112 Samsung Members Entering text 113 Samsung Notes 114 Calendar 115 Samsung Health 121 Music 122 Video 123 Voice Recorder 124 My Files 125 Clock 127 Calculator 127 Samsung Data Store 129 Dual Messenger 130 Samsung Connect 134 Sharing content...
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Table of Contents Settings Appendix 135 Introduction 179 Troubleshooting 135 Connections 184 Service provider apps 136 WLAN 185 Notices 138 Bluetooth 140 NFC and payment 142 Mobile Hotspot and Tethering 143 SIM card manager 144 More connection settings 146 Sounds and vibration 147 Notifications 148 Display 149 Blue light filter...
For large data transfers, it is recommended to use the Wi-Fi feature. • I f you have questions about an app provided with the device, contact a Samsung Service Centre. For user-installed apps, contact service providers.
• I f the lower part of the device overheats, it could be because the connected USB cable is damaged. Replace the damaged USB cable with a new Samsung-approved one.
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Basics When the device heats up during use When you use features or apps that require more power or use them for extended periods, your device may temporarily heat up due to increased battery consumption. Close any running apps and do not use the device for a while. The following are examples of situations in which the device may overheat.
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• D ecrease the screen brightness. • I f the device overheats or feels hot for a prolonged period, do not use it for a while. If the device continues to overheat, contact a Samsung Service Centre. Device limitations when the device overheats When the device heats up, the features and performance may be limited or the device may turn off to cool down.
• T he supplied items are designed only for this device and may not be compatible with other devices. • Y ou can purchase additional accessories from your local Samsung retailer. Make sure they are compatible with the device before purchase.
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Basics Device layout Front camera Proximity/Light sensor Speaker Internal touchscreen SIM card / Memory card tray Confirm key Navigation key Iris recognition LED Iris recognition camera Recents key Back key Home key SIM/USIM card switch key Dial key Lock key Delete key Power key Alphanumeric keys...
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– If you cover the device’s antenna area with your hands or other objects while using certain features, such as calls or the mobile data connection • U sing a Samsung-approved screen protector is recommended. Unapproved screen protectors may cause the sensors to malfunction.
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Basics Keys Function • P ress and hold to turn the device on or off. • P ress to end a call. Power • P ress to return to the Home screen. Recents • P ress to open the list of recent apps. •...
Charge the battery before using it for the first time or when it has been unused for extended periods. Use only Samsung-approved chargers, batteries, and cables. Unapproved chargers or cables can cause the battery to explode or damage the device.
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Basics Plug the USB cable into the device’s multipurpose jack. Plug the USB power adaptor into an electric socket. After fully charging, disconnect the charger from the device. Then, unplug the charger from the electric socket. Charging with a Micro USB cable Connect the Micro USB connector to charge the battery with a Micro USB cable.
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Basics Charging other devices Use the USB connector (USB Type-C) to charge another mobile device with your device’s battery. Plug the USB connector (USB Type-C) into your device’s multipurpose jack, and connect your device and the other device via the other device’s USB cable. When charging starts, the battery charging icon will appear on the other device’s screen.
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• I f you charge the device while the multipurpose jack is wet, the device may be damaged. Thoroughly dry the multipurpose jack before charging the device. • I f the device is not charging properly, take the device and the charger to a Samsung Service Centre.
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• I f you use the wireless charger in areas with weak network signals, you may lose network reception. • U se Samsung-approved wireless chargers. If you use other wireless chargers, the battery may not charge properly.
SIM card is inserted. Use caution not to lose or let others use the SIM or USIM card. Samsung is not responsible for any damages or inconveniences caused by lost or stolen cards.
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Basics Insert the ejection pin into the hole on the tray to loosen the tray. Ensure that the ejection pin is perpendicular to the hole. Otherwise, the device may be damaged. Pull out the tray gently from the tray slot. Place the SIM or USIM card on the tray with the gold-coloured contacts facing downwards.
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Basics Correct card installation Nano-SIM card Nano-SIM card Nano-SIM card microSD card • U se only a nano-SIM card. • Y ou cannot insert a nano-SIM card and a microSD card in tray 2 at the same time. Removing the SIM or USIM card Insert the ejection pin into the hole on the tray to loosen the tray.
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Basics Using dual SIM or USIM cards If you insert two SIM or USIM cards, you can have two phone numbers or service providers for a single device. Activating SIM or USIM cards Launch the Settings app and tap Connections → SIM card manager. Select a SIM or USIM card and tap the switch to activate it.
To view your device’s maximum memory card capacity, refer to the Samsung website. • S ome memory cards may not be fully compatible with the device. Using an incompatible card may damage the device or the memory card, or corrupt the data stored in it.
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Basics Insert the ejection pin into the hole on the tray to loosen the tray. Ensure that the ejection pin is perpendicular to the hole. Otherwise, the device may be damaged. Pull out the tray gently from the tray slot. When you remove the tray from the device, the mobile data connection will be disabled.
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Doing so can cause data to be corrupted or lost or cause damage to the external storage or device. Samsung is not responsible for losses, including loss of data, resulting from the misuse of external storage devices.
Basics Formatting the memory card A memory card formatted on a computer may not be compatible with the device. Format the memory card on the device. Launch the Settings app and tap General management → Storage → → Storage settings →...
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Basics Emergency mode You can switch the device to emergency mode to reduce battery consumption. Some apps and functions will be restricted. In emergency mode, you can make an emergency call, send your current location information to others, sound an emergency alarm, and more. Activating emergency mode To activate emergency mode, press and hold the Power key or the Lock key, and then tap Emergency mode.
Basics Initial setup When you turn on your device for the first time or after performing a data reset, follow the on- screen instructions to set up your device. • T he initial setup procedures may vary depending on the device’s software and the service provider.
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Basics Sign in to your Samsung account. You can enjoy Samsung services and keep your data up to date and secure across all of your devices. Refer to Samsung account for more information. Follow the on-screen instructions to proceed the initial setup.
Samsung account Introduction Your Samsung account is an integrated account service that allows you to use a variety of Samsung services provided by mobile devices, TVs, and the Samsung website. Once your Samsung account has been registered, you can use apps provided by Samsung, without signing in to your account.
Tap DONE to finish registering your Samsung account. Removing your Samsung account When you remove your registered Samsung account from the device, your data, such as contacts or events, will also be removed. Launch the Settings app and tap Accounts → Accounts.
Basics Transferring data using a USB connector (USB Type-C) You can connect your previous device to your device with the USB connector (USB Type-C) and a USB cable to easily and quickly transfer data. Plug the USB connector (USB Type-C) into the multipurpose jack of your device. Connect your device and the previous device using the previous device’s USB cable.
Basics Transferring data wirelessly via Wi-Fi Direct Transfer data from your previous device to your device wirelessly via Wi-Fi Direct. On the previous device, launch Smart Switch. If you do not have the app, download it from Galaxy Apps. On your device, launch the Settings app and tap Accounts → Smart Switch. Place the devices near each other.
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Smart Switch. On the computer, launch Smart Switch. If your previous device is not a Samsung device, back up data to a computer using a program provided by the device’s manufacturer. Then, skip to the fifth step. Connect your previous device to the computer using the device’s USB cable.
Basics Understanding the screen Controlling the touchscreen • D o not allow the touchscreen to come into contact with other electrical devices. Electrostatic discharges can cause the touchscreen to malfunction. • T o avoid damaging the touchscreen, do not tap it with anything sharp or apply excessive pressure to it with your fingertips.
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Basics Dragging Tap and hold an item and drag it to the target position. Double-tapping Double-tap the screen. Swiping Swipe upwards, downwards, to the left, or to the right.
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Basics Spreading and pinching Spread two fingers apart or pinch on the screen. Home screen The Home screen is the starting point for accessing all of the device’s features. It displays widgets, all apps, and more. To view other panels, swipe to the left or right. A widget Screen indicators Bixby Home indicator.
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Basics Moving items Tap and hold an item, and then drag it to a new location. To move the item to another panel, drag it to the side of the screen. You can also move frequently used apps to the shortcuts area at the bottom of the Home screen.
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Basics Editing the Home screen On the Home screen, tap and hold an empty area, or pinch your fingers together to access the editing options. You can set the wallpaper, add widgets, and more. You can also add, delete, or rearrange Home screen panels. •...
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Basics Using the separate Apps screen You can set to use separate Apps screen. The Apps screen will display icons for all apps, including newly installed apps. The Home screen will display shortcuts to apps and widgets. On the Home screen, tap and hold an empty area, and then tap Home screen settings → Home screen layout →...
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Basics Indicator icons Indicator icons appear on the status bar at the top of the screen. The icons listed in the table below are most common. The status bar may not appear at the top of the screen in some apps. To display the status bar, drag down from the top of the screen.
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Basics Lock screen Pressing the Lock key turns off the screen and locks it. Also, the screen turns off and automatically locks if the device is not used for a specified period. To unlock the screen, swipe in any direction when the screen turns on. If the screen is off, press the Lock key to turn on the screen.
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Basics • P assword: Enter a password with at least four characters, numbers, or symbols to unlock the screen. • N one: Do not set a screen lock method. • F ace: Register your face to unlock the screen. Refer to Face recognition for more information.
Basics After capturing a screenshot, use the following options on the toolbar at the bottom of the screen: • B ixby Vision: Recognise content using Bixby Vision and search for relevant information. • S croll capture: Capture the current content and the hidden content on an elongated page, such as a webpage.
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Basics You can use the following functions on the notification panel. Launch Settings. Quick setting buttons SIM and USIM card feature preferences. Tap to access the SIM card manager. View the notification details and perform various actions. Clear all notifications. Access the notification settings.
Basics Entering text Keyboard layout A keyboard appears automatically when you enter text to send messages, create notes, and more. Text entry is not supported in some languages. To enter text, you must change the input language to one of the supported languages. Additional keyboard functions Hide the keyboard.
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Basics Additional keyboard functions • : Add an item from the clipboard. → PY. QWERTY: Switch to qwerty pinyin mode. • → PINYIN 3 x 4: Switch to 3x4 pinyin mode. To enter a character, tap the • corresponding key repeatedly until the desired character appears. •...
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Basics Copying and pasting Tap and hold over text. to select the desired text, or tap Select all to select all text. Drag Tap Copy or Cut. The selected text is copied to the clipboard. Tap and hold where the text is to be inserted and tap Paste. To paste text that you have previously copied, tap Clipboard and select the text.
Apps and features Installing or uninstalling apps Galaxy Apps Purchase and download apps. You can download apps that are specialised for Samsung Galaxy devices. Launch the Galaxy Apps app. This app may not be available depending on the region or service provider.
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Apps and features Managing apps Uninstalling or disabling apps Tap and hold an app and select an option. • D isable: Disable selected default apps that cannot be uninstalled from the device. • U ninstall: Uninstall downloaded apps. Enabling apps Launch the Settings app, tap Apps →...
• T o use the Bixby feature, your device must be connected to a Wi-Fi or mobile network. • T o use the Bixby feature, you must register and sign in to your Samsung account. Press the Bixby key to open Bixby Home. To close Bixby Home, press the key again.
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Starting Bixby When you launch Bixby for the first time, the Bixby intro page will appear. You must register and sign in to your Samsung account according to the on-screen instructions and agree to the terms and conditions. Press the Bixby key.
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Apps and features Using Bixby Home On the Bixby Home screen, you can view recommended services and information that Bixby provides by analysing your usage patterns and your routine. Press the Bixby key. Alternatively, swipe to the right on the Home screen. The Bixby Home screen will appear.
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Apps and features Using recommended content on Bixby Home When you open Bixby Home, you can view the content that is frequently updated as Bixby cards. Swipe upwards or downwards to view the Bixby cards. For example, on the way to the office in the morning, you can view your day’s schedule and play your favourite music on the Bixby Home screen.
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Apps and features Viewing Bixby cards The cards that are most useful to you will be shown on the top based on the time and location. You can view more cards by setting more apps to show as Bixby cards. On the Bixby Home screen, swipe upwards or downwards to view Bixby cards.
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• T o use this feature, the device must be connected to a Wi-Fi or mobile network. • T o use this feature, you must register and sign in to your Samsung account. • T he available features and search results may vary depending on the region or service provider.
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Apps and features Launching Bixby Vision You can launch Bixby Vision using various methods. • I n the Camera app, tap BIXBY VISION. • I n the Gallery app, select an image and tap • I n the Internet app, tap and hold an image and tap Bixby Vision. •...
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Apps and features Searching for shopping information Recognise products and search for information online. You can search for information even when you do not know the product’s name. You can also search for information by recognising the product’s barcode. For example, if you want to search for the product’s information online, use the Bixby Vision features.
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Apps and features Detecting and translating text Detect text in an image to share or translate it. For example, if you want to know what a sign says while travelling abroad, use the Bixby Vision features. The device will detect the sign’s text and translate it into the language you select.
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Apps and features Setting languages for text detection Activate Bixby Vision. Tap → Settings → Select languages. Select Documents or Business cards, check languages to use, and then tap DONE. Searching for similar images Search for images similar to the recognised object online. You can view various images with properties similar to the object, such as colour or shape.
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Apps and features Finding nearby places in Live view You can view nearby places through the camera. Launch the Camera app and tap BIXBY VISION. When you move your device, nearby places in the direction where the camera is facing will appear on the screen.
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• T o receive more accurate notifications, connect to a Wi-Fi or mobile network. • T o fully use this feature, you must register and sign in to your Samsung account. • T o use location reminders, the GPS feature must be activated.
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Apps and features Creating reminders Create reminders with various methods. Reminder will alert you if you create a reminder with a specified time or location setting. You can also save various content, such as a single memo or webpage address, and view it later. Creating reminders via the Reminder app For example, create a reminder to alert you to ‘take your medicine at 9 AM’...
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Apps and features Creating reminders while browsing the Internet While browsing the Internet, you can create reminders to view the content later. While browsing the Internet, tap → Share. Tap Reminder. The webpage address will be saved as a reminder automatically. To set the data, time, or location manually, tap Checking reminder notifications At the preset time or location, a notification pop-up window will appear.
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Apps and features Setting reminder details Add or edit reminder details, such as frequency, date and time, or location. Select a reminder to edit and tap EDIT. Alternatively, swipe right on a reminder and tap Edit. Edit the conditions and tap SAVE. Reminder information Checklist Reminder conditions...
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Customising Bixby settings On the Bixby Home screen, tap → Settings. • S amsung account: View your Samsung account information. • C ards: Select apps to show as cards on the Bixby Home screen. • S how on Lock screen: Select apps to show as cards when opening Bixby Home on the locked screen.
Apps and features Phone Introduction Make or answer voice calls. Making calls Launch the Phone app and enter a phone number. If the keypad does not appear on the screen, tap to open the keypad. to make a voice call. Access additional options.
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Apps and features Using speed dial Set speed dial numbers to quickly make calls. To set a number to speed dial, tap → Speed dial, select a speed dial number, and then add a phone number. To make a call, tap and hold a speed dial number on the keypad. For speed dial numbers 10 and up, tap the first digit(s) of the number, and then tap and hold the last digit.
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Apps and features Receiving calls Answering a call When a call comes in, drag outside the large circle. Rejecting a call When a call comes in, drag outside the large circle. To send a message when rejecting an incoming call, drag the rejection message bar upwards. You can send a text message or a sticker to reject a call.
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Apps and features Options during calls During a voice call The following actions are available: Access additional options. Increase the volume. Switch to a Bluetooth headset if it is connected to the device. Record a call conversation. Turn off the microphone so that the other party cannot hear you.
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Apps and features Adding a phone number to Contact Adding a phone number to Contacts from the keypad Launch the Phone app. Enter the number and tap ADD TO CONTACTS. If the keypad does not appear on the screen, tap to open the keypad.
Apps and features Contacts Introduction Create new contacts or manage contacts on the device. Adding contacts Creating a new contact Launch the Contacts app, tap , and then select a storage location. Enter contact information. Select a storage location. Add an image. Enter contact information.
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Apps and features Importing contacts Add contacts by importing them from other storages to your device. Launch the Contacts app and tap → Manage contacts → Import/Export contacts → IMPORT. Select a storage location to import contacts from. Tick VCF files or contacts to import and tap DONE. Select a storage location to save contacts to and tap IMPORT.
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Apps and features Sharing contacts You can share contacts with others by using various sharing options. Launch the Contacts app and tap → Share. Select contacts and tap SHARE. Select a sharing method. Saving and sharing profile Save and share your profile information, such as your photo and status message, with others using the profile sharing feature.
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Apps and features Creating groups You can add groups, such as family or friends, and manage contacts by group. Launch the Contacts app and tap → Groups → CREATE. Enter a group name. To set a group ringtone, tap Group ringtone and select a ringtone. Tap Add member, select contacts to add to the group, and then tap DONE.
Apps and features Messages Introduction Send and view messages by conversation. Sending messages You may incur additional charges for sending messages when you are roaming. Launch the Messages app and tap Add recipients and tap COMPOSE. Enter a message. Access additional options. Edit recipients.
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Apps and features On the messages list, select a contact. View your conversation. To reply to the message, enter a message and tap Blocking unwanted messages Block messages from specific numbers added to your block list. Launch the Messages app and tap → Settings → Block messages → Black list → BLACK LIST.
Apps and features Internet Introduction Browse the Internet to search for information and bookmark your favourite webpages to access them conveniently. Browsing webpages Launch the Internet app. Tap the address field. Enter the web address or a keyword, and then tap Go. To view the toolbars, drag your finger downwards slightly on the screen.
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• S hare: Send the website address you are browsing with other people or add the address to apps such as Samsung Notes or Reminder. • N ew tab: Open a new tab. • N ight mode on: Activate the night mode to make the display suitable for browsing web page in dark conditions.
Setting up email accounts Set up an email account when opening Email for the first time. Open the Samsung folder and launch the Email app. Select an email service, enter the email address and password, and then tap SIGN IN.
Apps and features Camera Introduction Take photos and record videos using various modes and settings. Camera etiquette • D o not take photos or record videos of other people without their permission. • D o not take photos or record videos where legally prohibited. •...
Apps and features Using swipe gestures Quickly control the preview screen by swiping in different directions. You can change the shooting mode, switch between cameras, or apply various filters or effects. Front camera/Rear camera Shooting modes/Filters and effects Basic shooting Taking photos or recording videos Tap the image on the preview screen where the camera should focus.
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Apps and features Current mode Stickers list Camera settings Preview thumbnail Options for Take a photo. current shooting mode Record a video. Switch between the front and rear Bixby Vision cameras. • Y ou can add another camera button on the preview screen. Drag to the location you want on the screen.
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