Before You Start - NetCommWireless Contact NF18ACV Setup Manual

Before you start...

We'll send you an email when your connection is ready to go. Once that's confirmed
this simple guide will help you set up your new modem.
Wait for the experts
If you are expecting a visit from your local Fibre company to set up your connection,
wait for them, as they may need to install a special connection point in your home.
Or do it yourself
It should only take a few minutes to set up and maybe a couple more for the modem to
start chatting to our system. 10 minutes max and you'll be on your way to the wonderful
world of the internet!
Future proofed for Fibre
You may not have Fibre in your street today but with this modem we want to make sure
you are ready when it is. This modem is designed to work for ADSL, VDSL or Fibre
(UFB) connection types.
How do I know when I can set up my modem?
Don't plug your Contact modem in until your connection date, and after you've
received a confirmation email from us that your connection is now active.
If your connection date has passed, or you haven't had a connection date yet,
please contact us at broadband@contactenergy.co.nz
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Get going
Go fast with ADSL or VDSL
Once you've received an email confirming your broadband connection is ready, you
can connect via ADSL or VDSL by following these 3 easy steps:
1. Plug the supplied Grey Cable to the DSL port on the back of your modem and to
the phone port that supplies your DSL service.
2. Plug the supplied Yellow Ethernet Cable into one of the Ethernet ports on the
modem and plug the other end into your PC or laptop's Ethernet port (refer to your
computer's user manual if you're unsure which port it is). To connect wirelessly
check out the Go wireless section.
3. Plug the supplied Power Adapter into the Power port of the modem and into a wall
socket. Turn the power on at the wall socket and press the power On/Off Button
on the side of the modem. The modem will take a few minutes to power up and
communicate with our systems.
DSL JACKPOINT
POWER SOCKET
DSL
PHONE CABLE
POWER CABLE
PC
MODEM
Telephone Ethernet WAN USB2
Power
Reset
2 1 4 3 2 1
ETHERNET CABLE
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