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SMC Networks TigerStore SMCNAS04 User Manual

Smb network attached storage server
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USER GUIDE

TigerStore™
SMCNAS04/
SMB Network Attached Storage Server
SMCNAS24

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  • Page 1: User Guide

    USER GUIDE TigerStore™ SMCNAS04/ SMB Network Attached Storage Server SMCNAS24...
  • Page 2 SMCNAS04 / SMCNAS24 User’s Guide March 2007...
  • Page 3 TRADEMARKS all brand and product names are trademarks or registered trademarks of their respective companies. NOTE the information in this manual is subject to change without notice.
  • Page 4 Please have your proof of purchase receipt to get warranty support. All defective products shall be returned with a copy of proof of purchase. In no event shall SMC Networks, Inc. 's liability exceed the price paid for the product from direct, indirect, special, incidental, or consequential damages resulting from the use of the product, its accompanying software, or its documentation.
  • Page 5 SMC Networks, Inc. cannot be made liable for any damages or loss of data as a result of improper use or damage to the disk drives. The disk drives used in this product are covered under the...

  • Page 6: Safety Information

    Safety Information WARNING: Before connecting to power, set the Voltage Switch on the rear of your system to the voltage matching your area – voltage rating 100~127 / 200~240 Vac. Device could be damaged when the Voltage Switch is at the wrong position. Maximum operating ambient temperature 40 C degree...

  • Page 7: Model Information

    SMCNAS04 NAS system without hard disk drives installed. NOTE: Please follow SMCNAS04 / SMCNAS24 User’s Guide to do software/hardware installations and start SMCNAS04 storage system management. SMCNAS24 NAS system with 4 hard disk drives installed with RAID configuration 5.

  • Page 8: Table Of Contents

    Table of Contents Safety Information... iii Model Information ... iv Chapter 1 Introduction... 1 1.1 Package Contents...2 1.2 Specifications ...3 Hardware...3 Software ...3 1.3 System View ...4 Front Components ...4 Front Components (Compartment Door Open) ...6 Right-Side Components ...7 Left-Side Components ...8 Rear Components ...9 Chapter 2 Setting Up...
  • Page 9 iTunes Server ... 49 Media Server ... 50 Printer Server ... 52 UPS (Uninterruptible Power Supply)... 53 USB Backup ... 55 System Log ... 56 Shut Down... 57 Reboot... 59 Back to Zero Disk ... 61 3.8 Logging Out of Storage System Management... 63 Chapter 4 MAPPING SHARED FOLDER...

  • Page 10: Chapter 1 Introduction

    Chapter 1 Introduction Your SMCNAS04 / SMCNAS24 is a storage solution for small and medium business and home network environments. With its high-speed networked storage, network users can easily access and share music, pictures, and video files. Also, it has a program for discovering the storage system automatic assigned IP address.

  • Page 11: Package Contents

    1.1 Package Contents Includes the following: SMCNAS04 / SMCNAS24 Storage System with Key Power Cord RJ-45 Ethernet Cable Utility Disc Quick Installation Guide Warranty Card...

  • Page 12: Specifications

    RAID Expansion (future option) File Backup (under Microsoft Windows only) • USB storage device to SMCNAS04 / SMCNAS24 • PC to SMCNAS04 / SMCNAS24 (and vice versa) Hardware Monitor Temperature Sensor Disk Configuration JBOD in BIG (future option), RAID 0/1/4/5...

  • Page 13: System View

    1.3 System View Front Components Component Turns the power on and off. Power Button Power Indicator Shows the current power status. POWER Glows blue when the power is on. Glows red when the system is in Standby mode STANDBY (power cord is connected to the outlet but storage system is at standby situation).
  • Page 14 Component Network Indicator Shows the current network status. Glows green at 10/100 Mbps or blue at 1000 Mbps when system is connected to the network. Blinks green or blue to indicate system is trying to establish a network connection. RAID Indicator Shows the current RAID status.

  • Page 15: Front Components (Compartment Door Open)

    Front Components (Compartment Door Open) Component Hard Disk Tray Opens the hard disk tray. Door Handle Description...

  • Page 16: Right-Side Components

    Right-Side Components Component Description Door Lock Locks the hard disk drive compartment door for security.

  • Page 17: Left-Side Components

    Left-Side Components Component USB Port Connects a USB device, such as a USB disk, printer, or USB-UPS. Description...

  • Page 18: Rear Components

    Rear Components Component Connects to the power cord. Power Connector Voltage Switch Select the voltage matching your local standard setting. Ventilation Maintain proper operating temperature. Do not cover or Opening block the openings. Reset Switch Allows you to reset the system to the factory default username, password, and HDCP RJ-45 Connectors Connects the LAN cable to any of the four connectors.

  • Page 19: Chapter 2 Setting Up

    Chapter 2 Setting Up Step 1. Install the Hard Disks 1. Insert the key and turn clockwise ( ) to unlock and open the door ( ). 2. Slide the latch toward the right to release the handle.
  • Page 20 NOTE: Install the first hard disk on the lowest level tray first, the second hard disk on the second lowest level tray, and so forth. 3. Pull the handle to slide the hard disk tray forward. Then, pull the hard disk tray out of the device.
  • Page 21 5. Fit the hard disk into the tray where the connectors facing toward the rear. Then align and fasten four screws for fixing the hard disk in the tray. 6. Keeping the handle in its full-open state, slide the hard disk tray all the way into the device until the hinge of the handle is inside the device.

  • Page 22: Step 2. Connect To The Network

    Step 2. Connect to the Network 1. Make sure that the computer, which you will install and perform Storage System Management, is powered off and connected to the network hub. 2. Make sure that the network hub is powered off. 3.

  • Page 23: Step 3. Connect To Power

    Step 3. Connect to Power 1. Make sure that your storage system is turned off. 2. Before connecting to power, set the Voltage Switch to the voltage matching your local standard setting.

  • Page 24: Step 4. Configure Your Storage System

    3. Connect one end of the power cord to your storage system and the other end to a standard electrical outlet. 4. Power on your network hub. 5. Power on your computer. Step 4. Configure Your Storage System See the next chapter for software configuration instructions.

  • Page 25: Chapter 3 Configuring Your Storage System

    You have to install at least one hard disk (lowest level tray) before your storage system can provide services. A network consists of your storage device, computer for Storage System Management, and several clients connected via network links. SMCNAS04 SMCNAS24...

  • Page 26: Installing The Storage System Management

    3.1 Installing the Storage System Management You need to install Storage System Management before you can perform any system configurations. NOTE: Make sure that your storage device is powered off. 1. Copy the contents of the Utility disc to your computer. 2.
  • Page 27 4. Press the Reset switch ( ) by inserting a small rod such as straightened paperclip and press the Power button ( ) on your storage device at the same time. You can only release the Reset switch after the blue RAID indicator ) blinks (may take 15~20 seconds).
  • Page 28 6. The following screen appears. Change the RAID configuration by clicking the radio button of the available RAID configuration on the “CHANGE TO” column under “RAID Profiles,” then click “CHANGE.”...
  • Page 29 7. The following screen appears.
  • Page 30 8. Double-click “x:\NASDiscoveryUtility\NASDiscovery.html” again and the following screen appears. Wait for approximately five minutes. 9. When the following screen appears, click “Click to Upgrade” under the “Upgrade” column. It will show “Will start soon” to signify the start of the upgrade process.
  • Page 31 10. The “Upgrade” column will show various stages of the upgrade process: Upload % Done Verifying Checksum Extracting Firmware Installing OS Installing Kernel Installing Media Server Installing KHTTPD Installing Samba Installing Configurator Installing NASUtils 11. When the upgrade process is done, the following screen appears and the “Upgrade”...
  • Page 32 12. When the following screen appears, click “Click to Configure NAS” under the “Configuration URL” column to log in Storage System Management. Proceed to the next section on performing Storage System Management. NOTE: About the function of “Click to Map” under the “MAP Shares” column, please refer to “Chapter 4 MAP SHARES.”...

  • Page 33: Starting Storage System Management

    3.2 Starting Storage System Management NOTE: Click the “x:\NASDiscoveryUtility\NASDiscovery.html” (where “x” is the drive that you have copied NASDiscoveryUtility on your computer), when the following screen appears, click “Click to Configure NAS” under the “Configuration URL” column to log in the Storage System Management.
  • Page 34 To perform system management using the Storage System Management: 1. As soon as you start Storage System Management, the system automatically scans the network for storage systems. This might take a few minutes. The following screen appears. 2. Enter the default User name “admin” and the default Password “smcadmin” then select the desired language.

  • Page 35: My Nas Page

    3.3 My NAS Page Display a list of your storage system information (MNAS name, flash and middleware version, MAC and IP address, subnet mask, gateway IP address, and disk mode) , system utilization , data utilization, and current connections (shared folders, users, and login time). System utilization: show current system data partition usage Data utilization: show current the data partition usage...

  • Page 36: System Setting

    System Setting Allow you to specify the storage system name, date, time, time zone, NTP server name or IP address, administrator name, and password. On the “My NAS” page, click “System setting” and the following screen appears. NOTE: Be careful when changing the “Storage System Name.” Inform your clients of any change of this column for providing available functions, including shared folders or backups.
  • Page 37 To change this . . . Storage system name Date, Time, Time zone NTP server name or IP address Administrator name Password Confirm password 1. After making the necessary changes, click “Apply.” 2. When the message of confirmation appears, click “OK” for the changes to take effect.

  • Page 38: Network Setting

    Network Setting Allow you to configure the network settings that include the workgroup name, MAC address, and FTP server settings. 1. Click “Network setting” and the following screen would appear.
  • Page 39 To change this . . . Workgroup name Get an IP address automatically Use this IP address IP address Subnet mask Enable FTP server 2. After making the necessary changes, click “Apply.” 3. When the message of confirmation appears, click “OK” for the changes to take effect.

  • Page 40: Users & Groups Page

    3.4 Users & Groups Page Display a list of all currently configured users for allowing you to add, modify, and remove users. This area also allows you to add, modify, and remove groups as well as perform quota management. Users 1.
  • Page 41 3. Click “Add” and the following screen appear, allowing you to specify the type of user (Windows/Mac OS X or Linux/Other Mac – future option) you want to add.
  • Page 42 4. Click “Next” and the following screen appears. You must provide the requested user information. For Windows/Mac OS X user (CIFS) – To change this . . . User name Password Confirm password Do this . . . In the User name field, enter the user name. In the Password and Confirm password fields, enter the password for accessing any shared folders.
  • Page 43 For Linux/other Mac user (NFS) – (future option) To change this . . . Computer description IP address or computer name 5. Click “Apply” and the new user would be added. Repeat the above steps until you have added all the users that you want to add at this time. Do this .

  • Page 44: Groups

    Groups Placing users into groups makes it easier to give several users access to the same shared folder at once. 1. Click “Groups” on the “Users & Groups” page. The following screen appears. NOTE: Only Windows users can be included in groups.
  • Page 45 2. Click “Add” and the following screen appear. Enter a group name and add all or selected users to this group. You can also remove all or selected users from a group. 3. Click “Apply.”...

  • Page 46: Quota Management

    Quota Management Allows the administrator to limit (enlarge/shrink) user disk space. NOTE: Before enabling/disabling Quota Management, make sure that iTunes is not enabled, no USB device is mounted, and there is no existing Samba connection to your storage device (see later section for details). 1.
  • Page 47 To change this . . . Enable quota for all users Quota size on the SATA disk Administrator password Users Set the Quota Size of guest on the SATA disk Administrator password 2. After making the necessary changes, click the upper “Apply” for all users and select one specific user in the lower and set his/her quota to “No limit”...

  • Page 48: Shared Folders Page

    3.5 Shared Folders Page Display a list of all currently configured and shared folders and allow you to add shared folders, change which users can access them, or remove them. 1. Click the “Shared Folders” button on the Storage System Management homepage.

  • Page 49: Add Shared Folder

    Add Shared Folder 1. Click “Add” to create shared folder and the following screen appears. 2. Enter the name of the new shared folder and click “Next.” 3. Select the users/groups who you want to authorize (add or remove user). 4.

  • Page 50: Assign Access

    Assign Access 1. Select a folder which you want to modify. Click “Assign Access” and the following screen appear. 2. Enter the “Shared folder name.” 3. You can “Add” (specify as “Read-Only” or “Read/Write”) users/groups to, as well as “Remove” existing users/groups from shared folders. 4.

  • Page 51: Disk Page

    5. When the message of confirmation appears, click “OK” for the changes to take effect. 3.6 Disk Page Allow you to view information about the installed hard disk(s) slot, model, serial number, size, RAID type, and disk status (shows the RAID rebuilding percentage).

  • Page 52: Advanced Page

    3.7 Advanced Page Provide access to advanced storage system configuration options such as setting up email alerts; upgrading the firmware; UPS (uninterruptible power supply), iTunes/media/printer server, USB backup; viewing information about system events; and shutting down, reboot, back to zero disk the system remotely...

  • Page 53: Alerts

    Alerts Allow you to set up the storage system to notify up to two people via email if any problem occurs namely, when hard disk space usage have reached one limitation of total capacity, when the upper operating temperature has been reached, and when power level of the USB-UPS is not adequate .
  • Page 54 1. Click on the “Advanced” button on the Storage System Management homepage. The following screen appears. 2. Enter the information about your SMTP email server, sender’s email address, and up to two email addresses that should receive the notification. NOTE: If your SMTP email server has authenticated, enable it and enter the User name and Password.

  • Page 55: Firmware

    4. When the message of confirmation appears, click “OK” to confirm. Firmware Allows you to upgrade your storage system to a newer firmware when available (check the support section of www.smc.com for the latest firmware). 1. Click “Firmware” on the “Advanced” page and the following screen appears. For additional security, you must enter your administrator password in order to upgrade the firmware.
  • Page 56 4. Click “Apply.” 5. When the message of confirmation appears, click “OK” to confirm. 6. The upload percentage will be displayed. 7. System will reboot automatically after upgrade is done.

  • Page 57: Itunes Server

    iTunes Server Allow your storage system to function as an iTunes server for accessing digital music and video files from an iTunes client computer. 1. Click “iTunes Server” on the “Advanced” page and the following screen appears. 2. Click the checkbox “iTunes Server enabled.”...

  • Page 58: Media Server

    Media Server Allow your storage system to function as a media server by specifying the scan path, selecting the media file type(s), start scanning and afterwards display the results of the scan, as well as delete and backup media database. 1.
  • Page 59 To change this . . . Change Scan Paths Media Scan Types Media Scan Control Media Scan Details (Previous Scan) Delete Database 2. Upon clicking “Change Scan Paths” the following screen would appear. 3. Select the desired scan path(s). Do this . . . Click Change Scan Paths if you want your computer to search for media files which differ from the one currently specified (see step 2).

  • Page 60: Printer Server

    4. Click “Apply.” 5. When the message of confirmation appears, click “OK” to confirm. Printer Server Allow your storage system to function as a printer server when a USB printer is connected. 1. Connect a printer to any USB port on your storage system. 2.

  • Page 61: Ups (Uninterruptible Power Supply)

    NOTE: A warning message will appear if there is no USB printer connected to your storage system. 5. When the message of confirmation appears, click “OK” to confirm. NOTE: When setting up the USB printer on your computer, you need to specify the storage system’s IP:631/printers/PrinterServer.
  • Page 62 3. Click the checkbox “UPS enabled.” The “Power status” (amount of backup power available) will be shown. 4. Click “Apply.” NOTE: A warning message will appear if there is no USB-UPS connected to your storage system. 5. When the message of confirmation appears, click “OK” to confirm.

  • Page 63: Usb Backup

    USB Backup Allow you to backup the contents of your USB storage device to your storage system. 1. Click “USB backup” on the “Advanced” page and the following screen appears. 2. In the “Administrator password” text box, enter the password. 3.

  • Page 64: System Log

    6. Click “Apply.” The backup contents of your USB storage device would be copied to your storage system on a newly created timestamp folder under /USBBackup/. NOTE: When the total file size overflows the limitation, the warning message “The disk space is not enough”...

  • Page 65: Shut Down

    Shut Down To shut down the storage system, you can press the power button on the unit itself and hold it until the system status and disk activity LEDs start flashing, or you can shut the storage system down remotely by using Storage System Management.
  • Page 66 3. Click “Shut Down.” A message appears the indication of that the system is shutting down. CAUTION: Always shutdown the system in accordance with the instructions above. An improper shutdown may affect the functionality of storage system in the next startup.

  • Page 67: Reboot

    Reboot You can reboot the storage system remotely by using Storage System Management. To use Storage System Management: 1. Click “Reboot” on the “Advanced” page and the following screen appears, allowing you to reboot the storage system. CAUTION: Make sure no one is backing up a disk or using a shared folder before you reboot the storage system.
  • Page 68 3. Click “Reboot.” A message appears the indication of that the system is rebooting. CAUTION: Always reboot the system in accordance with the instructions above. An improper reboot may affect the functionality of storage system in the next startup.

  • Page 69: Back To Zero Disk

    Back to Zero Disk User does not need to press hardware “reset” button 15 seconds to go back to zero disk again. User can click the “Back to Zero Disk” of “Advanced” page. 1. Click “Back to Zero Disk” on the “Advanced” page and the following screen appears, allowing you to back to software installation step 3.1.5.
  • Page 70 3. Click “Back to Zero Disk.” A message appears indicating that the system is rebooting. 4. Wait for a while (approximately 3~5 minutes) until the following screen appears. Click “Click to Configure RAID Profile” on the “Configuration URL” column (Please refer to software installation STEP 3.1.5.) 5.

  • Page 71: Logging Out Of Storage System Management

    3.8 Logging Out of Storage System Management 1. To log out of the Storage System Management system without shutting it down, click the “Logout” button.
  • Page 72 2. When the message of confirmation appears, click “OK”. 3. The following screen appears. You can allow it to stay in the background and perform other computer task. To use the Storage System Management later, click “Log In.”...

  • Page 73: Chapter 4 Map Shares

    Chapter 4 MAP SHARES 1. The following screen appears, click “Click to Map” under the “MAP Shares” column to map shared folders. 2. Then, the following screen appears. NAS Samba Share: User could select which shared folder to connect. Share Name: User could re-name a preferred share name.

  • Page 74: The Input Limitation

    Input Limitation Before the user inputs are set to the system, the WEB GUI is required to validate the user inputs according to the following rules: Administrator name: Maximum number of characters: 15 Rules: Can include only letters (uppercase and lowercase A-Z), numbers (0-9), hyphens (-), underlines (_), and dots (.).

  • Page 75: Workgroup Name

    Workgroup name: * Maximum number of characters: 15 Rules: can include only letters (uppercase and lowercase A-Z), numbers (0-9), hyphens (-) and underlines (_). First character must be a letter (uppercase and lowercase A-Z) CIFS user name: Maximum number of characters: 15 Rules: Can include only letters (uppercase and lowercase A-Z), numbers (0-9), hyphens (-), underlines (_) and dots (.).

  • Page 76: Nfs Computer Name (Ip Or Domain Name)

    NFS computer name (IP or domain name): Maximum number of characters: 64 Rules: Can include only letters (uppercase and lowercase A-Z), numbers (0-9), hyphens (-), underlines (_), dots (.), slash(/), star(*), question mark (?). Shared name: Maximum number of characters: 64 Rules: Can include only letters (uppercase and lowercase A-Z), numbers (0-9), hyphens (-), underlines (_) and dots (.).

  • Page 77: Ip, Subnet Mask, Gateway, Dns Address

    IP, subnet mask, Gateway, DNS address: Maximum number of characters: 15 (3 “.” included) Rules: The format is xxx.xxx.xxx.xxx and the value of xxx is between 0 and 255 NTP server name: Maximum number of characters: 64 Rules: Can include only letters (uppercase and lowercase A-Z), numbers (0-9), hyphens (-), underlines (_) and dots (.) SMTP user name: Maximum number of characters: 64...
  • Page 78 INTERNET E-mail address: techsupport@smc.com Driver updates http://www.smc.com/index.cfm?action=tech_support_drivers_downloads World Wide Web http://www.smc.com/ SMCNAS04/ SMCNAS24 From U.S.A. and Canada (24 hours a day, 7 days a week) Phn: 800-SMC-4-YOU / 949-679-8000 Fax: 949-502-3400 Informações sobre Suporte Técnico em www.smc.com 20 Mason • Irvine, CA 92618 • Phn: 949-679-8000 • www.smc.com...

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