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Anticimex Smart Connect Operating Manual

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Anticimex
Smart Connect system
Operating instructions
Version 1 - 01.02.2018
Substitutes: Wise-I Operating manual
Version 4 - May 2015

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Summary of Contents for Anticimex Smart Connect

  • Page 1 Anticimex Smart Connect system Operating instructions Version 1 - 01.02.2018 Substitutes: Wise-I Operating manual Version 4 - May 2015...

  • Page 2: Compliance Statement

    (2) this device must accept any interference received, including interference that may cause undesired operation. Information to user The Smart Connect, Smart Eye and Smart Catch are only in compliance if no changes or modifications is made to the device. The Smart Connect, Smart Eye and Smart Catch are in compliance with the requirement for RF exposure in US with 20 cm separation distance between the user and/or bystander of the device.
  • Page 3 Note: This equipment has been tested and found to comply with the limits for Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.
  • Page 4 Intro Smart Connect system is a wireless system for use in and around buildings that both monitors rodent activity and protects against them entering the building or gaining a foothold in the area. It’s ideal for use in food processing and manufacturing plants, pharmaceutical and packaging industries, as well as in and around apartment blocks, hospitals, schools, government properties and many other areas.

  • Page 5: Table Of Contents

    User registration 9 Smart Connect installation 12 Start Smart Connect 13 Service mode 13 Make Smart Connect ready to link with Smart Catch and Smart Eye 15 Smart Catch installation 16 Link Smart Catch 18 Smart Eye installation 19 Start Smart Eye 20...
  • Page 6 Search after traps (devices) 50 Trap information 51 Trap setup 52 Alarms 53 Statistics 54 Statistics for several Smart Connect systems at a time 55 History 56 Appendix 1 58 LED light explanation for Smart Catch / Smart Eye 58 Appendix 2 59...
  • Page 7 Note: Always handle a Smart Connect system with caution. Note: Do not open / modify the internal eletronic parts of a Smart Connect system, as it may cause damage to the devices. This will void the warranty. For repairs, contact your dealer or an authorized service center.

  • Page 8: Safety

    The batteries orientation regarding polarity is the same for all four batteries, which is shown on the product. The batteries are not to be replaced and are automatically recharged when Smart Connect is connected to the power supply. Smart Eye and Smart Catch Smart Eye and Smart Catch uses four batteries of the type ER14505 –...

  • Page 9: Sim Card Information

    SIM card information Below is a list of the functions that a SIM card must have in order to work in an Anticimex Smart product. 1. Create a connection to the Internet, via. EDGE/2G* 2. Send and receive SMSs on the same number 3. PIN lock must be turned off**...
  • Page 10 3. Enter the serial number and verification code. Press [Next]. You will find the serial number and verification code on the back of your Smart Connect. 4. Enter company name and address, and select language in alarm texts. Press [Next]. 5. Enter your name, email and mobile number. Press [send code to my phone]. 6. You will receive an SMS with a code that must be entered (see next picture). 7. Enter the received code and press [Next].
  • Page 11 8. Enter the Smart Connect system’s name. Remember, to give it a descriptive name such as Smart Connect system and client name. 8.1 Enter the country where the Smart Connect system is located. 8.2 Enter the phone number of the SIM card inserted in the Smart Connect.

  • Page 12: Smart Connect Installation

    Smart Connect installation 1. Use the enclosed drilling jig to mark the screw holes on the wall. 2. Screw the two screws in the wall. 3. Hang Smart Connect on the wall.

  • Page 13: Start Smart Connect

    Mode]. As long as a Smart Connect has not linked with any Smart Catch or Smart Eye devices it will go directly into Service mode, when it is turned on, but as soon as devices have been linked to the Smart Connect, you must put the Smart Connect system devices in Service mode.
  • Page 14 Service mode is enabled. Service mode is always activated at the full hour. 3. After activating Service mode you can safely start to set up the rest of your Smart Connect system. 4. All Smart Catch and Smart Eye devices will flash with brief green flashes as long as they are in Service mode.

  • Page 15: Make Smart Connect Ready To Link With Smart Catch And Smart Eye

    Make Smart Connect ready to link with Smart Catch and Smart Eye 1. Press [down arrow] until the display shows Link. 2. Press [OK] The Smart Connect is now ready to link up with Smart Catch and Smart Eye devices also called Smart Connect devices. You can now go to the installation of these devices.

  • Page 16: Smart Catch Installation

    Smart Connect device cannot send its data directly to the Smart Connect, it uses one or more of the other Smart Connect devices as a repeater station to transmit data to Smart Connect and then to WisePlan. Start by installing and linking the Smart Connect devices closest to the Smart Connect, and build a network of Smart Connect devices by moving further and further away.
  • Page 17 3. Screw the trap’s back plate onto the wall or floor with the included screws / plugs. Note: Be sure that the backplate is not twisted when it is screwed on and the screws are tightened. 4. Remove the battery cover. Insert 4 pcs. 3.6 V AA batteries into the trap. Note: It must be 3.6 V AA batteries (article no. 300 908). Press the battery cover back in place.

  • Page 18: Link Smart Catch

    1. Activate the Smart Catch and connect it to the Smart Connect and the rest of the Smart Connect system by pressing Note: To ensure that the Smart Connect device has a signal it must be linked at the location where it is installed.

  • Page 19: Smart Eye Installation

    If this setting is chosen remember to set the Smart Eye in On Box mode in WisePlan. If this is done, you will know that On Box Smart Connect devices have a higher priority than Smart Eye used as range extenders or as monitor devices, and thus you can take the correct action when activity is registered.

  • Page 20: Start Smart Eye

    Start Smart Eye Should Smart Eye be used as a range extender then it should be mounted on the wall or house corner with Smart Eye wall mount or with Smart Eye corner mount. The unit must be placed as freely from other items as possible and aprrox. 2 meters above ground, as this protects the unit from being hit by trucks or lorries etc.

  • Page 21: Link Smart Eye

    Link Smart Eye 1. Activate the device and connect it to the Smart Connect and the rest of the Smart Connect system by pressing Note: To ensure that the device has a signal it must be linked at the location where it is installed.
  • Page 22 2. The LED light next to lights steady green for about 10 seconds and then green and yellow flashes every half second. This means that the device is linked and have data connection. 3. Screw the wall mount or corner mount onto the wall. The mounts should be as free from other items as possible and approx. 2 meters above ground. Screw the corner mount onto the wall by following the drawing.

  • Page 23: Start Smart Eye - Monitoring Device (With Mouse Adapter)

    Start Smart Eye - monitoring device (with mouse adapter) Smart Eye used as a monitoring device can lay loose or can be secured with screws horizontally. Use the mouse adapter to create stability. The mouse adapter also has a lure box to place bait in.

  • Page 24: Link Smart Eye - Mouse Adapter

    4. Put bait in the units lure box. Link Smart Eye - Mouse adapter 1. Activate the device and connect it to the Smart Connect and the rest of the Smart Connect system by pressing Note: To ensure that the device has a signal it must be linked at the location where it is installed.
  • Page 25 2. The LED light next to lights steady green for about 10 seconds and then green and yellow flashes every half second. This means that the device is linked and have data connection. 3. Place the unit Smart Eye mouse adapter in kitchen cabinet Smart Eye mouse adapter cable tray 4. Smart Eye is now installed and are ready to detect activity from rats and mice.

  • Page 26: Start Smart Eye - Monitoring Device (On Traditional Bait And Spring Trap Boxes)

    Start Smart Eye - monitoring device (on traditional bait and spring trap boxes). Should Smart Eye be mounted on traditional bait box or spring trap box screw holes and a hole for the sensor, must be drilled with a cup drill on the box lid. 1.
  • Page 27 4. Open Smart Eye by using a Smart key. 5. Insert 4 pcs. 3.6 V AA batteries. Note: It must be 3.6 V AA batteries (article no. 300 908). Put Smart Eye front back into place. 6. Place Smart Eye on top of the box lid, so it falls into place with the drilled holes.

  • Page 28: Link Smart Eye - Monitoring Device (On Traditional Bait And Spring Trap Boxes)

    7. Open the box lid and screw Smart Eye onto the lid. Link Smart Eye - monitoring device (on traditional bait and spring trap boxes) 1. Activate the device and connect it to the Smart Connect and the rest of the Smart Connect system by pressing Note: To ensure that the device has a signal it must be linked at the location where it is installed.

  • Page 29: Service Mode Remote Activate / Deactivate (Only Via Wiseplan Pro)

    Service mode remote activate / deactivate (only via WisePlan Pro) It is an advantage to set a Smart Connect system in Service mode via WisePlan Pro before you go to the installation’s location, as it otherwise can take up to an hour before the system wakes up (due the normal poll period of 60 minutes).

  • Page 30: Unlocking Smart Connect's Screen

    Unlocking Smart Connect’s screen 1. To ensure that only authorized people can use the Smart Connect system, a screen lock is installed on the Smart Connect. To unlock the Smart Connect you have to press the [arrow up] and [arrow down]...

  • Page 31: Emptying Of Smart Catch

    Emptying of Smart Catch 1. Press [down arrow] until the display shows [Enter Service mode]. 2. Press [OK] to activate/enter Service mode. 3. Remove the trap from the fixed back plate by using a Smart key. 4. The trap is emptied by lifting the red arm. The trap can be armed at the same time, by lifting the red arm until you hear a click.
  • Page 32 5. Confirm that the Smart Catch is emptied by pressing 6. The LED light on the front of the Smart Catch lights steady green for about 10 seconds and then green and yellow flashes every half second. This means that the device is linked and have data connection. Note: If the LED light is red, it is an indication that the two shields with mirrors inside that are not installed correctly.

  • Page 33: Placement Of Smart Connect And Smart Connect Devices In Wiseplan

    Placement of Smart Connect and Smart Connect devices in WisePlan When all devices in a Smart Connect system are installed, they must be placed in WisePlan, so they can be easily found again, when activity is registered or batteries need changing ect.
  • Page 34 = Smart Eye 4. Enter the address of the Smart Connect’s location and press [Find address on the map]. 5. Drag Smart Connect to the current location on the map by holding your mouse over M and then move it.

  • Page 35: Connect The Pir Sensor On Smart Catch And Smart Eye

    Press [Save Location]. By staircase 7. Keep placing Smart Connect devices until all devices have the correct location. Connect the PIR sensor on Smart Catch and Smart Eye 1. All PIR sensors are turned off by default, so you must connect the Smart Connect devices that should be active as follows. Click the icon linked Smart Connect devices 2. You will see the device list with Smart Eye and Smart Catches.

  • Page 36: Overview Of Pir Activity

    - If Off is selected the PIR sensor inactive. (The default setting) - If you select Calendar the PIR sensor is controlled by the Smart Connect’s calendar. There is only ONE Calendar for each Smart Connect. This calendar applies to all devices connected with that Smart Connect.

  • Page 37: Setting The Pir Sensor In Calendar Function

    Left side (Y-axis) indicate the date and top (x-axis) indicate the hour. Every hour in a m onth is displayed, and registered activity is marked with a yellow rat head Setting the PIR sensor in calendar function 1. Select the Smart Connect, which calendar must be sat, and click on the calendar icon to see the calendar. 2. The calendar shows a field for each hour of the day, all week.

  • Page 38: Remote / Automatic Start (Only With Wiseplan Pro)

    You can now click on each box to activate the PIR sensor in that hour. The choice applies to ALL PIR sensors under the Smart Connect that have selected ”calendar” under PIR settings. The field can be selected individually with [Control-click] or gathered by [click and drag]. When a period of a day is selected, press [Apply Changes]. 3. In the example below PIR is active throughout Saturday and Sunday and weekdays from pm.

  • Page 39: Overview Of Shots And Pir Activity On A Map

    2. Press on the rat head icon to see on a map, where activity and shots are registered. 3. The map shows all Smart Catch and Smart Eye and Smart Connect. Smart Connect devices with no activity, as well as the Smart Connect appear as regular drops...

  • Page 40: Unlink Devices - Remove Devices From Your Smart Connect System

    Unlink devices - Remove devices from your Smart Connect system 1. Smart Connect devices can be removed and disconnected from its Smart Connect by using Unlink. Press [arrow down] twice until the display shows Unlink in the menu.
  • Page 41 2. Press [OK] 3. Now you scroll through the serial numbers to find the device to be removed. By pressing [arrow down] until the correct serial number is found. (In this case the correct serial number is 42003397). 4. Press [OK]...

  • Page 42: Test The Signal Strength (Lqi Mode)

    Note: Be aware that if a device that acts as a repeater for other Smart Connect devices is removed, there is a risk that the signal is lost. Therefore it is recommended to always install and link a new device, BEFORE the old device is removed and uninstalled.
  • Page 43 1. Press [arrow down] 3 times to enter LQI mode. 2. Press [OK] 3. Wait until the clock has counted down so all devices are awakened. After this LQI mode is enabled. Now all the devices’ signal strength can be checked and inspected. If a device has no signal, it can perhaps be moved a little (if it is OK from a pest control perspective).

  • Page 44: Change Password

    An alarm recipient will not be able to log on to WisePlan but will ONLY receive alarms from Smart Connect system on his/her cell and email. A user will have access to WisePlan and receive alarms on SMS and email. In the following sections, creating alarm recipients and creating users are presented.

  • Page 45: Create New User

    2. Click on [Create new alarm recipient] 3. Fill out the comment fields and click on [Next]. 4. Select the Smart Connect systems and alarms the new alarm recipient should be connected to. Click on [Create new alarm recipient]. The alarm recipient is now created, and the person will receive alarms from the selected Smart Connect systems. You will be returned to the User menu.
  • Page 46 2. Click on [Create New User]. 3. Fill out the comment fields and click on [Next]. 4. Choose what rights the new user should have and click on [Next].

  • Page 47: Edit Users

    5. Select the Smart Connect systems and alarms the new user should be connected to. Click on [Next]. 6. Enter the username and password that the new user must use at login. Click on [Create New User]. The new user is now created in WisePlan and you will be returned to the User menu.
  • Page 48 3. Now the user’s e-mail, name and mobile number etc. can be edited if desired. Click on [Next]. 4. Now the user’s rights can be edited if desired. Click on [OK]. 5. Now there can be edited in the Smart Connect systems and alarms the user is attached to, if desired. Click [OK]. You will be returned to the User menu.

  • Page 49: Delete Users

    3. Click on [Delete user]. The user is now deleted and you will be returned to the User menu. Note: If the user is the only one that is connected to the Smart Connect system the user cannot be deleted before adding a new user to the affected Smart Connect system. This is done as described in the previous section Edit users.

  • Page 50: Trap (Device) Administration

    1. Click on [Traps] to get to the trap list. 2. The trap list shows the Smart Connect systems (and the Smart Pipes and Smart Boxes you manage or own) connected to the user who is logged on WisePlan. If this user has rights to see / manage all Smart Connect systems in the company, these can be selected by clicking on [View all].

  • Page 51: Trap Information

    Trap information 1. Click on [Traps] to get to the trap list. 2. Click on [Info]. 3. On this page the most recent operating information from Smart Connect system / Smart Connect is displayed.

  • Page 52: Trap Setup

    This value changes how often Smart Connect should report back to WisePlan. Alarm recipients: Here is shown who is connected to which Smart Connect systems as alarm recipients. It is possible to add or remove recipients by clicking on [Edit Recipients].

  • Page 53: Alarms

    Alarms 1. Click on [Events]. 2. The alarms received from Smart Connect system can be seen in events, as well as the alarm recipient or user who has signed for each alarm. 3. An alarm is signed for by clicking on [Read].

  • Page 54: Statistics

    Statistics 1. Click on [Statistics] in the trap list on the desired Smart Connect (Smart Connect system). 2. It is possible to get a graph of the number of shots (killed mice and rats) that have been in a Smart Connect system in a given period. Choose a period to see the desired statistics.

  • Page 55: Statistics For Several Smart Connect Systems At A Time

    2. Select the Smart Connect systems where statistics are desired. 3. It is possible to search for Smart Connect systems from ZIP code, or to view all. 4. Mark the Smart Connect systems where statistics are desired by selecting them in the right window, or click on the markers on the map.

  • Page 56: History

    6. Click on [Traps] to return to the trap list. History It is possible to get an overview of the Smart Connect current and historical location in a selected interval, max. a year back. 1. Click on [History]. 2. A map appears with Smart Connect’s current location (marked in red), and the Smart Connect’s historic locations within the selected period (marked in green).
  • Page 57 4. By pressing on a location (green drop) dates, location and number of shots during this period it will be displayed. 5. As a trap owner you have the option of deleting each location. Note: It is not possible to undo this.

  • Page 58: Led Light Explanation For Smart Catch / Smart Eye

    Smart Catch lure box and/or lower flashes when pressing shield is missing. Good signal – the Smart Connect flashes constantly. device can be installed. LQI-mode Not enough signal – the Smart Connect No light. device cannot be installed here. Smart Connect device must be flashes. updated. Update flashes in staggered pace.

  • Page 59: Overview Of Service Mode And Run Mode

    Appendix 2 Overview of Service mode and Run mode Start Run mode (1 hour poll etc.) Service mode (5 min. poll, traps secured, etc.) or automatically after 8 hours 1 hour later Ready Entering Run mode Status XX known devices 59:59 XX OK Enter Service mode...
  • Page 60 Anticimex Innovation Center +45 48 79 93 78 AIC@anticimex.com...

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