Seeseesee; Faq - KaiCong SIP1016 User Manual

5 FAQ

1. Unmatched power adapter will damage the equipment or power adapter
When plug in the power adapter, please check carefully the voltage, it should be 5V
adapter for this equipment.
2. Slowly browse speed
This equipment adopts MJEPG compression format, it needs large network bandwidth,
the narrow bandwidth will affect the browse speed. The typical bandwidth uses situation
as below:
640x480@10fps : 4.0 Megabits ～ 5.0 Megabits
320x240@30fps : 1.2 Megabits ～ 1.6 Megabits
3.
Color difference
The default is infrared lens, when visit outdoor or strong infrared light scenes, there are
color differences, the color is not accordant to the real scenes. User can change it to
color lens to solve this problem, but color lens can only use under the daylight situation.
4. Can't find equipment via search software after being connected to LAN
Make sure the equipment and PC is in the same LAN; if install firewall software, please
choose it and try again.
5. Can find equipment via search software, but can't visit
If the IP address of IP camera and PC is not in the same Network Segment, you should
change them on the same Network Segment before visiting. Network Segment is the first
three number of IP address. If the IP address of PC is 192.168.0.100, so it can only visit
the equipment which IP address is between 192.168.0.1~192.168.0.255.
6. Can visit via public IP address, but can't visit via manufacturer's domain name
Make sure the DNS setting is same as your PC, as below Figure 42, in the search tool,
the DNS 1 and DNS 2 on both side should be same.
Anything else ,please contanct me.
Kaicong-Nothing important than safety!
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