Glensound PARADISO Product Details

Commentary box with dante network audio & analogue i/o

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PARADISO
& PARADISO LITE
COMMENTARY BOX WITH DANTE NETWORK
AUDIO & ANALOGUE I/O
PRODUCT DETAILS
6 BROOKS PLACE, MAIDSTONE, KENT, ME14 1HE. ENGLAND.
TEL: +44 (0) 1622 753662
Visit our Website at www.glensound.com
FAX: +44 (0) 1622 762330

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Summary of Contents for Glensound PARADISO

  • Page 1 PARADISO & PARADISO LITE COMMENTARY BOX WITH DANTE NETWORK AUDIO & ANALOGUE I/O PRODUCT DETAILS 6 BROOKS PLACE, MAIDSTONE, KENT, ME14 1HE. ENGLAND. TEL: +44 (0) 1622 753662 Visit our Website at www.glensound.com FAX: +44 (0) 1622 762330...
  • Page 2 Glensound Electronics Ltd Thank you for choosing a new Glensound product. All rights reserved. Information contained in this manual is subject to change without notice, if in doubt please contact us for the latest product information. If you need any help with the product then we can be contacted at: Glensound Electronics Ltd 1 –...
  • Page 3: Product Warranty

    PRODUCT WARRANTY: All equipment is fully tested before dispatch and carefully designed to provide you with trouble free use for many years. We have a policy of supporting products for as long as possible and guarantee to be able to support your product for a minimum of 10 years. For a period of one year after the goods have been despatched the Company will guarantee the goods against any defect developing after proper use providing such defects arise solely from faulty materials or...
  • Page 4 / AES67 Network Commentary Box This declaration of conformity is issued under the sole responsibility of the manufacturer. This equipment is manufactured by Glensound Electronics Ltd of Brooks Place Maidstone Kent ME14 1HE is marked and conforms to the following Union harmonisation legislation:...
  • Page 5 RoHS DIRECTIVE RoHS 2 Directive 2011/65/EU restricts the use of the hazardous substances listed below in electrical and electronic equipment. This product conforms to the above directive and for this purposes, the maximum concentration values of the restricted substances by weight in homogenous materials are: Lead 0.1%...
  • Page 6 WASTE ELECTRICAL AND ELECTRONIC EQUIPMENT REGULATIONS 2006 (WEEE) Glensound Electronics Ltd is registered for business to business sales of WEEE in the UK our registration number is: WEE/JJ0074UR Page 6 of 62...
  • Page 7: Table Of Contents

    Factory Preset Mixing Configuration ...................... 41 Fixed Audio Mixing Circuits ........................47 Test Tone ..............................47 CONNECTING THE PARADISO TO A DANTE NETWORK ..............48 Device Not Showing Up In Dante Controller ..................50 UPDATING FIRMWARE..........................51 UPDATING THE BROOKLYN MODULE ....................54 REFRESHING ePAPER DISPLAYS ......................
  • Page 8: Overview

    (Mains, 2 x PoE & 1 external DC) and it also has fully redundant network connections for both Copper & Fibre circuits. The Paradiso has been designed to be intuitive & easy to use for Commentators who would rather be talking about the game than working out how the equipment works.
  • Page 9: Products Covered By This Manual

    PRODUCTS COVERED BY THIS MANUAL This manual covers both the Paradiso & the Paradiso Lite. The Paradiso Lite is a cut down very slightly simplified version of the Paradiso. There are 2 main differences: 1) The Paradiso has front panel mounted ePaper displays.
  • Page 10: Panel Layout & Functions

    Dante network to operate. 3. Fibre Network Interface (Not fitted on Paradiso Lite) Primary & Secondary Dante network fibre interfaces on Neutrik Opticon connectors. By default these are fed from an internal Single Mode transceiver (Multi Mode is available as an option).
  • Page 11 4. AES I/O & GPIO This D9 socket provides 1 x AES3 input & output (2 channels of audio). The sample rate of this AES3 circuit matches (and is locked to) the Dante network. A Pair of general purpose outputs (GPO) and a pair of general purpose inputs (GPI) are also provided.
  • Page 12: Top Panel

    Top Panel 2. PPM Meter 3. Mic On 4. Power LED 1. On Air LED 2. Headphone 6. ePaper 7. Talkback Level & PAN Displays Buttons 1. On Air LED Currently the ON AIR LED illuminates when any one of the 3 MIC ON switches are turned on.
  • Page 13 6. ePaper Displays (Not fitted on Paradiso Lite) The ePaper displays are sometimes called eInk and are like the displays on a Kindle ebook reader. Each display provides information that would normally be associated with the headphone level & pan control and the talkback switch.
  • Page 14: Front Panel

    Front Panel 8. Microphone 9. Headphone 12. Gain Control 11. Aux In Input Output 10. Input type 8. Microphone Input This standard 3 pin XLR is the input of the commentators microphone. It can also be set to accept a line level input by using the input type button. 9.
  • Page 15: Windows 10 Remote Control Application

    E) Download the GlenController software for your operating system onto your local machine. Note: If your Paradiso was delivered with a soft manual on a USB stick, then a copy of the Glencontroller software will be on the USB stick.
  • Page 16: First Time App Installation

    Installation of GlenController is a two stage process as all Windows 10 applications must have a digital certificate. If this is the first time you have installed Glensound applications, then you must first load the Glensound App Certificate. This will allow you to install GlenController and any further Glensound Windows 10 applications.
  • Page 17: Updating A Previously Installed App

    Updating A Previously Installed App If you have an earlier version of Glensound Controller installed on your PC, then you should not need to perform a complete new installation to update it. Downloading The GlenController update file may be downloaded. It is a zipped file. At the time of supplying this manual the file location is: http://www.glensound.co.uk/Software/Dante/GlenController_Upgrade_v2.9.1.zip...
  • Page 18: Using The App

    USING THE APP General The App should (we hope) we intuitive to use and most functions obvious. However this quick guide should help you to get started: When you first open the App it will automaticaly be contacted by any compatible units within your network.
  • Page 19 App will illuminate the Mic On LED on the Paradiso and switch the audio circuit on. A few of the less immediately obvious controls are:...
  • Page 20: Compressors & Disabling Hardware Gain Controls

    Compressors & Disabling Hardware Gain Controls Click the settings icon next to the gain control in the main screen of the channel to be modified The following options wil the become available: Whereby ticking or unticking the box next to the functionality description sets the option in real time. Notes: Enable in line mode: If ticked the compressor will be turned on if the input is set to line.
  • Page 21 Compressor Curve Screenshots: The two screenshots below show the relationship between input level (X axis on the graph) and output level (Y axis on the graph) depending upom if the ‘Slow decay’ checkbox has been made or not. SLOW DECAY DISABLED SLOW DECAY ENABLED (Ticked) Page 21 of 62...
  • Page 22: Presets & Loading/ Exporting Configurations

    Presets & Loading/ Exporting Configurations Clicking on this Icon will open Presets Clicking on this Icon will open Presets Manager Type a name for your Preset here and hit the save icon at the bottom Presets that are saved/ deleted in the Presets are saved by Windows in a hidden folder and are automatically made available to any Paradisos connected to the App...
  • Page 23: Entering Configuration Menus

    Entering Configuration Menus Clicking on the Settings Icon will open the Configuration options Then select the function that you want to set Page 23 of 62...
  • Page 24: Pots & Buttons

    Pots & Buttons Under Each Pot there is a switch for allowing that pot to fully attenuate (Full) or to never allow it to fully turn of the audio input (Limited) Under Each Button there is a drop down option list for setting how you would like the button to operate.
  • Page 25: Button Relations

    Button Relations select the button that you want to setup relationships Then using the drop down list under the button that you want to interact with the Controlling button, choose the option that meets your requirements. Page 25 of 62...
  • Page 26: Dc Inputs

    DC Inputs There are 4 GPIO circuits available on the rear panel D connector. Each of the 4 circuits can be set to being either an input OR an output. Turning the DC Outputs on in the DC Outputs configuration will overide the DC Inputs.
  • Page 27: Dc Inputs Further Information

    DC Inputs Further Information A DC input is active low and has a weak pullup. It can be connected to an external switch that makes contact with GND. Such a switch is called "external button". An external button behaves in the same way as any internal button and can be set to one of the operating modes: - Intelligent - Momentary...
  • Page 28 - Override Momentary On While the external button is On then the dependent button is locked On. Otherwise it is unlocked and reverts to its original state. - Override Momentary Off While the external button is On then the dependent button is locked Off. Otherwise it is unlocked and reverts to its original state.
  • Page 29: Dc Outputs

    DC Outputs select the I/O pin that you Then select the button(s) that want to set as an output and you want to trigger that using the software slide output when they are active switch change it from Input to by sliding their virtual slide Output switch to Connected.
  • Page 30: Audio Mixer

    Audio Mixer The audio mixer provides the ability to set up audio routes or mixes between inputs & outputs. When you first open the Audio Mixer Configuration you will see this screen: These are the outputs. Using your mouse select the one that you want to setup a mixer configuration for.
  • Page 31 A) The Initial Input Screen In the below screen shot HP A has been selected as the output and Line Input 1 has been selected to see how its relationship to HP A is currently set. This shows that the input is Unmuted i.e.
  • Page 32 B) The Input Channels’ Setting Screen In the below screenshot the settings Icon has been selected on the top right hand corner of Line Input 1’s channel. This allows configuration of this input to the selected output (in the screenshot belwo this is HP A). This drop down menu allows Toggling the speaker Icon The associated hardware...
  • Page 33 C) Input or Output Centric Mixing View The mixing configuration can be made to work in either an input or output centric mode. Input centric is about quickly seeing where an input is being mixed to. In this mode an input (or several simultaneously) can be selected and these stay in the mixer configuration view until they are deselected.
  • Page 34 D) The Output Channels’ Setting Screen In the below screenshot the settings Icon has been selected on the top right hand corner of HP A. Four different inputs have also been selected to show how they are routed to HP A. The output settings screen allows a number of things to be configured as detailed below.
  • Page 35: Call Alerts

    To send a Call Alert the operator must push and hold for more than 2 seconds the headphone volume/ pan control. When a the Paradiso is sending the Call Alert the ePaper display will indicate ‘Calling….’...
  • Page 36: Channel Names

    Channel Names The Dante Channel Names screen offers the user a way of providing specific meaningful names to the incomming and outgoing Dante audio circuits. Once a name has been changed on the Dante Channel Names screen two things happen. 1) The new name appears in Dante controller 2) The new name appears in the Audio Mixer section of the App DIN &...
  • Page 37 The assigned name is When your mouse is over shown here when an input an input or output channel channel is opened. a box will appear showing the channel’s assigned name Page 37 of 62...
  • Page 38: Restore Factory Defaults

    Restore Factory Defaults In each configuration page there is a settings Icon in the top right hand corner located next to the close ‘X’. Selecting this settings option provides an option for returning the current configuration menu back to factory presets. Page 38 of 62...
  • Page 39: Audio Mixer

    AUDIO MIXER General A fully configurable 32 x 32 matrix mixer is at the heart of the Paradiso. To manage its settings in the App go to Settings/ Configuration/ Audio Mixer. The drawings below show the internal architecture of the mixer.
  • Page 40 Assignable to any pot Assignable to any switch Assignable to any pot Assignable to any switch or to a fixed gain. or to a fixed gain. From AES3 A From AES3 A From AES3 B From AES3 B From Analogue in 1 From Analogue in 1 From Analogue in 2 From Analogue in 2...
  • Page 41: Factory Preset Mixing Configuration

    Factory Preset Mixing Configuration ANALOGUE & AES INPUTS To Dante Out Channel 3 "Line in 1" Anaolgue Input 1 To Commentators AUX headphone To Dante Out Channel 4 "Line in 2" Anaolgue Input 2 To Commentators TB 1 headphone To Dante Out Channel 5 "Line in 3" Anaolgue Input 3 To Commentators TB 2 headphone To Dante Out Channel 6 "Line in 4"...
  • Page 42 COMMENTATOR A HEADPHONES NOTE: From Commentator A Mic On Headphone circuit drawn for simplicity as mono but in reality it is stereo with pan pots after each of the 8 level controls From Commentator B Mic On From Commentator C Mic On From Dante Incoming Circuit 12 "AUX A"...
  • Page 43 COMMENTATOR C HEADPHONES NOTE: From Commentator A Mic On Headphone circuit drawn for simplicity as mono but in reality it is stereo with pan pots after each of the 8 level controls From Commentator B Mic On From Commentator C Mic On From Dante Incoming Circuit 14 "AUX C"...
  • Page 44 COMMENTATORS MIC CIRCUITS MIC ON To Dante Out Channel 9 "Mic 1 Switched" Commentator A To Analogue Out 1 To Main Mix TB 1 ON GAIN To TB 1 Mixer TB 2 ON MIC/ LINE/ MIC + PH IN To TB 2 Mixer LAZY TB 3 ON To Lazy TB 3 Mixer LAZY TB 4 ON...
  • Page 45 MAIN & TALKBACK MIXERS Main Mixer Comm A Mic On Comm B Mic On To Dante Out Channel 14 "PGM GO" Comm C Mic On Aux In TB 1 Mixer Comm A TB 1 On Comm B TB 1 On To Dante Out Channel 15 "TB1 GO"...
  • Page 46 ANALOGUE & AES OUT From Dante Incoming Circuit 3 "Line out 1" Analogue Out 1 Commentator A On Air From Commentator A Mic On From Dante Incoming Circuit 4 "Line out 2" Analague Out 2 Commentator B On Air From Commentator B Mic On From Dante Incoming Circuit 5 "Line out 3"...
  • Page 47: Fixed Audio Mixing Circuits

    To help with setup and fault finding an internal oscillator provides a fixed 1kHz audio tone at -18dBFs. This is permanently routed to network audio output number 13. For test purposes this audio can be routed within the network back to the Paradiso or any other device for use for testing purposes.
  • Page 48: Connecting The Paradiso To A Dante Network

    CONNECTING THE PARADISO TO A DANTE NETWORK The Paradiso is a network audio device utilizing the reliable and versatile Dante audio over IP protocol. Dante is a proprietary system (although very widely used) the originators of which are Audinate. The information below is only meant as a very basic guide. Full details of the power of Dante network audio and instructions for using it can be found at www.audinate.com...
  • Page 49 Where ‘Paradiso-ob7a2c’ refers to the Glensound product i.e. Paradiso and its MAC address (which is actually the MAC address of the Dante Brooklyn module). The ‘–serial-125’ refers to the serial number of the Paradiso which can be found printed on the rear of the unit.
  • Page 50: Device Not Showing Up In Dante Controller

    Device Not Showing Up In Dante Controller If your Dante device does not show up in Dante Controller then the most likely issue is that the device’s IP Address is not appropriate for your network. A) It maybe that the device is set to obtain an IP address automatically using DHCP (this is the default configuration) and your network is setup for fixed IP addresses only and does not have a DHCP server.
  • Page 51: Updating Firmware

    UPDATING FIRMWARE The Paradiso is a network audio device utilizing the reliable and versatile Dante It may be necessary to install the latest version of Paradiso Firmware for the Paradiso App to work or for other general updates. The firmware is the code that runs internally in the Paradiso and provides the structure for the Microcontroller.
  • Page 52 Paradiso that you want to update to a USB port on your PC. 5) For updating the Display/ Top panel firmware connect the USB 2 port on the rear of the Paradiso that you want to update to a USB port on your PC. 6) NOTE THIS STEP REQUIRED FOR UPDATING MOTHERBOARD: Press and hold the ‘IDENTIFY’...
  • Page 53 12) Use the ‘update’ button (next to the choose button) in the Dfuse software to start the update. 13) Wait for the update to be completed. 14) Turn the Paradiso off/on….the new firmware will now be loaded. Page 53 of 62...
  • Page 54: Updating The Brooklyn Module

    Dante/ AES67 network audio streams. There is one Brooklyn module in each Paradiso. We supply special code (a .dnt file) that sets up/ initiates the Brooklyn module and makes it work in particular way and we also run extra code on its internal microprocessor to make it work correctly with the Paradiso.
  • Page 55: Refreshing Epaper Displays

    When the Paradiso is first turned on the ePaper displays are fully refreshed and the displayed image and text will be clear. To allow near real time updating of the ePaper displays each time the display image is changed the new image is overwritten on the original which after lots of changes can reduce the quality of the displayed image.
  • Page 56 Pressing a group of three (two for the bottom three displays) headphone volume controls simultaneously will refresh a group of three screens Group One Group Two Group Three NOTE: The above picture just shows the three groups associated with Comm A. The equivalent volume control presses are used to refresh Comm B &...
  • Page 57: Aes67 Mode

    Audinate. 1. Turning On AES67 Mode If you want to use your Paradiso on an AES67 network and it has not been set to AES67 mode then this can be set in Dante controller by double clicking the Paradiso to open the Device View window where you will find an AES67 tab to enable AES67 support.
  • Page 58 2. Sending AES67 Audio To transmit AES67 audio to the network a multicast flow must first be setup. This is done by selecting the ‘Create New Multicast Flow’ Icon in the Device View. Tick the AES67 Flow check box, then select up to 8 channels to be included in the flow then click ‘Create’...
  • Page 59 3. Receiving AES67 Audio Once a compatible AES67 stream is detected on the network by Dante Controller the AES67 flows will appear in the Dante Transmitters section in the Routing tab. 4. AES67 Restrictions AES67 flows can only be generated with the following constraints: ...
  • Page 60: Wiring Information

    3: MATE/ NEGATIVE/ MIC - STANDARD HEADPHONE WIRING: TIP: A/ LEFT Ear XLR PLUG (MALE) RING: B/ RIGHT Ear SLEEVE: Common/ Earth RING SLEEVE Paradiso External DC power input: 2.5mm Barrel, Centre +Ve, 9 to 15 Volts, 1 Page 60 of 62...
  • Page 61: D9 Wiring & Loop Interconnecting To External Equipment

    AES3 IN Negative AES3 IN Positive Ground/ Earth AES3 OUT Positive AES3 OUT Negative CONNECTING LOOP OUT TO A LOGIC INPUT CONNECTING LOOP OUT TO AN OPTO ISOLATOR INSIDE PARADISO EXTERNAL EQUIPMENT INSIDE PARADISO EXTERNAL EQUIPMENT MICRO MICRO MICRO CONNECTING LOOP INPUT...
  • Page 62: Specifications

    SPECIFICATIONS AUDIO Headphone Impedance Mic Input Gain Range 16 to 1000 Ohms -40dB to +40dB (Auto output level to match impedance) Dynamic Mic Line Up Maximum Headphone Output 30dB +12dB into 600 Ohms Mic + Phantom Power Line Up Headphone Frequency Response 30dB >= -0.1dB 22Hz to 22kHz Line Input Line Up...

This manual is also suitable for:

Paradiso liteDante aes67

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