Do you have a question about the 360eyeS and is the answer not in the manual?
Questions and answers
Andrea
April 22, 2025
Como piedo recuperar mis videos no tengo contraseña de encriptado. Yo lo tengo configurado como predeterminado. No puedo ver videos de dias atras. Solo porque retire la sd
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3D N Video Encryption 3D Navigation 2MP PT IP Camera Instruction Manual Benavis More help to visit www.benavis.net PLS CHECK FILE NAME AND REV MAKE SURE IT’S LATEST ONE DOCUMENT REV: 360EYES PT CAMERA QUICK MANUAL REV00 20180728...
Maximum SD card storage 128 GB l Night Vision: Infrared night distance is 10 meters l 3 Meters Extended power cable for your convenient installation PLS CHECK FILE NAME AND REV MAKE SURE IT’S LATEST ONE DOCUMENT REV: 360EYES PT CAMERA QUICK MANUAL REV00 20180728...
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Wall mount 1-in Screw X2 Fluted Plastic Wall Anchors X2 Installation Plate: X1 Quick Manual X1 Installation Bracket X1(Optional) Ethernet cable X1(Optional) PLS CHECK FILE NAME AND REV MAKE SURE IT’S LATEST ONE DOCUMENT REV: 360EYES PT CAMERA QUICK MANUAL REV00 20180728...
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5). Some cases, camera can not work with your routers properly. If you meet this, pls reach us at Stonebird.yi@benavis.com.cn www.benavis.net for help. Hope you can report us your routers brand and model name. PLS CHECK FILE NAME AND REV MAKE SURE IT’S LATEST ONE DOCUMENT REV: 360EYES PT CAMERA QUICK MANUAL REV00 20180728...
2) Download APP from below website or directly from APP store. Http://s.360eye.cc Remark: Android system support version 4.1 and above, IOS system support version 9.2 and above. PLS CHECK FILE NAME AND REV MAKE SURE IT’S LATEST ONE DOCUMENT REV: 360EYES PT CAMERA QUICK MANUAL REV00 20180728...
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If you got trouble to connect the camera with Option#1, pls use Option#2. For Option#2 detailed instruction, pls see page 10 for more detail. Follow the APP Instruction, click upper right corner”+”, PLS CHECK FILE NAME AND REV MAKE SURE IT’S LATEST ONE DOCUMENT REV: 360EYES PT CAMERA QUICK MANUAL REV00 20180728...
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B) Choose “wireless mode”, select “next” C) Input your Wifi password, then ”next” PLS CHECK FILE NAME AND REV MAKE SURE IT’S LATEST ONE DOCUMENT REV: 360EYES PT CAMERA QUICK MANUAL REV00 20180728...
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For how to reset the camera, pls refer to the Q&A. If any, pls reach at Stonebird.yi@benavis.com.cn or www.benavis.net for help PLS CHECK FILE NAME AND REV MAKE SURE IT’S LATEST ONE DOCUMENT REV: 360EYES PT CAMERA QUICK MANUAL REV00 20180728...
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24 degree and save into your phone, pls allow app to visit your phone storage. After picture captured, APP will create a small thumb for each direction below main view window. PLS CHECK FILE NAME AND REV MAKE SURE IT’S LATEST ONE DOCUMENT REV: 360EYES PT CAMERA QUICK MANUAL REV00 20180728...
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You can click each thumb, camera will rotate the relative position. 6) Enjoy it PLS CHECK FILE NAME AND REV MAKE SURE IT’S LATEST ONE DOCUMENT REV: 360EYES PT CAMERA QUICK MANUAL REV00 20180728...
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“Connection complete, next”. APP will search within intranet. *** Notes: Keep the camera with your mobile at the same Wifi SSID, open your router DHCP function. PLS CHECK FILE NAME AND REV MAKE SURE IT’S LATEST ONE DOCUMENT REV: 360EYES PT CAMERA QUICK MANUAL REV00 20180728...
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Before doing, pls reach us Stonebird.yi@benavis.com.cn www.benavis.net for help. We will send the cloud service PLS CHECK FILE NAME AND REV MAKE SURE IT’S LATEST ONE DOCUMENT REV: 360EYES PT CAMERA QUICK MANUAL REV00 20180728...
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5 users at the same time. Sharing needs your friends register the account also and he has only view privilege right, no authorization right to modify the camera setting. PLS CHECK FILE NAME AND REV MAKE SURE IT’S LATEST ONE DOCUMENT REV: 360EYES PT CAMERA QUICK MANUAL REV00 20180728...
Ensure camera is property attached to the stand before final installation and positioning l Compliance is only assured by using the included power supply PLS CHECK FILE NAME AND REV MAKE SURE IT’S LATEST ONE DOCUMENT REV: 360EYES PT CAMERA QUICK MANUAL REV00 20180728...
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General case, 5 second needed at least. ⑪. View mode switch: perspective is looking up, or looking down) ⑩. Video playback (need TF cad inside) PLS CHECK FILE NAME AND REV MAKE SURE IT’S LATEST ONE DOCUMENT REV: 360EYES PT CAMERA QUICK MANUAL REV00 20180728...
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⑫. Add camera: Add a new camera into your account, refer to page 6 PLS CHECK FILE NAME AND REV MAKE SURE IT’S LATEST ONE DOCUMENT REV: 360EYES PT CAMERA QUICK MANUAL REV00 20180728...
2) Share device: Share the camera with your friends or family. Your friends and family members must create their account already. Maximum can share one device to 5 accounts). PLS CHECK FILE NAME AND REV MAKE SURE IT’S LATEST ONE DOCUMENT REV: 360EYES PT CAMERA QUICK MANUAL REV00 20180728...
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10) Change router: if you want to switch another router, different wifi SSID or from “Wireless mode” to “wifi mode”, pls follow the APP to do and reset the camera into factory status. PLS CHECK FILE NAME AND REV MAKE SURE IT’S LATEST ONE DOCUMENT REV: 360EYES PT CAMERA QUICK MANUAL REV00 20180728...
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12) Memory card information: If you insert micro sd card, you can see SD card info. 13) Cloud storage setting: If you decide to try this service, pls reach us Stonebird.yi@benavis.com.cn or www.benavis.net for help. We will send the cloud service terms to you.
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4. Message: Setup/edit/view alarming message you can check the alarm message and with video footage. 5. Setting: APP general setting PLS CHECK FILE NAME AND REV MAKE SURE IT’S LATEST ONE DOCUMENT REV: 360EYES PT CAMERA QUICK MANUAL REV00 20180728...
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Clean space: Remove the APP cache in your mobile phone ⑦.Modify password: Change your account password. ⑧. Logout: logout and switch another account. PLS CHECK FILE NAME AND REV MAKE SURE IT’S LATEST ONE DOCUMENT REV: 360EYES PT CAMERA QUICK MANUAL REV00 20180728...
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Auto Gain Auto Viewing angle Horizontal:75.7° Vertical: 66° Pan: Horizontal rotation 355 degrees Tilt: Vertical 80 degrees Zoom: Digital 3X PLS CHECK FILE NAME AND REV MAKE SURE IT’S LATEST ONE DOCUMENT REV: 360EYES PT CAMERA QUICK MANUAL REV00 20180728...
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Dimensions(W x D x H) 9.5X9.1X13.1CM Weight 228g(Main Body) Package Dimension 10x10x20cm Package Weight 372g System Request Windows7 Browser Not Support PLS CHECK FILE NAME AND REV MAKE SURE IT’S LATEST ONE DOCUMENT REV: 360EYES PT CAMERA QUICK MANUAL REV00 20180728...
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If you did not see it, pls power off the camera. Pay more attention to that power off PLS CHECK FILE NAME AND REV MAKE SURE IT’S LATEST ONE DOCUMENT REV: 360EYES PT CAMERA QUICK MANUAL REV00 20180728...
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SSID name and password. PLS CHECK FILE NAME AND REV MAKE SURE IT’S LATEST ONE DOCUMENT REV: 360EYES PT CAMERA QUICK MANUAL REV00 20180728...
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If still not solve your problems, pls go to my website www.benavis.net to look at QA questions and videos, we will update per customer feedback, or email to us. Stonebird.yi@benavis.com.cn Tks for your reading www.benavis.net PLS CHECK FILE NAME AND REV MAKE SURE IT’S LATEST ONE...
Need help?
Do you have a question about the 360eyeS and is the answer not in the manual?
Questions and answers
Como piedo recuperar mis videos no tengo contraseña de encriptado. Yo lo tengo configurado como predeterminado. No puedo ver videos de dias atras. Solo porque retire la sd