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WP4X0 – User Guide | WP410 – WP480G- WP490G 2016-
2017
This guide for the end user provides the basic information on how to connect and use your WP4X0.
Updated: April 2017
WMS version: 3.84
Packing list
Phone overview
Connecting the phone
Keypad instruction
Log in
Call management
Place a call
Answer a call
Hold
Transfer
Conference
Listen to Voicemail messages
Appendix 1: BLF keys
Appendix 2: Call features
Appendix 3: Menu (Phone settings)
Troubleshooting
Packing list
1 x WP4X0 Phone
1 x handset
1 x handset cord
1 x stand
Additionally you can purchase handsets, headsets, EHS adapter, keypad extension, power adapter.
Phone overview
Connecting the phone
Rear panel:
9/15/2016
1/10
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Table of Contents
Related Manuals for Wildix WP410
Summary of Contents for Wildix WP410
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Page 1: Packing List
WP4X0 – User Guide | WP410 – WP480G- WP490G 2016- 2017 9/15/2016 This guide for the end user provides the basic information on how to connect and use your WP4X0. Updated: April 2017 WMS version: 3.84 Packing list Phone overview... -
Page 2: Keypad Instruction
Attach the headset (optional; we recommend Wildix Headsets WHS-MONO, WHS-DUO) 3 – Internet port Connect the phone to the Wildix PoE Switch using Ethernet cable 4 – AC power jack If Power Over Ethernet is not used: connect the phone to AC power using an External Power Adapter (check WP datasheet for compatible adapters) and connect the phone’s Internet port (3) to the Internet using Ethernet cable... - Page 3 Note: Keypad instruction for WP410 sept 2016 is equal to WP410 2017. 1 – LED indicator Flashing: Incoming call / Missed call / New VM message Off: In the standby mode 2 – Soft keys Used to confirm different operations indicated on the screen above the corresponding soft keys.
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Page 4: Call Management
9 – Redial key Press twice to redial the last called number 10 – Voicemail key Access Voicemail graphical menu (long press on WP410 / WP480G 2016) 11 – Quick DND key Long press enables / disables “Do not disturb”... -
Page 5: Answer A Call
1. Lift the handset 2. Dial the number -> “Send” Notes Press “Speaker” key to start a call in Speaker mode Press “Headset” key to use the headset (if connected) Call from Phonebook: 1. Press “Phoneb” Soft key or “Phonebook” key 2. -
Page 6: Listen To Voicemail Messages
Press “Split” to split the two calls or hang up to end the conference. Listen to Voicemail messages 1. Press Voicemail key to access the graphical Voicemail menu (long press on key “1” on WP410 / WP480G 2016) 2. Select the message and press “Play” to listen to the message; press “Info” for more information (Name, Number, Date, Duration) and then “Delete”... - Page 7 4 BLF keys (2 pages) for WP410 Sept 2016 / 2017 (use Navigation keys to move between the pages): 16 BLF keys (2 pages) for WP480G 2017 (use Navigation keys to move between the pages): 30 BLF keys (2 pages) for WP490G 2017 (use Navigation keys to move between the pages):...
- Page 8 16 BLF keys (2 pages) for WP480G 2016 (use Navigation keys to move between the pages): Note: Keys 4-7 are not displayed on the screen of the Page 1, however they can be used for Speed Dial. 18 BLF keys scheme for WP490G 2016 (use Navigation keys to move between the pages): 8/10...
- Page 9 Appendix 2: Call features Press “Featur.” Soft key from the standby mode to access the menu. Note: Call features and synced between all the devices of user and can be also set from Collaboration / WMS / WP600A/WP600ACG / iOS/Android app Status: Available / DND / Away Note: All the features below are applied only for the selected user status Until (only for DND / Away): Time / Date...
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Page 10: Troubleshooting
5. Autoprovision: access to this menu is recommended only for PBX administrator Troubleshooting Reset and Recovery of WP4X0 2015-2017: https://manuals.wildix.com/reset-and-recovery-of-wp410-wp480- wp480g-wp490-wp490g-2015-2016/ NOTE: THIS OPERATION MUST BE MADE BY THE SYSTEM ADMINISTRATOR In case you have problems with your phone, please contact the PBX administrator.