the back plate in. 7. Replace the screws back in using the Phillips no.1 screwdriver and tighten it. 8. Reconnect any cables you removed. 5.9 Removing a Memory Module If you need to remove a memory module: 1. -
Page 41: Transferring Files
the Scribbler and another screen. The Extended Desktop option transfers the Scribbler desktop activities on to another computer screen while letting you have access to the Scribbler screen and the monitor screen to work from. Note! Ensure that your tablet is on Landscape mode and set to 800x1600 resolution. 5.11 Transferring Files Files can be transferred using one of methods below. -
Page 42: Playing Audio Files
The Scribbler is equipped with a sound system with internal speakers. Instead of using the internal speakers, you can connect headphones or a pair of external stereo speakers. To play back sound files through headphones or external speakers: 1. Locate the headphone jack on the computer. 2. -
Page 43: Inserting A Cf (Compact Flash) Card
5.17 Inserting a CF (Compact Flash) Card Before inserting a CF Card, read the documentation that came with the card to see if it has any special requirements. To insert a CF card: 1. Locate the CF Card slot on top side view of the Scribbler. 2. -
Page 44: Chapter 6: Scribbler Maintenance
To recharge the battery, connect the AC adaptor to a power source and the computer. See Section 4.1 for complete details on how to connect the AC Adaptor. NOTE!: Use of the wrong adaptor could damage your Scribbler Tablet PC. ELECTROVAYA assumes no liability for any damage in such an event. -
Page 45: How To Determining The Remaining Battery Power
battery or plug in the AC Adapter. Note! Be careful not to confuse the battery light with the on/off light. When the on/off light flashes amber, it indicates that the system is suspended (using the operating system Standby command). 6.1.4 How to Determining the remaining battery power Note! Wait at least 16 seconds after turning on the computer before trying to monitor the remaining... -
Page 46: Cleaning The Scribbler
When changing the battery, attach the new battery within 5 minutes from the time you first take off the battery to when you attach the new battery. If this is not done within 5 minutes, any unsaved work will be lost. The 5 minutes allotted for the process means no device attached to the system such as no PCMCIA or no VGA cable. -
Page 47: Battery Safety Precautions
Warning! Never attempt to disassemble, tamper with or repair the PC. This may cause a fire, electric shock, serious physical injury, or death. Always contact an authorized Electrovaya service provider for appropriate assistance. Warning! If the PC has been dropped, or if you detect the emission of smoke, unusual odor or excessive heat, immediately unplug the AC Adaptor (if any) and shut off the Scribbler. - Page 48 Steps Procedures Insert a USB Keyboard and a USB CD DRIVE into the USB drives either on the side or at the top of the Scribbler. Boot up Scribbler Press ESCAPE to go to the BIOS SETUP info Go to BOOT sequence and change the BOOTABLE sequence from CD ROM (by applying + and –...
- Page 49 recovery with the help of these CDs, click FINISH The system will reboot once again, and start working.
- Page 50 Scribbler. Some problems may require you to consult your network administrator or the manufacturer of a software program. If all else fails, contact Electrovaya. Stop using the Scribbler immediately when you recognize that a problem exists. Further action may result in data loss or damage.
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Page 51: Simple Problems
7.1 Simple problems Problem: Your program stops responding. Solution: If the current program fails to respond, the program is likely “frozen”. It is possible to exit this program without shutting down the entire system. There are a few methods to close down the program: Method 1: 1. -
Page 52: Power And The Battery
6. Open Notepad (click Start, point to All Programs, then point to Accessories and click Notepad). 7. On the Input Panel press the Paste button with your stylus. This will paste the highlighted text from the clipboard into Notepad. 8. Add a paragraph break and enter some notes describing what you were doing when you received the message. -
Page 53: Windows Operating System Problems
Problem: The computer is not accessing the hard disk drive or the optional external diskette drive. Solution: The Scribbler loads the O/S from the hard disk. Should a hard disk problem arise, the computer will not be able to start. Plug in an optional diskette drive, and a USB keyboard and press F12 as soon as the Scribbler boots up. -
Page 54: Windows Xp Operating System Assistance
Press F8 on the external USB keyboard when your computer starts. Refer to your Windows documentation for further explanation. 7.4 Windows XP Operating System Assistance Problem: The operating system has started properly, but you still have a problem using your computer. Solution: The online Help can assist you in troubleshooting this problem. -
Page 55: Resolving A Hardware Conflict
completed. SCRIBBLER SYSTEMS RECOVERY – Step by step, it will finish the installation, no interaction in between is necessary When asked for the RECOVERY CD #2 (two), please insert the relevant CD into the drive and press OK (enter) The system will ask to take out all of the CD’s, please do so, disconnect the CD Drive and reboot the Scribbler “Welcome to Microsoft Windows”... -
Page 56: Help And Support
Problem: How to disable a device. Solution: 1. Press Start, Control Panel, Administrative Tools. 2. Press the Computer Management icon. 3. Select the specific device. 4. In the toolbar, select icon of a monitor with a strike mark. 5. Press the icon. 6. -
Page 57: Troubleshooting Checklist
□ Contact the software vendor first for software-related questions. □ Load the Default Setting from the BIOS Setup after any BIOS update If you have done all of the above actions, please contact Electrovaya Technical Support. Ensure that you have the 3 items below ready first. - Page 58 To locate the Setting Panel, follow the steps below. 1. Turn on the Tablet PC. 2. Press the Esc key when the Electrovaya logo appears on the screen. 3. Boot Menu appears on the screen. Use the arrow key to select the Setup Menu 4.
- Page 59 Appendix...
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Page 60: Limited Warranty
(intentional or otherwise), giving rise to such claim. Some jurisdictions do not allow the exclusion or limitation of incidental or consequential damages, so the above exclusion may not apply to you. Electrovaya shall not be liable for any claims... -
Page 61: Fcc Compliance
This Limited Warranty is not transferable. No suit or action shall be brought against Electrovaya more than one year after the accrual of the cause of action. This limited warranty gives you specific legal rights and you may also have other rights which vary from jurisdiction to jurisdiction.
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