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Vicon VAX-1D Installation And Upgrade Manual

Access control system
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Installation Upgrade Guide
XX274-40-01
Vicon Access Control System
Vicon Industries Inc.
Tel: 631-952-2288 Fax: 631-951-2288 Toll Free: 800-645-9116
24-Hour Technical Support: 800-34-VICON (800-348-4266) UK: 44/(0) 1489-566300
Vicon Industries Inc. does not warrant that the functions contained in this equipment will meet your requirements or that the
operation will be entirely error free or perform precisely as described in the documentation. This system has not been designed
to be used in life-critical situations and must not be used for this purpose.
www.vicon-security.com
Document Number: 8009-8274-40-01
Issued: 116
Product specifications subject to change without notice.
Copyright © 2016 Vicon Industries Inc. All rights reserved.

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Summary of Contents for Vicon VAX-1D

  • Page 1 24-Hour Technical Support: 800-34-VICON (800-348-4266) UK: 44/(0) 1489-566300 Vicon Industries Inc. does not warrant that the functions contained in this equipment will meet your requirements or that the operation will be entirely error free or perform precisely as described in the documentation. This system has not been designed to be used in life-critical situations and must not be used for this purpose.
  • Page 2 Vicon Access Control (VAX) Installation/Upgrade Guide...
  • Page 3 Vicon Access Control (VAX) Installation/Upgrade Guide Copyright © 2016 Vicon...

  • Page 4: Table Of Contents

    Table of Contents Introduction ......................... iv Vicon Standard Equipment Warranty ................v Shipping Instructions ....................vii Vicon Software - End User License Agreement ..............viii Copyright ........................xi 1. Getting Started ......................1 Overview ......................1 Server Prerequisites ....................1 Operating Systems Supported ................

  • Page 5: Introduction

    Introduction Vicon is proud to present Vicon Access Control (VAX). This guide is designed to assist you in planning, installing and configuring your new access control system. Although we have gone to great lengths to ensure the installation process is intuitive and straight forward, we do recommend reading this guide in its entirety before installing a Vicon Access Control access system.

  • Page 6: Vicon Standard Equipment Warranty

    “autopan” or “tour” modes of operation. Such continuous operation is outside the scope of this warranty. 11.Any product sold as “special” or not listed in Vicon’s commercial price list: One year from date of original retail purchase.
  • Page 7 (f) to consumables (such as storage media or batteries) (g) to products that have been purchased “as is” and Vicon the seller or the liquidator expressly disclaim their warranty obligation pertaining to the product, (h) to any non-Vicon hardware...

  • Page 8: Shipping Instructions

    Shipping Instructions Use the following procedure when returning a unit to the factory: 1. Call or write Vicon for a Return Authorization (R.A.) at one of the locations listed below. Record the name of the Vicon employee who issued the R.A.

  • Page 9: Vicon Software - End User License Agreement

    HARDWARE is a computer system component. 2. GRANT OF LICENSE Vicon grants you the following rights, provided you comply with all of the terms and conditions of this EULA: Installation and Use: Except as otherwise expressly provided in this EULA, you may install, use, access, display and run only one (1) copy of the SOFTWARE on the COMPUTER.
  • Page 10 Additional Software/Services: The terms of this EULA apply to Vicon updates, supplements, and add-on components of the SOFTWARE that Vicon may provide to you or make available to you after the date you obtain your initial copy of the SOFTWARE, unless other terms are provided along with such Supplemental Components.
  • Page 11 Vicon Software - End User License Agreement called “WARRANTY AND SPECIAL PROVISIONS” AND/OR OTHERWISE WITH THE SOFTWARE. SUCH LIMITED WARRANTIES, LIMITATION OF LIABILITY AND SPECIAL PROVISIONS ARE AN INTEGRAL PART OF THIS EULA.

  • Page 12: Copyright

    Vicon. No part of this documentation may be reproduced or transmitted in any form or by any means except for the User’s benefit of operating the software without the express written permission of Vicon. Vicon Industries Inc.

  • Page 13: Getting Started

    Windows 7 or newer. Windows 10 or Windows Server 2012 is recommended for optimal performance. Note It is possible to install the Vicon Access Control software on a shared PC, however where possible, we do recommend a standalone installation for optimal performance and reliability. It is also possible to install Vicon Access Control on a virtual machine, off-site, or in the cloud.

  • Page 14: Installation Procedures

    ARM Specific Installation Procedures This section covers the installation of Vicon Access Control and some frequently asked questions. New Installation Vicon Access Control 1. Locate and run the file called "VAX.exe" on your installation media or download and run the installer from our website.
  • Page 15 In the event you are using a web installer, the required files will be downloaded from the internet. 3. Once all prerequisites are installed, the installer will automatically launch the Vicon Access Control application installer. Figure 1.2. Vicon Access Control Application Installer After the Vicon Access Control Installer has loaded, click the Next button to continue.
  • Page 16 • Advanced Installation is recommended for Users who wish to use an external SQL Server or may need advanced configuration options for domain environments. You are given far more control over various Vicon Access Control configuration options. 6. [Advanced Installation Only] Database Configuration allows you to override the default SQL Server connection settings.
  • Page 17 8. The next step is to configure Windows Firewall to allow outside access. By default Windows Firewall will block incoming ports unless they are explicitly enabled access. Vicon Access Control uses 3 distinct ports to allow access to the Web Service and Management Service. Please note the...

  • Page 18: Upgrading Vicon Access Control

    Figure 1.6. Vicon Access Control Firewall Configuration 9. The next step is to select the installation directory where you would like the Vicon Access Control application to be installed. Figure 1.7. Vicon Access Control Installation Directory Configuration 10.You have now completed the configuration portion of the installer.

  • Page 19: System Monitor

    Updating Firmware In some cases, in order to utilize the latest version of Vicon Access Control, a firmware update is also required on the Panels (please, see the applicable chapter in our Tech Guide). System Monitor System Monitor is a tray application that shows you the status and offers limited control over the web server process.

  • Page 20: Frequently Asked Questions

    64-bit provides. Client Installation Vicon Access Control supports client connectivity via web-based access. As a result, there is no Vicon Access Control client software to install; rather you use your web browser to access the Vicon Access Control server. Supported Browsers The list of browsers supported is by no means a comprehensive list.

  • Page 21: Accessing The Server

    Once you have ensured you have a browser that supports the Vicon Access Control software, accessing the Vicon Access Control software is very simple. If you are accessing the server from the PC it has been installed on, a start menu link is provided, otherwise you will need to enter the address manually into your web browser.

  • Page 22: Frequently Asked Questions

    Getting Started Once you have entered the address, press Enter to navigate to the Vicon Access Control software. Frequently Asked Questions Why is browser XXX not supported? Web browsers although similar in appearance differ greatly in terms of features. We at a minimum require HTML5 support and many standard compliant browsers not listed in our supported list, will work just fine with our software.

  • Page 23: Upgrading Vicon Access Control

    In order to upgrade Vicon Access Control, the following requirements will need to be met. • Upgrade must be performed on the computer that Vicon Access Control is currently installed on. • You must be logged in as the same Windows Login that installed Vicon Access Control (due to database permissions).
  • Page 24 Upgrading Vicon Access Control 1. When a Panel attempts to connect to the Vicon Access Control application and the firmware is found to be out of date, you will see an indicator above the notification window that 1 or more Panels require a firmware update.
  • Page 25 Upgrading Vicon Access Control 4. On the System Overview you will see a list of all Panels in your system. Any Panels that require a firmware update will have a message displayed next to its name. Figure 2.3. System Overview Showing Firmware Out of Date Message 5.

  • Page 26: Troubleshooting Firmware Update Problems

    Panel. Figure 2.4. Firmware Update Utility Successful Update 7. Once all of your Panels are online within the Vicon Access Control application and you are no longer seeing 'Firmware Out of Date Notifications', you may close the firmware update utility.
  • Page 27 Upgrading Vicon Access Control To check if your account has the right permissions, we can simply make a connection to the Vicon Access Control database and see if we're denied or granted access. This may require the assistance of IT staff or Vicon.
  • Page 28 Windows 8 search for "Firmware Updater". 3. Browse to the System Overview page in Vicon Access Control. From here, click on the gear icon next to a Panel you'd like to test. A drop-down menu will appear.

  • Page 29: Where To Go From Here

    You can access the guide via two methods once Vicon Access Control is installed/upgraded. 1. In Windows 7, a shortcut to the Vicon Access Control Tech Guide PDF file is placed in the Start Menu in the folder Vicon Access Control. It will be balled "Vicon Access Control Documentation.

  • Page 30: Support

    Chapter 4. Support Vicon world class technical support is available to assist with any installation related issues you may have. Website Vicon offers a number of technical guides and resources via our website: http://www.vicon- security.com/ Email Email support is available through our website at http://www.vicon-security.com/support-technical- support.htm.

  • Page 31: Panel Model Reference

    (2) years. Some states/jurisdictions do not allow limitations on duration of an implied warranty, so the above limitation may not apply to you. NO OTHER WARRANTIES: To the maximum extent permitted by applicable law, Vicon disclaim all other warranties, either express or implied, including, but not limited to implied warranties of merchantability and fitness for a particular purpose, with regard to the SOFTWARE, the accompanying written materials, and any accompanying hardware.
  • Page 32 Vicon has been advised of the possibility of such damages. In any case, Vicon entire liability under any provision of this agreement shall be limited to the amount actually paid by you for the SOFTWARE.
  • Page 33 Vicon Industries Inc. For office locations, visit the website: www.vicon-security.com...

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