Related Manuals for NETGEAR CM1150V
Summary of Contents for NETGEAR CM1150V
- Page 1 Voice Cable Modem User Manual Model CM1150V July 2018 202-11879-01 350 E. Plumeria Drive San Jose, CA 95134...
- Page 2 You can visit www.netgear.com/support to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources. Contact your Internet service provider for technical support. Trademarks NETGEAR, Inc.
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Page 3: Table Of Contents
Contents Chapter 1 Hardware Setup Unpack Your Cable Modem..................5 Front Panel and LEDs....................6 Rear Panel......................8 Label........................9 System Requirements....................9 Install and Activate Your Cable Modem..............10 Set Up the Hardware..................10 Activate Your Internet Service With Xfinity............12 Connect Your Cable Modem to a Router After Installation and Activation..12 Perform a Speed Test..................13 Chapter 2 Monitor Voice Telephone Lines View Voice Status....................15... -
Page 4: Chapter 1 Hardware Setup
System Requirements • Install and Activate Your Cable Modem For more information about the topics covered in this manual, visit the support website at support.netgear.com. Note An uninterruptible power supply (UPS) can be purchased separately for continued service during power outages. For a list of supported UPS models, visit... -
Page 5: Unpack Your Cable Modem
Voice Cable Modem Unpack Your Cable Modem Your package contains the following items. Figure 1. Package contents High Speed Cable Modem (Model CM1150V) Phone cable Ethernet cable Power adapter Hardware Setup... -
Page 6: Front Panel And Leds
Voice Cable Modem Front Panel and LEDs The cable modem provides status LEDs on the front. Figure 2. Front panel You can use the LEDs to verify status and connections. The following table lists and describes each LED on the cable modem. Table 1. - Page 7 Voice Cable Modem Table 1. LED descriptions (Continued) Downstream • Solid amber. One downstream channel is locked. • Solid green. Two or more downstream channels are locked. • Blinking green. The cable modem is scanning for a downstream channel or the cable modem is in partial service mode.
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Page 8: Rear Panel
Voice Cable Modem Table 1. LED descriptions (Continued) Ethernet • Green. A powered-on device is connected to the Ethernet port at 1000 Mbps. • Amber. A powered-on device is connected to the Ethernet port at 10 Mbps or 100 Mbps. •... -
Page 9: Label
Your cable modem comes with plugs that cover Ethernet ports 2, 3 and 4. For more information about Ethernet ports 2, 3, and 4, visit netgear.com/support/product/CM1150V. • Tel 1 and 2 ports. Connect your phone line to the Tel 1 port. -
Page 10: Install And Activate Your Cable Modem
An uninterruptible power supply (UPS) can be purchased separately for continued service during power outages. For a list of supported UPS models, visit netgear.com/support/product/CM1150V. Install and Activate Your Cable Modem The cable modem provides a connection between your cable Internet provider’s network and your computer, router, or WiFi router. - Page 11 Voice Cable Modem To set up your cable modem: Collect your Xfinity account information. Collect your Xfinity account information, such as your account mobile phone number, user name, password, and account number. Turn off and disconnect existing modems and routers. If you are replacing a modem that is currently connected in your home, unplug the modem and plug the new cable modem into the same outlet.
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Page 12: Activate Your Internet Service With Xfinity
Personal information associated with your Xfinity account (you need one of the following): Mobile phone number Xfinity user name and password • Xfinity account number • Cable modem model number, which is CM1150V • Cable modem serial number • Cable modem MAC address •... -
Page 13: Perform A Speed Test
Ethernet port aggregation. Your cable modem might not support Ethernet port aggregation the first time that you set it up. Check netgear.com/support to find out if your cable modem supports Ethernet port aggregation yet. Figure 6. Connect your cable modem to a router... -
Page 14: Chapter 2 Monitor Voice Telephone Lines
Monitor Voice Telephone Lines This chapter includes the following sections: • View Voice Status • View the MTA Call List • View the EMTA Event Log... -
Page 15: View Voice Status
Voice Cable Modem View Voice Status The cable modem functions as a multimedia terminal adaptor (MTA), allowing the cable modem to provide voice services. You can view some basic MTA voice information. To view the MTA voice status: Launch a web browser from a computer that is connected to your cable modem. Enter http://192.168.100.1. -
Page 16: View The Emta Event Log
Voice Cable Modem The MTA Call List page displays. To see the most recent entries, click the Refresh button. View the EMTA Event Log You can view the embedded multimedia terminal adapter (EMTA) event log for your cable modem. To view the EMTA event log: Launch a web browser from a computer that is connected to your cable modem. -
Page 17: Chapter 3 Manage Your Network
Manage Your Network After you set up the cable modem, you do not need to log in to the cable modem for normal operation. However, you can log in to the cable modem to change a very limited number of settings and monitor the cable modem. This chapter includes the following sections: •... -
Page 18: Log In To The Cable Modem
Voice Cable Modem Log In to the Cable Modem To log in to the cable modem: Connect a computer to your cable modem. You can connect a computer to your cable modem using the following methods: • Connect a computer to your cable modem using an Ethernet connection. •... -
Page 19: View Cable Modem Status
Voice Cable Modem The Startup Procedure section displays the initialization progress. The page also displays the status of all downstream and upstream channels. (You must scroll down to view all the channels.) The number of downstream and upstream channels that are locked depends on the number of channels that your Internet provider uses. -
Page 20: Specify The Cable Connection Starting Frequency
Voice Cable Modem To refresh the page, click the Refresh button. To clear the log entries, click the Clear Log button. Specify the Cable Connection Starting Frequency The starting frequency is automatically generated. For most Internet connections, you do not need to specify this information. -
Page 21: Reboot The Cable Modem
Voice Cable Modem Select ADVANCED > Administration > Set Password. The Set Password page displays. Type the old password, and type the new password twice. Click the Apply button. Your settings are saved. Reboot the Cable Modem Rebooting the cable modem disconnects all network connections to the cable modem’s local area network (LAN). -
Page 22: Use The Reset Button On The Back Panel
Voice Cable Modem Use the Reset Button on the Back Panel CAUTION: This process erases all settings that you configured in the cable modem. To reset the cable modem to factory default settings using the Reset button: On the back of the cable modem, locate the Reset button. Using a straightened paper clip, press and hold the Reset button until the cable modem reboots itself. -
Page 23: Chapter 4 Troubleshooting
Troubleshooting This chapter provides information about troubleshooting your cable modem. The chapter includes the following sections: • Use the LEDs to Troubleshoot • Cannot Log In to the Cable Modem • Troubleshoot the Cable Internet Connection • Troubleshoot Voice Connectivity... -
Page 24: Use The Leds To Troubleshoot
• Make sure that you are using the 12 VDC, 2.5A power adapter from NETGEAR for this product. • If the error persists, a hardware problem occurred. Contact Technical Support. All LEDs stay on. -
Page 25: Cannot Log In To The Cable Modem
Voice Cable Modem Table 2. Troubleshooting your cable modem's LEDs (Continued) LED Behavior Action The Online LED is off and the cable modem is connected to the cable wall jack. • Make sure that the coaxial cable connections are secure at the cable modem and at the wall jack. •... -
Page 26: Troubleshoot The Cable Internet Connection
Voice Cable Modem Troubleshoot the Cable Internet Connection If your cable modem cannot access the Internet but the Internet LED lights green, make sure that the cable MAC address or device MAC address of your cable modem is registered with Xfinity. Troubleshoot Voice Connectivity The following table includes tips for troubleshooting voice connectivity. -
Page 27: Chapter 5 Supplemental Information
Supplemental Information This appendix covers the following topics: • Factory Settings • Technical Specifications... -
Page 28: Factory Settings
Voice Cable Modem Factory Settings The following table shows the factory default settings for the cable modem. Table 4. Factory default settings Feature Default Setting Router login User login URL http://192.168.100.1. User name (case-sensitive) admin Login password (case-sensitive) password Internet connection WAN MAC address Use default hardware address WAN MTU size... - Page 29 Voice Cable Modem Table 5. Technical specifications (Continued) Channels • 32 bonded downstream + 2 OFDM • 8 bonded upstream + 2 OFDMA Certifications CableLabs certified for U.S. cable Internet services Supplemental Information...