Troubleshooting Guide - DesignTech 30911 Operating Instructions Manual

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In the event of an emergency, press the blue panic button on the front of the
PENDENT. When this button is pressed for more than ½ second, the 30911 will
automatically dial custom-built number (now is 123456789*0#123456789
*0#123465678). When the emergency response operator answers, speak in a
normal voice and you will be heard. There is no need to put the PENDANT up to
your ear unless you are having trouble hearing. There is no need to hold the
PENDANT up to your mouth. You will be clearly heard, even if the PENDANT is an
arm's length away.
Hanging Up
You can hang up any time by pressing the BATTERY TEST button on the bottom of
the case.
What if I can't get the 30911 to work?
Step 1 – Check the PENDANT.
What to do:
Press the BATTERY TEST/SYSTEM CHECK button on the bottom of the
PENDANT.
What to expect:
The a voice should announce the condition of the battery.
A light on the front of the PENDANT will come on.
If nothing happens, the most likely cause is that the battery is dead or has been
installed backwards.
If the PENDANT seems to be working, go on to step 2.
Step 2 – Check the connections on the BASE UNIT
What to do:
Make sure the AC ADAPTER is plugged into a live AC outlet and into
the BASE UNIT.

TROUBLESHOOTING GUIDE

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