Troubleshooting - Sirius Satellite Radio Stiletto 2 SL2 User Manual

Troubleshooting: General
If
Stiletto 2 does not power on
Displays: "ACqUIRING SIGNAL"
Audio starts and stops
There is no sound
Stiletto 2 will not start up (or)
Displays: "ERROR"
Stiletto 2 isn't responding to
Media Dial / other buttons
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Operation
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Then
• Check that battery is installed correctly
• Check that battery is charged
• Stiletto 2 is searching for a satellite signal
• Check for obstacles above / around satellite
antenna
• Change location / avoid obstacles to signal
• Satellite signal is weak
• Check for obstacles to satellite antenna
(see above)
• Check that ear buds / antenna headphones are
plugged in correctly
• Software is damaged
• Connect Stiletto 2 to your PC using USB cable
• Using My SIRIUS Studio, download new software
onto device
• Follow instructions included on CD-ROM
• Stiletto is locked. Unlock using Power/Lock
switch (or)
• Slide and hold Power/Lock switch down for
5 seconds to turn it off (and)
• Slide Power/Lock switch down and release
Remove battery. Wait 10 seconds.
• Replace battery. (and) Slide Power/Lock switch
down and release.
Troubleshooting: Internet Radio
Observed Issue • What to do...
• The wireless network's name (SSID) may be hidden.
Try selecting <HIDDEN NETWORK> and entering the
A Wi-Fi network does not
network name.
appear in the scan list
• You may be out of range of the wireless network.
Try moving closer to the router and connecting again.
• You may have entered an incorrect password. Try
entering it again. If the access point is configured for
WEP, we recommend entering your password using
the hex keyboard (available by pressing the Options
button when prompted for a password.)
Connection screen shows:
Unable to Connect • Only WEP and WPA-PSK are currently supported.
• The router may require the entry of the MAC address
of your Stiletto before it will allow you to connect. For
details, please see the Internet Radio section in the
Stiletto 2 User Guide.
• You may have connected to an open wireless network
Now Playing screen
that requires additional authentication that is not
shows:
currently supported.
Channel Unavailable
• An unknown connection problem may have occurred.
Connection Error
Try connecting again.
• You may have moved out of range of the wireless
Now Playing screen
network. Try moving closer to the router, and then
shows:
connect again.
Channel Unavailable
• The router may have been turned off or restarted.
Signal Lost
Verify that the router is on and connect again.
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9/12/07 4:30:10 PM