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WP410, WP480G, WP490G Wildix Phones Guide
Sep 05, 2018 18:00
WP4X0 – User Guide English | WP410 – WP480G- WP490G 2016-2017
This guide provides all the necessary information connecting and using WP410, WP480G, WP490.
End user brochures in English, Italian, French and German are available at this link:
Phones WP4X0 - End User Brochures
Updated: July 2018
WMS version: 3.88
Permalink:
https://confluence.wildix.com/x/BQI8AQ
Packing list
Phone overview
Connecting the phone
Mounting instructions
Keypad instruction
Log in
BLF / Function keys
Call management
Place a call
Answer a call
Hold / Second call
Transfer
Blind transfer
Attended transfer
Conference
Record a call
Pick up a ringing call / see who is calling
Park a call
Call intrusion / Intercom
Listen to Voicemail messages
Presence status monitoring
Troubleshooting
Appendix 1 - BLF keys distribution scheme
Appendix 2 - Call features
Appendix 3 - Phone Settings
Packing list
1 x WP4X0 Phone
1 x handset
1 x handset cord
1 x stand
Additionally you can purchase handsets, headsets, EHS adapter, keypad extension, power adapter.
WP410, WP480G, WP490G Wildix Phones Guide
Wildix
Page 1 of 13
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Table of Contents
Related Manuals for Wildix WP410
Summary of Contents for Wildix WP410
- Page 1 Sep 05, 2018 18:00 WP4X0 – User Guide English | WP410 – WP480G- WP490G 2016-2017 This guide provides all the necessary information connecting and using WP410, WP480G, WP490. End user brochures in English, Italian, French and German are available at this link:...
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Page 2: Phone Overview
Attach the headset (optional; we recommend Wildix Headsets WHS-MONO, WHS-DUO) 3 – Internet port Connect the phone to the Wildix PoE Switch using Ethernet cable 4 – AC power jack If Power Over Ethernet is not used: connect the phone to AC power using an External Power Adapter... - Page 3 WP410, WP480G, WP490G Wildix Phones Guide Note: keypad instruction for WP410 sept 2016 is equal to WP410 2017. 1 – LED indicator Flashing: Incoming call / Missed call / New VM message Off: In the standby mode System administrator can control the behavior of the LED indicator using...
- Page 4 9 – Redial Press twice to redial the last called number 10 – Voicemail Access Voicemail graphical menu (long press on WP410 / WP480G 2016) 11 – Quick DND Long press enables / disables “Do not disturb” 12 – Phonebook Press to access the PBX shared phonebooks Note: phonebooks must be set up by the PBX administrator on WMS side.
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Page 5: Call Management
WP410 supports up to 4 BLF keys distributed on 2 pages, WP480G supports up to 16 BLF keys distributed on 2 pages, WP490G supports up to 30 BLF keys distributed on two pages, refer to Appendix 1 - BLF keys for detailed information on BLF key distribution for each phone. - Page 6 WP410, WP480G, WP490G Wildix Phones Guide Dial the number and press Send Soft key or wait till the call is placed automatically Notes: Press Speaker key to start a call in Speaker mode Press Headset key to use the headset (if connected)
- Page 7 WP410, WP480G, WP490G Wildix Phones Guide Hold / Second call Press Hold Soft key during a call Press Resume Soft key to resume If you have several calls on hold: use Navigation keys to select the call, then press Resume...
- Page 8 WP410, WP480G, WP490G Wildix Phones Guide configured: Read the Collaboration User Guide Settings -> Function Keys ) for more information about setting BLF keys. Press the BLF key configured as “Colleague” or "Call group" during a call Wait till the second party answers...
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Page 9: Listen To Voicemail Messages
Listen to Voicemail messages Press Voicemail key to access the graphical Voicemail menu (long press on key “1” on WP410 / WP480G 2016) If requested, enter the first five characters of your password Select the message and press Play Soft key to listen to the message;... -
Page 10: Troubleshooting
Note: BLF keys are set up by a user via Collaboration or by PBX administrator via WMS. Refer to the section Function keys of Collaboration User Guide for more information. 4 BLF keys (2 pages) for WP410 Sept 2016 / 2017 (use Navigation keys to move between the pages):... - Page 11 WP410, WP480G, WP490G Wildix Phones Guide 30 BLF keys (2 pages) for WP490G 2017 (use Navigation keys to move between the pages): 16 BLF keys (2 pages) for WP480G 2016 (use Navigation keys to move between the pages): Note: keys 4-7 are not displayed on the screen of the Page 1, however they can be used for Speed Dial.
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Page 12: Appendix 2 - Call Features
WP410, WP480G, WP490G Wildix Phones Guide Note: this operation must be made by the system administrator! In case you have problems with your phone, please contact the PBX administrator. Appendix 2 - Call features Press Featur. Soft key from the standby mode to access the menu. This menu allows you to change call... -
Page 13: Appendix 3 - Phone Settings
WP410, WP480G, WP490G Wildix Phones Guide Call reject: On / Off - if enabled, all calls are rejected Call forwarding - call forwarding settings busy: On / Off - enable / disable call forwarding when busy unavailable: On / Off - enable / disable call forwarding in case of no answer...