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Chapter 3 Service and Support
3.1 Program Upgrade of Product
Users upgrade the current program of function/arbitrary waveform generator with built-in program
upgrade system after getting program upgrade package through Market Department or website of
UNI-T to ensure that the program of function /arbitrary waveform generator is the latest version
released by UNI-T.
1.
Own a UTG2000B function /arbitrary waveform generator of UNI-T, and get model,hardware
and software version by pressing soft keys Utility → System → About successively.
2.
Get program file and supporting file of upgrade of model the same as that of function/
arbitrary waveform generator to be upgraded through website or Market Department of UNI-T, and
upgrade according to steps in the supporting file.
3.2 Outline of Warranty
UNI-T (Uni-Trend Technology (China) Limited) guarantees that the products it produces and sells are
free from any defects of material and process within 3 years from authorizing the dealer to deliver
them. If the product is proven to be defective during warranty period, UNI-T will repair and replace
according to provisions of warranty.
To arrange repair or ask for the whole warranty, please contact with the nearest sales or
maintenance department of UNI-T.
Except warranties provided in the outline or other applicable warranties, UNI-T does not provide
any other express or implied warranties, including but not limited to any implied warranties about
tradability and applicability to special purpose of the product. In any case, UNI-T assumes no
responsibility for indirect, special or consequent loss.
3.3 Contact Us
You can directly contact with Uni-Trend Technology (China)Co.,Limited (UNI-T,Inc.) in mainland
China if you have any inconvenience in use of the product:
Beijing time 8:00 -17:30, Monday-Friday or e-mail us. Our e-mail address: infosh@uni-trend.com.cn
Please contact with local dealer or sales center of UNI-T for products outside the mainland China.
Service support, many products of UNI-T are equipped with plans for extending warranty period
and calibration period. Please contact with local dealer or sales center of UNI-T. Please visit our
website to get list of addresses of service centers in various regions.
Website：http://www.uni-trend.com
UTG2000B Series
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