Frequently Asked Questions - Dish TV S8300 User Manual

FAQ

Frequently Asked Questions

Q. There is a message on my TV saying "Tuning Failed" or "Database Empty".
A. Low or No Signal can cause these messages to appear, it could be either one or all
of the following:
• Cable from the Satellite Dish is not connected correctly.
• The Satellite Dish may no longer be correctly aligned.
• LNB on the Satellite Dish is faulty or skew is incorrect.
• Possible damage to cables or connections.
Q. Channels show "Pixellation" or a message saying "No Signal".
A. This can also be caused by the issues outlined in the previous question.
Q. What is the Default PIN?
A. The Default PIN is 0000.
Q. Why do channels go missing when recording?
A. Freeview is transmitted across several different frequencies. Broadcasters transmit
channels within each frequency. A frequency is often a group or number of channels
provided by one broadcaster. As the S8300 uses dual tuners, this allows it to tune into
and record from two separate frequencies at the same time; limiting the channels you
can watch to only channels on those two frequencies for recordings duration.
Q. How do I change the DEFAULT GUIDE on my S8300?
A. There is a User Preference setting that allows users to switch between the Freeview
MHEG EPG and the FreeviewPlus Guide. So when the GUIDE button is pressed on the
Remote Control, the preferred DEFAULT GUIDE will be displayed.
To change the DEFAULT GUIDE, refer to Menu - Settings - User Preference - Default
Guide. Select either FREEVIEWPLUS or MHEG. Press OK to save the change.
Q. My S8300 has only sound, NO picture?
A. The S8300 is most likely on a Radio Channel, press the TV/R button on the Remote
Control to toggle between the Radio and TV Channels.
Q. Why is my region not available during the 'First Time Installation'?
A. The region you select during "Country Setup" does not affect the channels tuned by
the S8300. The region selected may change what advertisements you are shown on
select channels though, all you need to do is select the closest region.
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