A.1 Troubleshooting - Athena A060-Mini Installation And User Manual

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A T
ECHNICAL INFORMATION

A.1 Troubleshooting

This chapter provides solutions to problems that can occur during the installation and operation of the
A060-Mini
. It covers various aspects of installation and network setup.
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Note:
Each of the following points must be checked at both ends of the link. Start by
performing the entire procedure on one side (e.g. Terminal A). If this does not solve the
problem, repeat all the steps at the opposite terminal.
A.1.1 Power and network connection
You must verify that the terminal is connected to the power. The PoE injector must be installed and
plugged in. Go to the terminal, disconnect the RJ-45 connector and verify if there is power in the cable
using a standard PoE tester.
Take the cable and plug it into a notebook or a network testing device and verify if there is a correct
network connection. If there is any problem, please replace the cable and validate the connection again.
We provide special, preassembled outdoor CAT 5e cables to ensure easy installation.
A.1.2 Network configuration
Check that the IP address is in the same range and subnet as the A060-Mini
Note: The default IP address of the A060-Mini
respectively. All terminals on the network must have a unique IP address in the same range, e.g.
192.168.1.X. Any terminal with identical IP addresses will not be visible on the network. They must all
also have the same subnet mask (e.g. 255.255.255.0).
Do a Ping test to make sure that the A060-Mini
→ Type "ping 192.168.1.21/22". A successful Ping test will generate four replies. As soon as the network
configuration is correct you can access the GUI (Graphical User Interface) and check the settings
according to section 4.9.
A.1.3 Duplex mismatch
If you encounter bad network performance, you probably have a duplex mismatch. To ensure that the
A060-Mini
terminal and the connected network component (e.g. switch) do not have a duplex mismatch
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you must first check your statistics. If you find many input errors, you are on the full-duplex side; if you
see many late collisions, you are on the half- duplex side. To solve the duplex mismatch, you must
manually configure both network components to the same values.
A.1.4 Miss-alignment
See the configuration interface as described in section 5.1.4. On the Radio alignment screen (see section
5.1.5) you see the signal strength in dBm (e.g. -30 dBm). If the value is below -77dBm the receiver is not
in the correct position to track the signal. You therefore need to re-align the terminal to its opposite
terminal (please follow the instructions in section 4.4.1).
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is 192.168.1.21 and 192.168.1.22 for terminal A and B
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is responding. Go to Start → Run → Type "Command"
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.
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Wireless Communications

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