Baldwin Boxall Care2 Installation Instructions Manual
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Baldwin Boxall Care2 Installation Instructions Manual

Emergency voice communication system
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Care2
Installation Instructions
Firmware version: MCCNTPNL V 04.02
Manual name: Care2
Issue: 9
ECR: 3461
Date of issue: December 2018

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Summary of Contents for Baldwin Boxall Care2

  • Page 1 Care2 Installation Instructions Firmware version: MCCNTPNL V 04.02 Manual name: Care2 Issue: 9 ECR: 3461 Date of issue: December 2018...
  • Page 2 Care2 Installation Instructions © December 2018 Baldwin Boxall Communications Limited Wealden Industrial Estate Farningham Road, Jarvis Brook Crowborough East Sussex TN6 2JR Telephone: +44 (0)1892 664422 Facsimile: +44 (0)1892 663146 Email: mail@baldwinboxall.co.uk Website: http://www.baldwinboxall.co.uk This equipment has been designed and manufactured to conform to the following...

  • Page 3: Table Of Contents

    Mounting Details - - - - - - - - - - - - - - - - - - - - - - - - - - 26 Connection Details - - - - - - - - - - - - - - - - - - - - - - - - - 26 Care2 issue 9...
  • Page 4 Line Parameters - - - - - - - - - - - - - - - - - - - - - - - - - - - 56 RTC (Real Time Clock) Adjustment - - - - - - - - - - - - - - - - - - 56 Care2 issue 9...
  • Page 5 Call All Outstations - - - - - - - - - - - - - - - - - - - - - - - - - 76 Make a Call when the current Call is on “Hold” ______________ 77 Faults and Maintenance Care2 issue 9...
  • Page 6 Weekly Functional Test - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 84 Six Monthly Inspection by a “Competent Person” - - - - - - - - - - - - - - - - - 84 Care2 issue 9...

  • Page 7: Amendment Record

    Baldwin Boxall Communications Limited. The possession of this manual and the use of the information is, therefore, restricted only to those persons duly authorised by Baldwin Boxall Communications Limited. Do not reproduce, transcribe, store in a retrieval system or translate into any language, any part of this manual without the prior permission of Baldwin Boxall Communications Limited.

  • Page 8: Precautions And Safety Information

    An all-pole Switch / Circuit Breaker with a separation of 3 mm in each pole shall be incorporated in the electrical supply spur feeding the unit, and this must be suitably marked to prevent inadvertant or accidental useage. viii Care2 issue 9...
  • Page 9 Care should be taken to ensure tools or jewelery etc are prevented from causing a Short Circuit. AUT ION L EC T RO STATIC ENSITIVE EVIC ES This product contains Electro-static Sensitive Devices. Observe the relevant precautions for the protection of ESDs when handling this equipment. Care2 issue 9...
  • Page 10 Care2 Installation Instructions Care2 issue 9...

  • Page 11: Care2 Introduction

    Fire & Emergency Telephones are supplied in different styles to suit any installation. The Care2 system is radial (or “Star Wired”) to each Outstation with Power & Audio transmitted on a single pair of conductors. Each Care2 Console can address four Outstations by default, and this can be increased to a maximum of 16 Outstations by fitting additional Expansion Kits.

  • Page 12: Technical Specifications

    Internal Memory Card SD (SDSC) 1GB Max Figure 1.1 — Typical Care2 Console The Care2 Console can be rack mounted using the C2CRM Rack Mounting kit and is 7U high, although 2U must be left above to allow for terminations.

  • Page 13: Network Expansion Panel

    -10 to +30°C (storage and operating) / 95% Non Condensing Internal Memory Card SD (SDSC) 1GB Max Figure 1.2 — Typical Care2 Network Expansion Panel Each Network Expansion Panel can connect to 16 Outstations, and upto 15 Network Expansion Panels (and one Master Console) can be networked together to allow upto 256 Remote Units.

  • Page 14: Disabled Refuge Remote

    Bezel Cutout (W x H x D) 136mm x 136mm (10mm radius) Knockouts 20mm and 25mm diameter in sides of backbox Weight 0.75 Kg Temperature Range -10 to +40°C (storage and operating) Figure 1.3 — Typical Care2 Disabled Refuge Remotes Care2 issue 9...

  • Page 15: Fire & Emergency Telephones

    Bezel Cutout (W x H x D) 136mm x 336mm x 80mm Knockouts 1 x 20mm diameter in top of backbox Weight 2.2 Kg Temperature Range -10 to +40°C (storage and operating) Figure 1.4 — Typical Care2 Fire & Emergency Telephones Care2 issue 9...

  • Page 16: Disabled Toilet Alarm (Dta Kit)

    25mm deep single gang flush box or "round cornered" plastic  surface box is required Ceiling Pull Cord Supplied with its own surface mount enclosure Temperature Range -10 to +40°C (storage and operating) Figure 1.5 — Disabled Toilet Alarm Components (DTA Kit) Care2 issue 9...

  • Page 17: Telephone Handset Enclosure

    Weight 6.2Kg +0.35Kg per handset Temperature Range -10 to +30°C (storage and operating) Humidity Range 95% Non Condensing Figure 1.6 — Typical Care2 Handset Enclosure 1.2.7 Roaming Telephone Sockets Figure 1.7 — Typical Roaming Telephone Socket Plates Care2 issue 9...

  • Page 18: Simplified Schematic Diagrams

    CHEMATIC IAGRAMS Figure 1.8 — Simplified Care2 Schematic Diagram A mixture of Outstations can be fitted to the Care2 Console as shown in Figure 1.8. The system is “Star Wired” with each Outstation connected using its own pair of wires.
  • Page 19 Figure 1.9 — Typical Network Schematic Diagram : Each Console (and NEP) can have a maximum 16 Outstations  attached. Upto 15 NEPs can be networked together (or 14 using a Master & a Slave Consoles) to allow upto 256 Outstations. Care2 issue 9...
  • Page 20 Care2 Installation Instructions Care2 issue 9...

  • Page 21: Installation

    Ensure all four mounting points are used to mount the console securely to the wall / surface. Figure 2.1 — Console Mounting Holes A R N I N G Ensure the wall / surface is strong enough to support the weight of the console (14Kg including batteries). Care2 issue 9...

  • Page 22: C2Cek4 Line Card Connection Details

    The Console can contain upto four C2CEK4 Line Cards, with each Line Card connecting up to Four Outstations. The Care2 Outstations are “Star Wired” to the console, with each Outstation having its own pair of conductors. Figure 2.2 — Line Card Site Wiring Connections The termination blocks on the Line Card are “Cage Clamp”...

  • Page 23: Adding C2Cek4 Line Cards

    Figure 2.4 — Remove 4 x Front Panel Screws 3. Carefully open the hinged door. 4. Disconnect and isolate the battery backup supply. 5. Carefully undo the M4x8 screw holding the cable loom (the screw will be held captive by the cable tie base). Care2 issue 9...
  • Page 24 Line Card and the “Downlink” connector on the new Line Card. Figure 2.7 — New C2CEK4 Line Card Installed and Connected The New Line Card is now installed and ready for connection to the Site Cabling (shown in Figure 2.2). Care2 issue 9...
  • Page 25 Figure 2.8 — Console with Three Line Cards Fitted Figure 2.9 — Console with Four Line Cards Fitted : Before the new C2CEK4 Line cards can be used the Device  Detection procedure must be followed. See section 4.4 on page 43 for details. Care2 issue 9...

  • Page 26: Installing C2Cfpe Interface Card

    C2CFPE I NSTALLING NTERFACE As supplied the Care2 system is permanently active and all DRS Refuge Remotes are able to make calls all the time. The C2CFPE Fire Panel Interface card enables the DRS Refuge Remotes to be active only when a Fire Panel is active.
  • Page 27 PANEL connection on the Front Panel board. Figure 2.14 — C2CFPE Connection to Front Panel 8. Secure the green and yellow cables to the existing loom using the cable ties provided. Figure 2.15 — Recommended cable tie positions Care2 issue 9...
  • Page 28 : In a Networked System with a Master and a Slave console BOTH  must have a C2CFPE module fitted. The Fire Panel connections (and Remote Enable Switch if required) must be connected to both the Master and Slave consoles. Care2 issue 9...

  • Page 29: Installing C2Cn Network Card

    2. Remove the 4 off M3x10 screws securing the front door of the Console. Figure 2.19 — Remove 4 x Front Panel Screws 3. Carefully open the hinged door. 4. Disconnect and isolate the battery backup supply. Care2 issue 9...
  • Page 30 7. Move the WHITE RJ45 cable from the Line Card to the DOWNLINK connector on the network card. Figure 2.22 — Network Downlink Connection 8. Fit the short RED RJ45 between the Network Card UPLINK connector and the Line Card DOWNLINK connector. Care2 issue 9...

  • Page 31: Setting Network Address

    3. Perform the Internal Device Detection Procedure (refer to Section 4.4 on page 43) and ensure it is successful. : Network Communication bewtween Panels may fail and Faults may not be reported correctly if the Network Address is not set. Care2 issue 9...

  • Page 32: Network Cable Connections

    Cables (a Data pair and an Audio pair) between the Master Console and each Network Expansion Panel. The maximum cable distance between each Console is 500m. : Ensure the Network Address has been Manually Set on all Network Panels - refer to Section 2.4.1 for details. Care2 issue 9...

  • Page 33: Fire Panel Connections On C2Cn

    : In a Networked System with a Master and a Slave console both  will have a C2CN module fitted. The Fire Panel connections (and Remote Enable Switch if required) must be connected to both the Master and Slave consoles. Care2 issue 9...

  • Page 34: External Call Output

    2.5.1 External Call Settings using BVOCCA If a BVOCCA Call Alert Module is used, P15 must be set to N/O and P16 set to +24V. The connections to the C2CN and C2CFPE are shown below: Figure 2.29 — BVOCCA Connection details Care2 issue 9...

  • Page 35: Drs Refuge Remote

    The termination blocks on the DRS unit are “Cage Clamp” terminals to enable quick and secure connections.  The Loop Amplifier output is an audio feed that can be used as an input to a separate Induction Loop amplifier. Care2 issue 9...

  • Page 36: Fire / Stewards Telephones

    Figure 2.32 — Mounting Holes for Fire / Stewards Telephone 2.7.2 Connection Details Figure 2.33 — Site Wiring Connections for Fire / Stewards Telephone The termination blocks on the DRS unit are “Cage Clamp” terminals to enable quick and secure connections. Care2 issue 9...

  • Page 37: Dtakit (Disabled Toilet Alarm)

    2.8 DTAKIT (D ISABLED OILET LARM 2.8.1 Mounting Details Figure 2.34 — DTAKIT Installation Instructions : The Over Door Light (DTAODL) and Reset Point (DTARP) should be installed in suitable back boxes. Back Boxes are not supplied. Care2 issue 9...

  • Page 38: Connection Details

    Fire Rated two core cable. The connections between the Over Door Light, the Reset Panel and the Ceiling Pull Cord should be wired using suitable Security Alarm Cable. Figure 2.35 — DTAKIT Connection Details Care2 issue 9...

  • Page 39: Jack Sockets

    This resistor must be fitted to enable the Console to detect and monitor the jack socket. : If multiple jack sockets are connected in a daisy chain arrangement then the termination resistor MUST ONLY be fitted to the final unit. Care2 issue 9...
  • Page 40 Care2 Installation Instructions Care2 issue 9...

  • Page 41: Controls & Indicators

    The Encoder is used to scroll through the menu to Make or Answer Calls (see section 6.1 on page 71), make Configuration changes (see section 4.6 on page 49) and accept faults (see section 7.1 on page 79). Care2 issue 9...

  • Page 42: Front Panel Led Indicators

    Press & Hold Press & Release Release Device Detection System Reset 3.4 B ATTERY ONNECT AINS OWER NAVAILABLE If Mains power is not available press SW1 (Battery Connect) on the internal PSU to power the Console from batteries. Care2 issue 9...

  • Page 43: Drs Remote Controls & Indicators

    Call / Accept Press once to make a call or accept an incoming call (Button) Figure 3.5 — DRS Internal Gain Control The Gain Control is adjusted during Commissioning to ensure the volume level is suitable for the installation. Care2 issue 9...

  • Page 44: Fire / Emergency Telephone

    The Status LED illuminates to show the unit is powered and ready for use. The LED will extinguish when the door is opened. 3.7 R OAMING ANDSET NCLOSURE Figure 3.7 — Roaming Handset Status LEDs The Handset Status LEDs indicate each handset is powered and ready for use. Care2 issue 9...

  • Page 45: Commissioning

    3. Apply Power using either Mains or the internal Batteries. 4. Clear Device Assignments (see Section 7.6 on page 81). 5. While the Control Panel is booting up, initiate the Internal Device Detection procedure (see Section 4.4 on page 43) and ensure it is successful. Care2 issue 9...
  • Page 46 See section 4.6 on page 49 for details on changing the Console Handset. 8. For Networked Systems:  Repeat steps (1) to (7) for each Console on the network. Note: Do not connect the site Network Cables to the C2CN at this time. Care2 issue 9...

  • Page 47: Master / Slave / Nep Indicator

    The Master and Slave Consoles are toggled using this option. 4.2.3 "NEP" Console Figure 4.3 — Icon Indicating "NEP" Console : This option is automatically selected if "CH Type": None is entered into the Console configuration and a Handset is not detected. Care2 issue 9...

  • Page 48: Software Commissioning Procedures

    Apply Power using either Mains or the internal Batteries. 11. Clear Device Assignments (see Section 7.6 on page 81). 12. Initiate the Internal Device Detection procedure (see Section 4.4 on page 43) and ensure it is successful. Care2 issue 9...
  • Page 49 22) to the network card. 15. Repeat steps (1) to (14) for the Slave & all NEP Consoles. Note: Perform a System Reset on the MASTER Control Panel after all other panels are configured and connected. Care2 issue 9...

  • Page 50: Commissioning Using Ethernet (Ip) Method

    8. Select the “Connect and SAVE ALL Config Data to Console” (see Section 5.3.4 on page 69). 9. Clear Device Assignments (see Section 7.6 on page 81). 10. Initiate the Internal Device Detection procedure (see Section 4.4 on page 43) and ensure it is successful. Care2 issue 9...
  • Page 51 8. Select the “Connect and SAVE ALL Config Data to Console” (see Section 5.3.4 on page 69). 9. Repeat steps (1) to (6) for the Slave & all NEP Consoles. 10. Clear Device Assignments (see Section 7.6 on page 81). Care2 issue 9...
  • Page 52 22) to the network card. 13. Repeat steps (1) to (12) for the Slave & all NEP Consoles. Note: Perform a System Reset on the MASTER Control Panel after all other panels are configured and connected. Care2 issue 9...

  • Page 53: Internal Device Detection Procedure

    To perform the Device Detection Procedure, press & hold SW1, press & release SW2, then release SW1. 3. The Front Panel Display should indicate the system is in Device Detection Mode as shown in Figure 4.5. Figure 4.5 — LCD Display showing Device Detection Care2 issue 9...
  • Page 54 Procedure after checking all Connections. : The C2CN Network card must be DISCONNECTED from theSite  Network Cabling before starting the Internal Device Detection procedure. The C2CN may not be correctly detected if the Site Network Cabling is left connected. Care2 issue 9...

  • Page 55: Auto Assign Outstations

    Main Menu as shown in Figure 4.9. Figure 4.9 — Display showing Main Menu 3. Press the encoder to select the “System” option. Figure 4.10 — Enter PIN number The system will ask for a PIN number. The default PIN is 5555. Care2 issue 9...
  • Page 56  which console is to be selected. Consoles with configuration information are shown with a "+". Figure 4.13 — Console Selection Option (Shown on Master Console Only) Figure 4.14 — Typical Line Parameters Menu (Local Console selected) Care2 issue 9...
  • Page 57 If a new Outstation is found the Console will store the data in the Line Parameters menu. If a previously detected Outstation is not found then the (Manually Selected) Auto Assign process will replace the outstation type with “N/A”. Care2 issue 9...
  • Page 58 If any Remote Units are missing from the list then the connections between the Console and the Remote Unit(s) should be checked for continuity. The Auto Assign Procedure should then be repeated. 11. When complete select “Exit” to return to the System Menu. Care2 issue 9...

  • Page 59: Manually Specify Outstation Type

    Roaming Telephone Jack Socket Roaming Telephone Enclosure Disable Refuge with Firephone (Future Use) 3. Scroll up or down to highlight the Icon suitable for the Remote Unit in use. 4. Press the Encoder to store the correct Icon. Care2 issue 9...
  • Page 60 “Save and Exit” is displayed. Figure 4.19 — Save and Exit Outstation 1 Parameters Press the Encoder to save the changes made. : To Exit without saving the changes select "Exit Without Save" and press the encoder. Care2 issue 9...

  • Page 61: Manually Rename Remote Units

    2. Scroll down until the name is selected and press the encoder. Figure 4.21 — Current Name of Line 1 Highlighted Scroll up and down to change each character in turn and press the encoder to move onto the next character. Figure 4.22 — Renaming Line 1 Care2 issue 9...

  • Page 62: Ascii Character Set

    Figure 4.24 — ASCII Character Set showing Character Order Figure 4.24 shows the order of the characters when the encoder is turned Clockwise. The “DEL” character (when selected) allows the operator to go back a single character to change it. Care2 issue 9...

  • Page 63: Roaming Telephone Enclosure Specific Parameters

    Figure 4.27 — Parameters for Line 2 4. Scroll down until EOLz OC (End Of Line Impedance Open Circuit) value is shown, and press the encoder. The default value for a single Roaming Handset is 400uA. Care2 issue 9...
  • Page 64 6. When the EOL Value is correct for the number of handsets in use press the encoder. 7. Scroll down to “Save and Exit”. 8. Press the encoder to save the changes and exit the Line 2 Menu. Care2 issue 9...

  • Page 65: System Menu Structure

    CH EOLz SC 1 >46400uA Threshold for Short Circuit Handset Fault Restore Defaults Restore All System Settings to Default Values Exit Exit System Parameters Menu ** This setting must be set to N-Closed when a Fire Panel Interface is required Care2 issue 9...

  • Page 66: Line Parameters

    : If power is completely removed (i.e.both Mains and 24V Battery  Supply are disconnected) the RTC will stop running. When power is restored the RTC will re-start, however it will require re- setting to the current time. Care2 issue 9...

  • Page 67: Sd And Ip Configuration

    5 SD and IP Configuration 5.1 C ONFIGURATION VERVIEW The Configuration settings for Care2 are stored within each Console on an SD (SDSC) Card (maximum capacity 1GB). : Only SD Cards correctly formatted by a Console can be used to ...

  • Page 68: Sd Card Configurator

    Local Console Options Settings for the Local Console Load Default Values Load Default options for Handset Monitoring Set to Current RTC Load Real Time Clock settings from the PC RTC Settings Real Time Clock Settings (Factory Preset) Care2 issue 9...

  • Page 69: Sd Card "Linesetups" Page

    1. Select Console 1 from the Dropdown Menu on the ConsoleAddress page. This ensures that Console #1is at the top of the list on the LineSetups page. Figure 5.3 — Selecting Console #1 on the ConsoleAddress Page 2. Switch to the LineSetups page. Care2 issue 9...
  • Page 70 7. Repeat steps (3) to (6) for each Outstation on the system, including those connected to all other Consoles. 8. When all outstations have been entered into the Configurator it is strongly suggested to save the Excel Spreadsheet to a known location. Care2 issue 9...

  • Page 71: Setting The Sd Card Data Path

    : The Console Address (shown in Figure 5.8) is used to determine  the address of the Console in a Networked System. This should be set BEFORE saving the data to the relevant SD Card. Figure 5.8 — Selecting Console #1 on the ConsoleAddress Page Care2 issue 9...

  • Page 72: Sd Card "Logs" Page

    Press the “Clear Log Table” to clear the data being displayed. Figure 5.9 — Typical Fault Log 5.2.8 “OutstationSummary” Page The OutstationSummary Page of the Configurator shows the operator the Outstations that are set up on the System. Figure 5.10 — Typical OutstationSummary Page Care2 issue 9...

  • Page 73: Ip Configurator

    Configuration for the relevant Network Adaptor on the PC. The Alternate IP Configuration allows the PC to connect to the Care2 Consoles using a specific configuration, without making any changes to the existing TCP/IP Configuration. The following sections give basic instructions on setting this alternate Configuration using Windows XP and Windows 7.
  • Page 74 4. The Internet Protocol (TCP/IP) Properties will be displayed, with the “General” tab showing. Select the “Alternate Configuration” tab. Figure 5.14 — Internet Protocol Properties, General Settings Displayed 5. In the Alternative Configuration Tab select “User configured” and enter the following details: Care2 issue 9...
  • Page 75 IP address: 192.168.2.1  Subnet Mask:255.255.252.0 Note this is NOT the auto setting Default Gateway: 192.168.2.254 Figure 5.15 — User Configured Alternate Configuration 6. Select OK and the Properties box will close. Close the Local Area Connection Dialog box. Care2 issue 9...

  • Page 76: Setting Alternate Tcp/Ip Configuration - Windows 7

    Select “Properties” as shown below. Figure 5.18 — Local Area Network Connection Status 5. The Local Area Connection Properties will then be displayed. Highlight Internet Protocol Version 4 (TCP/IP) and then select Properties (don’t un-check the tick). Care2 issue 9...
  • Page 77 7. In the Alternative Configuration Tab select “User configured” and enter the following details: IP address: 192.168.2.1  Subnet Mask:255.255.252.0 (Note this is NOT the auto setting) Default Gateway: 192.168.2.254 Un-check the “Validate settings, if changed, upon exit” box. Care2 issue 9...
  • Page 78 Figure 5.21 — User Configured Alternate Configuration 8. Select OK and the Properties box will close. Close the Local Area Connection Dialog box. Note: The Windows Network Diagnostics window may appear, simply press "Close the troubleshooter" as the network settings cannot be checked. Care2 issue 9...

  • Page 79: Ip Configuration "Consoleconfig" Page

    Local Console Options Settings for the Local Console Load Default Values Load Default options for Handset Monitoring Set to Current RTC Load Real Time Clock settings from the PC RTC Settings Real Time Clock Settings (Factory Preset) Care2 issue 9...

  • Page 80: Ip Configuration Linesetups Page

    The IP Logs page is almost identical to the SD Card version as described in Section 5.2.7. 5.3.7 IP Configuration OutstationSummary Page The IP OutstationSummary page is almost identical to the SD Card version as described in Section 5.2.8. Care2 issue 9...

  • Page 81: Accept A Single Incoming Call

    Figure 6.1 — LCD Display showing a Single Incoming Call Open the Handset Door and pick up the handset. Press the Encoder to accept the call and speak to the caller. Figure 6.2 — LCD Display showing Outstation 3 Busy (In Conversation) Care2 issue 9...

  • Page 82: Multiple Incoming Calls

    Figure 6.4 — LCD DIsplay showing Answered and Waiting Calls : The Console Incoming Call LED & Sounder are silenced while a  Call is in Progress. New Calls are shown on the LCD Display but will not sound the Incoming Call Sounder. Care2 issue 9...

  • Page 83: Selecting All Incoming Calls

    Outstations at the same time. The LCD Display change to show multiple Busy Outstations. Figure 6.6 — LCD Display showing Multiple Busy Remote Units. : The "All Answer" feature creates a "Conference Call" between all active Outstations and the Console. Care2 issue 9...

  • Page 84: Place Current Call On "Hold

    “Directory” menu. Figure 6.8 — LCD Display showing Outstation 3 is being Reset  : Calls can only be ended while "Busy" (in conversation). It is not possible to end calls that are on "Hold". Care2 issue 9...

  • Page 85: Answer A Disabled Toilet Alarm

    However, it is also possible to reset Accepted DTA Calls at the Console using a “Long Encoder Press” if “DTA Resetable” is set to Active in the System Parameters menu. Refer to Section 4.9.1 on page 55 for details. Care2 issue 9...

  • Page 86: Make A Call

    It is possible to Call All Outstations that are capable of receiving calls. Open the Handset Door and pick up the Handset. Scroll up until “All Call” is highlighted and press the encoder. The LCD Display will show when each Outstation answers. Care2 issue 9...

  • Page 87: Make A Call When The Current Call Is On "Hold

    ALL WHEN THE CURRENT “H ” ALL IS ON After placing the current call on Hold (as shown in Figure 6.7) scroll down to the “CALL” option and press the encoder. Follow the instructions detailed in Section 6.6. Care2 issue 9...
  • Page 88 Care2 Installation Instructions Care2 issue 9...

  • Page 89: Faults And Maintenance

    “Fault Repeat” entry of the “System Parameters” menu (shown in Section 4.9.1 on page 55). 7.3 A UTOMATIC AULT LEARANCE The Care2 Console will automatically clear accepted faults if they are remedied. Care2 issue 9...

  • Page 90: Faults Announced While "In Call

    Scroll down and select the “Maintenance” menu and navigate to the “Fault History Log” page. Scroll up or down to for the required entry and press the encoder. The Location, Type of Fault and the Date stamp will be displayed. Care2 issue 9...

  • Page 91: Maintenance Menu Structure

    RI - Reset Instruction - Reset by code (Console or System Reset) TO - Time Out - Processor watchdog caused reset CM - Configuration Mistake - Internal Firmware Error BOR - Brown Out Restart - Internal Power Supply fault. Care2 issue 9...

  • Page 92: Local Loop" - Local Console Fault

    A Data Fault has been detected on the network or the Data Network Loop is no longer intact due to an open or short circuit. 7.7.9 Deep Discharge (Low Voltage) Protection The Internal Power Supply will disconnect the batteries if they discharge below 21V. Care2 issue 9...

  • Page 93: Routine Maintenance Requirements

    7.8.2 Routine Testing 7.8.2.1 Daily Check - Fault Indicators If the Care2 Console is located in a position where the audible fault warning could be unnoticed for more than 24 hours, a special check should be performed each day to confirm that either the “System Healthy”...

  • Page 94: Weekly Functional Test

    The “Competent Person” must have suitable knowledge and equipment to be able to check the system. Baldwin Boxall can perform these Inspections under a Service Agreement. : The result of this inspection and any outstanding defects will be reported to the "Responsible Person".

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