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VDR100 User's Manual
6 Troubleshooting
If you notice unexpected operation of the Maretron VDR100, follow the troubleshooting
procedures in this section to remedy simple problems.
Symptom
USB indicator
1. Ensure that the USB flash drive is properly plugged into the USB
not lit
®
NMEA 2000
1. Ensure that power is supplied to the NMEA 2000
indicator not lit
LAN indicator
1. Ensure that the network cable is connected both to the VDR100 and
not lit
2. Ensure that the device on the other end of the network cable is
VDR100 reports
1. Ensure that the USB flash drive is properly plugged into the USB
an "Error" state
2. Try using a different USB flash drive
3. Cycle the power to the VDR100
VDR100 reports
1. Ensure that the USB flash drive is properly plugged into the USB
a "No Flash
Drive" state
2. Try using a different USB flash drive
VDR100 reports
1. The VDR100 will not record on a USB flash drive which contains
a "Incompatible
Flash Drive"
state
®
N2KExtractor
1. If you have programmed the VDR100 to use DHCP, ensure that there
Clients cannot
successfully
2. Ensure that the NMEA 2000
connect to the
VDR100
3. Ensure that you have entered the correct Serial Number or IP Address
4. Ensure that the LAN LED on the VDR100 is lit, indicating an active link
5. Ensure that the Password entered into
If these steps do not solve your problem, please contact Maretron Technical Support (refer to
Section 8 for contact information).
Page 14
Troubleshooting Procedure
connector
®
NMEA 2000
cable, and that the NMEA 2000
to a switch or router or another network device.
powered.
connector
connector
VDR100 upgrade software. If this USB flash drive is on the supported
list in Section 4.2.1, "USB Flash Drives", simply use a Windows
computer to erase the "VDR100_RCV" directory from the USB flash
drive and reinstall the USB flash drive into the VDR100.
is an active DHCP server on your LAN.
®
2000
network is powered.
of the VDR100 into
N2KExtractor
connection to the LAN. If it is not lit, check the Ethernet connection
and make sure that the router or device to which the VDR100 is
connected is powered on.
"Connections Settings" window matches the password that has been
programmed into the VDR100.
Figure 3 – Troubleshooting Guide
®
connection is secure.
®
connection is secure, and that the NMEA
®
.
N2KExtractor
®
indicator via the
®
under the
Revision 1.2
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