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MobileAccess MobileAccessVE User Manual

Lte 700 mhz mimo instant coverage solution
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User Manual
MobileAccessVE
LTE 700 MHz MIMO
Instant Coverage Solution
User Manual
P/N: 709C006202
REV: A00
Date: OCT 2010
UM_VE LTE 700 MHz MIMO_709C006202_Rev A00_08OCT10.doc

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  • Page 1 User Manual MobileAccessVE LTE 700 MHz MIMO Instant Coverage Solution User Manual P/N: 709C006202 REV: A00 Date: OCT 2010 UM_VE LTE 700 MHz MIMO_709C006202_Rev A00_08OCT10.doc...
  • Page 2 Preface Material MobileAccess 8391 Old Courthouse Road, Suite 300, Vienna, VA 22182 Tel: +1(866)436-9266, +1(703)848-0200 TAC: +1(800)787-1266, Fax: +1(703)848-0280 http://www.MobileAccess.com LTE 700 MHz MobileAccessVE Instant Coverage Solution User Manual...
  • Page 3 (30) days of receipt of shipment, or within (30) days of discovery of a defect within the warranty period. This warranty is the only warranty made by MobileAccess and is in lieu of all other warranties, expressed or implied.
  • Page 4 In the event that it is necessary to return any product against above warranty, the following procedure shall be followed: 1. Return authorization is to be received from MobileAccess prior to returning any unit. Advise MobileAccess of the model, serial number, and discrepancy. The unit may then be forwarded to MobileAccess, transportation prepaid. Devices returned collect or without authorization may not be accepted.
  • Page 5 Certification and Compliance to Standards Category Standards IEC 60950-1: 2003; UL-60950-1:2003; CAN/CSA – C22.2 No 60950-1-03 Safety: 47CFR 15.109 FCC Part 15 EMC: FCC Part 27 Radio: 2000 and ISO 13485: 2003 ISO 9001 LTE 700 MHz MobileAccessVE Instant Coverage Solution User Manual...
  • Page 6 Description Long Term Evolution MIMO Multiple Input Multiple Output Power Over Ethernet Power Sourcing Equipment Small / Medium Enterprise Shielded Twisted Pair Unshielded Twisted Pair VE Access Pod VE Control Unit LTE 700 MHz MobileAccessVE Instant Coverage Solution User Manual...

  • Page 7: Table Of Contents

    4.2 VCU Physical Installation ......................18 4.2.1 Master VCU Installation ..................... 18 4.2.1.1 Master VCU Alarm Output Connections ..............19 4.2.2 Slave VCU Installation ....................... 20 4.3 Ethernet Cable Connections to VAPs.................... 21 LTE 700 MHz MobileAccessVE Instant Coverage Solution User Manual...
  • Page 8 5.7.2 Naming the VAP ....................... 51 Navigating the Web Access Application ................ 52 6.1 Opening a Session and Authentication Levels ................52 6.2 About the MobileAccessVE Web Access Window ................53 6.3 Configuration Tab ........................54 6.3.1 Network Topology Tree ....................55 6.3.1.1 Removing Network Element from Baseline .............
  • Page 9 10.4 Ethernet Service is Degraded ...................... 79 10.5 No Service from Connected Access Pod ..................79 10.6 VCU Cannot be Monitored via SNMP .................... 81 Appendices ..........................82 Traps ............................... 82 LTE 700 MHz MobileAccessVE Instant Coverage Solution User Manual...

  • Page 10: Overview

    Overview The MobileAccessVE LTE 700 MHz MIMO solution provides enhanced, cost effective, in-building LTE MIMO coverage for any small-to-large sized enterprise environment. This solution is quickly and easily deployed using the existing Ethernet cabling infrastructure without affecting existing LAN services or performance.

  • Page 11: Key Features And Capabilities

    Remote end-to-end system monitoring, management, and configuration via a single connection to the master VCU using a standard web browser and SNMP. Base Line feature that clearly shows VAPs/VCUs where communication has been lost. LTE 700 MHz MobileAccessVE Instant Coverage Solution User Manual...

  • Page 12: System Architecture

    Overview System Architecture Main Elements - The MobileAccessVE solution is based on the following main elements: VE Control Unit (VCU) – Provides interface to up to 12 VAPs, and the central interface for managing the VE deployment. In Master/Slave mode, it can serve to expand the network coverage with additional VCUs serving as Slaves and a single control point at the Master.

  • Page 13: System Elements

    Slave VCUs depending on the configuration. The following provides the front panel ports. Management MIMO 1 VAP Ports 1-12 Ethernet Ports 1-12 Master MIMO 2 Port Figure 1-4. VCU Front Panel LTE 700 MHz MobileAccessVE Instant Coverage Solution User Manual...
  • Page 14 Indicates the status of the connection to the Master VCU: – Master mode (not connected to VCU) Master Blinking Green – During Attachment process with Master VCU Solid green – Slave (IF-IF) mode and connected to Master LTE 700 MHz MobileAccessVE Instant Coverage Solution User Manual...

  • Page 15: Vcu Rear Panel

    The VAP is provided with brackets for either hanging the device on the wall or placing it on a flat surface (such as a desk). Note: Ceiling Mount Kits can be ordered separately. (P/N: Horizontal: AK-CEILING-MT-H or Vertical: AK-CEILING-MT-V). LTE 700 MHz MobileAccessVE Instant Coverage Solution User Manual...
  • Page 16 The following figure shows the desktop VAP rear side and the underside view with the CAT-5e/6 patch-cord cable. Rear View RJ-45 Connector RJ-45 Connector to LAN to VCU terminal (e.g. computer) Figure 1-7. VE Access Pod-Rear LTE 700 MHz MobileAccessVE Instant Coverage Solution User Manual...

  • Page 17: System Monitoring And Management

    Overview System Monitoring and Management The MobileAccessVE system (Master VCU, Slave VCUs, and VAPs) is centrally managed via a single Web connection to the Master VCU. The basic screen in the GUI is the Config tab, which enables the user to view the system topology and setup parameters, Control Units, and all Access Pods connected to the Control Units.

  • Page 18: Installation Workflow

    Ethernet appliance (if exists) to the VAP. Check that the VAP is operational (Blue LED lit). Check that Ethernet connection is OK. Perform a “walk test” and verify coverage around the floor. Change VAPs locations or Coverage? add VAPs Complete LTE 700 MHz MobileAccessVE Instant Coverage Solution User Manual...

  • Page 19: Infrastructure Requirements And Layout Planning

    Ethernet switch. Figure 3-1. VE Multi-Tier Basic Architecture Note: connecting both VAPs and slave VCUs simultaneously to the master VCU is supported for VE networks running SW version 2.6 and above. LTE 700 MHz MobileAccessVE Instant Coverage Solution User Manual...

  • Page 20: Infrastructure Requirements

    (1) RJ-45 interface to Master VCU (Not used in small single-tier deployments) (12) RJ-45 interfaces to VAPs (12) RJ-45 interfaces to Ethernet Switch for LAN service (1) D-Type 9 pins RS-232 interface for local craft LTE 700 MHz MobileAccessVE Instant Coverage Solution User Manual...

  • Page 21: Coverage And Installation Planning

    When the coverage layout is designed, the coverage per VAP is expected to increase by up to 33%. Coverage estimates in this section assume 25% overlap between the coverage areas of neighboring VAPs to ensure robust, full coverage throughout the enterprise with no “dead zones”. LTE 700 MHz MobileAccessVE Instant Coverage Solution User Manual...

  • Page 22: Standard Environment

    3.4.3.). To ensure maximal coverage, VAPs can be re-located or added. If a coverage gap is detected, the VAPs can be re-located until coverage gaps are filled. LTE 700 MHz MobileAccessVE Instant Coverage Solution User Manual...

  • Page 23: Planning Vap Layout

    Each VAP has an integrated internal antenna that provides isotropic radiation. To prevent interference and improve coverage, connect directional antennas to VAPs installed near outer walls. The VAP antenna parameter must be set accordingly via the Web GUI. (See section 8.3). LTE 700 MHz MobileAccessVE Instant Coverage Solution User Manual...

  • Page 24: Installation Plan Example

    VAP can be added, but it may also be covered by VAP Note: The plan can be modified at any time by moving the units around or by adding units. LTE 700 MHz MobileAccessVE Instant Coverage Solution User Manual...
  • Page 25 Infrastructure Requirements and Layout Planning The following figure depicts an actual measured quantified coverage of a floor area planned according to the above rules. Figure 3-3. Distributed VAPs propagation, 12dBm output power @ 1.8 GHz LTE 700 MHz MobileAccessVE Instant Coverage Solution User Manual...

  • Page 26: Vcu Unit Installation And Provisioning

    VE LTE 700 MHz MIMO Control Unit (VCU) Kit Power Cord VE SW CD Local Configuration Cable (Crossed RJ- 45 cable) Brackets Used to secure the VCU to a 19” rack (Shipped assembled to the VCU) LTE 700 MHz MobileAccessVE Instant Coverage Solution User Manual...

  • Page 27: Vcu Physical Installation

    (See section 4.3 for more detailed explanation). If the requested jack is already in use, disconnect it from the Ethernet switch and re- connect it to the corresponding Ethernet port in the Slave VCU front panel. LTE 700 MHz MobileAccessVE Instant Coverage Solution User Manual...

  • Page 28: Master Vcu Alarm Output Connections

    Alarm is generated when there is an alarm condition in one or more of the VAPs. Note: If only one alarm is required (Minor or Major) an external connection of a wire jumper between pins 8 and 13 is necessary (Normally closed). LTE 700 MHz MobileAccessVE Instant Coverage Solution User Manual...

  • Page 29: Slave Vcu Installation

    2. Connect the Slave VCU front panel Master port to the Master VCU VAP port via the patch panel using dedicated CAT-6 cables. Verify that the Master LED completes initialization (blinking light) and shows a solid green light. The (RF) MIMO LEDs (of both services) should turn OFF. LTE 700 MHz MobileAccessVE Instant Coverage Solution User Manual...

  • Page 30: Ethernet Cable Connections To Vaps

    VCU and the VAPs. (See section 4.3.2). 4.3.1 Shifting Relevant Ethernet LAN Connections For VAPs installed on currently ACTIVE Ethernet ports, shift the relevant Ethernet LAN connections to the Ethernet ports on the Master or Slave VCU. LTE 700 MHz MobileAccessVE Instant Coverage Solution User Manual...
  • Page 31 VCU provisioning first (See section 4.4) because when installing the VAPs they will instantly provide the wireless service and the installer will be able to check the coverage. LTE 700 MHz MobileAccessVE Instant Coverage Solution User Manual...

  • Page 32: Operation With Lan Utilizing Power Over Ethernet (Poe)

    (alternative a or b). MobileAccessVE supports sharing LAN infrastructures that use either 802.3af PoE or 802.3at PoE. In the current release MobileAccessVE supports operation with “alternative a” PoE.

  • Page 33: Provisioning The Master Vcu Unit

    Master VCU and provision the unit. 4.4.2 Provisioning the Master VCU Unit 1. Perform a local connection to the Master VCU unit by connecting the Master VCU front panel Management port and a laptop computer. LTE 700 MHz MobileAccessVE Instant Coverage Solution User Manual...
  • Page 34 IP Recovery Tool application provided on the Setup CD. See 9.2. The Login window appears. 3. Type the User Name “engineer” and enter the Password “eng”. The MobileAccessVE Web GUI appears. LTE 700 MHz MobileAccessVE Instant Coverage Solution User Manual...
  • Page 35 Note: See section 6.4 for a description of the Management tab. 5. Click the Modify button to define the STATIC IP Address according to existing LAN. Note: After the initial IP configuration, the Master VCU can be accessed remotely via Ethernet. LTE 700 MHz MobileAccessVE Instant Coverage Solution User Manual...
  • Page 36 6. Log out and then log in again with the new IP settings. 7. Select the Config tab in the main menu bar. Note: See section 6.3 for a complete description of the Config tab. LTE 700 MHz MobileAccessVE Instant Coverage Solution User Manual...
  • Page 37 9. Before configuring the Master VCU it is recommended to give the unit an identifiable name. To assign the Master VCU an identifiable name: Select the Module Info Tab and click the Modify button. Click Modify button. LTE 700 MHz MobileAccessVE Instant Coverage Solution User Manual...

  • Page 38: Setting Rf Parameters

    To Configure the MIMO RF Parameters: 1. Select the Master VCU in the topology tree and then select the RF Parameters tab. Verify that the Service Mode parameter is defined as MIMO. LTE 700 MHz MobileAccessVE Instant Coverage Solution User Manual...
  • Page 39 The RF parameters tab will display the SISO RF parameters. Service Mode drop-down list 2. Define Max expected power of BTS (0-33dBm). 3. Define UL System Gain (-15 to 5dB) LTE 700 MHz MobileAccessVE Instant Coverage Solution User Manual...

  • Page 40: Verifying System Operation

    Channel 2 RF DL Pwr RED - the input power exceeds the maximum expected Pin by High more than 3 dB. Overall Status Indicates Fault (RED) level or GREEN if there are no faults. LTE 700 MHz MobileAccessVE Instant Coverage Solution User Manual...
  • Page 41 (Disabled). The Channel 2 DL RF Pwr High LED will appear RED; but, the overall status will be GREEN, showing NO Fault. Overall Status RED Overall Status GREEN Figure 4-3. Service2 Service Off Alarm – Unmasked Figure 4-4. . Service2 Service Off Alarm –Masked LTE 700 MHz MobileAccessVE Instant Coverage Solution User Manual...
  • Page 42 VCU Unit Installation and Provisioning Note: To briefly check the VCU status, click on the VCU name in the Topology Tree. The VCU icon will appear, showing the LEDs status. Master VCU icon LTE 700 MHz MobileAccessVE Instant Coverage Solution User Manual...

  • Page 43: Provisioning The Slave Vcus

    2. To assign the Slave VCU an identifiable name: Select the Module Info Tab Click the Modify button Note: Up to 17 alpha-numeric characters are allowed. Type the unit name and click OK. LTE 700 MHz MobileAccessVE Instant Coverage Solution User Manual...

  • Page 44: Vap Installation And Provisioning

    Availability of CAT-5e/6 infrastructure. The VAPs plug into standard (RJ-45) Ethernet connection jacks. If the jack being used is already connected to Ethernet switch. (See sections 3.4.2 and 4.3). Aesthetics of the VAP location. LTE 700 MHz MobileAccessVE Instant Coverage Solution User Manual...

  • Page 45: Desk And Wall Mount Vap Installations

    (4) Short Screws – Used to secure adaptor to pod o (4) Longer Screws – Used to secure wall mount adaptor to the Long screws Short screws wall (“anti-theft” installation) RJ-45 Jumper Cable LTE 700 MHz MobileAccessVE Instant Coverage Solution User Manual...

  • Page 46: Desk Mount Installation

    Assembly - Rear View Assembly - Front View Access Pod Activity – Blue LED Desk Mount Adaptor Pwr – Green LED RJ-45 to LAN RJ-45 to Ext. Antenna SMA Connection Connectors* LTE 700 MHz MobileAccessVE Instant Coverage Solution User Manual...

  • Page 47: Wall Mount Installation

    Verify that the VAP receives power and connects to the VCU via the LEDs on the unit (both the GREEN LED and the BLUE LED should be lit). Blue LED Green LED Figure 5-1. VAP Mounted on Wall LTE 700 MHz MobileAccessVE Instant Coverage Solution User Manual...

  • Page 48: Horizontal Ceiling Mount Vap Installations

    B) Screw, Bolt, and Washer (3) Flat Head Screws Used for assembling brackets 100', 4/40 x ¼ together [NEROSTA] (4) Self Screws 3dim L=8 ,Flat HD 90 Used to secure bracket assembly to [Steel zinc] LTE 700 MHz MobileAccessVE Instant Coverage Solution User Manual...

  • Page 49: Lowered Ceiling Installation

    6. Mount the VAP on the lowered ceiling as follows: Note: Apply slight pressure as Twist Enlarge large flanges over opposite sides of T-bar. Clip is made of spring steel. LTE 700 MHz MobileAccessVE Instant Coverage Solution User Manual...

  • Page 50: Concrete/Wood Ceiling Installation

    3. Align the three screw holes of each of the brackets (Ceiling and Locke) as shown in the loosely Note: To be adjacent figure and using the Flat Head Screws, assemble the brackets. adjusted at a later stage. LTE 700 MHz MobileAccessVE Instant Coverage Solution User Manual...
  • Page 51 6. Adjust the bracket to the VAP and tighten the assembly screws. 7. Hang the VAP using the (4) larger screw holes, on to the (4) screws located on the ceiling. 8. Continue to section 5.3.4 for connections and verifying normal operation. LTE 700 MHz MobileAccessVE Instant Coverage Solution User Manual...

  • Page 52: Connecting Vap And Verifying Normal Operation

    Verify that the VAP receives power and connects to the VCU via the LEDs on the unit, both the GREEN LED and the BLUE LED should be lit. Blue LED Green LED VAP RJ-45 VCU Connector LTE 700 MHz MobileAccessVE Instant Coverage Solution User Manual...

  • Page 53: Vertical Ceiling Mount Vap Installations

    (3) Flat Head Screws Used for assembling brackets 100', 4/40 x 1/4 together [NEROSTA] (4) Self Screws 3dim L=8, Flat HD 90' Used to secure bracket assembly to VAP [Steel zinc] LTE 700 MHz MobileAccessVE Instant Coverage Solution User Manual...

  • Page 54: Lowered Ceiling Installation

    4. Secure the assembled brackets to the bottom of the VAP using the (4) Self Screws. 5. Adjust the bracket to firmly fit the VAP and tighten the (3) bracket assembly screws. LTE 700 MHz MobileAccessVE Instant Coverage Solution User Manual...
  • Page 55 Place stud through 1/2" knock-out. Use 4WN washer-nut combination and tighten securely. Figure 5-3. VAP Mounted Vertically on Ceiling 7. Continue to section 5.4.4 for connections and verifying normal operation. LTE 700 MHz MobileAccessVE Instant Coverage Solution User Manual...

  • Page 56: Concrete/Wood Ceiling Installation

    4. Fit the assembled brackets on to the VAP by inserting the (3) hooks in corresponding bottom rear grid of the VAP and fit the other side on to the underside of the VAP. 5. Secure to the underside of the VAP using the (4) Self Screws. LTE 700 MHz MobileAccessVE Instant Coverage Solution User Manual...
  • Page 57 7. Hang the VAP on to the (4) screws located on the ceiling, and secure the screws. 8. Hang the VAP using the (4) larger screw holes on to the (4) screws located on the ceiling. 9. Continue to section 5.4.4 for connections and verifying normal operation. LTE 700 MHz MobileAccessVE Instant Coverage Solution User Manual...

  • Page 58: Connecting Vap And Verifying Normal Operation

    Blue LED Green LED VAP RJ-45 VCU Connector Verifying VAP Coverage Area Verify coverage in the areas, adding and moving VAPs for optimal coverage according to the principles described in 3.3. LTE 700 MHz MobileAccessVE Instant Coverage Solution User Manual...

  • Page 59: Naming The Vaps, Verifying Connections And Monitoring

    Use the RF Parameters and Module Info sub-tabs to review the VAP information and status. 1. If a session in not already open to the MobileAccessVE Web GUI application, open a session to the Master VCU according to section 4.4.2.

  • Page 60: Naming The Vap

    To assign the VAP an identifiable name: Open the Config Module info tab. Click the Modify button. Note: Up to 17 characters are allowed.) Type the unit name and click OK. ( LTE 700 MHz MobileAccessVE Instant Coverage Solution User Manual...

  • Page 61: Navigating The Web Access Application

    Master VCU via a network within the same subnet as the Master VCU or a different subnet which is routable. Opening a Session and Authentication Levels After the initial configuration, as explained in 4.4.1, the MobileAccessVE system can be accessed via the network. To Access the System: 1.

  • Page 62: About The Mobileaccessve Web Access Window

    Navigating the Web Access Application About the MobileAccessVE Web Access Window The MobileAccessVE Web window includes six main tabs that provide access to the applications’ main options. Here the Config tab is displayed by default. Note: The Monitor, Events, Setup, and Help tab are future options.

  • Page 63: Configuration Tab

    Work Area – Displays the Module Info, alarms, and RF tabs corresponding to the unit selected in the topology tree (Master VCU, Slave VCU or VAP). Configuration Tab VCU Icon Display Selected VCU LTE 700 MHz MobileAccessVE Instant Coverage Solution User Manual...

  • Page 64: Network Topology Tree

    Indicates Green Alarm Condition Gray Disconnected unit (e.g. faulty connection) The root (the entire MobileAccessVE site) is also associated with a colored bullet that indicates the overall status of the deployment: Color Indicates Green Alarm Condition in one or more VCUs or VAPs...

  • Page 65: Removing Network Element From Baseline

    Click on the unit in the Topology Tree or on the unit icon (for example, VAP). The following dialog appears: 2. Click OK. The unit will no longer be displayed in the Network Topology Tree. LTE 700 MHz MobileAccessVE Instant Coverage Solution User Manual...

  • Page 66: Configuration Display Area

    Configuration Display Area When selecting an element (Master VCU/Slave VCU or VAP) in the network topology tree, an icon representing the unit is displayed in the Configuration tab display area. Icon Display Area LTE 700 MHz MobileAccessVE Instant Coverage Solution User Manual...

  • Page 67: Management Tab

    SNMP Config – Used for defining the SNMP communities and trap destinations. IP Settings – Used for viewing and modifying the network parameters. Sys(tem) Log – N/A The following figure shows the Management screen with the menu options on left. LTE 700 MHz MobileAccessVE Instant Coverage Solution User Manual...

  • Page 68: Vcu Monitoring And Configuration

    Reset Button - SW reset of the unit To View VCU General Information Click the Config tab from the main menu and select the VCU from the network topology tree. The Module Info sub-tab is displayed by default. LTE 700 MHz MobileAccessVE Instant Coverage Solution User Manual...

  • Page 69: Viewing Vcu Alarms

    If one or more alarms occur, the corresponding Status indicator will be illuminated in RED. If the VCU is OK and no fault occurs, the Overall Status indicator will illuminate GREEN. LTE 700 MHz MobileAccessVE Instant Coverage Solution User Manual...

  • Page 70: Master Vcu Rf Parameters

    RF Parameters tab. The parameters displayed in RF Parameters tabs correspond to the selected element. The displayed parameters are similar for MIMO and Channel 1 Pin SISO service modes, however in SISO mode only the parameter is displayed. LTE 700 MHz MobileAccessVE Instant Coverage Solution User Manual...
  • Page 71 Range: 0-33 dBm. User defined. Channel 1 / Actual measured Pin (read only). In SISO mode only Channel 1 Pin is Channel 2 Pin relevant. * Required parameters to be provisioned by the user. LTE 700 MHz MobileAccessVE Instant Coverage Solution User Manual...

  • Page 72: Vap Monitoring And Configuration

    User defined name for system element (up to 17 characters) Serial Number Factory set ID number Product Revision Revision number of VCU/VAP Version of the SW currently being used to manage and monitor SW Active Version the system LTE 700 MHz MobileAccessVE Instant Coverage Solution User Manual...

  • Page 73: Viewing Vap Alarms

    When a VAP element is selected in the topology tree, the Alarm tab displays the main alarms in the unit. To Access VAP Alarms Tab Click the Config tab in the main menu and select the VAP from the network topology tree. Select the VAP Alarms sub tab. LTE 700 MHz MobileAccessVE Instant Coverage Solution User Manual...

  • Page 74: Vap Rf Parameters

    Click the Config tab from the main menu bar and then select the VAP from the network RF Parameters topology and click the sub-tab. The parameters displayed in RF tab correspond to the selected element. Selected VAP LTE 700 MHz MobileAccessVE Instant Coverage Solution User Manual...
  • Page 75 VAP is connected. If you replace a VAP, all parameters are automatically set to the new VAP. If you do not want to keep that configuration of the replaced VAP, remove it from the topology baseline prior to connecting the new VAP. LTE 700 MHz MobileAccessVE Instant Coverage Solution User Manual...

  • Page 76: Administrative Operations

    2. Click the Modify button beside the User Name whose password is being modified. 3. Enter the New Password and re-enter in the Confirm New Password field. 4. Click OK. Note: Passwords can only be changed when connected as an administrator. LTE 700 MHz MobileAccessVE Instant Coverage Solution User Manual...

  • Page 77: Retrieving Vcu Ip Address

    2. Run the IP Recovery Tool application from the computer Start menu. The Connection dialog appears. 3. Select the Comm. Port corresponding to the connection on the computer. 4. Enter the password Eng and click Connect. LTE 700 MHz MobileAccessVE Instant Coverage Solution User Manual...

  • Page 78: Ip Settings

    IP Settings The IP Settings tab is used for viewing and modifying the network parameters. The default parameter settings are as follows: IP Address: 192.168.1.1 Subnet Mask: 255.255.255.0 Default Gateway: 192.168.1.254 LTE 700 MHz MobileAccessVE Instant Coverage Solution User Manual...
  • Page 79 Administrative Operations Click Modify button to change settings LTE 700 MHz MobileAccessVE Instant Coverage Solution User Manual...

  • Page 80: Snmp Configuration Parameters

    The Community Names can be modified by clicking the Modify button in the SNMP Configuration display area. Additional Trap Destinations can be added by clicking the Add New button in the Trap Destination List display area: LTE 700 MHz MobileAccessVE Instant Coverage Solution User Manual...

  • Page 81: Upgrading (Or Downgrading) Vcu And Vap Software

    The procedure is performed via two screens: Firmware Screen – Used to manage the software files stored on the VCU. Distribute Screen – Used to download the VAP software version to selected VAPs. LTE 700 MHz MobileAccessVE Instant Coverage Solution User Manual...

  • Page 82: Upgrading The Vap Sw

    Bank column of the VAP display area. Notes: 1. Locate the Firmware files on your local hard-drive prior to the download process. 2. During the download process DO NOT disconnect the Web GUI connection to the VCU. LTE 700 MHz MobileAccessVE Instant Coverage Solution User Manual...
  • Page 83 3. After the distribution process is complete and swapping between VAP SW images, the VCU will restart automatically. After restart, the VAP firmware distribution table will be empty. Within several seconds it will re-populate as the VCU re-discovers connected VAPs. LTE 700 MHz MobileAccessVE Instant Coverage Solution User Manual...

  • Page 84: Upgrading The Vcu Sw

    2. Define the downloaded version as the Active version (to be used for upgrade) as follows: (In the VCU display area), click Swap. The downloaded version appears in the Active Bank column and the Controller is automatically restarted. The VCU Upgrade procedure is complete. LTE 700 MHz MobileAccessVE Instant Coverage Solution User Manual...

  • Page 85: Troubleshooting

    1. Select the Config tab from the main menu bar and then select the VAP to be located from the topology tree. Selected VAP Module Info Identify On/Off 2. Click the Module Info sub-tab. LTE 700 MHz MobileAccessVE Instant Coverage Solution User Manual...
  • Page 86 5. It is advisable to assign it an identifiable name via the Access Pod Module Info tab, as described in section 5.6 (e.g. floor 3, room 2) and set the Identify field to Off again. LTE 700 MHz MobileAccessVE Instant Coverage Solution User Manual...

  • Page 87: Wireless Service Is Not Available

    10.3 PoE is Not Working Verify that the PoE used is “alternative a”. The MobileAccessVE system currently only supports this alternative. Verify that all pairs are wired in the patch panels and jumper cords. Note: Future enhancements will support “alternative b”. Consult MobileAccess if you currently require support for “alternative b.”...

  • Page 88: Ethernet Service Is Degraded

    Ethernet standards specify that 100m (300ft) is the maximum distance between an Ethernet switch and appliance (computer, WLAN AP, etc). This is relevant when MobileAccessVE shares the IT LAN. The distance includes all patch cords (from switch to VCU, from VCU to patch panel, from RJ-45 outlet to VAP, and from VAP to appliance).
  • Page 89 Confirm that the VCU port is functioning (VAP Status LED - top LED in VAP icon associated with this Pod is green). Note: The Activity LED on the actual VAP is BLUE. LTE 700 MHz MobileAccessVE Instant Coverage Solution User Manual...

  • Page 90: Vcu Cannot Be Monitored Via Snmp

    Access the VAP Service RF sub-tab. (See section 8.3). Unmasked VAP Faulty alarm Verify that the alarm is unmasked. Set the Service Control parameter to Off. Confirm the trap is received by external Fault Monitoring server. LTE 700 MHz MobileAccessVE Instant Coverage Solution User Manual...

  • Page 91: Appendices

    Appendices Traps This section lists the MobileAccessVE LTE Controller and Access Pod Traps. VE Control Unit (VCU) Traps Trap Name Trap Description vcuChannel_1_DLPowerLow Input RF power is Low (or no signal) vcuChannel_1_DLPowerHigh Input RF power is above the max expected Pin...

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