Questions & Answers - Motorola P6JL1 Manual

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Questions & Answers
If you encounter problems while using the phone, or if it performs erratically, you can
consult the information in the chart below. If your particular problem cannot be resolved
using the information in the chart, contact the dealer where you purchased the phone.
Problem
Poor reception
Echo or noise
Battery will not
charge.
Possible causes
The network signal is too
weak at your current location,
for example, in a basement or
near a tall building, because
wireless transmissions can
not effectively reach it.
The network is busy at the
current time (for example,
during peak times, there may
be too much network traffic
to handle additional calls).
You are too far away from a
base station for your service
provider.
Poor network trunk quality
on the part of your service
provider.
Poor local telephone line
quality.
The battery or battery charger
is damaged.
The phone's temperature is
below 0 °C (+32 °F) or higher
than +45 °C (+113 °F).
Poor contact between the bat-
tery and charger.
Possible solution
Move to a location where the network signal
can be properly received.
Avoid using the phone at such times, or try
again after waiting a short time.
You can request a service area map from your
service provider.
Press and dial again. You may be
switched to a better-quality network trunk or
phone line.
Press and dial again. You may be
switched to a better-quality network trunk or
phone line.
Contact the dealer.
Adjust the battery charging environment to
avoid extremes of temperature.
Check all connectors to make sure all connec-
tions have been properly made.