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Secure Remote Access
SonicOS
This document describes the process of obtaining your Dell SonicWALL Aventail E-Class SRA firmware update file,
verifying it, and installing it on an existing appliance.
Updating a clustered pair of Aventail E-Class SRA appliances is described at the end of this document. For a
complete list of known issues from previous versions that are fixed in this release, see the Release Notes.
To update the firmware on your Aventail E-Class SRA appliance, you will need to perform the following tasks:
Create a MySonicWALL account, if you don't already have one. You need an account in order to register your
Aventail E-Class SRA appliance. MySonicWALL registration information is not sold or shared with any other
company.
Register your device on MySonicWALL. Registration provides access to essential resources, such as your
license file, firmware updates, documentation, and technical support information. When you register, you are
prompted to enter an authentication code.
Use your MySonicWALL account to retrieve the update file for your Aventail E-Class SRA appliance.
Upload the update file to your appliance using the Aventail Management Console (AMC) and then reboot.
Obtain your client component update file, install it to all client endpoints, and verify it.
Platform Compatibility ................................................................................................................................................... 1
Configuration Notes ....................................................................................................................................................... 2
Appliance Upgrade Requirements ................................................................................................................................ 2
Client Upgrade Requirements ....................................................................................................................................... 3
Creating a MySonicWALL Account ............................................................................................................................... 3
Registering Your Dell SonicWALL E-Class SRA Appliance ......................................................................................... 3
Finding the Authentication Code for Your Appliance .................................................................................................... 4
Obtaining the Update File or Hotfix from MySonicWALL .............................................................................................. 4
Installing an Update or Hotfix Using AMC ..................................................................................................................... 4
Installing the Update or Hotfix File ................................................................................................................................ 5
Verifying the Update ...................................................................................................................................................... 6
Updating a Clustered Pair ............................................................................................................................................. 6
Importing Your Dell SonicWALL EX-Series License ..................................................................................................... 7
Platform Compatibility
Version 10.6.4 of the Aventail E-Class SRA firmware is supported on the following appliances:
EX9000
EX7000
EX6000
Virtual Appliance
Aventail E-Class SRA 10.6.4 Upgrade Guide
P/N 232-002270-00 Rev A
Upgrade Guide
Dell SonicWALL Aventail E-Class SRA 10.6.4
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Table of Contents
Related Manuals for SonicWALL EX9000
Summary of Contents for SonicWALL EX9000
- Page 1 Dell SonicWALL Aventail E-Class SRA 10.6.4 SonicOS This document describes the process of obtaining your Dell SonicWALL Aventail E-Class SRA firmware update file, verifying it, and installing it on an existing appliance. Updating a clustered pair of Aventail E-Class SRA appliances is described at the end of this document. For a complete list of known issues from previous versions that are fixed in this release, see the Release Notes.
- Page 2 Upgrade Guide Configuration Notes Symantec OnDemand Protection is not supported in version 10.6.4. Before upgrading to 10.6.4 from 10.0.x, disable Symantec OnDemand Protection for all End Point Control Zones. Otherwise, the upgrade will fail. Windows machines running version 10.6.4 clients should be used with SRA EX-Series appliances running one of the following firmware versions: 10.6.4 10.6.3...
- Page 3 3. Enter your account information, personal information, and preferences, and then click Submit. Be sure to use a valid email address. 4. Follow the prompts to finish creating your account. Dell SonicWALL will send a subscription code to the email address you entered in step 3.
- Page 4 EX9000, EX7000 and EX6000: Both your serial number and authentication code are printed on your appliance label; they are also displayed on the General Settings page in AMC. Obtaining the Update File or Hotfix from MySonicWALL The next step is to obtain the update file and copy it to the file system of your local computer: 1.
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Page 5: Restoring A Configuration
Upgrade Guide 2. In the System configuration area, click Import/Export 3. Click the Export button. A File Download dialog box prompts to open the .aea file or save it to your hard drive. Note: On Windows operating systems, Internet Explorer may block the download of the .aea file. To work around this, click the information bar that appears beneath the Internet Explorer Address box, and then click Download File. - Page 6 Updating a Clustered Pair To update the Dell SonicWALL EX-Series firmware in a cluster environment, you must install the update or hotfix file and import the license file to each node of the cluster. The order in which you update the nodes in the cluster is very important: begin the process with the master node, and then proceed to the slave node.
- Page 7 Upgrade Guide Importing Your Dell SonicWALL EX-Series License If you are upgrading from version 9.0.x to a later version of the firmware, your existing license will work automatically; you do not need to re-import it. Here are a few situations in which importing a license is necessary: ...
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