Page 1 BLADDERSCAN BVI 9400 Verathon Service Partner Manual...
Page 2 0900‑4472‑09‑63...
Page 3 BLADDERSCAN BVI 9400 Verathon Service Partner Manual Effective: September 28, 2018 Caution: Federal (United States) law restricts this device to sale by or on the order of a physician.
Page 4 Fax: +61 2 9475 1201 (international) 0123 Copyright © 2018 by Verathon Inc. All rights reserved. No part of this manual may be copied or transmitted by any method without the express written consent of Verathon Inc. Verathon, the Verathon torch symbol, BladderScan, the BladderScan symbol, and Scan Point are either trademarks or registered trademarks of Verathon Inc.
Page 5: Table Of Contents
Identifying the Source of the Issue ........................21 Procedure 4. Isolate the Service Issue ......................22 Repair Guide ..............................24 Troubleshooting Procedures ..........................27 Procedure 5. Troubleshoot the Connection to Scan Point ................27 Procedure 6. Troubleshoot by Using Ultrasound Images ................28 Verathon Service Partner Manual: Table of Contents...
Page 6 REPAIR & REPLACEMENT ............................33 Minor Repairs & Replacements ..........................33 Procedure 7. Replace the Display Housing Lens ..................33 Procedure 8. Clean or Replace the Battery Contacts ..................40 Procedure 9. Clean the Print Head ......................42 Procedure 10. Replace the Printer Door ......................43 Console Repair ..............................44 Procedure 11.
Page 7 Accuracy Specifications ........................... 114 Product & Scan Point Specifications ......................... 115 System Parts & Assemblies ..........................115 Probe Parts & Assemblies ..........................115 Console Parts & Assemblies ......................... 116 Part Numbers..............................119 Glossary ................................. 122 Verathon Service Partner Manual: Table of Contents...
Page 9: Introduction
For detailed information about the system and how to operate it, see the latest BladderScan BVI 9400 Operations & Maintenance Manual, available at verathon.com/product‑documentation. Prior to operating the instrument, ensure that you are familiar with the content in the Operations & Maintenance manual(s) and you have watched the onboard tutorial video.
Page 10: How To Service An Instrument
HOW TO SERVICE AN INSTRUMENT The annual maintenance and certification procedures are contained in the Annual Certification chapter. As you complete these procedures, you may identify a service issue or required repair. If a service issue is identified, you will use the Diagnostics & Troubleshooting chapter and Repair & Replacement chapter in order to service the system.
Page 11: Requirements For Service
RoHS‑compliant equipment, please contact Verathon Customer Care. UDI COMPLIANCE Depending on its date of manufacture, a Verathon product may or may not conform to the Unique Device Identification (UDI) standard. For items manufactured before the standard went into effect, the identity of the product line and the individual device are shown on the product’s labels and packaging as plain text.
Page 12: Recommended Instruments & Tools
RECOMMENDED INSTRUMENTS & TOOLS Be aware of the pressure that you are applying to the screw, as the screws and the housings are susceptible to breaking if too much force is used. For information about the parts and components used when servicing a BVI 9400 instrument, see Part Numbers on page 119.
Page 13: Precautions & Warnings
Warnings indicate that injury, death, or other serious adverse reactions may result from use or misuse of the device. Please heed the following warnings. Note: For additional warnings and cautions related to using the instrument on a patient, see the operations and maintenance manual, available at verathon.com/product‑documentation. WARNINGS WARNING WARNING! Risk of explosion, fire, or serious injury.
Page 14: Annual Certification
ANNUAL CERTIFICATION In this chapter, you complete required annual maintenance for your system and certify the instrument. When servicing an instrument, it is necessary to verify that the device is functioning properly. This chapter contains the required annual maintenance and certification procedures for your system: •...
Page 15 4. Select the device, verify that the serial number matches the device you are updating, and then click the Update Instrument button. Verathon Service Partner Manual: Annual Certification...
Page 16 5. If any updates are available, the device downloads and installs them. The console displays a progress bar and automatically restarts when the installation is complete. If no updates are available, nothing happens. 6. If you would like to view the software version that the console is currently running, complete the procedure Run a Self Test on page 110.
Page 17: Procedure 2. Perform Probe Calibration
2. Pour clean, room‑temperature water into the tank base, filling to the indicator mark. Ensure that the water is as free of bubbles as possible. Note: The tank may need to sit for 24 hours until the water has degassed. Verathon Service Partner Manual: Annual Certification...
Page 18 3. Using the notches to position the spiral‑shaped target correctly, place the target in the tank base. 4. Replace the tank lid onto the base. 5. Place the probe into the recess in the lid. Ensure that the tip of the probe is submerged in the water. 6.
Page 19 On the console, two arrows appear, confirming that the console is connected to Scan Point. 11. Select the device, and then click the calibration tank icon. Verathon Service Partner Manual: Annual Certification...
Page 20 12. Click the Calibrate button. Scan Point begins to scan and analyze the data in order to ensure that it ® meets the calibration parameters. If necessary, the instrument automatically rescans the tank. 13. If calibration is successful, a “Calibration Successful” confirmation is displayed on the computer. If calibration fails, a "Calibration Failure"...
Page 21 15. On the console, press the Exit button . This terminates the calibration procedure and ends communication with Scan Point. 16. Remove the probe from the tank lid, and then dry it with a clean, soft cloth. Verathon Service Partner Manual: Annual Certification...
Page 22: Procedure 3. Certify The System
After completing maintenance or repairs to the system, it is necessary to verify that the device is functioning properly. Complete this procedure in order to verify that the system is in good working order. The Certification of Calibration and Compliance program is one of the ways that Verathon ®...
Page 23 Location: The tests performed by the technician on the equipment listed above confirmed that it met all applicable product manufacturing and test specifications. Certification service is performed in compliance with Verathon Inc. manufacturing test specifications and equipment. Verathon recommends that certification of calibration be performed once a year.
Page 24 Figure 4. Station Setup PC station Battery charger/ Probe cable wireless hub Console Calibration kit Phantom(s) Probe STATIoN SeTuP 1. Verify the following: • The station is set up with all equipment, as illustrated in Figure • Scan Point with QuickPrint has been installed on the PC station. ®...
Page 25 18. Press the Pause button , and then press the Home button 19. On the Home screen, press the Scan Point button . Ensure that the Scan Point ® Connection screen opens. 20. Press the Exit button Verathon Service Partner Manual: Annual Certification...
Page 26 PeRFoRM A SeLF TeST 21. Ensure there is a roll of thermal paper in the console. 22. On the Home screen, press the Settings button 23. Press the Down button until Self Test is highlighted, and then press the Enter button .
Page 27 41. If desired, perform a scan in each mode up to three times each and ensure that the measurements are reasonably consistent. 42. From the home screen, press Review button , and then view a test exam result. 43. Press the Delete button until all exams performed during this procedure are deleted. Verathon Service Partner Manual: Annual Certification...
Page 28 • YYYY‑MM‑DD—The first four digits are the year, the next two are the month, and the last two are the day. (Example: a date code of 2013‑07‑28 means that the battery was manufactured on the 28th of July, 2013). 5200mAh 11.1V 58Wh Verathon Inc. Charge limits: 12.6V, 3A 0400-0066 3S2P/LIC 18650-26FC...
Page 29: Diagnostics & Troubleshooting
• Ensure that the user is following the proper instructions for use, as provided in the latest version of the Operations & Maintenance Manual, available at verathon.com/product‑documentation. • Compare the user's ultrasound results to the images in the procedure...
Page 30: Procedure 4. Isolate The Service Issue
PRoceduRe 4. ISoLATe THe SeRVIce ISSue If the instrument is experiencing a performance or accuracy issue, it is necessary to determine if the source of the issue is located within the console or the probe. Complete this procedure in order to determine the location.
Page 31 13. Scan the phantom appropriate for the device according to the instructions in Scan a Tissue‑Equivalent Phantom on page 111. 14. If the service issue occurs, then repair or maintenance is required on the probe. Continue to the following section, Repair Guide on page 24. Verathon Service Partner Manual: Diagnostics & Troubleshooting...
Page 32: Repair Guide
In self test, missing version numbers or Console — Update the Software error message regarding software Replace the Keypad PCBA or Keypad Flex Cable* Console button(s) Console If only the power button is non‑responsive, contact Verathon — non‑responsive Replace the DSP PCBA...
Page 33 † faulty, replace the probe PCBA in Reassemble the Probe Replace the probe cable in Reassemble the Probe Replace the DCM bottom cover assembly in Reassemble the Probe Console — Replace the DSP PCBA Verathon Service Partner Manual: Diagnostics & Troubleshooting...
Page 34 ISSUE LOCATION ORDER CORRECTIVE PROCEDURE PAGE Troubleshoot by Using Ultrasound Images Visually inspect probe PCBA for damage. If damaged or faulty, replace the probe PCBA in Reassemble the Probe Inaccurate scan Replace the probe cable in Reassemble the Probe result (Example: Probe zero bladder Optionally, repair the DCM bottom cover assembly in...
Page 35: Troubleshooting Procedures
4. Reinsert the battery, allow the device to power on, and then press the Scan Point button 5. On the PC, click Find New. If the console does not connect, repeat Step 1 (up to 3 times), and then refer to Table 1 on page 24. Verathon Service Partner Manual: Diagnostics & Troubleshooting...
Page 36: Procedure 6. Troubleshoot By Using Ultrasound Images
PRoceduRe 6. TRouBLeSHooT BY uSING uLTRASouNd IMAGeS If you are experiencing inaccurate scans, it may be useful to troubleshoot for user error and instrument function by viewing the ultrasound images. On a BVI 9400, B‑mode provides an ultrasound view of the bladder and the abdominal space below the probe.
Page 37 Potential cause: There may be no fluid in the bladder, or the bladder was not within the scan cone. Suggested adjustment: Re‑aim and rescan the patient. Verathon Service Partner Manual: Diagnostics & Troubleshooting...
Page 38 BLADDER IMAGE DESCRIPTION Adipose Tissue Description: The bladder appears low or faint in the scan cone. The volume measurement is inaccurate, and the instrument does not display aiming arrows. Potential cause: The patient may be obese. Adipose tissue may be obscuring the scan. Suggested adjustment: Rescan the patient, lift as much abdominal tissue out of the way of the probe as possible, and apply more pressure with the probe.
Page 39 Suggested adjustment: If the bladder volume is large, confirm measurement by using a method other than ultrasound. Verathon Service Partner Manual: Diagnostics & Troubleshooting...
Page 40 BLADDER IMAGE DESCRIPTION Female Patient: Additional Organ Description: Uterus visible adjacent to bladder. The volume measurement may not be accurate. No aiming arrows are displayed. Potential cause: The uterus may contain fluid that interferes with the accuracy of the volume measurement. Suggested adjustment: Ensure that the scan mode is set to female patient.
Page 41: Repair & Replacement
Base housing screw, M3, 12 mm 0120‑0367 Base housing foot Tools — Ionized air gun or a similar tool — T10 star screwdriver — T6 star screwdriver — T5 star screwdriver — X‑ACTO knife Verathon Service Partner Manual: Repair & Replacement...
Page 42 dISASSeMBLe THe coNSoLe BASe HouSING 1. If a battery is inserted in the console, remove it. 2. Remove the four rubber feet on the bottom of the console. 3. Using a T10 star screwdriver, remove the (8) base housing screws (0261‑0091), and then remove the base housing bottom.
Page 43 6. Gently pry the grip loose from the console display, and then use an X‑ACTO knife to detach the double‑stick tape holding the grip in place. 7. Completely remove the grip from the console display. Verathon Service Partner Manual: Repair & Replacement...
Page 44 ReMoVe THe oRIGINAL dISPLAY HouSING LeNS 8. Pull the lens away from the display. This detaches the lens from the double‑sided adhesive tape. 9. Flip the console display upside‑down. Ensuring that you do not touch the LCD, grip the display housing lens by the exposed top and sides, and then lift the lens up and out.
Page 45 13. Look at the front of the display housing lens and ensure that the buttons have been inserted fully and cleanly. 14. On the console, apply double‑stick adhesive tape above and below the LCD as needed in order to replace missing, damaged, or worn‑out tape. Verathon Service Partner Manual: Repair & Replacement...
Page 46 ATTAcH THe NeW dISPLAY HouSING LeNS 15. Ensure the console is upside‑down, and then apply pressure to the display as if pushing it towards the base housing. This creates a gap between the front and back panels of the display. 16.
Page 47 Note: If you prefer, you may wait to install the base housing rubber feet until the console has passed the certification procedure. 27. If no additional repairs are required on the system, continue to the chapter Annual Certification page 6. Verathon Service Partner Manual: Repair & Replacement...
Page 48: Procedure 8. Clean Or Replace The Battery Contacts
PRoceduRe 8. cLeAN oR RePLAce THe BATTeRY coNTAcTS Use this procedure in order to clean the battery contacts on the console or the battery. If the battery contacts are dirty, it may prevent the console from drawing battery power. Figure 7. Dirty Battery Contacts Figure 8.
Page 49 8. Place a new battery contact into the battery contact receptacle, and then use the tip of a flat‑headed screwdriver (or another flat instrument) in order to push the contact into place. 9. If no additional repairs are required on the system, continue to the chapter Annual Certification page 6. Verathon Service Partner Manual: Repair & Replacement...
Page 50: Procedure 9. Clean The Print Head
PRoceduRe 9. cLeAN THe PRINT HeAd If the printer is producing irregular printouts, clean the print head prior to replacing any parts. If cleaning the print head does not solve the service issue, then replace the printer according to the procedure Replace the Handle, Printer, or Top Cover Assembly on page 52.
Page 51: Procedure 10. Replace The Printer Door
4. Close the printer door. Ensure that the door clicks into place. 5. Tear off any paper extending from the top cover assembly. 6. If no additional repairs are required on the system, continue to the chapter Annual Certification page 6. Verathon Service Partner Manual: Repair & Replacement...
Page 52: Console Repair
CONSOLE REPAIR This section contains instructions for repairing the console. It consists of the following procedures: • Disassemble the Console Base Housing • Replace the DSP PCBA • Replace the Handle, Printer, or Top Cover Assembly • Disassemble the Console Display •...
Page 53 (0120‑0371) (0120‑0370) Base Housing Handle Assembly (0142‑0271) Battery Contacts (0200‑0233) (0200‑0231) DSP PCBA (0142‑0764) Hirose Connector Heat Sink (0260‑0546) Thermal Printer (0570‑0189) Power Connector Print Roller Speaker Connector Printer Flex Cable PXA Board Verathon Service Partner Manual: Repair & Replacement...
Page 54 Figure 10. Parts of the BVI 9400 Console Display Display Housing Bottom (0120‑0373) Top Lens Assembly (0142‑0854) Display Housing Grip (0142‑0269) Magnet Recesses Magnets (0130‑0232) Housing Display Lens (0122‑0938) Keypad Buttons (0120‑0376) LCD (0230‑0129) Backlight Driver PCBA LCD Positioning Bracket (0122‑0848) (0147‑0120) Keypad PCBA (0141‑0193) Keypad PCBA...
Page 55 Figure 11. Old Model BVI 9400 LCD Components (Deprecated) LCD (0230‑0027) LCD Power Cable Connector Connector for LCD Power Cable Connector Inverter (0147‑0004) Inverter Flex Cable Connector LCD Flex Cable (0600‑0508) Inverter Flex Cable (0600‑0509) Verathon Service Partner Manual: Repair & Replacement...
Page 56: Procedure 11. Disassemble The Console Base Housing
PRoceduRe 11. dISASSeMBLe THe coNSoLe BASe HouSING Use this procedure in order to disassemble the base housing to a stage from which you can complete any of the replacement procedures included in this section. If replacing a part or component requires additional disassembly, that information is detailed in the corresponding part‑replacement procedure.
Page 57 Note: Ensure that you do not break the flex cable or peel it away from the connector. 7. Using a T10 star screwdriver, remove the (6) DSP PCBA screws (0261‑0091). Verathon Service Partner Manual: Repair & Replacement...
Page 58 8. Tilt board up, hinging on the printer flex cable edge of the DSP PCBA. 9. Remove the power and speaker connectors, and then remove the DSP PCBA. Power Cable Connector Speaker Cable Connector 10. Inspect the DSP PCBA for damaged L14 and Q13 components. Damage to these components is caused by a shorted circuit in connector pins 1 and 2 in the probe cable.
Page 59: Procedure 12. Replace The Dsp Pcba
2. Remove the Win CE Label from the original PXA board, and then transfer it to the new PXA board. 3. Reassemble the console according to the instructions in Reassemble the Console Base Housing page 86. Verathon Service Partner Manual: Repair & Replacement...
Page 60: Procedure 13. Replace The Handle, Printer, Or Top Cover Assembly
PRoceduRe 13. RePLAce THe HANdLe, PRINTeR, oR ToP coVeR ASSeMBLY IMPORTANT Prior to replacing the printer, ensure that you have completed the procedures Clean the Print Head page 42 and Replace the Printer Door on page 43. If the printer is producing irregular printouts, these procedures may resolve the issue.
Page 61 3. Remove the Kapton tape securing the negative‑side power cable to the printer housing. 4. Gripping the end of the handle near the flex cables, pry the handle away from the base housing top cover assembly, and then remove the handle. Verathon Service Partner Manual: Repair & Replacement...
Page 62 RePLAce THe PRINTeR oR HANdLe ASSeMBLY 5. If there is any Kapton tape securing the printer flex cable to the handle, remove it. 6. Using a T10 star screwdriver, remove the (2) base housing screws (0261‑0091) securing the printer to the handle, and then remove the printer from the handle.
Page 63 15. Apply pressure to the back of the handle assembly, snapping the back of the handle assembly into place on the top cover assembly. 16. Ensure that there are no gaps in the console base housing assembly. Figure 12. Unacceptable Gap in Assembly Figure 13. Proper Fit and Alignment Verathon Service Partner Manual: Repair & Replacement...
Page 64 17. Using a T10 star screwdriver, insert (4) base housing screws (0261‑0091) into the back of the handle assembly. 18. Use a clamp in order to force the three screw bosses in the middle of the top cover assembly into their housings on the handle assembly.
Page 65 22. If you replaced the top cover assembly in this procedure, move the printer door from the original top cover assembly to the new top cover assembly according to the instructions in the procedure Replace the Printer Door on page 43. Verathon Service Partner Manual: Repair & Replacement...
Page 66: Procedure 14. Disassemble The Console Display
PRoceduRe 14. dISASSeMBLe THe coNSoLe dISPLAY IMPORTANT Complete this procedure only if you are repairing or replacing parts or components within the console display. Otherwise, skip to the procedure Reassemble the Console Base Housing on page 86. If you need to replace the display housing lens, it is not necessary to disassemble the console display. For more information, see the procedure Replace the Display Housing Lens on page 33.
Page 67 5. Tilt the console display up, pop one corner of the console display out of its base housing socket, and then remove the console display from the base housing. Verathon Service Partner Manual: Repair & Replacement...
Page 68 6. Set the base housing top cover assembly aside. 7. Using a T6 star screwdriver, remove the display housing screws (12 × 0261‑0315, 2 × 0261‑0314) from the display housing bottom (the rear side of the display). Note: A T5 star screwdriver may be needed for older consoles. If necessary, use a magnet to remove the screws from the bosses.
Page 69: Procedure 15. Replace The Keypad Pcba Or Keypad Flex Cable
If you are replacing the keypad PCBA, continue to the next step. 6. Use a 2 mm hex screwdriver in order to remove the 2 keypad PCBA screws (0261‑0090), and then remove the keypad PCBA. Verathon Service Partner Manual: Repair & Replacement...
Page 70 7. Align the keypad PCBA insulator against the metal mount, place the new keypad PCBA on top of the insulator, and then use a 2 mm hex screwdriver and (2) keypad PCBA screws (0261‑0090) in order to secure the keypad PCBA to the metal mount. 8.
Page 71 10. Place the metal keypad mount below the LCD, and then thread the keypad flex cable through the right gap in the base of the console display. 11. Complete any additional repairs to the console display, and then reassemble the console according to the procedure Reassemble the Console Display on page 78. Verathon Service Partner Manual: Repair & Replacement...
Page 72: Procedure 16. Replace The Console Hinges
PRoceduRe 16. RePLAce THe coNSoLe HINGeS QUANTITY PART # DESCRIPTION Parts 0261‑0090 Console hinge screw, M3, 5 mm 0261‑0080 Keypad PCBA screw, M3, 5 mm 0260‑0345 Left hinge 0260‑0346 Right hinge Tools — 2 mm hex screwdriver 0136‑0059 Kapton tape, 1.3 cm (½‑in) 1.
Page 73 9. Align the keypad PCBA insulator against the metal mount, place the new keypad PCBA on top of the insulator, and then use a 2 mm hex screwdriver and (2) keypad PCBA screws (0261‑0090) in order to secure the keypad PCBA to the metal mount. Verathon Service Partner Manual: Repair & Replacement...
Page 74 10. Secure the flex cable to the PCBA connector and the keypad mount with a piece of 1.3 cm (½‑inch) Kapton tape. 11. Place the metal keypad mount below the LCD, and then thread the keypad flex cable through the right gap in the base of the console display.
Page 75: Procedure 17. Replace The Lcd And Lcd Flex Cable
2. Lift the metal keypad mount off of the display housing bottom, and then set the keypad mount aside. 3. Remove the Kapton tape securing the LCD flex cable to the display housing bottom. Verathon Service Partner Manual: Repair & Replacement...
Page 76 4. Remove the Kapton tape securing the LCD power cables to the inverter. 5. Lift the power inverter off of the display housing bottom. Do not attempt to remove the power inverter until it is disconnected from the LCD. Note: If necessary, separate the inverter from the display housing bottom using tweezers. 6.
Page 77 14. Insert the upper edge of the backlight driver PCBA under the tab on the edge of the frame. Pull any excess flex cable through the frame, and then press the remaining edges of the PCBA into place. Secure the PCBA using 1.3 cm (½‑inch) Kapton tape. Verathon Service Partner Manual: Repair & Replacement...
Page 78 15. Insert the opposite end of the backlight power cable assembly into the recessed connector at the corner of the LCD assembly (0230‑0129). Because the connector is keyed, the cable should fit only in the correct position. 16. Position the LCD flex cable (0141‑0805) next to the back of the LCD assembly so that the end of the cable extends from the edge to the center of the assembly.
Page 79 Backlight power cable assembly Backlight flex cable LCD flex cable 18. Complete any additional repairs to the console display, and then reassemble the console according to the procedure Reassemble the Console Display on page 78. Verathon Service Partner Manual: Repair & Replacement...
Page 80: Procedure 18. Replace The Inverter Flex Cable
PRoceduRe 18. RePLAce THe INVeRTeR FLeX cABLe Note: Follow this procedure only if you are replacing an older model inverter without updating the LCD. If you are updating the LCD as well, refer to Replace the LCD and LCD Flex Cable on page 67.
Page 81 12. Wrap 1.3 cm (½‑inch) Kapton tape around the inverter in order to secure the inverter flex cable. 13. Complete any additional repairs to the console display, and then reassemble the display according to the procedure Reassemble the Console Display on page 78. Verathon Service Partner Manual: Repair & Replacement...
Page 82: Procedure 19. Replace The Display Housing Bottom
PRoceduRe 19. RePLAce THe dISPLAY HouSING BoTToM QUANTITY PART # DESCRIPTION Parts 0120‑0373 Display housing bottom 0130‑0232 Neodymium disc magnet Tools — — Tweezers 0135‑0042 Loctite 422 Super Bonder ReMoVe THe Lcd ASSeMBLY (NeWeR ModeL Lcd) 1. If the system still contains an older model LCD, but you are not currently replacing it, skip to Step 8. Otherwise, continue to Step 2.
Page 83 12. Lift the power inverter off of the display housing bottom. This provides space for you to access the LCD power cable connector. Note: If necessary, use tweezers in order to leverage the inverter away from the display housing bottom. Verathon Service Partner Manual: Repair & Replacement...
Page 84 13. Using tweezers, remove the LCD power cable connector from the inverter. 14. Lift the LCD and the LCD flex cable off the display housing bottom. Set the LCD and flex cable aside. 15. Remove the Kapton tape that secures the inverter flex cable to the display housing bottom. 16.
Page 85 20. Complete any additional repairs to the console display, and then reassemble the display according to the procedure Reassemble the Console Display on page 78. Verathon Service Partner Manual: Repair & Replacement...
Page 86: Procedure 20. Reassemble The Console Display
PRoceduRe 20. ReASSeMBLe THe coNSoLe dISPLAY If you did not disassemble the console display, skip to the next procedure, Reassemble the Console Base Housing on page 86. If any of the console display housing components require replacement, replace those components during this reassembly procedure.
Page 87 LCD assembly and the corner of the display housing bottom. Tuck the looped cable into the recess, and then secure it using a length of 1.3 cm (½‑inch) Kapton tape. 5. Skip to Step 14. Verathon Service Partner Manual: Repair & Replacement...
Page 88 ReINSTALL THe INVeRTeR ANd INVeRTeR FLeX cABLe (oLdeR ModeL Lcd) Complete this section if you removed the inverter or inverter flex cable for the older model of LCD. If you did not remove these items, skip to Step 8. 6. Place the inverter and inverter flex cable onto the display housing bottom, ensuring that the inverter fits correctly onto the posts of the bottom housing.
Page 89 1.3 cm (½‑inch) Kapton tape. 13. Place the metal keypad mount below the LCD, and then feed the keypad flex cable through the right gap in the base of the console display. Verathon Service Partner Manual: Repair & Replacement...
Page 90 ATTAcH THe LeNS ASSeMBLY 14. If you are using a new top cover assembly, peel the protective backing off of the housing vent membrane, and then install the membrane into the top cover assembly as shown in the following figure. 15.
Page 91 25. Apply pressure to the back of the handle assembly, snapping the back of the handle assembly into place on the top cover assembly. Verathon Service Partner Manual: Repair & Replacement...
Page 92 26. Using a T10 star screwdriver, insert (4) base housing screws into the back of the handle assembly. 27. As shown in the following figure, use a clamp in order to force the three screw bosses in the middle of the top cover assembly into their housings on the handle assembly.
Page 93 The low number of threads causes them to strip easily. 30. Using a piece of 1.3 cm (½‑inch) Kapton tape, secure the negative‑side power cable to the top of the printer housing. 31. Continue to the next procedure. Verathon Service Partner Manual: Repair & Replacement...
Page 94: Procedure 21. Reassemble The Console Base Housing
PRoceduRe 21. ReASSeMBLe THe coNSoLe BASe HouSING If any of the console housing components require replacement, replace those components during this reassembly procedure. QUANTITY PART # DESCRIPTION Parts 0261‑0091 Base housing screw, M3, 12 mm 0261‑0091 DSP PCBA screw, M3, 12 mm 0120‑0369 IR lens 0120‑0367...
Page 95 6. Loop the keypad flex cable so the gold pads are facing down, insert the keypad flex cable into the DSP PCBA connector, and then secure it with 1.3 cm (½‑inch) Kapton tape. Verathon Service Partner Manual: Repair & Replacement...
Page 96 7. Loop the inverter flex cable so the gold pads are facing upward, insert the flex cable into the DSP PCBA connector, and then secure it with 1.3 cm (½‑inch) Kapton tape. 8. Loop the LCD flex cable so the flex cable connector faces the DSP PCBA, press the LCD flex cable connector onto the DSP PCBA connector, and then secure the flex cable with 1.3 cm (½‑inch) Kapton tape.
Page 97 17. If you have completed all necessary repair and replacement procedures, continue to the Annual Certification chapter on page 6. If you replaced the DSP PCBA while servicing the console, ensure that you complete the procedure Update the Software on page 6 as part of the certification process. Verathon Service Partner Manual: Repair & Replacement...
Page 98: Procedure 22. Replace The Console Label
Fax: +31 (0) 20 210 30 92 CAN/CSA Standard MADE IN USA C22.2 No. 601.1 UL 60601-1 LR 76129 BladderScan, the BladderScan symbol, Verathon and the Verathon Torch symbol are registered trademarks of Verathon Inc. 0125-2533-00-40 QUANTITY PART # DESCRIPTION Parts 0125‑0541...
Page 99 10. If you have completed all necessary repair and replacement procedures, continue to the Annual Certification chapter on page 6. Verathon Service Partner Manual: Repair & Replacement...
Page 100: Probe Repair
PROBE REPAIR IMPORTANT You may only perform service on the probe if the probe has a serial number that starts with PX and has a gray dome. If the probe has a serial number that starts with a 00 or PA and the probe has a black dome, then it must be replaced.
Page 101 Probe Strain Relief Connectors LCD Flex Cable (0140‑0191) Top Cover Housing (0142‑0557) Probe Bottom Cover (0142‑0689) Probe Cable Console Connector Probe Cable Probe Cable Connector (0600‑0534) Probe PCBA (0142‑0706) LCD Flex Cable Connector Verathon Service Partner Manual: Repair & Replacement...
Page 102: Procedure 23. Disassemble The Probe
PRoceduRe 23. dISASSeMBLe THe PRoBe Use this procedure in order to disassemble the probe to a stage from which you can complete any of the replacement procedures included in this section. If replacing a part or component requires additional disassembly, that information is detailed in the corresponding part replacement procedure. QUANTITY PART # DESCRIPTION...
Page 103 If any of the J7 or J4 probe PCBA pins remain attached to the DCM, remove them from the DCM, and replace the probe PCBA during the procedure Reassemble the Probe on page 105. J7 Pin Connector J4 Pin Connector Verathon Service Partner Manual: Repair & Replacement...
Page 104: Procedure 24. Replace The Probe Lcd Flex Cable
PRoceduRe 24. RePLAce THe PRoBe Lcd FLeX cABLe If voice annotations are silent or distorted or the probe LCD does not function correctly, but there is no evidence of oil contamination around the probe LCD assembly or the microphone filter, replace the probe LCD flex cable before replacing any larger components.
Page 105 10. Insert the probe LCD assembly into its seat on the probe top cover housing. 11. Reattach the (4) probe LCD screws (0261‑0082). 12. Complete any additional repairs to the probe, and then reassemble the probe according to the procedure Reassemble the Probe on page 105. Verathon Service Partner Manual: Repair & Replacement...
Page 106: Procedure 25. Replace The Probe Top Cover Assembly Or Housing
PRoceduRe 25. RePLAce THe PRoBe ToP coVeR ASSeMBLY oR HouSING QUANTITY PART # DESCRIPTION Parts 0142‑0557 BVI 9400 probe top cover housing 0142‑0254 BVI 9400 probe top cover assembly 0261‑0082 Probe LCD screw, M2, 5 mm Tools — T6 star screwdriver — T5 star screwdriver 1.
Page 107: Procedure 26. Remove The Probe Bottom Cover
You can replace the probe bottom cover only if the DCM is held in place with a plastic lock ring. If the DCM is simply glued into place, you must either return the DCM bottom cover assembly to Verathon ®...
Page 108 4. Turn the DCM clockwise until its tabs are fully disengaged from the locking tabs on the bottom cover, and then lift the DCM out. 5. Using the X‑ACTO knife, cut away any remaining RTV adhesive from the lock ring and the bottom cover. 6.
Page 109 If the plastic or pins are damaged, complete the procedure Reassemble the Probe on page 105 using a new DCM. 8. If the plastic and pins are intact, continue to the procedure Install the DCM into a New Bottom Cover. Verathon Service Partner Manual: Repair & Replacement...
Page 110: Procedure 27. Install The Dcm Into A New Bottom Cover
PRoceduRe 27. INSTALL THe dcM INTo A NeW BoTToM coVeR Follow this procedure to assemble a new DCM bottom cover assembly using a new or existing DCM. QUANTITY PART # DESCRIPTION Parts 0142‑0689 Probe bottom cover 0142‑0685 0122‑0693 DCM bushing 0122‑0947 DCM lock ring 0136‑0149...
Page 111 6. Insert the lock ring into the bottom cover, pressing it into place so that it lines up with the DCM and the cover as shown in the following figure. Verathon Service Partner Manual: Repair & Replacement...
Page 112 7. Place six drops of silicone RTV adhesive around the lock ring at the locations shown in the following figure. Note: Do not apply RTV adhesive at any notch or alignment feature. In the following figure, the oil filler tube is omitted for clarity. 8.
Page 113: Procedure 28. Reassemble The Probe
— Foam swab or Kimtech wipe 1. If the cable wires on the probe cable are not secured with tape or a label, wrap the wires with two pieces of 0.6 cm (¼‑inch) Kapton tape. Verathon Service Partner Manual: Repair & Replacement...
Page 114 2. Connect the probe cable to the probe PCBA, ensuring that the probe cable PCBA connector is seated properly. 3. Inspect the original DCM bottom cover assembly. If the DCM is malfunctioning or if the clips or bosses are damaged, replace the DCM bottom cover assembly: 4.
Page 115 9. If the probe bottom cover has clips, connect them all around the top and bottom cover assemblies, and then squeeze until the tabs click. If needed, press the probe against a hard surface. Verathon Service Partner Manual: Repair & Replacement...
Page 116 10. Using a T6 star screwdriver, secure the top and bottom housings together using (2) large probe housing screws (0261‑0315) at the bottom of the probe, and (1) small probe housing screw (0261‑0353) at the top. Note: These screws are delicate. Do not over‑tighten. It is recommended that you replace these screws instead of reusing them.
Page 117: Procedure 29. Replace The Probe Serial Number Label
UDI‑compliant. Once you have that information, order the appropriate probe serial number label kit. Note: UDI‑compliant labels cannot be created for a non‑UDI probe. If the label is damaged or missing, contact Verathon Customer Care for assistance. If they can retrieve the ®...
Page 118: Reference Documentation
REFERENCE DOCUMENTATION REFERENCE PROCEDURES PRoceduRe 30. RuN A SeLF TeST No parts are required in order to run this test. Use the self test and this procedure in order to receive basic diagnostics about the instrument, including the software version, available storage capacity, DSP version, and other helpful information.
Page 119: Procedure 31. Scan A Tissue-Equivalent Phantom
• When being used regularly, clean and refill the top of the phantom weekly. • When not being used regularly, store the phantom in its case. • It is recommended that the tissue‑equivalent phantom be certified every year. If requested, Verathon ®...
Page 120 VeRIFY AIM ANd ScAN ReSuLTS 10. Using the information in the following table, determine if your scan was accurate and on‑target. For additional information about reading ultrasound results, see Troubleshoot by Using Ultrasound Images page 28. Table 3. Verifying Accuracy of Scan Results BLADDER RESULT SAMPLE DISPLAY DESCRIPTION...
Page 121: Procedure 32. Load Thermal Paper
5. Extend the end of the paper past the edge of the console. 6. Close the printer door, and then slide it to the left. Ensure that the door clicks into place. 7. Tear off any excess paper protruding from the printer. Verathon Service Partner Manual: Reference Documentation...
Page 122: Accuracy Specifications
ACCURACY SPECIFICATIONS The following accuracy specifications assume usage per instructions, compliance with operating and storage conditions, and scanning a tissue‑equivalent phantom. BLAddeR VoLuMe In order to ensure that the highest standards of quality are being met, the range of accuracy used by all service technicians when scanning a tissue‑equivalent bladder phantom is ±...
Page 123: Product & Scan Point Specifications
PCBA Connector Scan Button DCM Pin Probe Strain Relief Connectors LCD Flex Cable (0140‑0191) Top Cover Housing (0142‑0557) Probe Cable Console Connector Probe Cable Probe Cable Connector Probe PCBA (0142‑0706) (0600‑0534) LCD Flex Cable Connector Verathon Service Partner Manual: Reference Documentation...
Page 124: Console Parts & Assemblies
CONSOLE PARTS & ASSEMBLIES Figure 21. Parts of the BVI 9400 Console Base Housing Base Housing Bottom Base Housing Top Cover Cover (0142‑0274) Assembly (0142‑0623) Speaker Cable Battery Well Battery Contacts Power Cable Magnets (0130‑0232) Speaker Base Housing Foot Slider Printer Door (0120‑0367) Pivot Printer Door (0120‑0371)
Page 125 LCD Flex Cable (0141‑0805) Backlight power Keypad PCBA cable assembly Metal Mounts (0600‑0743) Upper Mount (0130‑0230) Backlight Driver Lower Mount Flex Cable (0141‑0804) Keypad Flex Cable (0140‑0196) Left Hinge Right Hinge (0130‑0229) (0260‑0345) (0260‑0346) Verathon Service Partner Manual: Reference Documentation...
Page 126 Figure 23. Old Model BVI 9400 LCD Components (Deprecated) LCD (0230‑0027) LCD Power Cable Connector Connector for LCD Power Cable Connector Inverter (0147‑0004) Inverter Flex Cable Connector LCD Flex Cable (0600‑0508) Inverter Flex Cable (0600‑0509)
Page 127: Part Numbers
Display housing bottom 0120‑0373 Display housing screw, M2, 6 mm 0261‑0314 Display housing screw, M2, 10 mm 0261‑0315 Keypad buttons 0120‑0376 Keypad PCBA 0141‑0193 Keypad PCBA insulator 0120‑0400 Keypad PCBA screw, M3, 5 mm 0261‑0090 Verathon Service Partner Manual: Reference Documentation...
Page 128 PART PART NUMBER Backlight driver PCBA 0147‑0120 0230‑0129 LCD positioning bracket 0122‑0848 LCD flex cable 0141‑0805 Keypad flex cable 0140‑0196 Cables Backlight driver flex cable 0141‑0804 Backlight power cable assembly 0600‑0743 Inverter flex cable (for old model LCDs) 0600‑0509 Left hinge 0260‑0345 Right hinge 0260‑0346...
Page 129 BVI 9400 Test Console 0270‑0676 0570‑0351 (order part Test probe number 0270‑0803) Calibration kit 0620‑0340 Battery charger/wireless hub kit 0270‑0432 Rechargeable battery 0400‑0066 Scan Point with QuickPrint Installation CD 0900‑1238 ® Service Partner Scan Point Access 0003‑0642 Verathon Service Partner Manual: Reference Documentation...
Page 130: Glossary
GLOSSARY TERM DEFINITION Ampere (also known as amp) As required Boss A channel or void in an extrusion that accepts a certain diameter screw Binary source package Code of Federal Regulations Data collection module Digital signal processor Electrostatic discharge Gram Hirose Probe cable receptacle on the base housing of the console Infrared...

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