Page 1 User’s Manual Installation and Operation Guidelines TeleBoss 830 Telecom Site Controller ™ Version 2.11.370 STD Asentria Corporation 1200 North 96 Street Seattle, Washington, 98103 U.S.A. Tel: 206.344.8800 Fax: 206.344.2116 www.asentria.com...
Page 2 Examples, data, and names used in this manual are examples and fictitious unless otherwise noted. No part of this document may be reproduced or electronically transmitted without permission from Asentria Corporation. TeleBoss 830, T830, and EventSensor, are trademarks of Asentria Corporation.
Page 3: Table Of Contents
Default Passwords ............................. 10 Access via a Serial Connection ........................11 Configuring Ethernet Settings via IO2 ......................12 Testing Network Connectivity ........................13 What is a TeleBoss 830 ..................... 14 The Basics ..............................14 Communication Methods ..........................15 Data Storage .............................. 15 Serial Monitoring (Data Events) .........................
Page 4 Class Table ..............................98 Data Alarm/Filter Settings .......................... 99 EventSensor Device Settings ........................106 No-Data n Alarm Settings ......................... 111 Percent Full Alarm Settings ........................112 Scheduled Event Settings ........................114 CPE Alarm Settings ..........................115 Reset Event Settings ..........................116 Action Definitions ............................
Page 5: Quick Start
TeleBoss 830 2.11.370 STD User Manual Quick Start This is a brief guide to help get your TeleBoss 830 (TeleBoss) up and running quickly. Hardware Needed  Asentria TeleBoss 830  15VDC power adaptor (Included if AC power option)  DC power source (if DC power option) ...
Page 6: Power Requirements & Options
15VDC power adapter. The 15VDC power adapter then connects to a standard AC wall plug. Asentria has options for a US, UK, European, Australian or Japanese AC power plug type. This power option ships with the unit unless a DC power option is ordered.
Page 7 CONNECTES! NE CONNECTER L'APPAREIL A TOUT AUTRE EQUIPEMENT QU'APRES AVOIR VERIFIE QUE SON ALIMENTATION ELECTRIQUE FONCTIONNE CORRECTEMENT! Asentria TeleBoss products purchased with the DC power option can also be purchased with one of two optional wiring kits, 5006-026 or 5006-025. Optionally, customer supplied cabling can be used. Wiring connection instructions for -48VDC and 24VDC are outlined below.
Page 8 8. Secure, dress, and label the power cables in accordance with customer standards. If there are any questions concerning this Wiring Instruction Sheet, or connecting your Asentria product to DC power, please contact Asentria Tech Support.
Page 9: Power Up Sequence
Open the OmniDiscover program. It will display all Asentria devices on the LAN. Right clicking on the line for the unit will display three options: Setup, Telnet and Web.
Page 10: Default Passwords
OmniDiscover. Refer to the Telnet Feature Guide on the Asentria Information Portal for further information regarding a number of different types of Telnet connection options. Default Passwords The TeleBoss uses a very flexible system for managing users, passwords, and access rights. By default, the following five user profiles are enabled.
Page 11: Access Via A Serial Connection
For a serial connection to a Console Port of a PC or laptop running any terminal emulator: USB Com port From a USB connection, a USB to RS232 DB9M adapter will be needed. This is Asentria part no. 4161-021 or any commercially available adapter can be used.
Page 12: Configuring Ethernet Settings Via Io2
TeleBoss 830 2.11.370 STD User Manual Connect to that serial port using any terminal emulator such as TeraTerm (http://ttssh2.sourceforge.jp/index.html.en) or Putty (http://www.chiark.greenend.org.uk/~sgtatham/putty/download.html). I/O 2 is set to 19200 baud, 8N1 (8 data bits, no parity, 1 stop bit, no flow control) by default.
Page 13: Testing Network Connectivity
TeleBoss 830 2.11.370 STD User Manual g. Enter a Subnet mask and router address, if needed, using options C and D. h. Press Enter to go back one level in the menu tree, or <CTRL + C> to exit the Setup Menu and return to the command prompt.
Page 14: What Is A Teleboss 830
TeleBoss 830-0 TeleBoss 830-0 Back Panel Functionally, the TeleBoss 830-0 is identical to the T830-2 and T830-6 products, except that it does not have expansion bays on the back panel for insertion of different I/O Expansion Cards. Therefore, references in this manual to Expansion Cards (wireless modems, GPS) functions do not apply to the T830-0.
Page 15: Communication Methods
TeleBoss 830 2.11.370 STD User Manual Communication Methods The T830 has a diverse selection of communication methods available for different applications. The following methods can be used to either access the command processor or provide a passthrough connection to devices attached to the serial ports. All methods of connecting to the unit can be secured via password for protection of data and hardware.
Page 16: Serial Monitoring (Data Events)
 32MB logging database for text records  (2) RJ45 DTE serial I/O ports  (1) RJ45 Sensor port for connection of Asentria EventSensors  (2) 10/100Mb Ethernet interfaces with support for six 802.1Q VLAN interfaces on each  (1) MMC memory I/O slot ...
Page 17: Leds, Ports, Dip Switches And Buttons
TeleBoss 830 2.11.370 STD User Manual  (1) Reset button  (1) Internal lithium coin-cell type battery backup* * Battery backup preserves clock operation when power is not present. Data records and settings are stored in non-volatile memory and therefore do not require battery backup.
Page 18 TeleBoss 830 2.11.370 STD User Manual MDM (Modem) The MDM LED lights solid green whenever the modem is connected and blinks when the modem is dialing out. ETH (Ethernet) The Link LED lights solid green whenever an active Telnet or FTP connection is made to the unit.
Page 19 Firmware packages can also be flashed to the unit via this port under very specific conditions. Sensor The SensorJack port is a 9-pin Mini DIN connector for use with Asentria Type2 EventSensors. Ethernet The Ethernet 10/100Mb interfaces are standard RJ45. Either of these standard connectors will connect the T830 to an Ethernet hub or switch.
Page 20 TeleBoss 830 2.11.370 STD User Manual The DB9 female cable end which mates with the serial port connectors of connected devices will often have a pair of screw-down cable screws. These cable screws should be used to assure a solid connection of the cable with the device.
Page 21: Optional Hardware
TeleBoss 830 2.11.370 STD User Manual for I/O 2 Port Mode is Command, and someone flips SW4 to the UP position, the Mode is immediately set to Data. Buttons The only button on the T830 is the Reset button located on the back panel next to the left of serial port I/O 2.
Page 22 TeleBoss 830 2.11.370 STD User Manual Serial, EventSensor and Ethernet ports will be labeled for ease of identification. Expansion Cards - IO and Sensor Related Catalog # 8C Card - (8) Contact Closure Inputs 8CI Card - (8) Isolated Contact Closure Inputs...
Page 23 TeleBoss 830 2.11.370 STD User Manual Letter label markings on the IO Expansion card translate to: Standard dry Contact Closure Input Isolated Contact Closure Input AC Current Transformer Analog Voltage Input Isolated Voltage Input Restricted 0 to 5V range for V input...
Page 24: Navigating The Control Interfaces
TeleBoss 830 2.11.370 STD User Manual Navigating the Control Interfaces There are two interface options for command and control of your TeleBoss. The Command Line Interface (Command Processor) is used most frequently to control the TeleBoss. The Command Line Interface can be reach via Serial, Telnet or SSH interface options.
Page 25 TeleBoss 830 2.11.370 STD User Manual TeleBoss 830 2.11.370 STD Status Site Name : 830-000000000 Serial Number : 000000000 Eth 1 : DHCP Date : TUE 09/25/2018 IP Addr : 192.168.90.76 Time : 21:07:02 MAC Addr : 00:10:A3:60:49:91 Memory : 63488K...
Page 26 Configuration of these sensors must still be done in the Alarm/Event Definitions menu using the EventSensor Device Settings submenu options. Below is a screenshot of a TeleBoss 830 configuration. Your setup will likely differ significantly depending on installed sensors and slot cards. TeleBoss 830 Current EventSensor Status...
Page 27 Back Panel section of this manual. Remote would refer to sensors connected to another Asentria unit that is configured to report to this unit using our EventSensor Reporting functionality..
Page 28: Setup Menu Inputs
Up in the St column indicates the device is answering Pings as set up at Network Settings/CPE Alarm Settings. If the device is not responding the ST column will have an !. >?c TeleBoss 830 CPE Status - All Devices Device St | Device...
Page 29 The option list type is similar to the toggle type in that it has a list of options to choose from. The letter adjacent to the option would be selected to choose that option. TeleBoss 830 - Serial Port 2 Baud Rate A) 300...
Page 30: Web Interface (Gui)
TeleBoss 830 2.11.370 STD User Manual After selecting an option, you are immediately returned to the previous menu. The new value will be displayed to the right of the setting name, letter, or number. Alarm Actions (Action list) Alarm actions have their own unique method of entry. Refer to the Actions List section for more information.
Page 31: Web Interface Status Pages
TeleBoss 830 2.11.370 STD User Manual Web Interface Status Pages Sensors The Sensor Status page is a page with the status of all internal and external EventSensors. To configure the settings for any sensor, click the blue text associated with the sensor point and the user will be redirected to the EventSensor configuration page for that EventSensor.
Page 32 TeleBoss 830 2.11.370 STD User Manual This will change the mode to Edit. Inactive and Active buttons for relays will display. You will also have Manual and Timer options in the Edit Mode. Manual Output Operation Use the Edit Mode options to manually toggle a relay or power output.
Page 33: Web Interface Control Features
TeleBoss 830 2.11.370 STD User Manual Web Interface Control Features The top section of the Web Interface display contains the type of Asentria Unit you have logged into, the configured Site Name, the unit's factory assigned Serial Number and the software version loaded on this TeleBoss.
Page 34 TeleBoss 830 2.11.370 STD User Manual Information Pop Up Hovering over certain settings will cause informational pop up boxes to appear. These are designed to supply extra detail about the option. String Entry String Entry fields are locations where you can type in text, such as a description. Site names, for example, are user definable descriptions that will display in emails and traps as well as displaying at the top of the web interface menu screen.
Page 35 TeleBoss 830 2.11.370 STD User Manual Notice Boxes The unit will give informational type notices at the top of the page. These are color coded notices for the user. Informational notices, such as the unit letting you know something was completed successfully, will be in green.
Page 36: Setup Menu
TeleBoss 830 2.11.370 STD User Manual Setup Menu This section is organized using the Command Line SETUP menu sequence of menus and submenus. The Web Interface is not organized in exactly the same way, but the Web Interface pages to control the same features will be noted throughout this section.
Page 37: Network Settings
IP Routing & Restrictions Feature Guide on the Asentria Information Portal will have additional information and configuration examples for various features covered under the Networking Settings menu  Note: The TeleBoss does not heed changes to network configurations while you are connected to a command processor via Telnet.
Page 38 EventSensor Reporting is a feature that allows an EventSensor connected to one Asentria product to transmit data to another Asentria product via a TCP connection. This feature does not need to be enabled in order to allow for normal alarm notice delivery.
Page 39 TeleBoss 830 2.11.370 STD User Manual SNMP Settings The SNMP Settings option displays a menu where you can enable the SNMP agent, configure community names, and other SNMP trap settings. FTP Settings This menu option displays the FTP Push Settings menu, where you can configure automatic FTP pushes of buffered data.
Page 40: Ethernet Settings
TeleBoss 830 2.11.370 STD User Manual Ethernet Settings Ethernet Settings displays the following menu where each of the two installed Ethernet cards can be configured.  Note: If an Ethernet Expansion card is installed the Ethernet ports are configured at option U) Ethernet Expansion Settings.
Page 41 TeleBoss 830 2.11.370 STD User Manual TeleBoss 830 - Ethernet 1 Settings A) IPv4 Mode [STATIC] B) IP Address [0.0.0.0] C) Subnet Mask [255.255.255.0] D) Router Address [0.0.0.0] E) NAT [ON] IPv4 Mode This setting toggles between STATIC, DHCP or VLAN and EXPANSION BRIDGE. This should be set to whichever option is appropriate for this Ethernet port.
Page 42: Name Resolution Settings
TeleBoss 830 2.11.370 STD User Manual Name Resolution Settings This submenu is used to set up to two Domain Name Servers. DNS servers allow for the use of host names rather than IP addresses in functions where name resolution may be needed, such as; Email server, action IP settings, network time servers, scripting TCP connections, etc.
Page 43 NEC NEAX2400 Nortel BCM and CCM5 (Cisco CallManager version 5.x) See the IP Record Collection Feature Guide on the Asentria Information Portal for detail instructions for each server type. TeleBoss 830 - IP Record Collection (IPRC) Setup A) IP Record Collection...
Page 44 ASCII character you choose. You also must define the number of spaces each field will be. This is very important if you plan on performing data alarming on the call data. TeleBoss 830 - IP Record Collection (IPRC) Setup A) IP Record Collection [ALCATEL OMNIPCX]...
Page 45 TeleBoss 830 2.11.370 STD User Manual Port This field is used to define the port the Alcatel Server expects. The default is 2533. Timeout (seconds) Timeout (in seconds) used for waiting for packets and connection retries. The default is 30.
Page 46 TeleBoss 830 2.11.370 STD User Manual End Date-Time 169-185 Charge Units 186-190 Cost Info 191-200 Duration 201-210 Trunk Identity 211-215 Trunk Group ID 216-220 Trunk Node 221-225 Personal/Business Call Access Code 227-242 Specific Charge Info 243-249 Bearer Capability High Level Compatibility...
Page 47 The TeleBoss allows an administrator to use a configuration file that selects exactly which fields to retrieve from the Cisco CallManager database. TeleBoss 830 - IP Record Collection (IPRC) Setup A) IP Record Collection [CCM 4]...
Page 48 TeleBoss 830 2.11.370 STD User Manual Hostname/IP Address This field is used to set the IP address or Hostname of the Call Manager. Port This field is used to define the listening port. The default is 1433. Database This is a text name field to name the data base. The default is CDR.
Page 49 TeleBoss 830 2.11.370 STD User Manual  Note: The CallManager database structure is subject to change by Cisco. You should refer to the latest Cisco documentation if there is any problem or question. CallDetailRecord Fields Field Name Max Length* Data Type...
Page 50 TeleBoss 830 2.11.370 STD User Manual destMediaCap_g723BitRate Number dateTimeConnect 10/19 Number dateTimeDisconnect 10/19 Number duration Number origDeviceName Text destDeviceName Text origCallTerminationOnBehalfOf Number destCallTerminationOnBehalfOf Number origCalledPartyRedirectOnBehalfOf Number lastRedirectRedirectOnBehalfOf Number origCalledPartyRedirectReason Number lastRedirectRedirectReason Number joinOnBehalfOf Number destConversationId Number globalCallId_ClusterID Text  Note: * Max Length specifies the number of characters to represent the maximum possible value. Where two numbers are supplied, the second number specifies the number of characters after performing the usual conversion on that particular type of value.
Page 51 TeleBoss 830 2.11.370 STD User Manual The Siemens HiPath 4000 uses the Generic Client protocol in the TeleBoss. The Port for a HiPath would be 1201 by default. TeleBoss 830 - IP Record Collection (IPRC) Setup A) IP Record Collection [GENERIC CLIENT]...
Page 52 Use this to set the number of blank lines that must come between records. The default setting is 0. Complex Multiline Detection Selecting this option displays settings for detecting more complex multiline records. The default setting is OFF. TeleBoss 830 - IPRC Complex Multiline Record Settings A) Complex Multiline Record Enable [OFF] B) Start Field 1 Character Position...
Page 53 TCP/IP client on the unit attempts connections and accepts CDR via the connection. This method of IPRC differs from Generic Client in that it employs a proprietary application-layer protocol to transmit records. TeleBoss 830 - IP Record Collection (IPRC) Setup A) IP Record Collection [INTECOM TELARI]...
Page 54 TeleBoss 830 2.11.370 STD User Manual  Note: use CCM v5.x for any CCM version >=v5.0 TeleBoss 830 - IP Record Collection (IPRC) Setup A) IP Record Collection [CCM 5] B) Store Collected Data In [FILE1] IP Record Collection This option is used to select the IP Record Collection protocol. Setting this to something other than OFF enables IP Record Collection and displayes the settings needed for that protocol.
Page 55 If the records are separated by a specific number of blank lines, this basic configuration menu will suffice. If a more complex delineation scheme is used, enable Complex Multiline Detection. TeleBoss 830 - IPRC Multiline Record Settings A) Multiline Record Enable [OFF]...
Page 56 TeleBoss 830 2.11.370 STD User Manual TeleBoss 830 - IPRC Complex Multiline Record Settings A) Complex Multiline Record Enable [OFF] B) Start Field 1 Character Position C) Start Field 1 Text D) Start Field 2 Character Position E) Start Field 2 Text...
Page 57 TeleBoss 830 2.11.370 STD User Manual TeleBoss 830 - IP Record Collection (IPRC) Setup A) IP Record Collection [NEC NEAX2400] B) Store Collected Data In [FILE1] C) Data Alarm/Filter Enable [OFF] D) Target Name [IPRC 1] E) Hostname/IP Address F) Port...
Page 58: Web Interface Settings
TeleBoss 830 2.11.370 STD User Manual Web Interface Settings This section is where you can toggle the web interface ON or OFF, set the session timeout and set the TCP port numbers for the web connection. TeleBoss 830 Web Interface Settings...
Page 59: Eventsensor Reporting Settings
EventSensor Reporting is a feature that allows an EventSensor connected to one Asentria product to transmit data to another Asentria product via a TCP connection. This feature does not need to be enabled in order to allow for normal alarm notice delivery.
Page 60: Snmp Settings
Asentria device. Default setting is OFF. EventSensor Reporting Host Port This is used to set the TCP Port that this TeleBoss will use for receiving sensor reports from another Asentria device. Default setting is 4000. SNMP Settings The SNMP Settings option displays a menu where you can enable the SNMP agent and configure community names.
Page 61: Ftp Settings
TeleBoss 830 2.11.370 STD User Manual FTP Settings This menu is used to configure automatic FTP pushes of buffered data. When the unit pushes the data the records are moved to the configured server and are automatically deleted from the TeleBoss file.
Page 62 TeleBoss 830 2.11.370 STD User Manual Username / Password These two options set the login credentials that are able to access the remote FTP server. The maximum length Username is 126 characters and maximum length for the Password is 31 characters.
Page 63: Ppp Settings
TeleBoss 830 2.11.370 STD User Manual Include Time in Filename This is an ON/OFF toggle to enable the addition of the file transfer date and/or time to the beginning of the name of each transferred file of data. The default setting is OFF.
Page 64 TeleBoss 830 2.11.370 STD User Manual PPP Dialout Settings This selection displays settings pertaining to making outbound PPP network connections. PPP Hosting Settings This selection displays settings for hosting a PPP connection. Route Test Settings This selection displays settings for network monitoring/PPP backup connection settings. This menu allows you to configure up to three IP addresses to ping on a regular basis.
Page 65 TeleBoss 830 2.11.370 STD User Manual Maximum Retries This field defines the maximum number of times to retry a failed connection for all phone numbers present. The default setting is 3. Carrier Detect / Login Sequence Timeout (sec) These fields set standard login timeouts, from 0 to 65535 seconds. The default setting is 60 seconds for Carrier Detect, and 30 seconds for Login Sequence.
Page 66 TeleBoss 830 2.11.370 STD User Manual Firewall This is an ON/OFF toggle to enable or disable the PPP Modem firewall. The default is ON.  Note: The firewall for PPP Hosting and PPP Dialout are the same setting. Changing the setting in one menu will update the PPP firewall for all POTs modem functions.
Page 67: Email Settings
Email Domain Name This field is used to set the Email domain name, e.g. @domain_name.com, which is used when the TeleBoss sends an Email. The default setting is “ASENTRIA.COM”. The maximum length is 48 characters. Authentication (LOGIN) This option displays a menu to configure the credentials that may be required by your server for SMTP authentication.
Page 68: Real-Time Socket Settings
TeleBoss 830 - Real-Time Socket Setup A) FILE1 B) FILE2 C) EVENTS Enter your Selection: A TeleBoss 830 - FILE1 Real-Time Data Socket Setup A) Real-Time Socket Mode [OFF] B) Show Answer String on Connection [ON] C) Require Xon to Start Data Flow...
Page 69: Routing
TeleBoss 830 2.11.370 STD User Manual Real-Time Socket Push Port Number This option sets the TCP-port number the RTS push should use. The default setting is port 3000. Real-Time Socket Push Retry Timer This option sets the number of minutes (1 to 255) to wait before retrying an RTS push that has previously failed.
Page 70 Dialup Modem PPP is up instead of the Wireless, then that traffic will go out the Dialup Modem PPP interface. TeleBoss 830 - Routing Settings A) Static Route Settings - IPv4 Enter your Selection: A TeleBoss 830 - Static Route Settings - IPv4 A) Route 1 . . . H) Route 8 Enter your Selection: A...
Page 71: Dsl Settings
Support. Note the IPsec settings are not functional on this software version. The Asentria unit can be configured with up to 2 VPNs. Although the unit supports multiple VPN configurations, only 1 VPN can be operational at any one time.
Page 72 ** Note: The IPSec VPN settings are not functional in this version of software. ** SSL Settings This option brings up a menu for configuring the settings if the Mode is SSL Client or SSL Server. TeleBoss 830 - VPN 1 SSL Settings A) Protocol [UDP] B) Port...
Page 73 TeleBoss 830 2.11.370 STD User Manual Manual Configuration This displays a menu to set up to 16 manual configuration items for OpenVPN, when the VPN mode is either SSL Client or SSL Server. Any configuration items you need which are not automatically handled for you by the unit (such as SSL port, SSL password, certificates, etc.) should be configured here.
Page 74: Cpe Settings
TeleBoss 830 2.11.370 STD User Manual Transfer VPN 1 Certificate Use the Choose File button to select the client or server certificate text file (client.crt) and then click the Upload button to load it onto the TeleBoss. Transfer VPN 1 Key Use the Choose File button to select the key file (client.key) and then click the Upload button to load it onto...
Page 75 TeleBoss 830 2.11.370 STD User Manual TeleBoss 830 - CPE Pages A) CPE Page 1 (CPEs 1-16) B) CPE Page 2 (CPEs 17-32) C) CPE Page 3 (CPEs 33-48) D) CPE Page 4 (CPEs 49-64) Enter your Selection: TeleBoss 830 - CPE Settings A) CPE 1 [0.0.0.0]...
Page 76: Ethernet Expansion Settings
TeleBoss 830 2.11.370 STD User Manual The Device settings as described above are located in the lower section of the page. The Event settings on the Command Line interface are located in the Alarm/Event Definition Menu in the CPE Alarm Settings submenu.
Page 77 TeleBoss 830 2.11.370 STD User Manual IP Address Sets the IPv4 address of the unit reachable by nodes on the network interface consisting of the Ethernet Expansion Card(s). If this is default (0.0.0.0), then each card will still convey Ethernet traffic (acting as Ethernet switch) among its nodes but those nodes will not be able to communicate with the unit.
Page 78: Serial Settings
TeleBoss 830 2.11.370 STD User Manual Advanced DHCP Togging the menu opion in the grey bar to Advanced DHCP wil give some advanced settings to define equipment connected to the Ethernet Expansion ports. These settings allow an IP address, or an IP address range to be assigned based on a client's MAC address (partial to full MAC addresses are allowed).
Page 79 TeleBoss 830 2.11.370 STD User Manual TeleBoss 830 - Serial Settings A) 1-I/O 1 Settings B) 2-I/O 2 Settings  Note: Because I/O2 has all the settings the other serial ports have, plus a few more, it will be described in the section below with differences in other ports mentioned when necessary.
Page 80 TeleBoss 830 2.11.370 STD User Manual TeleBoss 830 - Serial 2 Record Stamping A) Date/Time Stamping [OFF] B) Site Name Stamping [OFF] Character Masking This is an ON/OFF toggle to enable the character mask. The character mask allows you to block most non- printing ASCII characters.
Page 81 TeleBoss 830 2.11.370 STD User Manual Inline Mode Handshaking This option toggles the handshaking method used during Inline mode operation. Available options are XON/XOFF, DTR, and Both. The default setting is XON/XOFF. Strip Sent Pass-Through LFs This is an ON/OFF toggle to enable the stripping of linefeeds on pass-through data sent out of the TeleBoss.
Page 82: Modem Settings
TeleBoss 830 2.11.370 STD User Manual Modem Settings The Modem Settings menu displays two submenus for configuring either the optional POTs Dialup Modem or the optional Wireless Modem expansion card. These menu settings will display even if a modem is not installed.
Page 83 TeleBoss 830 2.11.370 STD User Manual  Note: If Duplex is set to Half, set sys.terminal.mode=OFF. Otherwise, characters will continue to be echoed to the terminal screen. Init String This option sets the user-defined modem initialization string. This string is sent to the modem before important factory modem initialization settings, so certain settings in this init string may be overridden.
Page 84: Wireless Modem
Wireless Modem Feature Guide on the Asentria Product Information Portal. Contact Asentria Tech Support for more information. If the optional Wireless Modem expansion card is not installed in the TeleBoss, this menu is displayed, but changing any of the settings will not do anything, except for the PPP/Wireless User Name and Password settings.
Page 85 TeleBoss 830 2.11.370 STD User Manual TeleBoss 830 - Wireless Modem Advanced Settings A) Idle Timeout (minutes) B) Keep-Alive Threshold (minutes) C) PPP Debug Enable [OFF] D) Connectivity Check Settings [OFF] Idle Timeout Idle Timeout sets the number of minutes (0 – 255) to wait before disconnecting an inactive modem connection.
Page 86 TeleBoss 830 2.11.370 STD User Manual Fail Threshold This field sets how many ping checks in a row must fail before the modem or TeleBoss is power cycled. Range is 2 to 50, default is 5. RX Reset This check box is an on/off setting that determines whether the connectivity check trigger is inhibited if any data is received on the wireless interface.
Page 87: Security Settings
TeleBoss 830 2.11.370 STD User Manual Security Settings The Security Settings menu displays options for setting the security mode, as well as specific and general security settings. See the Securing a SiteBoss Feature Guide on the Asentria Product Information Portal or...
Page 88 TeleBoss 830 2.11.370 STD User Manual TeleBoss 830 - User Profile Security Settings A) User 1: User1/********/COMMAND/FILE1 B) User 2: User2/********/COMMAND/FILE1 C) User 3: User3/********/PASSTHROUGH/FILE1 D) User 4: User4/********/PASSTHROUGH/FILE2 E) User 5: F) User 6: G) User 7: H) User 8:...
Page 89 This option displays a menu allowing you to toggle ON or OFF access via Local (Console Port), Modem, Telnet, FTP, Real-Time Socket, and the Web interface. These are abbreviated: LMTFRW and default setting for all is ON. TeleBoss 830 - Allowed User Connection Via A) Modem [ON]...
Page 90 TeleBoss 830 2.11.370 STD User Manual Passthrough TeleBoss Password: ******** Connected to I/O 1 File Access Pointer toggles through each of the data files on the unit (FILE1, FILE2, etc) to set what data file the user has access to when logging in to the command processor.
Page 91 TeleBoss 830 2.11.370 STD User Manual The lower section of the page will display input options for that user. Although the interface is organized in a different sequence, the actual settings options are identical to the options described above in the command line interface section.
Page 92 TeleBoss 830 2.11.370 STD User Manual TeleBoss 830 - Authentication Settings A) Local Command Requires Password [OFF] B) Modem Callin Requires Password [OFF] C) TCP/IP Port 23 Requires Password [ON] D) TCP/IP Port 210x Requires Password [OFF] E) TCP/IP Port 220x Requires Password...
Page 93: General Security Settings
General Security Settings This section contains global Password/Security Settings that set security options that are required for every user who attempts to log into the TeleBoss. TeleBoss 830 - Global Password/Security Settings Menu A) Show Username/Password Prompt [OFF] B) Globally Allow Access via...
Page 94: Ssl Certificate Via Web Interface
This is a text field. The maximum number of characters is 40. The default is Technical Services. Organization This is a text field. The maximum number of characters is 40. The default is Asentria. Key Length This drop down box allows the user to select the SSL key length. The options are 1024 bits or 2048 bits. The default is 1024 bits.
Page 95 TeleBoss 830 2.11.370 STD User Manual Country This is a text field. The maximum number of characters is 2. The default is US. Certificate Installation Choose File Use the functions in the Certificate Signing section of the page to generate a key for your third party certificate authority.
Page 96 TeleBoss 830 2.11.370 STD User Manual Certificate Signing The Create Certificate Signing Request button is active only if the user is logged in as a user with the User Access Level set to MASTER. Create Certificate Signing Request Clicking this button will generate a Certificate Signing Request Key. This key would then be sent to your selected third party certificate authority.
Page 97: Alarm / Event Definitions
TeleBoss 830 2.11.370 STD User Manual Alarm / Event Definitions This will display a menu tree which contains the event settings options. The Event section is used to set up actions the TeleBoss should take in response to sensor events, scheduled events, serial handshaking events as well as actions the unit should take in response to a reset or a power cycle.
Page 98: Class Table
TeleBoss 830 2.11.370 STD User Manual  Note: If no Data Filters are configured, and the Data Filter Action option is toggled to ACCEPT, then no incoming data will be buffered in any of the files. They should always be set to REJECT unless there are Data Filters specifically configured for accepting only certain data.
Page 99: Data Alarm/Filter Settings
TeleBoss 830 2.11.370 STD User Manual Class n Each of the Class options is used to set the event severity classification assignable to events detected by the TeleBoss. The maximum length is 47 characters. Info, Minor, Major, and Critical are the default class names assigned to the first four classes.
Page 100 A single click will open or close any section. Data Alarm Field Settings This menu is used to set up to 16 data alarm fields. TeleBoss 830 - Data Alarm Field Definition Table Start Length...
Page 101 TeleBoss 830 2.11.370 STD User Manual Field Name This option sets the name given for the alarm field. This name must be unique, is limited to 12 characters, and it must not contain any spaces. It can contain alphanumeric characters and the underscore, but it must start with a letter.
Page 102 B) Macro 2 P) Macro 16 Q) Next Macro Page Enter your Selection: a TeleBoss 830 - Settings for Data Alarm Macro 1 A) Name B) Equation Name The macro name is the name by which the macro is referenced in any data alarm equation, and can be up to 16 characters in length.
Page 103 This is the menu for configuring individual data alarms or filters. Refer to the Data Alarm and Event Configuration Feature Guide on the Asentria Product Information Portal or contact Asentria Technical Support for more information. TeleBoss 830 - Data Alarm/Filter Settings...
Page 104 TeleBoss 830 2.11.370 STD User Manual TeleBoss 830 - Settings For Data Alarm/Filter 1 A) Alarm/Filter Enable [OFF] B) Alarm/Filter Mode [ALARM] C) Alarm/Filter Name D) Alarm/Filter Equation E) Threshold F) Auto-Clear when Threshold Reached [ON] G) Alarm Counter Clear Interval...
Page 105 TeleBoss 830 2.11.370 STD User Manual Actions This selection will display the Actions List, a menu where the action string for the event is configured. This field will be empty [ ] if no actions have been configured, and will show [*SET*] if one or more actions have been configured.
Page 106: Eventsensor Device Settings
TeleBoss 830 2.11.370 STD User Manual EventSensor Device Settings The TeleBoss supports a wide variety of internal and external sensor devices and relays, including contact closures, temperature and humidity sensors, analog voltage sensors, and relays. For the purposes of clarity, all of these will be generally referred to as “EventSensors”...
Page 107 TeleBoss 830 2.11.370 STD User Manual There are some new version EventSensors with six possition DIP Switches. The first two switches would need to be set to zero (toward numbers on the label) and they othewise operate the same as a four possiton DIP switch.
Page 108 "closed" state. If it remains high, the sensor reports an "open" state. The contact closures may be configured to alarm in either the open or closed state, depending on the needs of the attached devices. TeleBoss 830 - Internal Contact Closure Event 1 A) Sensor Name [unnamed]...
Page 109 TeleBoss 830 2.11.370 STD User Manual Event State Actions / Return to Normal Actions Choosing this option displays the Action List, a menu where the action string for the event is configured. This field will be empty [ ] if no actions have been configured, and will show [*SET*] if one or more actions have been configured.
Page 110 TeleBoss 830 2.11.370 STD User Manual Sensor Unresponsive Settings The Sensor Unresponsive Menu is where you can configure the actions the TeleBoss takes if an EventSensor becomes unresponsive. TeleBoss 830 - Sensor Unresponsive Menu A) Sensor Unresponsive Timeout [30] B) Sensor Unresponsive Actions...
Page 111: No-Data N Alarm Settings
M-F 8:00 to 5:00, you will want to set lower time durations during those hours than you would “after hours” when call volumes are lighter and the periods of time where there is "no data“ might be longer. TeleBoss 830 - No-Data Alarm 1 Settings A) Alarm Enable...
Page 112: Percent Full Alarm Settings
Percent Full Alarms send an alarm when the Teleboss buffer reaches a certain Percentage of full memory. This feature can send an alarm message before the unit fills to capacity. TeleBoss 830 - Percent Full Alarm Settings A) Alarm Enable...
Page 113 TeleBoss 830 2.11.370 STD User Manual Alarm Enable This is an ON/OFF toggle to enable the percent full alarm. The default setting is OFF. Percent Full Threshold This option sets the percent full level at which the alarm will be triggered. The default setting is 80 percent.
Page 114: Scheduled Event Settings
There are two separate Scheduled Event options which allow for the configuration of two separate Scheduled Events, each of which can be configured for any one time on any day of the week. Each day’s time can be scheduled independently from the others. TeleBoss 830 - Scheduled Event 1 Setup A) Enable Event [ON]...
Page 115: Cpe Alarm Settings
TeleBoss 830 2.11.370 STD User Manual These fields allow you to add or delete specific dates when this Scheduled Event should “take the day off”. For example Christmas is a day you might want to add here. Select Add Exclusion and type in 12/25. To delete a date, you select Delete Exclusion and type in the date you want to remove.
Page 116: Reset Event Settings
TeleBoss 830 2.11.370 STD User Manual Alarm Trap Number / Return to Normal Trap Number These options set the number to be sent with any SNMP traps for this event. The default is 511, but the trap number can also be set in the range of 1000 – 1199 as needed.
Page 117: Action Definitions
TeleBoss 830 2.11.370 STD User Manual Event Actions Choosing this option displays the Actions List, a menu where the action string for the event is configured. This field will be empty [ ] if no actions have been configured, and will show [*SET*] if one or more actions have been configured.
Page 118 TeleBoss 830 2.11.370 STD User Manual TeleBoss 830 - Actions Definition Menu A) Hostname/IP Address 1 B) Hostname/IP Address 2 C) Hostname/IP Address 3 D) More Hostnames/IP Addresses E) Email Address 1 F) Email Address 2 G) Email Address 3...
Page 119 TeleBoss 830 2.11.370 STD User Manual  Note: The web UI has configuration options for up to twelve IP/Hosts. In future software releases up to twelve will be configurable from either interface. Pager Number n This menu is used to configure pager call outs used in event actions. Pager call outs can only be used if an optional POTs dialup modem card is installed in the TeleBoss.
Page 120 TeleBoss 830 2.11.370 STD User Manual Numeric Message This is the series of digits (typically callback number) sent to a numeric pager. Post Callout Delay This is the number of seconds the unit will wait before sending the pager ID. The default setting is 15 seconds.
Page 121 Asentria Alarm Version This option toggles between 1.0 and 1.1 to indicate which type of Asentria Alarm notification will be displayed. Set this 1.0 for the Dialup POTs modem. Set it at 1.1 if you are using other delivery methods for your alarm actions.
Page 122: General Settings
TeleBoss 830 2.11.370 STD User Manual Action Settings as accessed via Web UI The Actions Settings and the Action Schedule are located at the top of the General Actions page. The General Actions page is under the Events tab in the Settings Menu section of the GUI.
Page 123 TeleBoss 830 2.11.370 STD User Manual when clearing the settings for an EventSensor in the EventSensor Setup menu. If there is no response within 30 seconds, the T830 will cancel the command. Default is ON. Time Stamp Format toggles through three options for how time stamps are formatted: HH:MM, HH:MM:SS, or Blank.
Page 124: Date/Time Settings
TeleBoss 830 2.11.370 STD User Manual Date/Time Settings This menu displays the System Date/Time menu where you can manage the clock, daylight savings control, and configure a networked time server. TeleBoss 830 - System Date/Time A) Current Date [10/03/2018] B) Current Time...
Page 125 TeleBoss 830 2.11.370 STD User Manual GMT Difference Direction Use this option to set whether you are east (ahead) or west (behind) of GMT. For example, Pacific time (GMT-8) is behind and Tokyo time (GMT +9) is ahead. The default setting is BEHIND.
Page 126: Legacy Settings
TeleBoss 830 2.11.370 STD User Manual Legacy Settings These settings are for support of older systems and should NOT be used for new implementations. We do not guarantee that these settings will be present in future versions or products. These legacy settings are not on the Web Interface settings option.
Page 127: Event Log Settings
TeleBoss 830 2.11.370 STD User Manual Event Log Settings The Event Log is a record of all data events that occur within the TeleBoss. The Event Log overwrites itself when it becomes full. “Full” has meaning that you can control with the Maximum File Size setting.
Page 128: Audit Log Settings
TeleBoss 830 2.11.370 STD User Manual Event Log Settings as accessed via Web UI To access the Event Log settings in the Web Interface select the Administration option from the left hand menu and select System Logs. There is a drop down box at the top of the page to toggle the log view between the Audit and Event logs.
Page 129 TeleBoss 830 2.11.370 STD User Manual TeleBoss 830 - Audit Log Settings A) List Audit Log File B) Clear Audit Log File C) Enable Audit Log File [ON] D) Maximum File Size [32] E) Store Reset Events [ON] F) Store Command Entry...
Page 130 TeleBoss 830 2.11.370 STD User Manual Page 130...
Page 131: Actions List
TeleBoss 830 2.11.370 STD User Manual Actions List The Actions List provides you with a flexible mechanism to tell the unit how to react to events. An action list is a text string that specifies what the unit should do upon an event. These action strings are used both in the Web Interface Actions text boxes and the Command Line Interface Event Actions options.
Page 132 Identify this action by a descriptor, for reference in other action.  ID(IDNAME) Malert Malert sends a malert (Asentria Alarm via modem) to a number specified by index number, which can be configured in the Action Definitions menu/Phone Number section.
Page 133  SYSLOG(IPADDRESS or INDEX#, optional FACILITY,LEVEL) Talert Send a talert (Asentria Alarm via TCP) to a server identified by a hostname index defined in Action Definitions menu Hostname/IP Address section or by an IP address specified in the action list.
Page 134: Command And Control Information
TeleBoss 830 2.11.370 STD User Manual Command and Control Information Setting Keys Setting Keys (SK) provide a flat file, human readable, means of setting and retrieving settings within the unit. Setting Keys are commonly used to clone settings across multiple units or in automated processes. All of the settings that can be set using the Web Interface or the SETUP menu in the Command Interface can also be set using the Settings Key commands from the Command Prompt.
Page 135: Status Keys
Lines downloaded with a double slash, //, are notes. These lines will be ignored by the unit during a settings upload. SK GET A CUSTOM // TeleBoss 830 Setting Key File created 03/28/18 12:30:08 // Product Version 2.11.370 STD // Dictionary created 11/07/16 15:04:21 net.eth[1].mode= DHCP...
Page 136 TeleBoss 830 2.11.370 STD User Manual status of a read-only, non-volatile setting. They are NOT used to configure settings but instead give you the current status of read-only key. Example: To determine the state of Eth1 (whether it is Up or Down), issue: sk net.eth[1].link. The TeleBoss will reply with the current status of Eth1.
Page 137: Backing Up & Restoring Settings
TeleBoss 830 2.11.370 STD User Manual Backing Up & Restoring Settings Web Settings Backup To back up the settings file from the Web Interface, select Administration on the left hand menu, then select System Administration from the submenu. There are two different option for backing up settings.
Page 138 TeleBoss 830 2.11.370 STD User Manual 3. Decide whether you will be using [X]modem or [A]SCII and follow the relevant instructions below. OPTIONAL: Using the command SK GET CUSTOM (as opposed to SK GET) will retrieve only the non-default settings (as opposed to all settings). This results in a significantly smaller and easier to read file, and is best when the settings will be used to configure a unit that has it settings set to the factory defaults.
Page 139: Web Interface Restore Settings
TeleBoss 830 2.11.370 STD User Manual Web Interface Restore Settings 1. Save the text file with settings you wish to transfer to this TeleBoss on a computer or server accessible by the unit. 2. Log into the unit and, using the left hand menu, select Administration and then System Administration from the submenu.
Page 140: Firmware Upgrades
TeleBoss 830 2.11.370 STD User Manual box to select the correct Settings Key file and click Open. Once you begin the transfer the unit will recognize it, and apply the settings immediately. ASCII After an SK set the TeleBoss will prompt "[X]modem or [A]scii?" Press A for ASCII. Using your terminal emulator's menus find the option to send a file.
Page 141: Upgrades Using The Web Interface
 Note: DO NOT REMOVE THE POWER TO THE TELEBOSS DURING THE SOFTWARE UPDATE PROCESS. Powering down a TeleBoss mid-update will likely disable the unit. If the unit loses power during the upgrade process and becomes uncommunicative contact Asentria Technical Support. Page 141...
Page 142: Upgrades Using Ftp
TeleBoss 830 2.11.370 STD User Manual Upgrades using FTP Server Method 1. Open a command prompt window on a computer or server that has network access to your TeleBoss. 2. Type FTP <IP address of unit> 3. You will be prompted for the user name and password. Ensure you log in using a User Profile with MASTER rights.
Page 143: Upgrades Using X/Y/Z Modem
TeleBoss 830 2.11.370 STD User Manual Here is an actual session: > xf f get 830-2.11.370-std-a71.udf 192.168.100.71 user Receiving 830-2.11.370-std-a71.udf via FTP user's password: ..............................................................................................COMPLETE Upgrades using X/Y/Z Modem Updates can be done using X, Y or Z modem. In order for this process to work a terminal emulator that supports X, Y or Zmodem, such as TeraTerm (http://ttssh2.sourceforge.jp/index.html.en).
Page 144: Command Reference
TeleBoss 830 2.11.370 STD User Manual 4. Then select your file using the pop up file explorer box and click Open. Command Reference User Interface Commands  Note: The HELP command can give helpful context sensitive information for most commands.
Page 145: Setup Commands
TeleBoss 830 2.11.370 STD User Manual Performs a standard network ping function PING Ping IP address PING target_address on the specified IP address. Reset the system, same as pressing the RESTART Restart unit RESTART physical reset button. RESTART ALL Reboots the OS...
Page 146 TeleBoss 830 2.11.370 STD User Manual When ON, releases records in compressed format Release compressed COMPRESS COMPRESS [ON\OFF] where spaces are replaced by an alpha character; records when OFF, released records exactly as received. Stops the release of data. If used when releasing...
Page 147: System Commands
TeleBoss 830 2.11.370 STD User Manual System Commands Command Summary Syntax Description Restores all settings to defaults, deletes all COLDSTART Cold boot unit COLDSTART record data, and reboots the unit. Resets most settings to factory default values, except for the following: ...
Page 148: Numeric Commands
TeleBoss 830 2.11.370 STD User Manual Numeric Commands The TeleBoss supports numeric (Ctrl-B) commands as follows: Numeric Word Numeric Word PRT (partition) RL (release) 59,1 TAG OFF NEXT 59,2 TAG ON RESEND RLMODE 62,1 LINE COUNT 62,3 FREE 62,4 XMODEM...
Page 149: Usage Commands
TeleBoss 830 2.11.370 STD User Manual Shift Out Shift In Data link escape Device control 2 XOFF Device control 4 Negative acknowledge Synchronous idle End transmission block Cancel End of medium Substitute Escape File separator Group Separator Record Separator Unit Separator...
Page 150 -v or -vv for full protocol decode listening on ixp0, link-type EN10MB (Ethernet), capture size 96 bytes 15:13:04.889176 IP hackberry.asentria.com.netbios-ns > 192.168.91.255.netbios-ns: UDP, length 50 15:13:04.898316 arp who-has ase-dc02.asentria.com tell asentria.asentria.com 15:13:04.898654 arp reply ase-dc02.asentria.com is-at 00:1f:d0:d7:da:d3 (oui Unknown) <CTRL-C to escape> Page 150...
Page 151 TeleBoss 830 2.11.370 STD User Manual TELNET TELNET BusyBox v1.00 (2016.11.07-23:06+0000) multi-call binary Usage: telnet HOST [PORT] Telnet is used to establish interactive communication with another computer over a network using the TELNET protocol. TRACEROUTE TRACEROUTE Version 1.4a5 Usage: traceroute [-dFInrvx] [-g gateway] [-i iface] [-f first_ttl] [-m max_ttl]...
Page 152 TeleBoss 830 2.11.370 STD User Manual Transfer command instructions. Usage: XF [X|Y|Z|T|F|S|A] GET|PUT [filename] [host] [user] [directory] ERROR Page 152...
Page 153: Appendices
Expansion Card Insertion Procedures The TeleBoss 830-2 and TeleBoss 830-6 can be purchased with a variety of optional Expansion Cards that are normally inserted in the expansion bays on the back panel of the unit when it is built at the factory. These Cards can also be purchased separately and inserted by field technicians after the unit has been installed in the field.
Page 154: General Specifications
TeleBoss 830 2.11.370 STD User Manual General Specifications T830-0 Width: 7.25in / 18.4cm Height: 1.75in / 4.45cm Power Consumption (Max): 24W Depth: 7.0in / 17.8cm Weight: 2lbs / 0.90kg Mounting: Shelf or tabletop Operating Temperature: 0-40° C Storage Temperature: -20° to +60°C...
Page 155: Internal Modem Guidelines
TeleBoss 830 2.11.370 STD User Manual Internal Modem Guidelines The internal modem supplied with this product complies with Part 68 of the FCC Rules and Regulations. The labeling on the modem provides the FCC Registration number and the Ringer Equivalence Number (REN) for the modem.
Page 156 TeleBoss 830 2.11.370 STD User Manual Users should ensure for their own protections that the electrical ground connections of the power utility, telephone lines and internal metallic water pipe system, if present, are connected together. This precaution may be particularly important in rural areas.
Page 157: Warranty Information
Communications. Warranty Information Asentria Corporation hereby warrants that it will, as the buyers sole remedy, repair or replace, at its option, any part of the T830 which proves to be defective by reason of improper materials or workmanship, without charge for parts or labor, for a period of 12 (twelve) months.

Asentria TeleBoss 830 User Manual

Quick Start

Hardware Needed

Information Needed

Physiclly Install Teleboss

Accessing the Teleboss

What Is a Teleboss 830

The Basics

Features and Accessories

Navigating the Control Interfaces

Command Line Interface (CLI)

Web Interface (GUI)

Setup Menu

Network Settings

Serial Settings

Modem Settings

Security Settings

Alarm / Event Definitions

Action Definitions

General Settings

Event Log Settings

Audit Log Settings

Actions List

Command and Control Information

Setting Keys

Backing up & Restoring Settings

Firmware Upgrades

Command Reference

Setup Commands

Data Release Commands

System Commands

Appendices

Expansion Card Insertion Procedures

General Specifications

Internal Modem Guidelines

Warranty Information

Quick Links

Need help?

Questions and answers

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Summary of Contents for Asentria TeleBoss 830

Table of Contents