Dell Streak User Manual page 126

Problem
Noises during a call
You cannot enable certain
call features
PIN Code is blocked
System problems
Battery does not charge
Unable to turn the device
on.
The device turns off
automatically
126
Troubleshooting
Possible causes
You may be near a strong
electromagnetic source (such
as a TV, a microwave oven,
etc.) during a call.
Your service provider does not
support these features, or you
have not applied for services
that provide these features.
You have entered an incorrect
PIN code three consecutive
times.
The battery or battery charger
is damaged.
The device's temperature is
below 0°C or higher than
45°C.
Poor contact between the
battery and charger.
The battery is empty.
The back cover has come off.
Battery contacts are not clean. Seek your dealer's help to clean
The back cover has come off.
Possible solutions
Move to another location to
reduce the interference effects.
Contact your service provider.
Contact your service provider.
If the service provider provides
the SIM card's PUK code, use
the PUK code to unlock the
SIM card.
Contact the dealer.
Adjust the battery charging
environment to avoid extreme
temperatures.
Check all connectors to ensure
that all connections have been
properly made.
Charge the device.
Ensure that the back cover is
firmly secured to the device.
the contacts.
Ensure that the back cover is
firmly secured to the device.