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User Manual
AL11 USER GUIDE – Draft
Clarity, a Division of Plantronics, Inc.
4289 Bonny Oaks Drive, Chattanooga, TN 37406
Tel: 800‐426‐3738 Fax: 800‐325‐8871
E‐mail: claritycs@plantronics.com Website: www.clarityproducts.com
©2010 Clarity, a Division of Plantronics, Inc. All rights reserved. AlertMaster, Clarity and AL11 are
trademarks or registered trademarks of Plantronics, Inc.
Rev. A (04‐10)
AlertMaster AL11
Home Alert System
Rev2
USER GUIDE
1 | P a g e
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Summary of Contents for Clarity AlertMaster AL11
- Page 1 AL11 USER GUIDE – Draft Rev2 USER GUIDE AlertMaster AL11 Home Alert System Clarity, a Division of Plantronics, Inc. 4289 Bonny Oaks Drive, Chattanooga, TN 37406 Tel: 800‐426‐3738 Fax: 800‐325‐8871 E‐mail: claritycs@plantronics.com Website: www.clarityproducts.com ©2010 Clarity, a Division of Plantronics, Inc. All rights reserved. AlertMaster, Clarity and AL11 are trademarks or registered trademarks of Plantronics, Inc. Rev. A (04‐10) 1 | P a g e ...
- Page 2 AL11 USER GUIDE – Draft Rev2 CONTENTS (TO BE LEFT EMPTY UNTIL FINAL VERSION IS CREATED; THIS PAGE SHOWS THE TABLE OF CONTENTS) 2 | P a g e ...
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Page 3: Important Safety Instructions
AL11 USER GUIDE – Draft Rev2 MPORTANT AFETY NSTRUCTIONS When using your Clarity AL11, basic safety precautions should always be followed to reduce the risk of fire, electric shock and persons including the following: 1. Read and understand all instructions. 2. Follow all warnings and instructions marked on the product. 3. Do not use this product near a bathtub, wash basin, kitchen sink or laundry tub, in a wet basement, near a swimming pool or anywhere else there is water. 4. Avoid using a telephone (other than a cordless type) during a storm. There may be a remote risk of electrical shock from lightning. 5. Do not use a telephone to report a gas leak in the vicinity of the leak. 6. Unplug this product from the wall outlets before cleaning. Do not use liquid cleaners or aerosol cleaners on the product. Use a damp cloth for cleaning. ... -
Page 4: Canadian Users
AL11 USER GUIDE – Draft Rev2 DDITIONAL AFETY OTES FOR ANADIAN SERS The following items are included as part of the CS‐03 Requirements. The standard connecting arrangement for the equipment is CA11A. This product meets the applicable Industry Canada technical specifications. NOTE: The Canadian Department of Communications label identifies certified equipment. This certification means that the equipment meets certain telecommunications network protective operational and safety requirements. The Department does not guarantee that the equipment will operate to the user’s satisfaction. Before installing this equipment, users should ensure that it is permissible to be connected to the facilities of the local telecommunications company. The equipment must also be installed using an acceptable method of connection. In some cases, the company’s inside wiring associated with a single line individual service may be extended by means of a certified connector assembly (telephone extension cord). The customer should be aware that compliance with the above conditions may not prevent degradation of service in some situations. Repairs to certified equipment should be made by an authorized Canadian maintenance facility designated by the supplier. Any repairs or alterations made by the user to this equipment, or equipment malfunctions, may give the telecommunications company cause to request the user disconnect the equipment. Users should ensure for their own protection that the electrical ground connections of the power utility, telephone lines and internal metallic water pipe system, if present, are connected together. This precaution may be particularly important in rural areas. Warning: Users should not attempt to make such connections themselves, but should contact the appropriate electric inspection authority, or electrician, as appropriate. The Ringer Equivalent Number is an indication of the maximum number of terminals allowed to be connected to a telephone interface. The termination on an interface may consist of any combination of devices subject only to the requirement that the sum of the Ringer Equivalent Number of all the devices not exceed five. SAVE THESE INSTRUCTIONS 4 | P a g e ... - Page 5 AL11 USER GUIDE – Draft Rev2 NTRODUCTION Thank you for selecting the exciting new AL11 from Clarity. It has been designed to meet the highest quality standards to provide you with years of convenient and trouble‐free service. Please read these operating instructions thoroughly before using your notification system. Keep this manual for future reference. You must save your sales receipt as proof of purchase in the event that you need warranty service. If you have any questions about your AL11, please call your authorized dealer or our Customer Service Department at 800‐426‐3738. E‐mail: claritycs@plantronics.com Website: www.clarityproducts.com 5 | P a g e ...
- Page 6 AL11 USER GUIDE – Draft Rev2 EATURES DENTIFICATION 6 | P a g e ...
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Page 7: Installation
AL11 USER GUIDE – Draft Rev2 NSTALLATION Do not put any of the AlertMaster components on or next to metal surfaces, computers, televisions, microwaves or other areas with electrical equipment that can cause interference to the wireless system. The antenna should be fully extended (in vertical position) without interference. 7 | P a g e ... - Page 8 AL11 USER GUIDE – Draft Rev2 Doorbell Battery The doorbell transmitter operates on one “23A” size battery (included). It normally lasts 8‐16 months and can be tested by watching the red power indicator light illuminate when the doorbell button is pressed. If the power indicator is faint or off, replace the battery. 8 | P a g e ...
- Page 9 AL11 USER GUIDE – Draft Rev2 PERATIONS When the AlertMaster AL11 is activated, the lamp flashes for two minutes, or until the RESET button is pressed. The lamp flashes in these patterns: 1. Phone The phone indicator light illuminates when the phone rings. The lamp will flash for two seconds, off for four seconds and repeat. 2. Door The door indicator light illuminates when the doorbell button is pressed. The lamp will flash for two seconds, off for two seconds and repeat. This function is also activated when a signal is received from the optional Door Announcer (Model AM‐DX). Press the RESET button to stop the lamp flashing. 9 | P a g e ...
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Page 10: Channel Settings
AL11 USER GUIDE – Draft Rev2 3. Lamp Control Press the center LAMP CONTROL button to turn the AlertMaster AL11’s lamp on and off. In order for the control to work, ensure that the lamp is turned on prior to plugging the lamp jack into the back of the AL11. HANNEL ETTINGS The AlertMaster AL11 uses radio signals to communicate between the console unit and all of its accessories. For the accessories (Doorbell, Door Announcer) to activate the base unit, they all have to be on the same “channel.” A “DIP switch” is used for channel selection. Your system and all the accessories have been preset in the factory to a standard channel setting. Under normal operating conditions, no adjustment is necessary. ... - Page 11 AL11 USER GUIDE – Draft Rev2 1. Unplug AC cord and locate DIP switches on the back of the AL11 base unit. Lift rubber cover to access the switch. 2. Open the battery compartment of the doorbell to access DIP switches. 3. Change the switch position of each switch on both units using a ballpoint pen to slide the switches to different settings. All settings need to be identical for the system to work. 4. Unplug and change the switch settings on each of your other accessories (Remote Receiver, Door Announcer, etc.) to match the new channel setting of the AL11 base unit and doorbell. 5. Replace covers and return accessories to their proper place. 11 | P a g e ...
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Page 12: Troubleshooting
AL11 USER GUIDE – Draft Rev2 ROUBLESHOOTING In case of difficulty, review the “Symptom and Remedy” list below. Make sure no part of the AlertMaster system is on or near metal surfaces or electrical equipment. Should the difficulty persist, contact Clarity or your authorized dealer for assistance. WARNING! DO NOT open the unit. You may be exposed to hazardous high voltage electricity. Symptom Cause and Remedy LAMP CONTROL button doesn’t work Lamp is not turned on prior to plugging it into AlertMaster. Replace bulb if necessary. Phone rings, lamp does not flash Check all phone line connections. Make sure you can turn the lamp on or off with the lamp control button on the AL11 console. Doorbell doesn’t work Dead battery. Depress doorbell button; the red indicator light should light up. Replace battery if necessary. The DIP switches may be incorrectly set. See section on “Channel Setting.” It may be out of range. Make sure doorbell is within range of 80 feet of the AL11 base unit. 12 | P a g e ... -
Page 13: Optional Accessories
AL11 USER GUIDE – Draft Rev2 PTIONAL CCESSORIES The AlertMaster AL11 is designed to work with optional wireless remote receivers and transmitters, each sold separately. A. AlertMaster Remote Receiver AL12 Flashes a connected lamp to notify you wherever the receiver is placed, such as the kitchen, living room, garage, bathroom, etc., up to 80 feet from the AlertMaster Model AL11 base console. B. AlertMaster Personal Signaler AM‐PX Wear this lightweight receiver on your belt anywhere around your house within an 80‐foot radius from the AlertMaster Model AL11. C. AlertMaster Personal Tactile Signaler AM‐PXB Similar to Model AM‐PX. This personal receiver is designed to meet the needs of the deaf‐blind. A touch switch allows each alerting source to be identified by tactile indication. D. AlertMaster Door Announcer AM‐DX Attach the Door Announcer next to your existing door chime or intercom. It will activate the door function of the AlertMaster Model AL11 up to 80 feet away. 13 | P a g e ... -
Page 14: Regulatory Compliance
A plug and jack used to connect this equipment to the premises wiring and telephone network must comply with the applicable FCC Part 68 rules and requirements adopted by the ACTA. A compliant telephone cord and modular plug, RJ11 USOC, is provided with this product. It is designed to be connected to a compatible modular jack that is also compliant. See installation instructions for details. The REN is used to determine the number of devices that may be connected to a telephone line. Excessive RENs on a telephone line may result in the devices not ringing in response to an incoming call. In most but not all areas, the sum of RENs should not exceed five (5.0). To be certain of the number of devices that may be connected to a line, as determined by the total RENs, contact the local telephone company. For products approved after July 23, 2001, the REN for this product is part of the product identifier that has the format US:AAAEQ##TXXXX. The digits represented by ## are the REN without a decimal point (e.g., 03 is a REN of 0.3). For earlier products, the REN is separately shown on the label. If this telephone equipment causes harm to the telephone network, the telephone company will notify you in advance that temporary discontinuance of service may be required. But if advance notice isn’t practical, the telephone company will notify the customer as soon as possible. Also, you will be advised of your right to file a complaint with the FCC if you believe it is necessary. The telephone company may make changes in its facilities, equipment, operations or procedures that could affect the operation of the equipment. If this happens the telephone company will provide advance notice in order for you to make necessary modifications to maintain uninterrupted service. If trouble is experienced with this telephone equipment, for repair or warranty information, please contact Clarity, 800‐426‐3738. If the equipment is causing harm to the telephone network, the telephone company may request that you disconnect the equipment until the problem is resolved. This telephone equipment is not intended to be repaired and it contains no repairable parts. Opening the equipment or any attempt to perform repairs will void the warranty. For service or repairs, call 800‐426‐3738. Connection to party line service is subject to state tariffs. Contact the state public utility commission, public service commission or corporation commission for information. 14 | P a g e ... - Page 15 AL11 USER GUIDE – Draft Rev2 If your home has specially wired alarm equipment connected to the telephone line, ensure the installation of this telephone equipment does not disable your alarm equipment. If you have questions about what will disable alarm equipment, consult your telephone company or a qualified installer. This telephone equipment is hearing aid compatible. Customer‐Owned Coin/Credit Card Phones To comply with state tariffs, the telephone company must be given notification prior to connection. In some states, the state public utility commission, public service commission or corporation commission must give prior approval of connection. ART OF ULES NFORMATION This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. Your AL11 Notification System has been tested and found to comply with the limits of a Class B digital device, pursuant to Part 15 of FCC rules. These limits are designed to provide reasonable protection against harmful interference in residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation; if this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, you are encouraged to try to correct the interference by one of the following measures: 1. Where it can be done safely, reorient the receiving television or radio antenna. 2. To the extent possible, relocate the television, radio or other receiver with respect to the telephone equipment. (This increases the separation between the telephone equipment and the receiver.) 3. Connect the telephone equipment into an outlet on a circuit difference from that to which the ...
- Page 16 AL11 USER GUIDE – Draft Rev2 extension cord). The customer should be aware that compliance with the above conditions may not prevent degradation of service in some situations. Repairs to certified equipment should be made by an authorized Canadian maintenance facility designated by the supplier. Any repairs or alterations made by the user to this equipment, or equipment malfunctions, may give the telecommunications company cause to request the user to disconnect the equipment. Users should ensure for their own protection that the electrical ground connections of the power utility, telephone lines and internal metallic water pipe system, if present, are connected together. This precaution may be particularly important in rural areas. WARNING: Users should not attempt to make such connections themselves, but should contact the appropriate electric inspection authority, or electrician, as appropriate. The Ringer Equivalence Number is an indication of the maximum number of terminals allowed to be connected to a telephone interface. The termination on an interface may consist of any combination of devices subject only to the requirement that the sum of the Ringer Equivalence Numbers of all the devices does not exceed five. [The term “IC:” before the certification/registration number only signifies that the Industry Canada technical specifications were met.] 16 | P a g e ...
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Page 17: Warranty
AL11 USER GUIDE – Draft Rev2 ARRANTY NFORMATION This warranty applies only to CLARITY products that are purchased and used in the United States, Canada or United Kingdom. CLARITY warrants the ALERTMASTER AL11 against any defect in materials or workmanship for the period of one year from the date of purchase. If your CLARITY product is defective and returned within 30 days of the date of purchase, your authorized Clarity dealer will replace it at no charge. If returned after 30 days but within one year from the date of purchase, we will repair or replace it at no charge. In the repair of your AlertMaster AL11, we may use new or reconditioned replacement parts. If we elect to replace your AL11, we may replace it with a new or reconditioned product of the same or similar design. Repair or replacement will be warranted for either 90 days or the remaining time on the original warranty period, whichever is longer. Implied warranties, including those of fitness for a particular purpose and merchantability (an unwritten warranty that the product is fit for ordinary use), are limited to one year from date of purchase. We will not pay for loss of time, inconvenience, loss of use of your AlertMaster AL11, or property damage caused by your AlertMaster AL11 or its failure to work, or any other incidental or consequential damages. Some states do not allow limitations on how long an implied warranty lasts or the exclusion of incidental or consequential damages, so the above exclusions or limitations may not apply to you. To get warranty service for your AlertMaster AL11, you must provide proof of the purchase date. Within 30 days of the date of purchase, return your AlertMaster AL11 to the place where you purchased it for immediate replacement. After 30 days, call CLARITY at 800426‐3738 or 800‐772‐2887 TTY/TDD for the authorized service center nearest you. You must prepay all shipping costs. We suggest you save the original packaging materials in the event you need to ship the AlertMaster AL11. When shipping for warranty repair, include your name, address, phone number, proof of date of purchase, and a description of the problem. After repairing the product, we will ship it back to you at no cost within the United States. This warranty does not cover defects resulting from accidents, damage while in transit to our service location, alterations, unauthorized repair, failure to follow instructions, misuse, use outside the United ... - Page 18 AL11 USER GUIDE – Draft Rev2 CLARITY, a Division of Plantronics 4289 Bonny Oaks Drive • Chattanooga, TN 37406 Tel: 800‐426‐3738 • Fax: 800‐325‐8871 E‐mail: claritycs@plantronics.com • Website: www.clarityproducts.com PRINTED IN CHINA 18 | P a g e ...
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