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Tiger Serve Assembly Guide
Product Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Tiger Serve Features . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Package Content . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Hardware Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Site Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Unpacking Tiger Serve . . . . . . . . . . . . . . . . . . . . . . . . . 6
Installing Tiger Serve . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Installing The Front Panel Bezel . . . . . . . . . . . . . . . . . . . 8
Connecting The Appliance to The Power . . . . . . . . . . . . . 9
Powering On The Appliance . . . . . . . . . . . . . . . . . . . . . . 10
Cabling Tiger Serve . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Hardware Monitoring . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Monitoring the System Status . . . . . . . . . . . . . . . . . . . . 14
Monitoring Connectivity . . . . . . . . . . . . . . . . . . . . . . . . . 14
Monitoring Power Supply . . . . . . . . . . . . . . . . . . . . . . . . 15
Post Installation Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . 15
Replacing a Failed Power Module . . . . . . . . . . . . . . . . . . 21

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Summary of Contents for Tiger Technology Tiger Serve

  • Page 1: Table Of Contents

    Product Overview ....... . . 3 Tiger Serve Features ......3 Package Content .
  • Page 2 TO THE TIGER TECHNOLOGY PRODUCTS, AND SPECIFICALLY DISCLAIM THE IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, Tiger Technology reserves the right to revise and improve its products as it sees fit. SATISFACTORY QUALITY, AND FITNESS FOR A PARTICULAR PURPOSE. This publication describes the state of this product at the time of its publication, and may not reflect the product at all times in the future.
  • Page 3: Product Overview

    Product Overview Tiger Serve is a state of the art, high availability shared storage manager. Once connected to the shared storage via Fibre Channel, the compact rack-mountable appliance acts as a metadata controller to the shared storage volumes and lets SAN...
  • Page 4: Package Content

    Tiger Technology support immediately. Hardware Overview The pictures used to illustrate the product in this manual may differ from the Note: Tiger Serve appliance you have received depending on the model and firmware version. Technical Characteristics Description Specification Chassis dimensions 25.5"...
  • Page 5: Front View

    Product Overview: Hardware Overview Front View Rear View Tiger Serve's front features the front panel bezel flanges, the cooling fans and the The back of the appliance features the following elements: controls of each server node: • 2 x power supply modules.
  • Page 6: Site Installation

    Tiger Serve Assembly Guide Site Installation: Site Installation • fibre optic cable with LC connectors for SFP+ transceiver or copper cable with Take out the rack-mount rails kit box and the box with documentation CD, system SFP+ transceiver. restore USB flash drive and the power and network cables.
  • Page 7: Installing Tiger Serve

    Important: without assistance could cause personal injury. Request assistance and use Before installing Tiger Serve in a rack or on a table top, consider the limitations for proper lifting techniques when lifting the appliance. maximum cable lengths, when deciding on the location of the appliance within your facility.
  • Page 8: Installing The Front Panel Bezel

    Install the heaviest devices in the lowest position in the rack. Tip: Installing Tiger Serve on a Table Top If you do not plan to install your Tiger Serve in a rack, and you opt for tabletop installation, ensure that: • the surface is clean and in a safe location;...
  • Page 9: Connecting The Appliance To The Power

    Connecting The Appliance to The Power Your Tiger Serve is shipped with two power supply modules, installed in the rear of the appliance. These modules supply redundant power to Tiger Serve - should a power supply module fail, you can replace it while the system is operating (see “Replacing a Failed Power Module”...
  • Page 10: Powering On The Appliance

    Tiger Serve Assembly Guide Site Installation: Powering On The Appliance Powering On The Appliance To connect the appliance to the power supply: Plug the power cord in the power socket of the power supply module. Powering on the appliance means to power up at least one of the server nodes installed in it.
  • Page 11: Cabling Tiger Serve

    Press the Reset button at the back of the server node. Cabling Tiger Serve Tiger Serve can connect to the shared storage via Fibre Channel (directly or using a Fibre Channel switch). If you want to connect the appliance through the Fibre Channel ports...
  • Page 12 If you opt for interconnection via switch, refer to your switch documentation Note: for further setup instructions. To interconnect Tiger Serve through the 10GbE port: Your Tiger Serve shipment doesn't include copper and fibre optic cables. The Note: ports of the 10GbE cards don't feature SFP+ sockets.
  • Page 13 • Plug other end of the cable in the 10GbE port of the Ethernet switch that is connected to client computers. If you opt for interconnection via switch, refer to your switch documentation Note: for further setup instructions. To interconnect Tiger Serve through the Public port: Your Tiger Serve shipment doesn't include twisted pair cables. Note:...
  • Page 14: Hardware Monitoring

    Monitoring the System Status solid A power supply module is not inserted or there is a The LEDs on the front panel bezel of Tiger Serve allow you to monitor the system problem with it (see This LED is not Note: status.
  • Page 15: Monitoring Power Supply

    Tiger Serve Assembly Guide Post Installation Maintenance: Monitoring Power Supply Monitoring Power Supply 10 GbE Ports You can view the status of the appliance’s connection through a 10GbE port using the You can monitor the activity of the power modules using their LED indicator: LED indicator above it.
  • Page 16 Tiger Serve Assembly Guide Post Installation Maintenance: To remove the bezel: Gently pull away the bezel from the front panel of the appliance. Loosen the thumb screws on either side of the bezel. To clean the bezel filter: Remove the bezel (see steps on page 16).
  • Page 17: Installing And Uninstalling The Server Nodes

    Install the bezel (see steps on page 9). Installing and Uninstalling the Server Nodes Usually Tiger Serve is shipped to you with both server nodes pre-installed in the chassis. The steps below will guide you in case you need to replace a failed server node or install a new server node to allow for Tiger Serve’s failover capability.
  • Page 18 Tiger Serve Assembly Guide Post Installation Maintenance: To install a server node: Open the side levers at a 90° angle and slide the server node into the corresponding drawer until it makes contact with the enclosure. Unscrew the screws of the server drawer protector and remove it.
  • Page 19 Holding the levers, gently push the server node into the drawer, until you hear a Push the levers to the sides clicking sound. Proceed with cabling the server node (see “Cabling Tiger Serve” on page 11) and Take care not to press any of the buttons, ports or adapters. Important: powering it on (see “Powering On The Appliance”...
  • Page 20 Tiger Serve Assembly Guide Post Installation Maintenance: Open the side levers at 90° angle. Holding the levers, with both index fingers press the two side tabs.
  • Page 21: Replacing A Failed Power Module

    Replacing a Failed Power Module Your Tiger Serve is shipped to you with two power supply modules, installed in the rear of the appliance. These modules supply redundant power to Tiger Serve - should a power supply module fail, you can replace it while the system is operating. You can replace a failed power module only with a power module of the same model.
  • Page 22 Tiger Serve Assembly Guide Post Installation Maintenance: Press the tab of the module to release it and holding the lever, slide it out of the Insert the new power module until it makes full contact with the enclosure and you appliance.
  • Page 23 Tiger Serve Assembly Guide Post Installation Maintenance: Plug the power cable in the module's socket.

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