Excelltel MS Series User Manual
  1. Manuals
  2. Brands
  3. Excelltel Manuals
  4. Telephone System
  5. MS Series
  6. User manual

Excelltel MS Series User Manual

Hide thumbs
Table of Contents

Advertisement

Quick Links

Download this manual

Advertisement

Table of Contents
loading
Need help?

Need help?

Do you have a question about the MS Series and is the answer not in the manual?

Questions and answers

Subscribe to Our Youtube Channel

Related Manuals for Excelltel MS Series

Summary of Contents for Excelltel MS Series

  • Page 2: Table Of Contents

    Table of Contents Chap 1 Brief Introduction & Features..........1 1.1 System Overview................... 1 1.2 Features......................1 Chap 2 Installation & Connection............2 2.1 System Appearance..................2 2.2 Technical Parameter..................4 2.3 Attention......................4 2.4 Warning......................5 2.5 Installation procedure..................5 2.5.1 Connecting C.O. lines & extensions to the unit:......5 2.5.2 Zero-load power-on inspection:............5 2.6 Direct Access when Power Failure..............6 Chap 3 System programming...............
  • Page 3 3.6.5 One section OGM Mode..............14 3.7 Review the Holding Music................14 3.8 Set Operator and Ringing Extension............14 3.8.1 Set Operator..................14 3.8.2 Set Ringing Extensions in Day mode...........15 3.8.3 Set Ringing Extension n Night mode........... 15 3.8.4 Set C.O.lines ringing mode............16 3.8.5 Ringing mode when all the ringing extensions is busy.....
  • Page 4 3.19.2 Call Transfer Ringing Time............23 3.19.3 No Answer Call forwarding Time..........24 3.19.4 C.O Line Reservation Time............24 3.20 Transfer Operation Setting............... 24 3.20.1 External Call Transfer Mode.............24 3.20.2 Extension No Answer Process for External Call Transfer... 24 3.20.3 Enable/disable Call Forward Setting reserved when Power Failure......................
  • Page 5 4.15 Internal Hotline Function................35 4.16 Do Not Disturb(DND)................35 4.16.1 Set Do Not Disturb(DND).............35 4.16.2 Clear Do Not Disturb(DND)............35 4.17 Clear Extension Function Setting............35 4.18 Call All Extension(Group Call)..............36 Chap 5 Maintenance&Troubleshooting..........36 5.1 Outgoing calls can’t be made..............36 5.2 Outside calls can’t dial in................

  • Page 6: Chap 1 Brief Introduction & Features

    MS Series PABX User Manual Chap 1 Brief Introduction & Features 1.1 System Overview With the design and production according to G.712 and G.732 protocol of CCITT, this system integrates virtues of various practical function of PABX, and it has unique advantage in innovation. As a type of...

  • Page 7: Chap 2 Installation & Connection

    MS Series PABX User Manual Chap 2 Installation & Connection Before Installation For easy and quick installation, it is strongly recommended that user read and follow the following instruction carefully so as not to damage the system accidentally by incorrect operation.
  • Page 8 MS Series PABX User Manual 3. For music interface is for external holding music input (connect to MP3 player). Front View:...

  • Page 9: Technical Parameter

    MS Series PABX User Manual 208/308 Connection Diagram: 2.2 Technical Parameter Power Supply Voltage ……………… AC 220V or AC 110V, 50-60Hz Power Dissipation…………………… ≤20VA Exchange Mechanism……………… Analog spatial division Type of Telephone……………………Dual Tone Multi-Frequency Communications Lines………………108/206/ 208/308---7 IC Power Supply………………………±5V Distortion………………………………...

  • Page 10: Warning

    MS Series PABX User Manual ● A marginal space around the exchange should be remained for heat sink, inspection and maintenance of the system. ● A wall bore is available at the underside of mainframe for wall installation. Desk installation is also admitted. But the contact of wall bolt and circuit board inside the mainframe should be avoided.

  • Page 11: Direct Access When Power Failure

    MS Series PABX User Manual working state of the PBX. ● Pick up the handset of extension 601. If you can hear an internal dial tone indicates that the system is working normally. You can start to operate it now.

  • Page 12: Chap 3 System Programming

    MS Series PABX User Manual Chap 3 System programming 3.1 Before programming ● All the programming must be performed on the extension 601 or 602 or 603 or 604; all the programming must be done in programming status. ● All the extension must be dual tone multi frequency phone.

  • Page 13: Flash Time Setting

    MS Series PABX User Manual We suggest changing the password before set up this system. 3.2.3 Flash Time Setting Format: 00F # F=1 ---------0.8s F=2 ---------1.0s F=3 ---------1.2s F=4 ---------1.5s F=5 ---------1.8s Explanation: F means the flash time. Description: To active the hold and transfer operating use.

  • Page 14: Enable/Disable C.o. Lines

    MS Series PABX User Manual 3.3 Enable/Disable C.O. Lines You must use these command according to the actual CO line connected before use the PBX. If you don’t enable any C.O. line, system will define no C.O. line connected and will not auto detect C.O. line!!! 3.3.1 Enable All C.O.

  • Page 15: Day/Night Mode Setting

    MS Series PABX User Manual Explanation: ● HH: hour, 00-23, 24 hours mode ●TT: minutes, 00-59 Format: 020000W # Set week of system Explanation: W: Week, 1-7(7 = Sunday) Example: Set system to 2002/12/18 21:30 Sunday 3.4.2 Day/night mode setting...

  • Page 16: Set Operating Mode

    MS Series PABX User Manual 3.5 Set Operating mode ◆NOTE: On default setting, all the C.O. lines is in operator work mode , the operator ringing Extension is 601 and 602. 3.5.1 Set Auto-attendant work Mode (OGM) for All C.O. Lines Format: 1 0 # Description: Set all C.O.

  • Page 17: Enable/Disable Fast Dialing In Ogm Mode

    MS Series PABX User Manual Description: Set No.M C.O. line in Operator work mode. Example: Set C.O. line 1 and 3 in operator mode, other C.O. line in Auto-attendant mode. 3.5.5 Enable/Disable fast dialing in OGM mode Format: 1546# Disable fast dialing function, this is default setting 1547# Enable fast dialing function.

  • Page 18: Ogm Recordable Time

    MS Series PABX User Manual be set in four modes, see below: Format: 0451# Set OGM in one section mode 0452# Set OGM in two section mode Description: In two section mode, it is day/night mode, while in day time system use the first section, in night time system use the second section.

  • Page 19: Ogm Playing(Multiple Section Mode)

    MS Series PABX User Manual extension do not answer, please dial other extension number or dial “0” for operator.” ●The recording time is limited, when you hear a beep tone “du” to start recording and another beep tone “du” to end recording;...

  • Page 20: Set Ringing Extensions In Day Mode

    MS Series PABX User Manual 3.8.2 Set Ringing Extensions in Day mode Format: 3 0 M N 0 # Explanation: M: the C.O. Line port No. M=1 - 3 N: the Ext. port No. N=1–8( N=1 means Ext.601 …… N=8 means Ext.608) Description: In operator work mode when incoming call from No.M C.O.

  • Page 21: Set C.o.lines Ringing Mode

    MS Series PABX User Manual ●This function only for C.O. line Incoming call. 3.8.4 Set C.O.lines ringing mode Format: 380# Set all the C.O line ring is in normal mode(operator ringing extension will ring simultaneously,this is default setting) 381# Set all the C.O line ring is in round robin mode...

  • Page 22: Called Extension Busy Process

    MS Series PABX User Manual Description: In auto-attendant work mode, if the C.O. Line caller doesn't dial the extension number over 5 seconds, then the C.O. line will be cut off. This is the default setting. Format: 1 6 1 # Description: In auto-attendant work mode, if the C.O.

  • Page 23: Disable Add Digits For Intercom Cid

    MS Series PABX User Manual 3.10.2 Disable Add Digits for Intercom CID Format: 180 # Description: Disable add digits for intercom Caller ID 3.11 Dial-out Mode Setting 3.11.1 Set Indirect-Dialing-Out Mode for All Ext Format: 21#: Description:Set Indirect-Dialing-Out mode for all Exts(dialing 9 for outgoing).

  • Page 24: Call Restriction-Class Assignment

    MS Series PABX User Manual 3.12 Call Restriction-Class Assignment 3.12.1 Class Settingt for All Extensions Format: 40 L# Explanation: L: Class number, L= 0 - 6 Description: Set dialing-out class L for all Exts. L=1: no any restriction L=2: outgoing with restriction of IDD(International Direct Dialing) L=3: outgoing with restriction of DDD(Domestic Direct Dialing) L=4: outgoing with restriction of the prefix item A.

  • Page 25: Clear Restriction Group Of Item A

    MS Series PABX User Manual ● Item A can restrict 16 groups of initial digits. ● Restrict Item A only valid for dialing-out class 4. 3.13.2 Clear Restriction Group of Item A Format: 41 Q # Explanation: Q: the group series from 01 to 16.

  • Page 26: Clear All Restriction Of Item B

    MS Series PABX User Manual Description: to clear the outgoing restriction of numbers in group Q. 3.13.6 Clear All Restriction of Item B Format: 4 2 # Description: to clear all the outgoing restriction of numbers item B 3.14 Set Special Outgoing Number 3.14.1 Set Special Outgoing Number for Class 0...

  • Page 27: Ext Access C.o.line

    MS Series PABX User Manual Example:Clear the Ext.604 outgoing call duration restriction. 3.16 Ext Access C.O.Line 3.16.1 Set Ext Access Certain C.O. Line in day mode Format: 70MN0# Set extensions N access C.O line M in day mode. 70M0# Set all extension can access C.O line M in day mode.

  • Page 28: Ext Number Flexible Coding

    MS Series PABX User Manual 3.18 Ext Number Flexible coding 3.18.1 Set Extension Number (Change the Ext. Number) Format: 9Nabcd# Explanation: N : the extension port number, N = 1 - 8, abcd: the new Ext. number, 1 to 4 digit.

  • Page 29: No Answer Call Forwarding Time

    MS Series PABX User Manual 3.19.3 No Answer Call forwarding Time Format : 1 8 4 TT# Explanation: TT: seconds 01-99, default setting is 20 seconds Description: When C.O line incoming call ring some extension, but no answer, after TT seconds, the call will be forwarded to another extension.

  • Page 30: Ext. Group Setting

    MS Series PABX User Manual 3.21 Ext. Group Setting 3.21.1 Set Ext. Group Number All the extension can be set in 2 groups. Format: 9 9 0 abcd # Description: set the first group number and enable it. Format: 9 9 1 abcd # Description: set the second group number and enable it.

  • Page 31: Chap 4 Operating Instruction

    MS Series PABX User Manual Chap 4 Operating Instruction 4.1 Day/Night Work Mode Setting 4.1.1 Manual Mode Setting In manual mode, you can input the following command: Format: # 2 0# Set the system in day work mode. # 2 1# Set the system in night work mode.

  • Page 32: Outgoing Call

    MS Series PABX User Manual # 2 7 N #: Clear busy(or no answer)forward setting for No.N Ext. # 2 7 #: Clear busy (or no answer) forward setting for all Ext. # 2 5 #: Clear any call forward setting for all Ext no matter always forwarding setting or busy(no answer).

  • Page 33: Automatically Call Back When Co Line Is Busy

    MS Series PABX User Manual 4.3.3 Automatically Call back when CO line is busy Format: # 0 then hang up. Description: in indirect-Dialing-Out mode, if the CO line you are accessing is busy, you can press #0 then hang up, once this CO line is released, system will auto call back your extension.

  • Page 34: Intercom Call In Direct-Dialing-Out Mode

    MS Series PABX User Manual 4.4.2 Intercom Call in Direct-Dialing-Out Mode Format: * + Ext number Example: Call Ext.608, then you should input * 608 4.5 Answer call 4.5.1 Answer Call in Operator Work Mode When C.O line incoming arrives, if system is in operator work mode, the operator ringing extension will ring, when you pick up the handset, you can talk with the caller directly.

  • Page 35: Line Reservation (Except 108)

    MS Series PABX User Manual Description: Allow you to answer an incoming call (direct or transferred) which is ringing on another extension. ●If Ext is in Direct-Dialing-Out mode, you should dial * # 3 + Ext .number 4.6 C.O. Line Reservation (except 108)

  • Page 36: Call Transfer To Ext.group

    MS Series PABX User Manual ● A make invalid operation or B is busy, After a continuous beep tone(du-du-du), A can repeat the operation. ● A hang up and B does not pick up. A pick up again and press: # 9 (If the Ext is at Direct-Dialing-Out mode, you should input: * # 9), then A will restore the connection with C.O.

  • Page 37: Three Way Conference (1 C.o Line And 2 Ext)

    MS Series PABX User Manual 4.10 Three Way Conference (1 C.O Line and 2 Ext) Format: Flash hook (or press FLASH button) dial * + Ext. number Description: Allow you to add a third party to a two-party conversation and make a three-party conference.

  • Page 38: Call Forward When Ext Is Busy Or No Answer

    MS Series PABX User Manual Format: # 81 # Description: Clear call forward always ● In Direct-Dialing-Out mode, you should set with *#81abcd(or *#81ABCDED#) and clear with*# 81#. ● Before setting use #81# to clear other settings. ● If you set # 81 * ABCDEF #, then the setting # 81abcd is disabled.

  • Page 39: Ext. Number Query

    MS Series PABX User Manual (#84TT,default is 80s) ,then the system will send reminder tone till 10s, at the same time each external user can press # to proceed the conversation till another 80s. If no operation,the call will be cut off. Meanwhile, any CO line user can press * to end with the call.

  • Page 40: Call Operator Directly

    MS Series PABX User Manual operation. 4.14 Call Operator Directly Format: 1520# Any extension can call operator directly by dialing 0 Format: 1521# Disable extension call operator directly by dialing 0 If in Direct-Dialing-Out mode, Ext should dial * 0.

  • Page 41: Call All Extension(Group Call)

    MS Series PABX User Manual 4.18 Call All Extension(Group Call) Format: #88 Description: one extension can dial #88, then all other extension will ring simultaneously, if any extension is picked up, can talk with the calling extension, while the other extension keep ringing.

  • Page 42: Chap 6 Glossaries

    MS Series PABX User Manual Chap 6 Glossaries BREAKDOWN CAUSE SOLUTION Running light Check the power socket Power off malfunction and Power supply Reconnect the wiring or try No sound from Disconnected wiring or to remove the telephone’s extension malfunction of telephone.

  • Page 43: Chap 7 Default Settings

    MS Series PABX User Manual Chap 7 Default Settings ● C.O. line: 108/206/208/308 are in Disabled status. ● Operating mode: All C.O. line in Operator mode, ● Dial out mode: 108/206/208/308 are in Indirect-Dialing-Out mode, dial “9” for outgoing call ●...

  • Page 44: Chap 8 System Programming & Operation Instruction

    MS Series PABX User Manual Chap 8 System Programming & Operation Instruction 8.1Index of Basic Operation Indirect-Dialing-Out mode Direct-Dialing-Out Description Command mode Set to day status in manual # 2 0 # *# 2 0 # mode Set to Night status in manual...

  • Page 45: Index Of System Programming

    MS Series PABX User Manual Call all extensions( in default *#20 setting call EXT.group 1) Function code *,office code 000010# Function code & Office code setting Function code #,office code 000011# 8.2 Index of system programming Description Command Enter System Programming Status...
  • Page 46 MS Series PABX User Manual auto-attendant Transfer to operator 1541# Release C.O. line 160# No dial in Transfer to operator 161# or 1610# auto-attendant Transfer to operator mode ringing 1616# extension System option for Call back the extension 162# transfer to a no answer Don’t call back...
  • Page 47 MS Series PABX User Manual To cancel the restriction of item A 41 # To clear group Q of restriction item A 41Q# Restrict the Certain Numbers from item B 42 Q ABCD # To cancel the restriction of item B...

  • Page 48: Appendix I Door-Phone Function

    MS Series PABX User Manual Appendix I Door-phone Function I.1 Connection instruction: The system can be connected with two door-phone system provide door opener(door-open switch, connect with the wire of electric lock) interface, and system can defined two extension as...

  • Page 49: Set Door-Phone Function

    MS Series PABX User Manual I.2 Set Door-phone function You need to perform the following setting in system programming status by programming extension(Ext.601-604) I.2.1Set the port of Door phone Format: 80N# set the first door phone (N is Ext port number)

  • Page 50: Appendix Ii Least Cost Routing (Lcr) Setting

    MS Series PABX User Manual ● When visitor press the door phone, If the ringing extension assigned to the door phone are all busy at this moment, the system will send a busy tone to door phone, in the mean time, the extensions will hear a continuous beep tone as reminder.
  • Page 51 MS Series PABX User Manual Format: 0720# Description: Enable manual LCR function Format: 0721# Description: Disable manual LCR function Format: 0730# Description: System will access normal trunk line if special trunk line is busy. Format: 0731# Description: Restrict system access normal trunk line if special trunk line is busy.

  • Page 52: Ii.3 Operating Instruction

    MS Series PABX User Manual Description: Set prefix starting with ABCDEFGH for auto LCR to Special trunk line Format: 08Q# Description: Clear certain number of group Q for auto LCR to Special trunk line Remark: ● ABCD is the initial digits of the outgoing number for routing to Special trunk line, ABCD can be 1-4 digits, for example: it can be: 0,52,139,1790…etc.

  • Page 53: Iii.1 Programming Setting

    MS Series PABX User Manual III.1 Programming setting The following format should be performed in programming status: III.2 Enable/Disable prefix number add Dialing function Format: 8400# disable prefix add dialing function for all C.O. line 84N# disable prefix add dialing function for No. N Ext 8500# enable prefix add dialing function for all extension.

  • Page 54: Iv.2 Operating Instruction

    MS Series PABX User Manual ◆ ABCD… is abbreviated-dialing number. The longest numbers can be 16 digits. IV.2 Operating instruction For normal phone : Format: Pick up and dial #70 + the group number (01-96) Example: you set number 86228930 as the first group abbreviated-Dialing number:Pick up Ext.601, enter into programming state (*#*0000 ) and hear...

Table of Contents

Save PDF