Dell Streak Pro GS01 User Manual page 191

If your smartphone does not turn on due to corrupt system files, you can
either reset your smartphone or start emergency software recovery.
Reset your smartphone to the default state
CAUTION:
state and erase all data and downloaded applications stored on it. Ensure that
you back up all the required data before you reset the smartphone.
Press and hold the Power button and then touch the Power off option→
1
OK on the screen to turn off the smartphone.
Press and hold the Power button and the volume down button
2
simultaneously until the smartphone displays Fastboot on the upper left
corner of the screen.
Release the buttons and wait for the smartphone to restart.
3
Start emergency software recovery
Remove the microSD card from the smartphone.
1
Connect a microSD card adapter to your computer and insert your
2
smartphone's microSD card in the adapter.
On your computer, go to support.dell.com and follow the instructions to
3
download the software upgrade package to the microSD card.
NOTE:
Check if the downloaded file is named as update.pkg. If not,
rename the file as update.pkg.
Disconnect the microSD card adapter from your computer, and insert the
4
microSD card in your smartphone.
Follow steps 1 to 3 in "Reset your smartphone to the default state" on
5
page 191 to turn on the configuration screen.
Press the volume buttons to move the highlight bar to the SW upgrade
6
from update.pkg option.
Press the Camera button to confirm and start emergency software
7
recovery.
Wait for the smartphone to load files and restart.
8
NOTE:
For service and contact information, visit: www.dell.com or
Dell's other official websites in your country/region.
The following steps will restore your smartphone to the default
Troubleshooting
191